Crypto Social Media Manager (Kuala Lampur -Remote)
Kuala Lumpur, Malaysia
Full time
Remote
Compensation is not specified
Role
Social Media Manager
Description
Job Responsibilities
- Develop and execute advertising campaigns on various social media platforms.
- Create engaging and high-quality content specific to each social media campaign.
- Enhance brand presence and boost audience engagement on a consistent basis.
- Manage and monitor the company's online reputation across social media channels.
- Collaborate with influencers to expand brand reach and impact.
- Responsively and politely engage with comments and queries on all social media channels.
- Aim to grow Token Metrics social media accounts by 5% every month.
- Coordinate for interviews when required.
- Utilize graphic design tools to craft visually appealing content for social media.
- Work closely with product managers to deliver compelling visual narratives on multiple platforms.
Required Qualifications
- Familiarity with crypto native concepts such as Defi, Yield Farming, and Staking.
- Proficiency in posting across various social media platforms including Instagram, Twitter, Facebook, and others.
- Experience using social media tools like Hubspot, Sprout Social, and Tubebuddy.
- Skilled in community management and engagement on platforms such as Telegram, Discord, and handling support tickets.
- Copywriting expertise with a focus on social media marketing strategies.
- Ability to develop suitable tones and voices for each social media platform.
- Demonstrated success in building and nurturing social media communities.
- Knowledge of basic graphic design principles.
- Previous experience in managing brands on social media platforms.
- Competency in measuring the effectiveness of marketing campaigns.
About the Company
Token Metrics leverages artificial intelligence to assist cryptocurrency investors in constructing profitable portfolios. They offer advanced crypto indices, rankings, and price forecasts to meet the needs of a diverse client base worldwide, including retail investors, traders, and crypto fund managers in more than 50 countries.
Skills Required
Token Metrics
Website
www.tokenmetrics.comCompany size
Not specified
Location
United States
Description
We are a cryptocurrency investment research firm that uses AI and Machine learning along with our set of data scientists, quant traders, and crypto native research analysts to provide timely insights on more than 6,000 crypto and NFT projects.
OKX
Senior Agent, Customer Service (Spanish Speaker)
South America
South America
Full time
Remote
Who We Are:
Our company is leading the way in revolutionizing global systems through state-of-the-art digital asset exchange, Web3 portal, and blockchain ecosystems. We are dedicated to creating a more equitable, transparent, and accessible society through blockchain technology. With over 30 million users spanning 180+ countries and a team of 3000+ employees, we are a trusted entity with a Proof of Reserves basis. We take pride in our partnerships with various entities in the Arts and Sports sectors.
About this role:
As a vital part of our team, your primary responsibility will be engaging with customers in real-time to address their inquiries and concerns through various channels like live chat, email, and social media. Additionally, you will collaborate with internal and external stakeholders to ensure effective handling of complaints and feedback related to our products and services.
Responsibilities:
Responding promptly to customer inquiries across multiple platforms.
Collaborating with different departments to address customer feedback and complaints.
Maintaining a deep understanding of our products to communicate effectively with customers.
Building and nurturing relationships with both company partners and external stakeholders.
Elevating unresolved issues to supervisors as needed.
Requirements:
Diploma in finance, customer service, or a related field.
Minimum of 2 years experience in customer service or a similar role.
Proficiency in English and Spanish.
Ability to work autonomously in a fast-paced setting.
Strong interpersonal skills and the ability to handle challenging situations gracefully.
Solution-oriented mindset with excellent time management skills.
Quick learner open to constructive feedback.
Preferred Qualifications:
Familiarity with CRM tools, such as Zendesk.
Knowledge of the crypto/finance-technology industry.
Experience working with global teams across different time zones.
Basic computer skills (Microsoft Office, Internet Explorer, etc.).
Previous experience in call center customer service is a plus.
Benefits:
Competitive compensation package.
RM 2500 annual benefits for training and wellness.
Yearly bonus.
Remote working opportunity.
Excellent prospects for career growth and advancement through training and mentorship.
Employee engagement and appreciation programs.
Diverse working environment with exposure to different backgrounds and cultures.
