Serve as the primary point of contact for students and parents, addressing inquiries, concerns, and feedback promptly.
Conduct community outreach to engage parents and guardians, ensuring clear communication about programs and student progress.
Organize and facilitate parent-teacher meetings, workshops, and orientation sessions to foster strong relationships. Maintain regular follow-ups with students and families to monitor satisfaction and provide support.
Manage grievance resolution, ensuring complaints from students or parents are handled professionally and empathetically.
Collect and analyze feedback from students and parents to improve program delivery.
Ensure timely and clear communication (via phone, SMS, or in-person visits) regarding schedules, events, and student performance.
Schedule and oversee staff meetings, ensuring alignment with organizational goals.
Maintain student and teacher records, ensuring data accuracy and confidentiality.
Assist in logistical
