Customer Support Representative
I have been working in a BPO international companies for almost 8 years now mainly as an account specialist and customer support representative.
What I normally do for the past 8 years is assisting customer thru email and phone with their concern as to their account such as billing and general inquiries. I do sales and technical support also. For that 8 years I may say that opportunities were not given at all which I decided to work instead as a Freelancer and looking for better opportunities. I only worked for 2 companies and looking forward to have a long term opportunities as well.
Angelyn del Rio