Jacob

Wallace

Junior Developer & IT Support Technician | Palantir Dates :2024-2025. Description: Provide both software development and technical support within a fast-paced, high-security environment. Contribute to codebases using multiple programming languages to develop, debug, and maintain internal and client-facing applications. Offer technical troubleshooting and end-user support to ensure smooth IT operations. Translate technical documentation across languages to support global collaboration. Also work independently as a freelancer in writing, translation, and small software projects. Key Achievements: Assisted in developing and maintaining backend and frontend systems, improving platform performance and usability. Provided technical support to end users, resolving issues efficiently and maintaining high user satisfaction. Translated key technical documentation to enhance international collaboration across teams. Freelanced as a programmer, translator, and writer—successfully