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Localcoin

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Locations
United States
Description
LocalCoin is THE true democracy decentralized ecosystem where everyone is free to do what they want and say what they want. LocalCoin is not a company or a person, it is a community of people who shares the same libertarian values and freedoms.
Preferred payment options
USDT

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Account Manager

Australia Plains, Australia
Australia Plains, Australia
Full time
Office
ABOUT US

Localcoin, established in 2017 in Toronto, aims to simplify the process of buying or selling digital currencies globally. Our ambition is to integrate digital currency into the mainstream financial market by partnering with top corporate and franchised retail establishments. With Bitcoin ATM terminals situated across Canada and the APAC region, including Australia, Hong Kong, and New Zealand, Localcoin is now the largest provider in Canada.

At Localcoin, we believe everyone should have access to cryptocurrency and a thorough grasp of blockchain technology. Join our growing team of talented individuals who foster learning, growth, and career advancement.

THE ROLE

Localcoin is seeking an Account Manager in Sydney, Australia, responsible for nurturing existing partner relationships across franchise and independent businesses. The position, based in Sydney, operates on a hybrid work model and reports to the National Sales Manager (APAC). Limited travel across Australia may be necessary. As an Account Manager, you will maintain current retail partner relationships, strengthen the Localcoin brand in Australia, and lead the onboarding process for new retailers.

WHAT YOU’LL BE DOING

Onboard and manage retail partner relationships effectively, identifying opportunities for growth

Educate clients on Localcoin products/services in retail settings

Provide high-quality support to retail partners, addressing concerns promptly and professionally

Handle inquiries regarding retail partner contracts, such as ownership changes or renovations

Identify business expansion opportunities with existing partners by understanding their needs

Collaborate with operations, sales, and finance teams to ensure system updates reflect changes with retail partners

Conduct in-person meetings at client sites for various purposes like dispute resolution and contract renewals

Complete contract renewals with existing partners, including negotiation, to maximize client retention

Stay informed on client trends, organizational structures, financials, and industry competition

Strive to meet monthly targets and KPIs

WHAT WE’RE LOOKING FOR

At least 3 years of B2B account management experience

Proficiency with CRM tools like Salesforce and HubSpot

Customer-centric approach with excellent listening, negotiation, and problem-solving skills

Strong communication abilities across various channels

Familiarity with Microsoft Office applications

Readiness to perform in a dynamic, high-growth culture

Track record of meeting or exceeding quarterly and annual targets

Interest and knowledge in the cryptocurrency market

Possession of a valid driver’s license and vehicle access

WHAT YOU’LL LOVE ABOUT US

Competitive Salary

Hybrid Work Environment

Professional Development Opportunities

Team Culture & Events

Impactful Work

Localcoin is dedicated to constructing a diverse team. Inclusivity enhances our work quality. Accommodation requests in the recruitment process should be directed to the talent team or careers@localcoinatm.com.

Office Manager & Administrative Assistant

Canada
Canada
Full time
Office
Role Overview

Are you a highly motivated and detail-oriented professional who excels at problem-solving in a fast-paced setting? If you possess strong organizational skills, can foresee needs before they arise, and thrive in a multitasking environment, we invite you to play a crucial support role in our office operations at a leading digital currency organization.

About Us

Founded in 2017 with a base in Toronto, we are dedicated to making the buying and selling of digital currencies more accessible and user-friendly on a global scale. We aim to introduce digital currency into mainstream financial markets through strategic partnerships with top corporate entities and retail locations. Our presence spans Canada and the APAC region, including Australia, Hong Kong, and New Zealand, making us the top Bitcoin ATM provider in Canada.

At our core, we believe in providing everyone with the opportunity to engage with cryptocurrency and understand the underlying blockchain technology. Join our rapidly expanding team and collaborate with a talented group of individuals who are committed to fostering your personal and professional growth.

Our team thrives on innovation, ownership, agility, and results. Embrace the chance to contribute significantly and drive positive change in a dynamic work environment.

Responsibilities

As an integral member of our team, you will assume the role of overseeing office operations and ensuring seamless functionality. You will manage administrative tasks, optimize processes, supervise travel arrangements, and help cultivate a lively and organized workplace environment. Expect the autonomy to enhance efficiencies, drive improvements in office management, and facilitate team coordination effectively.

You will report directly to the Manager of People & Culture while engaging closely with company leaders to support various initiatives.

