VIP Sales, SEA (6 months contract)
We are looking for a motivated and bilingual sales professional to join our VIP team covering the SEA market. This role involves a blend of Key Account Coverage (KAC) for existing VIP clients and Sales to attract new VIP clients and expand market share. You will act as a pivotal figure in the SEA region, nurturing existing relationships while actively pursuing new high-value traders. Your success will be evaluated on client service quality and the acquisition of new VIP clients.
Responsibilities
Key Account Coverage (Client Services)
- Develop and sustain trust-based relationships with the VIP client base in SEA.
- Serve as the primary contact for day-to-day customer inquiries, issue resolution, and product assistance.
- Analyze user behavior and trading trends to identify business expansion opportunities and latent client needs.
- Collaborate with internal departments (Compliance, Product, Security) to ensure seamless client support.
- Prepare client analysis reports and monitor the status of key accounts.
Sales & Business Development
- Identify, engage, and onboard new VIP clients from the SEA market, with defined KPIs for new business growth.
- Reach out via platforms like LinkedIn, local communities, and existing networks to build a pipeline of prospective VIP traders.
- Support the organization and execution of local VIP events (dinners, meetups, anniversaries).
- Develop presentation materials, market updates, and competitor comparisons for client engagements.
- Stay informed of competitor activities and provide pertinent market intelligence to the team.
Market Coverage
- Function as the local representative in SEA, supplying consistent market feedback to the broader APAC team.
- Assist in regional endeavors across the APAC region as needed (e.g., ANZ events, cross-market campaigns).
Requirements
- A degree in Finance, Economics, Commerce, Statistics, Mathematics, or a related quantitative trading discipline (equivalent industry experience is considered).
- Proficiency in English is essential to liaise with international partners; additional language skills are advantageous.
- Sound comprehension of cryptocurrency, macroeconomics, and financial trading principles.
- Strong communication, relationship-building, and problem-solving skills; ability to work autonomously in a fast-paced setting.
- Competency in data tools/spreadsheets; knowledge of CRM systems is a bonus.
Nice to Have
- Established network of crypto/stock traders who may become potential VIP clients, particularly in quant trading or mathematical finance circles.
- Personal background in trading (stocks, crypto, ETFs, etc.)
- Previous experience (or internships) in finance, technical sales, research, or client services.
- Familiarity with the local crypto trading community and market dynamics.
Why Us:
- Contribute to shaping the future within a leading blockchain ecosystem.
- Engage with top-tier talent in a global organization with a focus on users and a flat hierarchy.
- Undertake distinctive and fast-paced projects independently in an innovative environment.
- Flourish in a results-oriented culture with opportunities for career advancement and ongoing learning.
- Competitive compensation and company perks.
- Remote work flexibility based on the business team's requirements.
We are committed to promoting diversity in our workforce as we believe it is integral to our success. By applying, you acknowledge reading and accepting our Candidate Privacy Notice. The recruitment process may involve AI tools to assist in various stages, but final hiring decisions are made by humans. Contact us for more information on data processing.
