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ABDULLAHI
MUHUMED

Average Review
0.00
Reputation
16
Finished gigs
0
Finished jobs
0
Website
Not specified
Country
Not specified
Specialization
Customer Support And Sales
Hourly rate
$8/hr
Preferred payment options
ETH
USDT
About me
I have extensive knowledge of Microsoft Office programs, data collection, quality assurance, processing, and statistical analysis. My experience includes monitoring design projects, training new staff and coordinating with the staff and different departments handling each project to ensure all phases of the plan are going according to schedule. It also includes creating new proposals for projects, preparing reports and giving presentations to explain the proposals. My personal skills include the ability to multi-task, stay organized and to adjust to different work conditions in a fast and timely fashion. They also include being dependable, organized and observant with the ability to pay close to attention to detail. I have an influential personality and possess strong communication skills with the ability to convey information clearly. A comprehensive look at my educational background, work history and skills makes me relevant to many positions.

Work experience

KIMS MICROFINANCE
January 2019 – December 2019
Job title
Accountant
Work experience & achievements
Work Description: Key responsibilities include: Preparing financial statements, reports, and tax returns. Managing accounts payable and receivable. Conducting audits to ensure financial accuracy. Budgeting and financial forecasting. Ensuring compliance with tax laws and accounting standards. Processing payroll and tracking expenses. Reconciling bank statements and financial discrepancies. Advising on cost-saving and investment opportunities. Key Achievements: Improved Financial Accuracy: Reduced errors in financial reporting by implementing automated accounting software. Cost Savings: Identified inefficiencies in spending, leading to a 15% reduction in operating costs. Compliance Excellence: Ensured 100% compliance with tax regulations, avoiding penalties and fines.
Hormuud Telecom
January 2020 – January 2022
Job title
Customer Service Representative
Work experience & achievements
Job Description: Key responsibilities include: Responding to customer inquiries and providing accurate information. Resolving complaints efficiently and professionally. Processing orders, returns, and payments. Maintaining records of customer interactions and transactions. Collaborating with other departments to improve customer satisfaction. Upselling products/services and promoting company offerings. Adhering to company policies and service standards. Key Achievements: Successfully maintained a 95%+ customer satisfaction rating by delivering prompt and effective service. Resolved X% of customer issues on first contact, reducing repeat inquiries. Increased sales revenue by X% through proactive upselling and cross-selling strategies. Received [Awards/Recognitions] for outstanding customer service and problem-solving skills. Trained and mentored new team members, improving overall team efficiency. Reduced customer complaint resolution time by X% through streamlined process
Dahabshiil Group Of Companies
May 2023 – January 2025
Job title
Sales and Marketing Officer
Work experience & achievements
Key Responsibilities: Develop and implement sales and marketing strategies to achieve business goals. Identify and target potential customers through market research and analysis. Build and maintain strong client relationships to enhance customer loyalty. Promote products/services through various channels, including digital marketing, social media, and traditional advertising. Conduct sales presentations, negotiations, and follow-ups with potential clients. Analyze sales performance and market trends to optimize strategies. Collaborate with internal teams to improve product positioning and customer experience. Organize promotional events, trade shows, and networking opportunities. Key Achievements: Successfully increased sales revenue by X% within [specific time frame]. Developed and executed a marketing campaign that generated [specific results, e.g., 20% growth in customer inquiries]. Expanded the customer base by X%, contributing to overall business growth.

Education

University Of The People
Graduation year: 2025
Level of study
Bachelor
Major / Field of study
Business Administration