Customer Due Diligence, Team Lead
Who We Are
We are a forward-thinking company at the forefront of digital asset exchange, Web3 portal, and blockchain ecosystems, striving to create a more equitable and transparent society. With a large user base spanning across 180+ countries, we prioritize safety and reliability demonstrating our Proof of Reserves. Our partnerships in the Arts and Sports industries reflect our broader commitment to diverse cultural engagement.
About the Role
In our Compliance team, we are dedicated to fostering a culture of compliance throughout the company. As part of our team, you will work on advising and implementing regulatory obligations and enterprise risk management. Specifically, you will play a key role in overseeing the Global KYC Program for all business lines.
Responsibilities
- Manage and develop a team while maintaining service level standards.
- Collaborate with Compliance and business unit management.
- Improve client onboarding processes and ensure compliance with regulatory requirements.
- Independently handle tasks with minimal supervision.
- Act as a subject matter expert for stakeholders and team members.
- Generate progress reports and metrics regularly.
- Be the point of contact for internal and external stakeholders.
- Ensure legal and customer data is maintained in compliance with regulations.
- Investigate possible compliance matches.
- Provide insights on AML and CDD matters.
- Deliver high-quality customer service.
- Manage ad-hoc projects as required.
Requirements
- 3+ years experience in KYC, AML Compliance, or a related field within the financial industry.
- Bachelor’s Degree or equivalent professional qualification.
- Strong people management skills with a focus on detail and the bigger picture.
- Excellent communication and organizational abilities.
- Fluency in English.
- Collaborative and strong team player.
Preferred Qualifications
- ACAMs, ICA certification, or expertise in AML regulations is a plus.
- Experience collaborating with global teams.
- Ability to research and interpret complex information for making ethical decisions with integrity.
Perks & Benefits
- Competitive compensation package.
- Learning and development programs with education subsidies.
- Team building activities and company events.
- Wellness and meal benefits.
- Comprehensive healthcare coverage for employees and their dependents.