JAMES
MANEGENE

I will provide professional email handling, chat support, and administrative assistance to help your business stay organized and responsive. I specialize in managing emails, responding to customer inquiries, scheduling, and maintaining accurate and confidential records. My goal is to ensure smooth communication, resolve queries promptly, and support your operations efficiently, allowing you to focus on growing your business.

www.linkedin.com/in/james-manegene-ab17a3260

Work experience

Kerugoya Referral Hospital

January 2025 – Current time

Job title

Customer Service

Work experience & achievements

I worked with Kerugoya Referral Hospital to provide professional customer support through email handling, data entry, chat communication, and administrative assistance. The hospital required a reliable system to manage inquiries, schedule appointments, and maintain accurate records while ensuring confidentiality. One challenge was responding to high volumes of messages and tracking requests efficiently. I addressed this by organizing emails, managing chat communications, and standardizing administrative workflows. This ensured timely responses, improved customer satisfaction, and streamlined administrative operations.