Junior

Moreno

Cloud Project Management: Directed operational deployment for building cloud solutions, including algorithm migration for Seismic Cloud Processing projects (PSN on Azure) and Industrial IoT Condition-Based Maintenance implementation (MBC on AWS).  Backlog & Requirements Management: Definition, refinement, and prioritization of the Product Backlog in Jira, writing User Stories (PBIs) with acceptance criteria and time/effort estimation, ensuring compliance with squad delivery standards.  Squad Coordination and Agile Facilitation: Daily leadership of multidisciplinary teams, tracking operational incidents in Jira, proactive removal of impediments, and optimization of release cadence.  Institutional Interface Management: Acted as a strategic liaison between commercial, technical, and infrastructure areas, ensuring fulfillment of requirements, deadlines, and key stakeholder expectations.

Scope Planning and Management: Led scope definition (WBS/EDT), milestone scheduling, and execution of the WAN 2020 project (SD-WAN) and Wi-Fi 6 AP deployment, ensuring business continuity for critical services.  PMO Governance & Documentation: Comprehensive management of PMO artifacts under PMBOK standards; design of Standard Operating Procedures (SOPs), workflows, and administrative control processes to standardize operations.  Execution Control & Stakeholders: Progress monitoring, vendor/resource management, and presentation of executive status reports to align technical deliverables with business objectives.  Risk Management and IT Security: Proactive identification and mitigation of project risks alongside Information Security, achieving 100% compliance in technical policy audits and internal controls.

Data Center Operation and High Availability: Continuous monitoring with Zabbix and automated control of /recovery policies using Veritas NetBackup, ensuring operational continuity of critical services.  Process Standardization (SOPs): Development and implementation of Standard Operating Procedures to document, structure, and streamline execution of support and infrastructure tasks.  Incident, SLA, and Asset Management: Administration of escalated incidents in corporate ticketing platform, control of contracts/SLAs with external vendors, and tracking of software/hardware inventory.

Infrastructure & Project Leadership: Directed end-to-end the Evolution Project: Strategic Hardware Refresh (AHE), modernizing global store infrastructure and reducing core application response times.  Server, Network, and ERP Administration: Management of physical servers, LAN/WAN networks (fiber optics, switches), and SQL Server databases; parameterization and support of SAP Basis in on-premise environments.  Team Supervision and Operational Support: Coordination of technical staff for on-site and remote hardware/software support, ensuring timely incident resolution and operational continuity.  Vendor, Budget, and Asset Management: Negotiation and administrative control of maintenance contractors/vendors, validation of IT budgets/invoices, and control of general asset inventory.

Planning and Governance (PMBOK): Led the MIR Project (Network Infrastructure Modernization), defining scope, deliverable schedule, and stakeholder management (vendors and executives) to align business expectations with the technical plan.  Infrastructure Execution and Deployment: Supervised LAN/WAN network topology implementation phase (structured cabling, patch panels, managed switches) and configuration of Windows Server environments with Microsoft SQL Server.  Quality, Documentation, and Stabilization: Coordinated network certification and audit testing, documenting topology in the knowledge base and managing post-implementation stabilization phase to guarantee high availability.