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Mana
Rezaei

Average Review
0.00
Reputation
17
Finished gigs
0
Finished jobs
0
Website
Not specified
Country
Not specified
Skills
Web, Mobile & Software Dev
Writing and Translation
Admin Support
Customer Service
Creative Writing
Content Writing
Copywriting
Voice Over
Blog Content
Social Media Content
English (US)
Administrative Support Specialist
Chat Support
Scripting
Audio Video Production
Specialization
Hourly rate
Not specified
About me
Passionate freelance Content Creator and Copywriter with over two years of experience writing for media sources. Capable of writing about a variety of topics and skilled in performing research and achieving ultimate preparedness for a job. Highly organized, enthusiastic about earning new experiences and a quick learner. I'm also good at teamwork as well as well-adjusted to individual activities. As a result of this pursuit of knowledge and experience, I have worked as an HR manager, and a Customer Service Lead for over a year in addition to being a freelance English Tutor since 2013. I also possess a 4.0 GPA in my MA degree in Translation Studies from ATU-Allameh Tabataba'i University, Tehran, Iran: one of the top ranking universities in the country and worldwide. Further info is available upon request.

Work experience

freelance Online English Tutor
April 2013 – Current time
Job title
English Tutor
Work experience & achievements
Successfully instructed several Language learners through IELTS courses, and interview preparations
Iren Studio
October 2020 – February 2022
Job title
Copywriter/ Content Provider
Work experience & achievements
My most prominent work at Iren Studio was to provide content and copies for two well-known dental offices in Coquitlam, under the name of Tri-City ConfiDental Group.
AloPal.net
May 2021 – July 2022
Job title
HR Manager
Work experience & achievements
As AloPal's HR manager, I was in charge of finding exceptionally talented service providers, evaluating their resume, setting appointments for the interviews, and leading the company to find the best candidates. As a result of my work, there was a 60 percent raise in the number of the Pals e.g. service providers.
AloPal.net
May 2021 – July 2022
Job title
Customer Service Lead
Work experience & achievements
Tactfully helped customers solve their struggles with the website or the service providers gave me a chance to carefully study the blips of the system, and come up with ideas to improve customer experience. In addition, I used my communication skills to build rapport with the clients and bring about a noticeable amount of customer loyalty.

Education

Bu-Ali Sina University
Graduation year: 2018
Level of study
Bachelor
Major / Field of study
English Translation Training
Allameh Tabataba'i University
Graduation year: 2020
Level of study
PGCE
Major / Field of study
Translation Studies
Customer Service
Customer Service
$25
$25/hr
More info