I will help you with whatever your concern is

I'm Cristal, I've been in BPO industry for almost 2 yrs. and I also work as Human Resource for almost 3yrs. I have a lot of knowledge when it comes to assisting customers even if it's over the phone, emails or personal. In my call center days I already handled different accounts like Virgin Mobile where we call our customer to convince them to upgrade into new phone and also offer them simcards and insurance. I also handled cards where we are solving problem of our customer why they have unusual transaction, when and where etc. I also experienced assisting customer ordering online, they are calling us to help them order online and provide them discounts..