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Aung
Hein

Average Review
0.00
Reputation
22
Finished gigs
0
Finished jobs
0
Website
Not specified
Country
Not specified
Skills
Web, Mobile & Software Dev
IT & Networking
Admin Support
Customer Service
Python
Virtual Assistant
Administrative Support Specialist
Google Docs
Customer Support
Email Communication
C++
Data Science & Analytics
Excel
Data Processing
Data Analysis
Specialization
USDT
Hourly rate
$14/hr
Preferred payment options
ETH
USDT
USDT
BNB
BUSD
USDT
USDT
About me
Hello, I been worked at Ericsson Myanmar for over 8 years. My Last jobs was Service Delivery Manager at customer support department. I have a lot experience on Project Management, Service Delivery, Customer Support, Pre-Sales, post sale finance, Software upgrade/update, Data Analysis and Technical Support. Currently i am very interest to work as freelancer and paid by crypto, i would like to work as virtual assistant for your project.
https://www.linkedin.com/in/aung-hein

Work experience

Ericsson Myanmar
February 2022 – December 2022
Job title
Service Delivery Manager
Work experience & achievements
#Service Delivery Management #Customer Relationship Management # Project Management #Vendor management#Local & Remote Teams management #Costing #Budgeting #Repair & Return #Import & Export #Reporting & Documentation #Client Meeting #Project Proposal and Feature Demonstration
Ericsson Myanmar
October 2017 – February 2022
Job title
Customer Technical Manager
Work experience & achievements
#Project management #Software Upgrade #Software Update #Feature Activation #Leading Local & Remote Teams #Ticket Handling ( CSR ) #Emergency Recovering #Reporting & Documentation #Vendor Management #Change Management #Inventory Management #Preventive Maintenance #Solution Overview and Implementation Plan #Kick-Off Meeting
Ericsson Myanmar
May 2017 – October 2017
Job title
CNS Engineer
Work experience & achievements
#Ticket Handling ( CSR ) #Emergency Recovery #Software Upgrade #Software Update #First Node Implementation #Firmware Upgrade #LTE RAN #WCDMA RAN #GSM RAN #OSS #Software & Hardware Inventory Management
Ericsson Myanmar
May 2016 – May 2017
Job title
Quality Assurance
Work experience & achievements
#Preventive Maintenance #Project Acceptance and Sign Off #Performance & Analytics #Reporting & Documentation #Training & Quality practices #Inventory Management
Ericsson Myanmar
December 2014 – May 2016
Job title
Regional Team Lead
Work experience & achievements
#Leading 10-15 Field Service Engineer #Training #Remote Support #Activity Planning #Problem solving #Operational Efficiency #Cost-control #Monitoring KPI #Coaching #Reporting & Documentation #Coordination #Preventive Maintenance #Corrective Maintenance #Technical & Process Guideline
Ericsson Myanmar
May 2014 – December 2014
Job title
Field Service Engineer
Work experience & achievements
#Preventive Maintenance #Corrective Maintenance #Remote Technical Support #Training #Problem-solving #Project Integration #Project Acceptance #Reporting & Documentation

Education

University of Computer Studies, Mawlamyine
Graduation year: 2013
Level of study
Bachelor
Major / Field of study
Computer Technology
i will be your virtual assistant ( project manager ) for your project.
Customer Service
Virtual Assistant
Google Docs
$14
$14/hr
More info
I will be your Data Analyst for your business insights.
Admin Support
Virtual Assistant
Administrative Support Specialist
$12
$12/hr
More info