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Rhea Glenn
Ballares

Average Review
0.00
Reputation
13
Finished gigs
0
Finished jobs
0
Website
Not specified
Country
Not specified
Specialization
Virtual Assitant
Hourly rate
$5/hr
About me
Highly motivated and Experienced Virtual Assistant with 3 years of proven success in managing high-volume email inboxes, scheduling meetings, and travel plans also performing research to increase website traffic and social media engagement. Committed to providing exceptional customer service and accuracy in data entry and database management. I have consistently proven my ability to meet deadlines and achieve project objectives, solve mission-critical problems and prioritize crucial tasks while maintaining the high standards expected of my role. Possess exceptional communication and interpersonal skills with a proven ability to work independently and as part of a team.

Work experience

Virtual Buddy 24/7
October 2023 – April 2024
Job title
Back Office Support
Work experience & achievements
Maintaining records, data entry management and account processing. Inputting customer information into databases, updating records, and ensuring data accuracy.
Virtual Buddy 24/7
July 2022 – October 2023
Job title
Call Center Agent
Work experience & achievements
Answering inbound and outbound calls in a friendly and courteous manner. Discussing and offering healthcare insurance with customer to insure that all their data’s are updated and correct. Following the conversational script provided by the company and keeping the calls to under 5 minutes. Ability to turn customers into repeat buyers and prevent them from switching to a competitor.
Avas Flowers
July 2020 – February 2021
Job title
E-Commerce Account Executive
Work experience & achievements
Answering phone calls and taking orders with the product and arrangement that they desired to order. Assisting customers through online check out and orders with step by step process. Addressing their inquiries about the product and deliveries. Giving exceptional customer service.
Tourific Escapade
November 2017 – December 2019
Job title
Virtual Assistant
Work experience & achievements
Do daily administrative tasks and schedules and organizing my client's files in travel account. Answering emails, arranging meetings and travel plans. Creating hotel bookings, organizing travel documents such as VISA and PASSPORT. Helping to create presentation materials. Manage social media to engage more followers and with marketing strategy.

Education

University of Mindanao
Graduation year: 2014
Level of study
Bachelor
Major / Field of study
Marketing
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