Our company is leading the way in revolutionizing global systems through state-of-the-art digital asset exchange, Web3 portal, and blockchain ecosystems. We are dedicated to creating a more equitable, transparent, and accessible society through blockchain technology. With over 30 million users spanning 180+ countries and a team of 3000+ employees, we are a trusted entity with a Proof of Reserves basis. We take pride in our partnerships with various entities in the Arts and Sports sectors.
About this role:
As a vital part of our team, your primary responsibility will be engaging with customers in real-time to address their inquiries and concerns through various channels like live chat, email, and social media. Additionally, you will collaborate with internal and external stakeholders to ensure effective handling of complaints and feedback related to our products and services.
Responsibilities:
Responding promptly to customer inquiries across multiple platforms.
Collaborating with different departments to address customer feedback and complaints.
Maintaining a deep understanding of our products to communicate effectively with customers.
Building and nurturing relationships with both company partners and external stakeholders.
Elevating unresolved issues to supervisors as needed.
Requirements:
Diploma in finance, customer service, or a related field.
Minimum of 2 years experience in customer service or a similar role.
Proficiency in English and Spanish.
Ability to work autonomously in a fast-paced setting.
Strong interpersonal skills and the ability to handle challenging situations gracefully.
Solution-oriented mindset with excellent time management skills.
Quick learner open to constructive feedback.
Preferred Qualifications:
Familiarity with CRM tools, such as Zendesk.
Knowledge of the crypto/finance-technology industry.
Experience working with global teams across different time zones.
Basic computer skills (Microsoft Office, Internet Explorer, etc.).
Previous experience in call center customer service is a plus.
Benefits:
Competitive compensation package.
RM 2500 annual benefits for training and wellness.
Yearly bonus.
Remote working opportunity.
Excellent prospects for career growth and advancement through training and mentorship.
Employee engagement and appreciation programs.
Diverse working environment with exposure to different backgrounds and cultures.
Nahclimited
Accountant (Budget)
Hong Kong
Hong Kong
Full time
Office
Overview
Our client operates a crypto trading platform that serves both experienced traders and everyday users. The platform now supports more than 10 languages and has a global reach spanning over 100 countries and regions. With the aim of becoming the premier Social Trading Network, they are seeking a budget accountant to join their team.
Responsibilities
Manage the creation and consolidation of the company's operational budgets.
Develop detailed ledgers for budget expenses and oversee payment and reimbursement requests from various departments.
Produce reports on budget implementation, provide financial advice, and conduct regular budget review meetings.
Gain an in-depth understanding of different divisions to ensure strong financial support for business operations.
Handle additional tasks as needed.
Requirements
Bachelor's degree in accounting, finance, or related field required; Professional intermediate title and CPA preference.
Minimum of 3 years of experience in budgeting or financial analysis, ideally in internet finance budgeting.
Proficient in financial management, budget process management, data handling, and budget analysis within an organization.
Advanced skills in office software and familiarity with data analysis tools.
Strong self-motivation, communication skills, and ability to perform well under pressure.
Our client operates a crypto trading platform that serves both experienced traders and everyday users. The platform now supports more than 10 languages and has a global reach spanning over 100 countries and regions. With the aim of becoming the premier Social Trading Network, they are seeking a budget accountant to join their team.
Responsibilities
Manage the creation and consolidation of the company's operational budgets.
Develop detailed ledgers for budget expenses and oversee payment and reimbursement requests from various departments.
Produce reports on budget implementation, provide financial advice, and conduct regular budget review meetings.
Gain an in-depth understanding of different divisions to ensure strong financial support for business operations.
Handle additional tasks as needed.
Requirements
Bachelor's degree in accounting, finance, or related field required; Professional intermediate title and CPA preference.
Minimum of 3 years of experience in budgeting or financial analysis, ideally in internet finance budgeting.
Proficient in financial management, budget process management, data handling, and budget analysis within an organization.
Advanced skills in office software and familiarity with data analysis tools.
Strong self-motivation, communication skills, and ability to perform well under pressure.
Figure
General Counsel
New York, USA
New York, USA
Full time
Office
About Figure
Figure is revolutionizing the financial services sector through blockchain technology. Within six years, Figure has introduced innovative fintech solutions leveraging the Provenance blockchain across various sectors, enhancing speed, efficiency, and cost savings for both consumers and institutions. As a globally recognized unicorn company, Figure values a collaborative and innovative work environment where individuals are empowered to excel. The team comprises dedicated professionals with a passion for pioneering technologies and a commitment to driving impactful change in the industry.
