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Lawrence
Cajipo

Average Review
0.00
Reputation
18
Finished gigs
0
Finished jobs
0
Website
Not specified
Country
Not specified
Specialization
Data Entry
Hourly rate
$5/hr
Preferred payment options
ETH
USDT
About me
Hardworking, Committed and, Musician

Work experience

Ttec Customer Care Management Philippines
October 2023 – December 2022
Job title
Customer Service Representative
Work experience & achievements
Catering subscriber, representative/broker, provider and relatives of the member in the status of a healthcare account information through communication including membership inquiry, health benefits and, claim status for their needs. Maintain communication with management regarding development within areas of assigned responsibilities and perform special projects as required or requested.
Sykes Asia Inc (Sitel Group)
May 2022 – October 2022
Job title
Customer Service Agent (Chat Support)
Work experience & achievements
Handling inbound communication through chat in a professional manner. Resolving customer inquiries and requests and ensuring strong customer satisfaction for lodging. Taking outbound calls to verify the concern for booking from the hotel to waived the penalty or able to modify on their end for the customer's reservations.
Straive (SPI Technologies Inc.)
January 2020 – November 2021
Job title
Customer Service Representative/Data Technician
Work experience & achievements
Engages clients in meaningful conversations, and help them resolve their concerns. Responsible for providing customers to gather details and/or probe for necessary information (i.e specific concerns, account details, name, etc.) in order to correctly identify and asses clients needs for homeowner's insurance. Responsible for performing data review and conversion and/or editing based on project requirements and specifications.

Education

Rizal College of Laguna
Graduation year: 2018
Level of study
Bachelor
Major / Field of study
Education