Team Lead, Customer Due Diligence

Kuala Lumpur, Malaysia
Full time
Office
Compensation is not specified
Role
Customer service
Description

We are a leading global digital asset trading platform that utilizes blockchain technology to provide advanced financial services to traders around the world. With hundreds of token and futures trading pairs, we empower traders to optimize their strategies. As one of the largest digital asset trading platforms by volume, serving millions of users across 100 countries, our derivatives platform is widely recognized as the industry gold standard with a daily volume of approximately $10 billion. We believe in the transformative power of blockchain technology to eliminate transaction barriers and increase efficiency, ultimately creating a significant impact on the global economy. Our mission is to continuously innovate and improve the customer experience on our platform in pursuit of changing the world.

About the Opportunity

Join a fast-growing global cryptocurrency exchange in a unique and impactful role. The CDD Team Lead will oversee the review and investigation of customer KYC cases for potential money laundering, terrorist financing, AML violations, and fraud. This role requires prior experience in know-your-customer and sanctions compliance.

What You'll Be Doing

  • Manage and develop a team, ensuring service level standards are met.
  • Collaborate with Compliance department and business unit management.
  • Enhance client onboarding process and procedures.
  • Monitor and ensure regulatory requirements are met during periodic reviews.
  • Work independently with a limited level of supervision.
  • Act as a subject matter expert and guide stakeholders and team members.
  • Prepare daily and weekly reports on metrics and progress.
  • Serve as a point of contact for client and stakeholder queries.
  • Maintain compliance with European Regulations and Group policies.
  • Investigate and take appropriate action on matches generated from screening applications.
  • Provide information on AML/CDD related issues to management.
  • Deliver high-quality customer service, handling queries in a professional manner.
  • Manage specific projects as needed.

About You

  • 3+ years of experience in KYC/KYB, AML Compliance, or similar functions in the financial services industry.
  • Bachelor's Degree or equivalent professional qualification.
  • People management experience with strong attention to detail.
  • Excellent communication, planning, and organizational skills.
  • Proficiency in spoken and written English.
  • Team player who can collaborate effectively.

Nice to Haves

  • ACAMs, ICA certification, or knowledge of AML regulations.
  • Experience working with global teams across different time zones.
  • Strong research, analytical, and decision-making skills.

Why Join Us?

  • Competitive remuneration package with bonuses.
  • Meal allowance and monthly team building activities.
  • Training and wellness benefits.
  • Convenient location near MRT TRX.
  • Opportunities for growth, promotion, mentoring, and skill development.
  • Employee engagement, recognition, and appreciation programs.
  • Multinational working environment with diverse backgrounds and cultures.
Skills Required
Avatar
OKX
Company size
Not specified
Location
United States
Description
OKX is a world-leading digital asset exchange, providing advanced financial services to traders worldwide leveraging blockchain technology. Our platform offers spot & derivatives trading helping traders optimize their strategy. It provides a safe, reliable and stable environment for digital assets trading via web interface and mobile app by adopting GSLB, and distributed server clusters. We believe blockchain technology will eliminate barriers to transactions, increase the efficiency of transactions across society, and eventually have a significant impact on the global economy. We strive to achieve something that changes the world and never stop to innovate and improve on our customer experience.

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Bachelor's degree in a relevant field.

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Proficiency in Google Ads and Google Analytics advertising tools.

Strong analytical skills to interpret data and drive optimization decisions.

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Taipei, Taiwan
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The ideal candidate will possess strong expertise in data science and demonstrate the ability to enhance the performance of predictive models effectively.

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Ensure algorithms produce precise user recommendations.

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Document machine learning procedures.

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Strong proficiency in Python, Java, and R.

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Profound understanding of mathematics, statistics, and algorithms.

Exceptional analytical and problem-solving skills.

Excellent communication and collaboration abilities.

Strong time management and organizational skills.

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Marketing Coordinator

Melbourne, USA
Melbourne, USA
Full time
Office
About the Company:

Joining our team as an Affiliate Marketing Coordinator offers an exciting opportunity for growth in the dynamic fields of affiliate marketing, online gaming, and crypto. You will have a significant impact on our brand’s success and the chance to enhance your skills in an innovative and collaborative environment at Easygo.

