Customer Success Manager
Status
Austria +1
Full time
Office
Compensation is not specified
Role
Customer Success Manager
Description
Company Overview
Our company, established in 2014 in Vienna, Austria, is dedicated to simplifying wealth creation and enabling individuals to achieve financial freedom. We provide a user-friendly platform that allows both novice and experienced investors to trade in cryptocurrencies, crypto indices, stocks, precious metals, and commodities with flexibility and ease. With a global team serving over 4 million customers, we are recognized as one of Europe's leading and secure platforms for modern investing.
About the Opportunity
Join our dynamic team that thrives on innovation and collaboration. As a Customer Success Manager, your main task is to cultivate and manage strong, long-term relationships with VIP B2C customers while exploring and nurturing potential growth opportunities with a broader customer base. By collaborating closely with our Operations and Product teams, you will support Bitpanda's strategic goals by prioritizing customer satisfaction, adoption, retention, experience, and growth. You must be customer-centric, aligning customer needs with business goals and regulatory standards.
Key Responsibilities
- Foster relationships with customers to drive positive outcomes for both customers and the business.
- Utilize data and insights to anticipate customer needs, proactively enhancing key performance metrics.
- Develop and execute customer success plans in collaboration with internal teams, providing valuable feedback for product and marketing improvements.
- Deliver exceptional customer service while maintaining awareness of market trends, promotions, and industry standards.
- Represent the company at events, ensuring customer satisfaction and maximizing ROI through post-event engagement.
Desired Qualifications
- Experience as a Customer Success Manager, Digital Customer Success Manager, Account/Relationship Manager, or similar role, demonstrating commitment to customer satisfaction and product excellence.
- Ability to drive business and customer KPIs through analytical insights, strategic planning, and effective communication.
- Strong leadership skills with the capacity to build relationships and drive actionable outcomes, both internally and externally.
- Fluency in both German and English, with exceptional communication skills; additional language proficiency is advantageous.
- Interest and familiarity with cryptocurrencies is a plus, particularly in a crypto or gaming environment.
Employee Benefits
- Enjoy a hybrid work model with flexibility to work remotely for up to 60 days.
- Total compensation package, including participation in our stock option plan.
- Competitive benefits programs reflecting our flexible work ethos.
- Exclusive perks for trading on our platform.
- Engaging company-wide and team events, both virtual and in-person.
- Bitpanda-branded merchandise to keep you aligned with our brand.
Join us on our journey to become Europe's top investment platform and be part of a diverse and inclusive team committed to mutual respect and success.
Skills Required
Bitpanda
Website
www.bitpanda.comCompany size
Not specified
Location
Austria
Description
Not specified
Status
ghed santos
Founding Head of Engineering
San Francisco, USA
San Francisco, USA
Full time
Remote
About The Project:The project is a venture-backed stealth mode project having raised $2 million and building a Social Intelligence Engine designed to power smarter, faster crypto trading. We're combining advanced data infrastructure and real-time intelligence to unlock new trading possibilities. About the Role:We're looking for a tech-savvy, investor-facing leader with an engineering background to represent us on the frontlines. This is not a research role it's about amplifying our voice, building relationships, and being the bridge between our technology and the world. Key Responsibilities:1）Represent us externally at hackathons, pitch events, conferences, and investor meetings.2）Be our lead evangelist clearly explaining our tech vision to both technical and non-technical audiences.3）Drive fundraising efforts with compelling presentations, clear strategy narratives, and investor Q&A.4）Partner closely with engineering/product to demo the platform, shape the roadmap, and turn market feedback into action. Requirements:1）Strong engineering background (AI, blockchain, data infrastructure, or similar).2）Proven experience in investor-facing roles, including fundraising and pitching.3）Excellent presentation and communication skills, with a track record of representing projects publicly.4）Experience participating in or leading hackathons, demos, and tech events.5）Understanding of consumer behavior data in gaming and apps is a plus.6）Familiarity with Web3, crypto, and developer communities. Compensation:Competitive salary + equity + team token + and performance-based incentives.