About the Role
The General Counsel at Figure Technology Solutions and its associated entities will oversee all legal affairs and regulatory compliance matters while guiding the company towards its anticipated IPO. This executive position carries significant influence over key strategic decisions, encompassing finance, regulatory adherence, and expansion of product offerings. Collaboration with various stakeholders is central to the General Counsel's responsibilities in advancing the company's core HELOC product and broader product range.
Responsibilities
Supervise a legal team offering guidance to lending product and operational units involved in direct and white-label loan origins.
Collaborate across corporate, commercial, capital markets, product, regulatory, and compliance divisions to achieve organizational objectives through cross-functional teamwork.
Prepare internal legal procedures for an IPO and establish post-IPO securities compliance and governance protocols.
Keep the company abreast of evolving regulatory frameworks in technology and financial services.
Provide senior-level input for regulatory reviews, external audits, and examinations by third parties.
Work closely across functions to understand diverse processes and the impact of policies on business operations.
Act as Corporate Secretary to the Board of Directors, ensuring sound corporate governance practices and serving as a governance advisor to the Board and executive team.
Requirements
15+ years of legal experience, ideally spanning both law firms and mortgage lending companies or government agencies.
J.D. and active membership in at least one state bar.
Proficiency in project management, facilitating interdepartmental collaboration effectively.
Strong entrepreneurial spirit, work ethic, and hands-on approach to problem-solving.
In-depth knowledge and application of key consumer finance laws and regulations.
Track record of shepherding projects from conception to completion.
Ability to manage multiple projects concurrently with meticulous attention to detail.
Exceptional communication skills for conveying plans, policies, and issues to stakeholders.
Comfort working in a fast-paced startup setting, preferably with public company exposure.
Benefits and Perks
Competitive salary with growth prospects.
Performance-based quarterly bonuses.
Equity stock options package.
Comprehensive health, vision, and dental insurance coverage.
Life and disability insurance funded by the employer.
Various benefits including HSA, FSA, 401k, and commuter perks.
Generous paid family leave.
Flexible work location options, including remote and hybrid arrangements.
Home office and technology stipend for remote work setups.
Flexible time-off policy to support work-life balance.
Education reimbursement program.
Regular team swag deliveries.
The salary range for residents in specific states is $368,000 - $417,000 per year (plus Bonus and Equity). Actual compensation may vary based on individual experience and location.
Certain laws may govern Figure's handling of applicant data based on residential location. California Residents are advised to review the California Employee and Prospective Employee Privacy Notice for details. By submitting an application, candidates acknowledge and agree to the notice terms. Kindly note that Figure does not offer work visa sponsorship for this position and will require verification of identity and eligibility to work in the U.S. as per federal regulations upon hiring.
Figure is revolutionizing the financial services sector through blockchain technology. Within six years, Figure has introduced innovative fintech solutions leveraging the Provenance blockchain across various sectors, enhancing speed, efficiency, and cost savings for both consumers and institutions. As a globally recognized unicorn company, Figure values a collaborative and innovative work environment where individuals are empowered to excel. The team comprises dedicated professionals with a passion for pioneering technologies and a commitment to driving impactful change in the industry.
About the Role
The General Counsel at Figure Technology Solutions and its associated entities will oversee all legal affairs and regulatory compliance matters while guiding the company towards its anticipated IPO. This executive position carries significant influence over key strategic decisions, encompassing finance, regulatory adherence, and expansion of product offerings. Collaboration with various stakeholders is central to the General Counsel's responsibilities in advancing the company's core HELOC product and broader product range.
Responsibilities
Supervise a legal team offering guidance to lending product and operational units involved in direct and white-label loan origins.
Collaborate across corporate, commercial, capital markets, product, regulatory, and compliance divisions to achieve organizational objectives through cross-functional teamwork.
Prepare internal legal procedures for an IPO and establish post-IPO securities compliance and governance protocols.
Keep the company abreast of evolving regulatory frameworks in technology and financial services.
