Yadira
Roque

"Cuban customer service professional based in the United States with over 12 years of experience in direct client attention. Skilled in cash handling, inventory control, order processing and complaint resolution. Friendly, responsible and fast learner. Available for customer support and virtual assistant tasks. Native Spanish speaker with basic English understanding."

Work experience

State Bakery

April 2013 – Current time

Job title

Customer Service Representative

Work experience & achievements

"Responsible for daily customer service, cash handling, inventory control and order processing. Managed customer complaints and provided solutions with a friendly and professional attitude. Served as the main point of contact for all customers."