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Stephane Claver
ANDRINTSOA

Average Review
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Reputation
24
Finished gigs
0
Finished jobs
0
Website
Not specified
Country
Not specified
Skills
Web, Mobile & Software Dev
Translation
Sales & Marketing
Digital Marketing
Telemarketing
Product Management
Editing
Marketing Strategy
Email Marketing
Creative Writing
Content Writing
English
English (US)
Business Writing
French
Virtual Assistant
Administrative Support Specialist
CRM
Customer Support
Wallet
Crypto Wallet
Blockchain
Internet Research
Internet Marketing
Public Relations
Marketing Research
E-Commerce Marketing
Cryptocurrency
Communication Skills
Specialization
Hourly rate
Not specified
About me
Experienced bilingual professional with 8+ years in customer service, tourism, sales, and hospitality across Madagascar and Mauritius. I deliver high-quality service, solve problems efficiently, and communicate fluently in English and French. I offer translation (FR–EN), customer support, virtual assistance, and travel-related services. Ready to work with clients worldwide. Professionnel bilingue avec plus de 8 ans d’expérience en service client, tourisme, vente et hôtellerie à Madagascar et à l’île Maurice. Je fournis un service de qualité, résous les problèmes efficacement et communique couramment en anglais et en français. Je propose des services de traduction (FR–EN), support client, assistance virtuelle et services liés au voyage. Disponible pour des missions à l’international.
https://www.facebook.com/claver.stephane.2025
https://x.com/Andrintsoa4400

Work experience

Groupe Hetsike
April 2022 – Current time
Job title
Sales Manager
Work experience & achievements
Managing sales team, watching over sales growth. Setting objectives. Welcoming customers, preparing orders and delivery. Receiving complaints from clients, solving problems and ensuring good customer service. (Rice, Groundnuts, Corn, Pesticides, Farming equipments, Building materials sales, Methal Lathe service and Husking Machine service).
Groupe Hetsike
June 2020 – March 2022
Job title
Warehouse Manager
Work experience & achievements
Managing the stock, the handling. Tracking inputs and outputs. Preparing invoice and receipt.
Groupe Hetsike
April 2021 – Current time
Job title
Purchase and Sale Manager
Work experience & achievements
Managing the purchase, transport and the sales of the products (Groundnuts, Corn, Rice). Setting purchase objectives and implement strategies to reach them.
Loïc Tours Service
January 2017 – April 2020
Job title
Tour Guide and Driver
Work experience & achievements
Guiding tourists to discover places, traditions, natures and landscapes. Assisting clients in needs and solving problems.
L&J call center, Mauritius
November 2016 – December 2016
Job title
Call center Agent
Work experience & achievements
Listening to customers and giving satisfactions to their requests.
Esprit Libre Restaurant & Guest House, Mauritius
May 2016 – October 2016
Job title
Marketing Manager
Work experience & achievements
Undertaking Marketing duties, conducting promotional efforts. Keeping in Touch with Tour operators to gather informations about customers expectations. Interacting directly with clients to analyse their level of satisfaction to aim to improve customer service quality.
Banana Beach Club, Mauritius
March 2016 – April 2016
Job title
Barman/ Waiter
Work experience & achievements
Serving clients. Ensuring the best service, the hygiene at the workplace . Making clients loyal.
Grand Bay Store, Mauritius
January 2016 – February 2016
Job title
Shop Keeper
Work experience & achievements
Greeting clients, showing articles, explaining and persuading .
Zorbas The Greek Restaurant, Mauritius
September 2015 – December 2015
Job title
Chef de Rang
Work experience & achievements
Welcoming clients, presenting the Menu, helping in choosing Foods and Beverages. Looking after the comfort and the satisfaction of clients.
Le Tcilaosia Hotel, Mauritius
February 2015 – August 2015
Job title
Executive Assistant
Work experience & achievements
Beeing in charge of reservations and room planning. Picking up clients at the airport. Monitoring the service in the restaurant. Dealing with various problems in the Hotel. Organizing picnics for clients and always listening to their requests.
Phoenix Insurance , Mauritius
January 2015 – February 2015
Job title
Insurance Producer
Work experience & achievements
Greeting clients. Satisfying their demands
La Rougaille Créole Restaurant, Mauritius
August 2014 – December 2014
Job title
Restaurant Supervisor
Work experience & achievements
Controlling the supply activities, the stock , the best service in the restaurant. Giving training for the newly hired. Doing the cash register. Collecting customer feedback to improve service quality.

Education

Royal Caribbean International (CSCS) , Madagascar
Graduation year: 2023
Level of study
HND
Major / Field of study
Restaurant Service Training
LINFOTOUR , Madagascar
Graduation year: 2020
Level of study
HND
Major / Field of study
Tourism , Guiding
Université Des Mascareignes, Mauritius
Graduation year: 2016
Level of study
Bachelor
Major / Field of study
Business Management, Marketing
English Teaching Program
Graduation year: 2014
Level of study
HND
Major / Field of study
American English
Confucius Institute , Madagascar
Graduation year: 2013
Level of study
HND
Major / Field of study
Chinese Language (Mandarin)
École Sacré-Coeur Antanimena , Antananarivo
Graduation year: 2012
Level of study
HND
Major / Field of study
HSC, Grade 12
I will provide translation, content writing, customer support, virtual assistance, and design in English and French
Sales & Marketing
Digital Marketing
Email Marketing
$15
$15/hr
More info