Payment in Crypto
Velora
DevOps Engineer
Singapore
Singapore
Full time
Remote
Mission: Fortify sovereign infrastructure for a player-owned economy where downtime = lost kingdoms.
Responsibilities:
Architect zero-downtime multichain ops (Arbitrum/BASE rollups, fraud-proof autoscaling)
Design self-healing node clusters that counter NFT minting DDoS attacks in <5ms
Embed on-chain circuit breakers to halt exploits before they drain $CORE liquidity
Turn Discord FUD storms into infra stress metrics via custom LLM pipelines
You’re a Fit If:
You’ve slashed gas costs by 30%+ in past DeFi/GameFi projects (prove it)
Your idea of “monitoring” includes MEV bot behavior and DAO vote latency
You’ve built systems where “chaos testing” means simulating chain splits during PvP wars
You see player rage-quits as a critical infrastructure metric
Compensation:
Base + % of rescued gas fees (paid in $CORE)
NFT “Backbone” Pass (permanent % of protocol revenue)
DAO voting power scaled to uptime milestones (*99.99% SLA = veto rights*)
Responsibilities:
Architect zero-downtime multichain ops (Arbitrum/BASE rollups, fraud-proof autoscaling)
Design self-healing node clusters that counter NFT minting DDoS attacks in <5ms
Embed on-chain circuit breakers to halt exploits before they drain $CORE liquidity
Turn Discord FUD storms into infra stress metrics via custom LLM pipelines
You’re a Fit If:
You’ve slashed gas costs by 30%+ in past DeFi/GameFi projects (prove it)
Your idea of “monitoring” includes MEV bot behavior and DAO vote latency
You’ve built systems where “chaos testing” means simulating chain splits during PvP wars
You see player rage-quits as a critical infrastructure metric
Compensation:
Base + % of rescued gas fees (paid in $CORE)
NFT “Backbone” Pass (permanent % of protocol revenue)
DAO voting power scaled to uptime milestones (*99.99% SLA = veto rights*)
Payment in Crypto
Bill Smith
Moderator needed for TG group
London, UK
London, UK
Full time
Remote
I need mods for my telegram group, you must have some experience modding groups.,
crypto and memecoin experience is essential
1 sol per week
expected to be online 8 hours per day
crypto and memecoin experience is essential
1 sol per week
expected to be online 8 hours per day
Payment in Crypto
Velora
3D Motion Designer
Dubai, United Arab Emirates
Dubai, United Arab Emirates
Full time
Remote
Vision At Legends of Velora, we don’t just build games—we forge living, player-owned realities. As a 3D Motion Designer, you won’t just animate assets—you’ll define the kinetic soul of a cross-chain MMO where every movement, transition, and effect feeds into a thriving player-driven economy. Your work will be the visual pulse of a decentralized world, seen by thousands of players across OpenSea, Blur, and beyond.
