Rickenny

Lim

- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns. - Provided primary customer support to internal and external customers. - Recorded account information to open new customer accounts. - Oversee order tracking and resolve any issue related to shipping, returns and refund.

- Remedied issues quickly and within parameters of company mandated policies and procedures. - Asked open-ended questions to determine which products or services would be best fit for customer's needs. - Handles members subscription. - Oversee order tracking and resolve any issue related to shipping, returns and refund.

- Enforcing Community Guidelines - Responding to user inquiries and support - Managing user roles and permissions

- Handling conflict resolution - Reporting and addressing rule violations - Assisting with server administration - Organizing and facilitating community events - Collaborating with other moderators and administrators - Maintaining a positive and inclusive community environment