I will build a Telegram bot that greets your customers, answers frequent questions instantly, and hands tricky cases to a human.
What is included:
- Telegram bot with welcome flow, menu buttons, and keyword-based auto-replies for your FAQ
- "Talk to a human" handoff that forwards complex questions to you
- Setup guide: BotFather token, your FAQ content, activation
- One revision included
How we work: you send me your FAQ and how you want the bot to sound. I build and test it; you enter your own bot token in your own accounts — I never ask for your passwords. Delivery in 2 days. (AI-powered answers with OpenAI are available as an upgrade — see my AI chatbot gig.)