As an Administrative Assistant with a focus on client communication, I was responsible for managing written correspondence, ensuring professional and accurate communication with clients, and supporting day-to-day administrative operations.
Key responsibilities included:
Drafted, proofread, and corrected client-facing emails and documents.
Maintained regular and professional communication with clients via email and phone.
Coordinated meetings and follow-ups between clients and internal teams.
Organized client files, email templates, and correspondence records.
Provided administrative support such as scheduling, data entry, and file management.
Ensured consistency in tone and messaging across all client communications.
This role strengthened my skills in business communication, organization, and client relationship support.