Your Mission
Craft immersive animations that make blockchain interactions feel alive—trading, battling, and exploring across Chain Worlds
Design motion systems where NFT assets evolve based on ownership history, market value, and in-game achievements
Develop real-time procedural effects tied to on-chain data (gas fees, liquidity pools, DAO votes)
Collaborate with WebGL engineers to push Three.js to its limits, ensuring buttery performance across browsers and devices
Own the full motion pipeline—from concept to implementation—with zero corporate bureaucracy
What You Bring
A portfolio showcasing real-time 3D animations (games, interactive experiences, or Web3 projects)
Mastery of After Effects, Blender, or Maya + experience with game engines (Unity/Unreal) or WebGL frameworks
A haсker mindset—ability to prototype motion systems that react to live blockchain data
Obsession with player psychology—you know how subtle motion cues influence trading behavior
Bonus: Any experience with NFT animation, generative art, or on-chain asset pipelines
Why This Isn’t Just Another Job
Your animations become economic events—rare NFT effects can spike trading volume
No "revisions for the CEO’s nephew"—creative freedom backed by a DAO
Revenue share in $CORE + NFT royalties for signature effects
Build the standard for Web3 motion design—your work will be copied across chains
The Velora Edge
A custom WebGL engine built for zero-lag, cross-chain gameplay
37,000+ early adopters waiting to experience your creations
No App Store gatekeepers—your art reaches players directly, censorship-free
Your Mission
Craft immersive animations that make blockchain interactions feel alive—trading, battling, and exploring across Chain Worlds
Design motion systems where NFT assets evolve based on ownership history, market value, and in-game achievements
Develop real-time procedural effects tied to on-chain data (gas fees, liquidity pools, DAO votes)
Collaborate with WebGL engineers to push Three.js to its limits, ensuring buttery performance across browsers and devices
Own the full motion pipeline—from concept to implementation—with zero corporate bureaucracy
What You Bring
A portfolio showcasing real-time 3D animations (games, interactive experiences, or Web3 projects)
Mastery of After Effects, Blender, or Maya + experience with game engines (Unity/Unreal) or WebGL frameworks
A haсker mindset—ability to prototype motion systems that react to live blockchain data
Obsession with player psychology—you know how subtle motion cues influence trading behavior
Bonus: Any experience with NFT animation, generative art, or on-chain asset pipelines
Why This Isn’t Just Another Job
Your animations become economic events—rare NFT effects can spike trading volume
No "revisions for the CEO’s nephew"—creative freedom backed by a DAO
Revenue share in $CORE + NFT royalties for signature effects
Build the standard for Web3 motion design—your work will be copied across chains
The Velora Edge
A custom WebGL engine built for zero-lag, cross-chain gameplay
37,000+ early adopters waiting to experience your creations
No App Store gatekeepers—your art reaches players directly, censorship-free
Payment in Crypto
Velora
Game Tester – Shape the Future of Web3 Gaming
Dubai, United Arab Emirates
Dubai, United Arab Emirates
Full time
Remote
Vision At Legends of Velora, we’re not just testing bugs—we’re stress-testing the boundaries of player-owned economies. As a Game Tester, you won’t just report glitches—you’ll safeguard a living, breathing multichain universe where every exploit found is a crisis averted for thousands of players and millions in digital assets.Your MissionHunt down bugs like a PvP rogue—except your targets are broken quests, unbalanced economies, and blockchain sync failuresStress-test player-driven systems—from NFT breeding mechanics to cross-chain arbitrage—before they go liveDocument exploits with forensic detail, then help design permanent fixes (not just quick patches)Play daily like a hardcore degenerate—but with a spreadsheet in hand tracking every edge caseBecome the voice of sanity—challenge designers when "innovative" ideas would wreck the in-game economyWhat You BringA ruthless eye for detail—you spot UI misalignments that others ignoreDeep gaming experience—especially in MMOs, strategy games, or play-to-earn titlesBasic understanding of blockchain transactions (gas fees, wallet interactions, etc.)Data-driven mindset—you don’t just say "this feels wrong," you prove it with numbersPassion for breaking things—then explaining exactly how to rebuild them strongerWhy This Isn’t Just Another QA JobYou protect real money—glitches here can tank NFT values or disrupt six-figure marketsDirect access to devs—no "ticket black holes," your reports trigger immediate actionEarly access to alpha builds—test unreleased Chain Worlds before players even know they existProfit from your finds—major bug discoveries earn bonuses in $COREThe Velora EdgeA custom engine with 10x more moving parts than typical Web3 gamesNo corporate red tape—if you find a critical bug at 3 AM, you can wake up the lead devYour work directly impacts OpenSea listings, DAO votes, and live economic events
Payment in Crypto