Provide senior-level input for regulatory reviews, external audits, and examinations by third parties.
Work closely across functions to understand diverse processes and the impact of policies on business operations.
Act as Corporate Secretary to the Board of Directors, ensuring sound corporate governance practices and serving as a governance advisor to the Board and executive team.
Requirements
15+ years of legal experience, ideally spanning both law firms and mortgage lending companies or government agencies.
J.D. and active membership in at least one state bar.
Proficiency in project management, facilitating interdepartmental collaboration effectively.
Strong entrepreneurial spirit, work ethic, and hands-on approach to problem-solving.
In-depth knowledge and application of key consumer finance laws and regulations.
Track record of shepherding projects from conception to completion.
Ability to manage multiple projects concurrently with meticulous attention to detail.
Exceptional communication skills for conveying plans, policies, and issues to stakeholders.
Comfort working in a fast-paced startup setting, preferably with public company exposure.
Benefits and Perks
Competitive salary with growth prospects.
Performance-based quarterly bonuses.
Equity stock options package.
Comprehensive health, vision, and dental insurance coverage.
Life and disability insurance funded by the employer.
Various benefits including HSA, FSA, 401k, and commuter perks.
Generous paid family leave.
Flexible work location options, including remote and hybrid arrangements.
Home office and technology stipend for remote work setups.
Flexible time-off policy to support work-life balance.
Education reimbursement program.
Regular team swag deliveries.
The salary range for residents in specific states is $368,000 - $417,000 per year (plus Bonus and Equity). Actual compensation may vary based on individual experience and location.
Certain laws may govern Figure's handling of applicant data based on residential location. California Residents are advised to review the California Employee and Prospective Employee Privacy Notice for details. By submitting an application, candidates acknowledge and agree to the notice terms. Kindly note that Figure does not offer work visa sponsorship for this position and will require verification of identity and eligibility to work in the U.S. as per federal regulations upon hiring.
Nahclimited
P2P Business Development Lead
Hong Kong
Hong Kong
Full time
Office
Overview
Our client operates a cryptocurrency trading platform that serves as a bridge between sophisticated traders and regular users. They have recently expanded the platform to accommodate over 10 languages, catering to users across 100+ countries and regions globally. The company aims to position itself as the premier Social Trading Network for an increasingly interconnected world. Currently, they seek a P2P Business Development Lead to spearhead their peer-to-peer business initiatives.
Responsibilities
Lead a team of business development specialists to drive business objectives and goals
Identify new markets and potential prospects within the P2P industry
Collaborate with affiliate teams to onboard vendors in target markets and oversee vendor integration
Enhance trading liquidity and boost user engagement through reward systems, events, and initiatives
Gather user and vendor feedback to recommend product improvements
Address irregular orders, manage vendor inquiries, and streamline operational documentation
Analyze business segment data, track key metrics, and refine strategies based on insights
Requirements
Proven track record in business development, preferably with experience in the P2P sector
Previous experience in the finance industry is advantageous
Strong interpersonal skills, teamwork capabilities, and a proactive approach
Ability to interpret and leverage data effectively
Proficiency in English and Chinese would be a significant advantage.
Our client operates a cryptocurrency trading platform that serves as a bridge between sophisticated traders and regular users. They have recently expanded the platform to accommodate over 10 languages, catering to users across 100+ countries and regions globally. The company aims to position itself as the premier Social Trading Network for an increasingly interconnected world. Currently, they seek a P2P Business Development Lead to spearhead their peer-to-peer business initiatives.
Responsibilities
Lead a team of business development specialists to drive business objectives and goals
Identify new markets and potential prospects within the P2P industry
Collaborate with affiliate teams to onboard vendors in target markets and oversee vendor integration
Enhance trading liquidity and boost user engagement through reward systems, events, and initiatives
Gather user and vendor feedback to recommend product improvements
Address irregular orders, manage vendor inquiries, and streamline operational documentation
Analyze business segment data, track key metrics, and refine strategies based on insights
Requirements
Proven track record in business development, preferably with experience in the P2P sector
Previous experience in the finance industry is advantageous
Strong interpersonal skills, teamwork capabilities, and a proactive approach
Ability to interpret and leverage data effectively
Proficiency in English and Chinese would be a significant advantage.
