Team Lead, Customer Due Diligence
We are a leading global digital asset trading platform that utilizes blockchain technology to provide advanced financial services to traders around the world. With hundreds of token and futures trading pairs, we empower traders to optimize their strategies. As one of the largest digital asset trading platforms by volume, serving millions of users across 100 countries, our derivatives platform is widely recognized as the industry gold standard with a daily volume of approximately $10 billion. We believe in the transformative power of blockchain technology to eliminate transaction barriers and increase efficiency, ultimately creating a significant impact on the global economy. Our mission is to continuously innovate and improve the customer experience on our platform in pursuit of changing the world.
About the Opportunity
Join a fast-growing global cryptocurrency exchange in a unique and impactful role. The CDD Team Lead will oversee the review and investigation of customer KYC cases for potential money laundering, terrorist financing, AML violations, and fraud. This role requires prior experience in know-your-customer and sanctions compliance.
What You'll Be Doing
- Manage and develop a team, ensuring service level standards are met.
- Collaborate with Compliance department and business unit management.
- Enhance client onboarding process and procedures.
- Monitor and ensure regulatory requirements are met during periodic reviews.
- Work independently with a limited level of supervision.
- Act as a subject matter expert and guide stakeholders and team members.
- Prepare daily and weekly reports on metrics and progress.
- Serve as a point of contact for client and stakeholder queries.
- Maintain compliance with European Regulations and Group policies.
- Investigate and take appropriate action on matches generated from screening applications.
- Provide information on AML/CDD related issues to management.
- Deliver high-quality customer service, handling queries in a professional manner.
- Manage specific projects as needed.
About You
- 3+ years of experience in KYC/KYB, AML Compliance, or similar functions in the financial services industry.
- Bachelor's Degree or equivalent professional qualification.
- People management experience with strong attention to detail.
- Excellent communication, planning, and organizational skills.
- Proficiency in spoken and written English.
- Team player who can collaborate effectively.
Nice to Haves
- ACAMs, ICA certification, or knowledge of AML regulations.
- Experience working with global teams across different time zones.
- Strong research, analytical, and decision-making skills.
Why Join Us?
- Competitive remuneration package with bonuses.
- Meal allowance and monthly team building activities.
- Training and wellness benefits.
- Convenient location near MRT TRX.
- Opportunities for growth, promotion, mentoring, and skill development.
- Employee engagement, recognition, and appreciation programs.
- Multinational working environment with diverse backgrounds and cultures.
