Sanzhar

Rakhmetov

I have hands-on experience in iGaming customer support, payment-related cases, account verification, escalations, and quality reviews. I have also helped onboard colleagues and localized support scripts for the Kazakhstan market. I can help with Russian-language reply templates and FAQs, reviews of anonymized support conversations, and short Russian/Kazakh localization tasks. Languages: Russian and Kazakh, fluent; English, B1. Based in Da Nang, Vietnam.