EDOH KOFFI DESIRE DIT SADIO
AGBEMENOU

Remote IT Support | Content Creator | Data Analyst Hi! I’m an experienced IT support specialist and Content Creator with a background in Networking Systems, Data Analysis, and Web Design. I create clean WordPress websites, design impactful visuals using Canva and Adobe Illustrator, and analyze business data using Excel, Power Query, and Power BI. I offer clear communication, reliable service, and a full-time commitment of up to 40 hours/week. I’m ready to start immediately and accept crypto payments (USDT, BTC, or ETH). Let’s work together and bring your ideas to life — fast and professionally!

Work experience

Infinity Resource of Mali

April 2020 – Current time

Job title

IT Support Manager

Work experience & achievements

● Spearhead the purchase, installation, configuration and maintenance all IT equipment. ● Diagnose and troubleshoot IT-related issues, ensuring minimal downtime. ● Provide comprehensive technical support and training to end users. ● Oversee systems updates and data backups, enhancing data integrity and security. ● Manage Internet connectivity from ISPs, and across company’s sites. ● Utilize drone technology for aerial mapping of mining areas.

Icone Media

February 2020 – Current time

Job title

IT Services Provider

Work experience & achievements

● Install, configure, and maintain IT equipment. ● Deliver technical support to end users. ● Promote awareness on best IT practices.

Huawei Technologies Mali

March 2018 – October 2019

Job title

Front Office Technician

Work experience & achievements

● Collected and analyzed data from different telecommunication monitoring systems. ● Generated detailed management reports on weekly, monthly, and annual basis. ● Led a team of twenty-two (22) Front Office technicians as interim Front Office Manager.

223digitalsolution

January 2020 – Current time

Job title

Freelance Content Creator

Work experience & achievements

Content Creation: ● Web design with WordPress. ● Graphic design with Adobe Illustrator, and Canva. ● Image manipulation with Adobe Photoshop. ● Video shooting with DJI drone and editing with CapCut.