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n
kh

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11
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Website
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Skills
IT & Networking
Specialization
Hourly rate
Not specified
About me
Network Technician with practical experience in network troubleshooting, system support, and basic security configuration. I help clients resolve connectivity issues, improve network stability, and maintain reliable computer systems through remote support. My approach is solution-oriented, well-documented, and efficient. I prefer clear requirements, escrow-based projects, and transparent communication.

Work experience

Online
April 2023 – Current time
Job title
Cisco Switching expert
Work experience & achievements
IT Support & Network Technician | [Company Name] | [MM/YYYY – MM/YYYY] • Provided remote and on-site support for Windows and network-related issues. • Installed and configured network equipment and performed testing for reliability. • Assisted students/clients with troubleshooting computer systems and connectivity. • Prepared technical documentation and step-by-step solution guides for recurring issues.
Remote
August 2021 – Current time
Job title
Information Technology Support Specialist
Work experience & achievements
1- Installation, operating, configuration, testing, managing and maintaining network and communication equipment, software, hardware, database, server and current, new and/or upgraded servers. 2- Assessing, analyzing, developing and designing integrated systems; and setting up system and network integration 3- configuration, managing and maintaining McAfee Antivirus 4- Assessing and developing software, hardware, communications and operating systems existing in the network. 5-Installation, designing and implementing ServiceDeskPlus for ticketing. 6- Designing and implementing procedural backup and ensuring the integration and retrieval capability of the backups and maintaining backup and storage equipment. 7- Documenting, maintaining and organizing existing documents related to installation, repair and maintain network and communication equipme
Freelance
May 2018 – Current time
Job title
Network Technician
Work experience & achievements
• Configured and troubleshot LAN/WAN networks for small businesses and individual clients. • Provided remote IT support and resolved connectivity and system issues. • Assisted with router, switch, and VPN configurations. • Created basic network documentation and diagrams

Education

Not specified
I will troubleshoot and fix your network issues remotely
IT & Networking
$15
$15/hr
More info