Your Responsibilities:

As an Affiliate Marketing Coordinator at Easygo, you will play a key role in expanding our brand's reach and nurturing growth through our affiliate network. Your tasks will involve engaging with affiliate partners, facilitating their success, and optimizing their marketing efforts. Monitoring affiliate performance, guiding partners, analyzing campaigns, collaborating with internal teams, and staying up-to-date with industry trends will be vital aspects of your role.

Who We Are:

We proudly serve various brands within the iGaming industry, including leading names such as Stake.com, Kick.com, and Twist Gaming. Stake boasts the title of the world's top crypto casino, Kick provides a vibrant live streaming platform for gamers, and Twist Gaming focuses on innovative game design. Our company prioritizes client entertainment and community engagement, making us a sought-after service provider.

Headquartered in Melbourne, our team has shown remarkable growth, making us an employer of choice across diverse fields such as Tech, Marketing, Operations, Mathematics, and Design. Our commitment to continuous development ensures there is an opportunity for everyone to excel within Easygo.

Job Responsibilities:

Identifying, recruiting, and onboarding new affiliate partners

Monitoring and evaluating affiliate performance against predefined KPIs

Engaging with partners on a daily basis and addressing their inquiries

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Educating affiliates on products, services, and promotional opportunities

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Prior marketing experience, preferably in online affiliate marketing

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Strong negotiation and communication skills

Sound understanding of digital and affiliate marketing principles

Ability to troubleshoot issues, formulate solutions, and enhance affiliate performance

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Knowledge of SEO, PPC, and social media marketing

Familiarity with graphic design platforms for creating marketing materials

Excellent verbal and written communication skills

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Employee Assistance Program for you and your family

Onsite barista services for coffee, tea, and fresh juices

Breakfast provided daily

Professional massages on Wednesdays

Enjoyable office environment with gaming amenities

Paid volunteer day

Flexible working hours

Access to drinks and snacks

“We are a 2023 Circle Back Initiative Employer – we commit to respond to every applicant”

At Easygo, we value diversity and ensure an inclusive environment where each individual's contributions are valued and respected without regard to race, religion, gender identity, or other characteristics. Our commitment is to provide a level playing field where merit and achievement determine success.

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Trevor, USA
Trevor, USA
Full time
Hybrid
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Backend Engineer / Java Developer (Russian Speaker)

Europe +9
Europe +9
Full time
Remote
Binance is a prominent player in the global blockchain ecosystem, offering a range of financial products including the world's largest digital-asset exchange. The company's goal is to drive the adoption of cryptocurrency and enhance financial freedom.

If you seek a dynamic, purpose-oriented environment with boundless opportunities for growth and learning, Binance is the perfect fit for you.

The initial role is a 6-month contract, with potential for extension or conversion based on individual performance and business requirements.

Responsibilities:

Change business needs and use cases into operational applications

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Verify code for adherence to quality and security standards through testing

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Minimum of 5 years of experience handling the full project lifecycle for Java Applications

Proficiency in Core Java, server-side Java technologies, and Spring frameworks

Extensive background in software design, architecture, and development integration

Knowledgeable in event processing models, multi-threading, enterprise integration pattern, Web Services, and REST

Fluency in both English and Russian to facilitate seamless communication in a multicultural setting

Bachelor's/Master's Degree in Computer Science, Engineering, or relevant industry experience

Working at Binance:

Participate in the growing blockchain ecosystem, offering substantial career advancement prospects

Collaborate with a diverse pool of global talent with continuous learning and growth opportunities

Engage in challenging and unique projects within a fast-paced environment

Operate in a globally diverse organization with flat organizational hierarchy

Competitive salary and benefits provided

Flexibility in working hours, a remote-first approach, and casual work environment

Find more information on the core values that drive the culture of Binancians, promoting collaboration, high standards, and development.

Join us today and be part of the Web3 revolution!

Binance is staunchly committed to being an equal opportunity employer, recognizing that a diverse workforce is essential for our success.

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