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Ibrar
Khurshid

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14
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Website
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Country
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Specialization
I will be your Web3 community moderator for Discord and Telegram
Hourly rate
$10/hr
Preferred payment options
USDT
USDC
About me
I'm a dedicated Web3 enthusiast with a strong background in customer service, chat support, and telemarketing. With hands-on experience in crypto and blockchain, I bridge the gap between cutting-edge Web3 technologies and real-world user engagement. I understand how to communicate complex crypto concepts clearly, provide top-tier support, and build trust with communities and users. Whether it’s assisting users in decentralized platforms or helping projects grow through direct outreach, I bring both technical awareness and human-centered communication to every task. I help crypto and Web3 projects grow through expert research, content, and strategy. From tokenomics to community building and trend analysis — I bring deep industry knowledge to support innovative blockchain ventures.

Work experience

Smart Brain Technologies PVT
August 2023 – November 2023
Job title
CSR
Work experience & achievements
I have a strong background as a Customer Service Representative in call centers, where I worked on multiple high-performing campaigns. Over time, I developed proven skills in handling customer queries with empathy and professionalism, closing deals effectively, and maintaining a high satisfaction rate. My experience taught me how to build rapport quickly, handle objections confidently, and turn challenging conversations into successful outcomes. These achievements have strengthened my ability to communicate clearly, solve problems efficiently, and contribute directly to business growth.
We Leads BPO
January 2024 – July 2024
Job title
CSR
Work experience & achievements
I have a strong background as a Customer Service Representative in call centers, where I worked on multiple high-performing campaigns. Over time, I developed proven skills in handling customer queries with empathy and professionalism, closing deals effectively, and maintaining a high satisfaction rate. My experience taught me how to build rapport quickly, handle objections confidently, and turn challenging conversations into successful outcomes. These achievements have strengthened my ability to communicate clearly, solve problems efficiently, and contribute directly to business growth.

Education

COMSATS University Islamabad
Graduation year: 2024
Level of study
Bachelor
Major / Field of study
Computer Science