Fraud Officer
At our company, we are a dynamic player in Australia's digital currency revolution, aiming to establish ourselves as the country's most reputable cryptocurrency trading platform.
The Fraud Officer position at our company is crucial in upholding the security of our platform and ensuring our users are shielded from fraudulent activities. Collaborating with our Financial Crime Team, you will be actively involved in preventing losses, identifying risks, and continuously improving our processes to remain ahead of potential threats. This role offers you the opportunity to contribute meaningfully while expanding your expertise in a rapidly evolving industry that is reshaping the financial landscape.
Responsibilities:
- Conducting investigations and monitoring suspicious customer accounts and transactions to detect instances of fraud.
- Maintaining comprehensive documentation of fraud investigations to ensure clear audit trails and support potential legal or compliance needs.
- Utilizing risk assessment approaches to identify avenues for enhancing fraud controls and implementing actionable detection strategies.
- Assessing cryptocurrency risk exposure through the use of advanced blockchain analysis tools like Chainalysis.
- Engaging directly with customers via outbound calls and live chat to address any concerning activity on their accounts.
- Collaborating closely with financial crime and cyber defense teams to analyze and report on fraudulent activities effectively.
- Staying informed on emerging fraud trends, scams, and changes in the global fraud landscape.
Qualifications:
- Prior experience in financial fraud prevention and detection, with a strong grasp of the motives, trends, and indicators of fraud.
- Strong analytical skills with a keen eye for identifying patterns.
- Ability to adapt and innovate processes in a fast-paced environment.
- Knowledge of cryptocurrency and blockchain technology is a plus, though not mandatory.
- Excellent communication skills for effective interaction with both customers and internal teams.
Benefits:
- Access to a fully stocked kitchen, breakfast and lunch foods, fresh fruit, and snacks.
- On-site barista and weekly catered lunches.
- Unlimited fee-free trading opportunities.
- Opportunities for career growth, training, mentorship, and development.
- Participation in social activities, game breaks, and monthly awards.
At our company, we not only prioritize creating a diverse and inclusive environment but also actively celebrate it. We value and embrace the unique attributes and backgrounds that each team member brings, ensuring that every individual feels respected, valued, and empowered to excel.
If you are motivated by excellence, uphold a strong commitment to integrity, and remain driven to make a positive impact, we invite you to apply.
We have an internal Talent Acquisition function and, as a result, are not engaging with recruitment agencies.