Specialist, Customer Due Diligence Operations (Name Screening)
About the Company:
OKX is a prominent digital asset trading platform that offers advanced financial services worldwide through blockchain technology. With a wide array of token and futures trading pairs, OKX assists traders in optimizing their strategies. The platform, serving millions of users in over 100 countries, is renowned for its high trading volume and is acknowledged as a top-tier venue in the digital asset trading industry.
About the Role:
You will be joining one of the fastest-growing global cryptocurrency exchanges in a pivotal role closely collaborating with the Refinitiv Name Screening team. Responsible for scrutinizing customer onboarding cases to detect possible instances of money laundering, terrorist financing, and other AML or fraud-related activities, this role requires prior experience in sanctions compliance and know-your-customer practices.
Key Responsibilities:
- Conduct thorough reviews of incoming customer onboarding cases, ensuring alignment with the company's compliance policy and customer risk assessment.
- Verify AML documentation by scrutinizing screening documents from customers using validation tools and reputable sources.
- Obtain necessary CDD/EDD documentation from customers to complete the AML onboarding process as per policies and procedures.
- Follow up on pending CDD/EDD requests within designated SLAs.
- Investigate potential matches identified by the scanning application against sanctions, PEPs, and adverse media news, taking appropriate actions.
- Provide insights on AML/CDD issues to management.
- Deliver high-quality customer service and address queries professionally while escalating when required.
- Assist in improving the CDD function and upholding procedures.
- Oversee specific projects that may arise intermittently.
Requirements:
- Tertiary education completion (Higher Diploma, Degree, etc.).
- Two or more years of experience in AML, CDD/EDD review, or KYC.
- Strong team player with exceptional communication skills and attention to detail.
- Proficiency in spoken and written English.