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Zaw
Minn Paing

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About me
I help businesses save hours by automating Excel and Google Sheets tasks. I’m a data-driven professional with 4+ years of experience managing telecom network reports, KPIs, SLA dashboards, and outage logs using Excel and Google Sheets. I specialize in: - Advanced Excel formulas, pivot tables, charts, dashboard and conditional formatting - Automated reporting with Google Sheets and Apps Script - Creating dashboards, visualizations, and performance summaries - Data cleaning, consolidation, and transformation for large datasets As a NOC Shift Leader, I’ve handled complex performance data from over 6000 BTS sites and 20,000 km of fiber routes, transforming it into actionable insights for the Board of Directors and CTO. I’ve also trained teams in spreadsheet reporting and KPI tracking. Let’s work together to turn messy data into clean, clear, and automated reports!

Work experience

Viettel Construction Myanmar
October 2022 – Current time
Job title
NOC Shift Leader
Work experience & achievements
- Developed daily, weekly, and monthly Excel reports analyzing data from over 6000 BTS sites and 20,000 km of fiber routes to monitor network health and performance. - Built automated KPI dashboards in Google Sheets, improving reporting efficiency and ensuring real-time updates for management decision-making. - Cleaned, merged, and transformed large telecom datasets for SLA, incident, power outage, and downtime reports, minimizing manual processing time. - Created visual data summaries (charts and dashboards) for executive-level presentations to the CTO and BoDs. - Provided monthly KPI tracking and SLA reconciliation reports for all regional branches, improving accountability and performance review accuracy. - Conducted root-cause analysis and performance reviews using Excel-based templates, contributing to 99.9% network availability and SLA compliance. - Fostered strong customer relationships through clear, accurate SLA performance reports and data-driven insights.
Viettel Construction Myanmar
November 2020 – September 2022
Job title
NOC Engineer
Work experience & achievements
As a seasoned Network Operations Specialist, I ensure seamless network performance and customer satisfaction through proactive monitoring and swift issue resolution. Skilled in tools like iManager U2000, iMaster NCE, and NetNumen, I efficiently address alarms at BTS stations, resolving radio, power, and transmission issues. I coordinate with field teams to minimize service disruptions, track cable and transmission incidents, and provide regular updates to ensure transparency. By identifying root causes and implementing preventive measures, I drive continuous service quality improvement and operational excellence.

Education

Technological University (Toungoo)
Graduation year: 2019
Level of study
Bachelor
Major / Field of study
Electronic Engineering