Key Duties

Manage all facets of office operations independently and efficiently.

Preemptively address needs to maintain supply levels, streamline systems, and support team requirements.

Organize and execute impactful company events ranging from leadership gatherings to broader team social events.

Identify bottlenecks and implement streamlined processes for faster and smarter operations.

Oversee vendor relations, including coordination with property managers, cleaners, and essential service providers.

Act as the primary contact point for internal and external stakeholders to ensure smooth communication channels.

Coordinate business travel arrangements for employees and corporate events.

Assist the People Team with onboarding, training coordination, and enhancing employee experience.

Contribute to various ad-hoc projects, demonstrating proactive initiative and ownership.

Qualifications

Possess at least 3 years of experience in administrative or office management roles.

Strong organizational aptitude, detail-oriented, and skilled at managing multiple priorities.

A proactive problem-solver with excellent communication abilities for professional interactions.

Proficiency in tools such as Slack, Google Suite (Docs, Sheets, Calendar), and Excel.

Ability to work independently while collaboratively engaging with diverse teams.

Uphold discretion and professionalism when managing confidential company information.

Perks

Competitive Salary and Benefits package.

Hybrid Work Environment fostering flexibility and teamwork.

Professional Development prospects to support continual learning and advancement.

Team Culture including regular social events, meetings, and collaborative work settings.

Impactful Contributions to a growing company where your efforts make a tangible difference.

If you possess excellent organizational skills, proactive attitude, and readiness to take ownership, we welcome your application to join our dynamic team. Apply now for this exciting opportunity.

Note: The company values inclusivity and diversity, believing that a varied team enhances the quality of our work.

If accommodation is required at any phase of the recruitment process, please inform the talent team or send an email to the specified contact.

Product Manager

Canada
Canada
Full time
Office
ABOUT US

Localcoin is a company based in Toronto, established in 2017, dedicated to simplifying the process of digital currency transactions worldwide. Operating in Canada and the APAC region, including Australia, Hong Kong, and New Zealand, Localcoin is currently the leading provider of Bitcoin ATMs in Canada. We aim to make cryptocurrency accessible to everyone and promote a deep understanding of blockchain technology. Join our growing team of talented individuals who value innovation, transparency, and teamwork.

THE ROLE

As a key member of the team, you will collaborate with various departments to shape and execute the product roadmap for our Bitcoin ATM network and related services, focusing on backend infrastructure, third-party integrations, new coin offerings, and customer-facing products. Utilizing data and analytics tools, you will track performance metrics to make informed product decisions.

RESPONSIBILITIES

Work with leadership, engineering, and operations to develop and implement the product strategy and roadmap.

Enhance backend infrastructure for ATMs, including transaction processing, wallet integrations, and compliance systems.

Manage integrations with third-party financial and blockchain services, such as KYC/AML providers, liquidity providers, and transaction monitoring tools.

Support the launch of new coin offerings, ensuring technical feasibility, regulatory compliance, and user demand alignment.

Utilize BI tools and SQL queries to analyze data and drive data-informed decisions.

Enhance customer-facing products and services, including transaction experiences and interfaces.

Collaborate with engineering to deliver product improvements that optimize performance.

Ensure compliance requirements are seamlessly integrated into the product without sacrificing user experience.

Own key product metrics related to uptime, transaction success rates, adoption, and compliance efficiency.

Communicate product plans, updates, and outcomes to internal and external stakeholders.

REQUIREMENTS

Minimum of 3 years of product management experience in fintech, payments, crypto, or regulated financial services.

Strong knowledge of Bitcoin, blockchain technology, and cryptocurrency transaction flows.

Experience with compliance and regulatory requirements in financial services.

Proficiency in SQL and BI tools for data analysis.

Experience with backend infrastructure, APIs, and third-party integrations.

Ability to collaborate on strategy while driving execution with engineering teams.

Excellent communication skills and the ability to articulate product decisions clearly.

Comfortable working in a fast-paced, small-team environment.

Bonus: Experience with hardware-based fintech products, such as ATMs and POS devices.

WHAT YOU'LL LOVE ABOUT US

Competitive Salary

Health & Wellness Benefits

Hybrid & Flexible Office Environment

Professional Development

Standups, Demos, and Monthly Socials to maintain team alignment

And more!

Localcoin is dedicated to fostering an inclusive and diverse team. Come as you are and join us in our mission. If you need accommodation during the recruitment process, please contact the talent team.