OKX
Account Manager, Institutional
Dubai, United Arab Emirates +1
Dubai, United Arab Emirates +1
Full time
Office
Who We Are
At our company, we are committed to shaping the future through technology. Established in 2017, we are at the forefront of transforming global systems with our state-of-the-art digital asset exchange, Web3 portal, and blockchain ecosystems. By offering a wide range of sophisticated products, solutions, and trading tools, we are revolutionizing the financial ecosystem. With over 50 million users across 180 countries, we empower individuals to delve into the Web3 world. Our dedication to innovation drives our vision of a financial realm supported by blockchain technology and decentralized finance. We foster innovation in our approach, products, and social responsibility, actively engaging in public welfare activities. With a global team of over 3,000 employees, we value diversity and inclusivity in creating lasting industry value. Join us in Building the Future!
About the Opportunity
We are looking for an individual to fill the Account Manager position with a background in operations and technology. Fluent in English and at least one additional language, the ideal candidate will deliver exceptional internal support and collaborate with various teams. Prior trading knowledge is preferred, and this role offers a growth path to a senior account manager role.
Responsibilities
Enhance operational effectiveness across the business development team
Collaborate with internal teams like product, compliance, legal, and risk in different regions
Manage and co-own incentives programs and conduct quarterly business reviews
Identify upselling opportunities for existing clients in the EMEA region
Resolve customer queries on accounts, products, or API-related issues
Generate leads and refer them to the Institutional BD team where applicable
Qualifications
Prior experience as an Account Manager in the crypto industry
Strong communication skills for engagements with internal and external stakeholders
Track record of achieving growth metrics, generating leads, client conversations, and revenue
Self-driven and capable of independent work with a task-oriented mindset in a remote setup
Willingness to work shifts including weekends, within a standard workweek not exceeding 5 days
Desirable Qualifications
Ability to speak multiple languages
Extensive network presence and connections
Perks & Benefits
Competitive compensation package
Learning & Development programs with Education subsidies
Team-building activities and company events
Wellness and meal allowances
Comprehensive healthcare coverage for employees and dependents with more benefits as part of the process
Note:tasks are complete in the valid Markdown format as requested.
At our company, we are committed to shaping the future through technology. Established in 2017, we are at the forefront of transforming global systems with our state-of-the-art digital asset exchange, Web3 portal, and blockchain ecosystems. By offering a wide range of sophisticated products, solutions, and trading tools, we are revolutionizing the financial ecosystem. With over 50 million users across 180 countries, we empower individuals to delve into the Web3 world. Our dedication to innovation drives our vision of a financial realm supported by blockchain technology and decentralized finance. We foster innovation in our approach, products, and social responsibility, actively engaging in public welfare activities. With a global team of over 3,000 employees, we value diversity and inclusivity in creating lasting industry value. Join us in Building the Future!
About the Opportunity
We are looking for an individual to fill the Account Manager position with a background in operations and technology. Fluent in English and at least one additional language, the ideal candidate will deliver exceptional internal support and collaborate with various teams. Prior trading knowledge is preferred, and this role offers a growth path to a senior account manager role.
Responsibilities
Enhance operational effectiveness across the business development team
Collaborate with internal teams like product, compliance, legal, and risk in different regions
Manage and co-own incentives programs and conduct quarterly business reviews
Identify upselling opportunities for existing clients in the EMEA region
Resolve customer queries on accounts, products, or API-related issues
Generate leads and refer them to the Institutional BD team where applicable
Qualifications
Prior experience as an Account Manager in the crypto industry
Strong communication skills for engagements with internal and external stakeholders
Track record of achieving growth metrics, generating leads, client conversations, and revenue
Self-driven and capable of independent work with a task-oriented mindset in a remote setup
Willingness to work shifts including weekends, within a standard workweek not exceeding 5 days
Desirable Qualifications
Ability to speak multiple languages
Extensive network presence and connections
Perks & Benefits
Competitive compensation package
Learning & Development programs with Education subsidies
Team-building activities and company events
Wellness and meal allowances
Comprehensive healthcare coverage for employees and dependents with more benefits as part of the process
Note:tasks are complete in the valid Markdown format as requested.