Senior Operations Manager

Who We Are

At our company, we are focused on utilizing technology to shape the future. With a foundation in blockchain technology, our business is a major cryptocurrency spot and derivatives exchange globally. Our goal is to revolutionize the financial ecosystem by offering diverse and advanced products and solutions. Trusted by millions of users worldwide, we are committed to providing an engaging platform that enables individuals to explore the realm of cryptocurrencies. Our dedication to innovation is evident through our broad range of crypto services.

We value our employees just as much as we value our technological advancements. We foster a culture of teamwork, adaptability, and integrity. Our aim is to create a welcoming, inclusive, and diverse work environment where every individual is respected, valued, and empowered to grow and succeed.

About the Opportunity

What You’ll Be Doing:

• Managing Collateral/Margin Operations, including margin processing, monitoring portfolios, resolving disputes, and onboarding new clients.

• Handling Trading Operations, serving as the primary contact for clients on operational trade issues, ensuring accurate and timely trade transactions, and providing operational reports.

• Documenting all trading procedures and designing operation policies for trading activities.

• Conducting Portfolio Reconciliation by reconciling data across various office systems, identifying and resolving discrepancies.

Other responsibilities

• Identifying opportunities for process improvement, risk reduction, and workflow enhancement.

• Leading operational initiatives such as system implementations and process optimizations.

• Collaborating with various teams to address operational challenges and develop solutions.

What We Look For In You:

• Hold a bachelor's degree with relevant experience in financial services.

• Possess strong analytical skills, problem-solving capabilities, attention to detail, and a control-oriented mindset.

• Self-motivated, able to work under pressure with integrity, and possess strong organizational skills.

• Demonstrated ability to work effectively in high-performance global teams and cross-functional environments.

• Previous experience in Financial Services with exposure to OTC derivatives.