Specialist, Customer Due Diligence Operations (Name Screening)

Kuala Lumpur, Malaysia
Full time
Office
Compensation is not specified
Role
Customer service
Description

OKX, a prominent digital asset trading platform, is a global leader in providing sophisticated financial services to traders worldwide through blockchain technology. With a vast array of token & futures trading pairs, OKX assists traders in refining their strategies. As one of the top digital asset trading platforms in terms of trading volume, OKX serves millions of users across over 100 countries, setting a benchmark in the industry.

About the Role:

This position offers a unique and impactful opportunity at a rapidly expanding global cryptocurrency exchange. You will collaborate with the Refinitiv Name Screening team, taking on the responsibility of screening customers' names for potential money laundering, terrorist financing, and other AML or fraud-related issues as part of our compliance efforts. The ideal candidate should possess prior experience in know-your-customer and sanctions compliance.

Key Responsibilities:

  • Conduct thorough reviews of incoming customer onboarding cases, ensuring compliance with the Company’s policies and risk assessment criteria.
  • Validate AML documentation obtained from customers using validation tools and reliable sources.
  • Request necessary CDD/EDD documentation from customers to complete the AML onboarding process according to established procedures.
  • Follow up on pending CDD/EDD requests within specified timelines.
  • Investigate potential matches flagged by the screening applications and take necessary actions.
  • Provide insights to management on AML/CDD issues as they arise.
  • Uphold a high service level to customers and internal departments, resolving queries professionally and escalating where necessary.
  • Contribute to enhancements in the CDD function and the maintenance of related procedures.
  • Handle specific projects as required.

Requirements:

  • A minimum of tertiary education (Higher Diploma, Degree, or higher).
  • At least two years of experience in AML, CDD/EDD review, or KYC activities.
  • Strong team player with excellent communication skills and attention to detail.
  • Proficient in spoken and written English.

Why Choose Us?

  • Competitive compensation package including Basic Salary and Yearly Bonuses.
  • Meal Allowance up to RM 500/month.
  • Monthly Team Building activities.
  • RM 2500 annual Benefits for Training & Wellness.
  • Convenient workplace location (5-minute walk from MRT TRX).
  • Great opportunities for growth and advancement through support, training, and mentorship.
  • Employee engagement, recognition, and appreciation initiatives.
  • Multinational work environment with exposure to diverse backgrounds and cultures, enhancing career development opportunities.
Skills Required
Avatar
OKX
Company size
Not specified
Location
United States
Description
Not specified

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