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Profile
Localcoin
Website
localcoin.isNumber of employees
Not specified
Locations
United States
Markets
Description
LocalCoin is THE true democracy decentralized ecosystem where everyone is free to do what they want and say what they want. LocalCoin is not a company or a person, it is a community of people who shares the same libertarian values and freedoms.
Preferred payment options
Localcoin
Account Manager
Australia Plains, Australia
Australia Plains, Australia
Full time
Office
ABOUT US
Localcoin, established in 2017 in Toronto, aims to simplify the process of buying or selling digital currencies globally. Our ambition is to integrate digital currency into the mainstream financial market by partnering with top corporate and franchised retail establishments. With Bitcoin ATM terminals situated across Canada and the APAC region, including Australia, Hong Kong, and New Zealand, Localcoin is now the largest provider in Canada.
At Localcoin, we believe everyone should have access to cryptocurrency and a thorough grasp of blockchain technology. Join our growing team of talented individuals who foster learning, growth, and career advancement.
THE ROLE
Localcoin is seeking an Account Manager in Sydney, Australia, responsible for nurturing existing partner relationships across franchise and independent businesses. The position, based in Sydney, operates on a hybrid work model and reports to the National Sales Manager (APAC). Limited travel across Australia may be necessary. As an Account Manager, you will maintain current retail partner relationships, strengthen the Localcoin brand in Australia, and lead the onboarding process for new retailers.
WHAT YOU’LL BE DOING
Onboard and manage retail partner relationships effectively, identifying opportunities for growth
Educate clients on Localcoin products/services in retail settings
Provide high-quality support to retail partners, addressing concerns promptly and professionally
Handle inquiries regarding retail partner contracts, such as ownership changes or renovations
Identify business expansion opportunities with existing partners by understanding their needs
Collaborate with operations, sales, and finance teams to ensure system updates reflect changes with retail partners
Conduct in-person meetings at client sites for various purposes like dispute resolution and contract renewals
Complete contract renewals with existing partners, including negotiation, to maximize client retention
Stay informed on client trends, organizational structures, financials, and industry competition
Strive to meet monthly targets and KPIs
WHAT WE’RE LOOKING FOR
At least 3 years of B2B account management experience
Proficiency with CRM tools like Salesforce and HubSpot
Customer-centric approach with excellent listening, negotiation, and problem-solving skills
Strong communication abilities across various channels
Familiarity with Microsoft Office applications
Readiness to perform in a dynamic, high-growth culture
Track record of meeting or exceeding quarterly and annual targets
Interest and knowledge in the cryptocurrency market
Possession of a valid driver’s license and vehicle access
WHAT YOU’LL LOVE ABOUT US
Competitive Salary
Hybrid Work Environment
Professional Development Opportunities
Team Culture & Events
Impactful Work
Localcoin is dedicated to constructing a diverse team. Inclusivity enhances our work quality. Accommodation requests in the recruitment process should be directed to the talent team or careers@localcoinatm.com.
Localcoin, established in 2017 in Toronto, aims to simplify the process of buying or selling digital currencies globally. Our ambition is to integrate digital currency into the mainstream financial market by partnering with top corporate and franchised retail establishments. With Bitcoin ATM terminals situated across Canada and the APAC region, including Australia, Hong Kong, and New Zealand, Localcoin is now the largest provider in Canada.
At Localcoin, we believe everyone should have access to cryptocurrency and a thorough grasp of blockchain technology. Join our growing team of talented individuals who foster learning, growth, and career advancement.
THE ROLE
Localcoin is seeking an Account Manager in Sydney, Australia, responsible for nurturing existing partner relationships across franchise and independent businesses. The position, based in Sydney, operates on a hybrid work model and reports to the National Sales Manager (APAC). Limited travel across Australia may be necessary. As an Account Manager, you will maintain current retail partner relationships, strengthen the Localcoin brand in Australia, and lead the onboarding process for new retailers.
WHAT YOU’LL BE DOING
Onboard and manage retail partner relationships effectively, identifying opportunities for growth
Educate clients on Localcoin products/services in retail settings
Provide high-quality support to retail partners, addressing concerns promptly and professionally
Handle inquiries regarding retail partner contracts, such as ownership changes or renovations
Identify business expansion opportunities with existing partners by understanding their needs
Collaborate with operations, sales, and finance teams to ensure system updates reflect changes with retail partners
Conduct in-person meetings at client sites for various purposes like dispute resolution and contract renewals
Complete contract renewals with existing partners, including negotiation, to maximize client retention
Stay informed on client trends, organizational structures, financials, and industry competition
Strive to meet monthly targets and KPIs
WHAT WE’RE LOOKING FOR
At least 3 years of B2B account management experience
Proficiency with CRM tools like Salesforce and HubSpot
Customer-centric approach with excellent listening, negotiation, and problem-solving skills
Strong communication abilities across various channels
Familiarity with Microsoft Office applications
Readiness to perform in a dynamic, high-growth culture
Track record of meeting or exceeding quarterly and annual targets
Interest and knowledge in the cryptocurrency market
Possession of a valid driver’s license and vehicle access
WHAT YOU’LL LOVE ABOUT US
Competitive Salary
Hybrid Work Environment
Professional Development Opportunities
Team Culture & Events
Impactful Work
Localcoin is dedicated to constructing a diverse team. Inclusivity enhances our work quality. Accommodation requests in the recruitment process should be directed to the talent team or careers@localcoinatm.com.