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Localcoin

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Locations
United States
Description
LocalCoin is THE true democracy decentralized ecosystem where everyone is free to do what they want and say what they want. LocalCoin is not a company or a person, it is a community of people who shares the same libertarian values and freedoms.
Preferred payment options
USDT

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Operations Coordinator

Australia Plains, Australia
Australia Plains, Australia
Full time
Office
ABOUT US

Founded in 2017, Localcoin is based in Toronto and operates terminals across both Canada and Australia. The company's core mission is to simplify the process of purchasing and selling digital currencies, making them accessible to a broader audience. Localcoin aims to mainstream digital currency in the financial market through partnerships with major corporate and franchised retail spaces. With a network of over 1000 terminals, Localcoin is the largest Bitcoin ATM provider in Canada and the second-largest in Australia.

The company believes in democratizing cryptocurrency ownership and promoting a deep understanding of blockchain technology. As part of the growing team at Localcoin, you will have the opportunity to collaborate with talented individuals who will support your professional development and success.

If you thrive in an innovative and transparent startup environment, we welcome you to explore the exciting potential this position offers.

ABOUT THE ROLE

As an essential member of the Operations team, you will collaborate with the Operations Manager to oversee the operations of our Bitcoin ATM locations. Your responsibilities will include managing support tickets, troubleshooting operational issues, updating databases, and monitoring the performance of external service providers.

If you are enthusiastic about contributing to a cutting-edge company and excel in a fast-paced setting, this role could be an ideal fit for you.

RESPONSIBILITIES

Prioritize and manage incoming support tickets from customers, retailers, and Cash In Transit (CIT) partners

Investigate and resolve operational issues on ATMs, reporting findings to internal stakeholders

Coordinate with service partners to address escalated tickets, organize site visits, and ensure machine functionality

Maintain accurate information on ATM status within internal systems

Review invoices and resolve discrepancies as needed

Monitor service partner performance and address any issues or gaps

Assist with special projects and create operational guides/documentation

Collaborate on system and process improvements, including testing and audits

Perform other tasks as assigned

QUALIFICATIONS

Strong organizational and time management skills

Effective problem-solving abilities

Excellent communication skills

Ability to manage multiple high-priority tasks in a fast-paced environment

Meticulous attention to detail

WHAT WE OFFER

Competitive salary

Health and wellness benefits

Hybrid and flexible work environment

Professional development opportunities

Regular standups, demos, and social events for team alignment

Localcoin is dedicated to fostering a diverse and inclusive team as we believe it enhances our work. Regardless of background or skillset, if you are passionate and skilled, please consider applying. If you require any accommodations during the recruitment process, kindly notify the talent team or email the provided address.

Marketing Specialist

Canada
Canada
Full time
Office
ABOUT US

Localcoin, a company established in 2017 and headquartered in Toronto, is dedicated to simplifying the process of trading digital currencies in Canada. We aim to introduce digital currencies into the mainstream financial market through collaborations with prominent corporates and franchise retail establishments. Currently the largest Bitcoin ATM provider in Canada with terminals in both Canada and Australia, Localcoin believes in democratizing cryptocurrency ownership and advocating for a thorough understanding of blockchain technology. By joining our rapidly expanding team, you will be working alongside a skilled and vibrant group of colleagues who will support your growth and development throughout your career journey. If you are a proactive individual seeking to enhance your skills within a startup environment that values innovation, transparency, and team collaboration, we eagerly await hearing from you!

THE ROLE

As a Marketing Specialist at Localcoin, you'll spearhead Search Engine Marketing (SEM) and digital marketing projects, analyze campaign data, and collaborate with teams to introduce new products. Your responsibilities will include overseeing online marketing strategies across various industries and regions, such as Google Ads, to ensure maximum utilization of digital advertising channels. This role demands a combination of technical expertise, analytical skills, creativity, and a data-centric approach. Prior experience in digital marketing or agency setups would be advantageous. The position offers a competitive salary, health benefits, a hybrid work environment, professional growth opportunities, and a cooperative team atmosphere. This role will be stationed at our office in Etobicoke, ON, and will follow a hybrid work schedule.

WHAT YOU’LL BE DOING

Collaborate with senior marketing management to plan and execute marketing campaigns aimed at yielding significant outcomes.

Lead SEO strategies and campaigns encompassing technical, local, and content aspects.

Manage and implement online marketing strategies comprising display ads, competitive analysis, retention marketing, and Google Ads.

Design tests, gather and assess data and results, identify trends and insights.

Work closely with internal teams to expand retention marketing endeavors.

Execute and refine day-to-day operations of digital advertising platforms and complete campaign creation cycle.

Unceasingly monitor, analyze, and report campaign performance and milestones using Google Analytics and SEMrush.

Liaise with our product team to comprehend and leverage generative AI results for enhancing the organic search performance of our digital assets.

WHAT WE’RE LOOKING FOR

3-4 years of demonstrable experience in SEM strategy and execution, keyword research and optimization, marketing automation, analytics, and Local SEO.

Proficient understanding of performance marketing, conversion, and online customer acquisition.

Proficiency in Search Console, Tag Manager, Google Ads, SEMrush, as well as native analytics on social media platforms like Facebook, Twitter, and LinkedIn.

Competence in HTML, Javascript, and regex is highly advantageous.

Possess a data-oriented, analytical mindset, and robust mathematical skills.

Seasoned project management capabilities, a proactive approach, and attention to detail.

A creative thinker capable of introducing fresh ideas and approaches to processes.

Prior experience in digital agency or digital marketing roles is an added advantage.

WHAT YOU’LL LOVE ABOUT US

Health & Wellness Benefits.

Hybrid & Flexible Office Environment.

Competitive Salary.

Professional Development Opportunities.

Team Standups, Demos, and Monthly Socials to foster alignment and connectivity.

And much more!

Localcoin is dedicated to fostering a team that embodies diversity in backgrounds, viewpoints, and skills. We believe that inclusivity and diversity significantly enhance our work quality. We welcome individuals who are skilled and passionate about their work, irrespective of their background.

If you require any accommodation during the recruitment process, please inform your talent team or contact us via email at careers@localcoinatm.com.

Don't See What You're Looking For?

Canada
Canada
Full time
Office
We seek highly skilled individuals with a strong enthusiasm for revolutionizing the cryptocurrency industry. If you possess these qualities, please reach out!