Undocumented processes are processes that break the moment the one person who knows them is unavailable. This gig takes a single operational process — onboarding, cash handling, inventory receiving, shift handover, or equivalent — and turns it into a structured, step-by-step Standard Operating Procedure your team can actually follow and audit against.
Delivered as a clean, ready-to-use document: numbered steps, responsible roles, and control points where errors typically occur.
**What I need from you:** a description of the current process (however informal) and access to whoever executes it, for a short structured interview.
**What you get:** one finalized SOP document, in English.
