Customer Due Diligence Operations, Specialist (KYB)
Who We Are
OKX is pioneering advancements in world systems with our state-of-the-art digital asset exchange, Web3 portal, and blockchain ecosystems. Our mission is to foster a more equitable, transparent, and accessible society through blockchain technology. With over 50 million users in 180+ countries and a team of 3000+ dedicated employees, we are committed to bringing this vision to life. Through our Proof of Reserves, we provide a secure and reliable platform. Additionally, we proudly support the Arts and Sports, with partnerships with McLaren F1, Man City, and Tribeca.
About the Opportunity
The Compliance team at OKX plays a crucial role in shaping the compliance culture within the organization. Made up of risk-focused problem solvers, we provide guidance to the business on regulatory responsibilities and enterprise risk management.
Responsibilities:
- Conduct thorough reviews of new customer onboarding cases, ensuring adherence to the Company’s KYB policy and customer risk assessment principles.
- Verify AML documentation by examining KYB documents provided by customers, using validation tools and reliable sources.
- Request necessary CDD/EDD documentation from customers to complete the AML onboarding process per our policies.
- Follow up on outstanding CDD/EDD requests within specified timelines.
- Investigate potential matches flagged by the scanning application used to screen customers against sanctions, PEPs, and adverse media.
- Provide insights to management on AML/CDD-related issues.
- Deliver top-tier service to customers and internal departments by promptly addressing queries and escalating when needed.
- Contribute to the enhancement of our CDD function and maintain related procedures.
- Manage special projects as they arise.
Requirements:
- Completion of higher education (Higher Diploma, Degree, or equivalent).
- Minimum of two years of experience in AML and CDD/EDD review or in a KYC field.
- Strong team player with a focus on delivering high-quality service.
- Exceptional communication and writing skills with acute attention to detail.
- Proficient in spoken and written English.
Perks & Benefits:
- Competitive compensation package.
- Learning & Development programs and education subsidies for personal growth.
- Team-building activities and company events.
- Wellness and meal allowances.
- Comprehensive healthcare coverage for employees and their dependents.