Ali Altaf

Zaidi

1. Customer Service Account Management: Opening, closing, and managing customer accounts. Inquiries: Addressing customer inquiries about account balances, transaction details, and bank products. Problem Resolution: Handling complaints and resolving issues related to banking services. 2. Financial Transactions Deposits and Withdrawals: Processing cash and check deposits, withdrawals, and transfers. Payments: Handling bill payments, loan payments, and credit card payments. Currency Exchange: Facilitating foreign currency exchange for customers. 3. Sales and Marketing Product Promotion: Promoting bank products such as loans, credit cards, savings accounts, and investment opportunities. Cross-Selling: Identifying opportunities to offer additional services to existing customers. Customer Outreach: Conducting outreach to potential customers to generate new business. 4. Loan Processing Application Handling: Assisting customers with loan applications and documentation. Credit Analysis: Evaluat