Meet Grace Sonia Uloko, a seasonal Customer Service Representative, Virtual Chat personnel, Data Entry, and administrative personnel. with so much enthusiasm, my experience over some years makes me a passionate advocate for my clients. I am unafraid of ambiguous involving humans. I understand the wider and human contexts of technical decisions. I can communicate effectively across cultures and organizations, sometimes in difficult situations. I am most engaged when solving truly interesting problems collaboratively. I care about my clients, and share a commitment to helping them achieve their goals!
I have worked in the Customer service department for my career, I have acted as a backup to the manager in performing business operation duties, and it is part of my task to also provide support when and if required along with updating internal operation procedures documents as needed.
As a highly skilled communication personnel, with one year of experience with the Board of Internal Revenue Kano State ( National youth Service Corps) as an Operational and field staff, some months of experience with PZ Cussons Nigeria PLC Kano as a brand ambassador, and distributor for Imperial Leather Roll-on and Deodorant, and some years of experience as a customer care executive representative, I am writing to express my interest.
My experience aligns well as I have worked as head of Customer Service Representative, a dedicated and hardworking staff with Global Manufacturing Alliance and Standard (GMAS) for some years has helped me improve my skills, allowed me to gain organizational skills, and provided me with extensive knowledge of how to upsell service and goods to a potential client, I am accustomed to working multiple projects simultaneously, I can offer new to ideas to help more awareness in the growth and development of the organization in achieving her duties, as well as achieving all goals and objectives. Also, with my experience and natural communication skills, having a strong team spirit, passion, and interest to perform my tasks.
