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Profile
Decentraland
Website
decentraland.orgNumber of employees
Not specified
Locations
United States
Decentraland
Players/Creators Support Specialist
Full time
Remote
About Decentraland:
Decentraland is an immersive virtual world driven by community interaction, offering a platform for exploration and creativity. Utilizing the Unity engine, Decentraland features a dynamic environment brimming with user-generated content, ranging from games to artwork. It extends beyond gaming to host diverse events like music concerts, conferences, and dance parties, embodying a limitless digital realm made possible through blockchain technology.
Key Responsibilities
Address queries and concerns from Decentraland's player and creator community through various communication channels such as chat, email, and social media.
Moderate content across social media platforms.
Collaborate with development teams to resolve issues effectively and efficiently.
Propose enhancements to the support team's knowledge base and operational processes.
Provide feedback to support team management based on player and creator sentiments.
Deliver exceptional service aligned with established Key Performance Indicators (KPIs) and support protocols.
Actively engage with players to boost user retention levels.
Gain a comprehensive understanding of Decentraland's platform, tools, and resources.
Requirements
Must have a minimum of 2 years of support experience.
Proficient in the Web 3/Blockchain sector.
Strong English communication skills, verbal and written.
Proficiency in computer troubleshooting and technical knowledge.
Outstanding interpersonal skills.
Open to working rotating shifts, encompassing Monday to Sunday on a 24/7 basis.
What we offer
25 days of Paid Time Off (PTO).
Reimbursement for internet expenses.
Quarterly bonuses.
Allocation for laptop/PC acquisition.
About Decentraland Foundation
The Decentraland Foundation acts as a custodian of the Decentraland platform, committed to its sustainable growth and security. It spearheads core development initiatives, facilitates platform maintenance, and promotes ecosystem vitality. Responsibilities include brand management, event organization, community safeguarding, smart contract security oversight, codebase contributions, and endorsement of significant updates in collaboration with the Decentralized Autonomous Organization (DAO). Operating as a neutral entity within the ecosystem, the Foundation fosters innovation and empowers creators, developers, and community members within Decentraland.
Decentraland
QA Engineer
Full time
Remote
About Decentraland:
Decentraland is a virtual world driven by the community, offering opportunities to connect, explore, and create. Utilizing the Unity engine, Decentraland provides a continuous, diverse environment enriched with user-generated content. Users can engage with various creations daily, ranging from games and puzzles to artworks, crafted by the active and vibrant community of Decentraland creators.
Decentraland offers more than just gaming experiences; it enables users to participate in live music events, conferences, exhibitions, dance parties, and more, showcasing the endless possibilities within this virtual world. Initially serving as a demonstration of digital real estate ownership on the blockchain, Decentraland has expanded into a dynamic environment that encourages unlimited creativity.
Join us in redefining the boundaries of virtual worlds.
The Challenge
A dedicated Quality Assurance (QA) Engineer is sought to join the QA Team at the Decentraland Foundation. In this role, you will collaborate closely with QA Management, Developers, and the Product Team to ensure the platform, creation tools, and web offerings perform flawlessly, are bug-free, and deliver an exceptional user experience. If you have a passion for social platforms, the metaverse, gaming, Web3, crypto, blockchain, and emerging technologies, this is the perfect environment for your skills. You will have the opportunity to work with teams across the globe in a collaborative setting.
If you possess a keen eye for detail and a proactive approach, we are eager to hear from you!
Responsibilities
Collaborate with developers and the QA Manager to guarantee quality standards across all platform aspects.
Conduct thorough cross-browser and cross-device testing tasks on the Decentraland platform.
Create and execute test cases, highlighting areas for improvement.
Document and report bugs in coordination with the product teams.
Provide QA insights during planning and development in product team meetings.
Liaise with the Support team to address live platform issues promptly.
Act as a QA knowledge source and advocate for QA best practices within the team.
Required Skills
Minimum of 3 years of QA experience, with a preference for gaming and/or blockchain backgrounds.
Proficient in test plan and test case development and execution.
Knowledge of GitHub for version control and collaboration purposes.
Experience in testing Unity-based applications.
Thorough understanding of Windows and macOS operating environments.
Familiarity with automation tools and API testing.
Strong organizational skills, exceptional attention to detail, and effective time management.
Excellent communication skills with a proactive team-centric mindset.
Essential experience in Web3, blockchain, or game/product development.
Proficiency in written and verbal English.
Comfort operating PowerShell and Mac Terminal.
Nice to Have
Proficiency in TypeScript and C#.
Familiarity with the Decentraland platform or active involvement in its community.
Understanding of the Shape Up development methodology.
What we Offer
Fully remote and flexible working arrangements.
Supportive and dynamic team culture.
A chance to contribute to a cutting-edge industry and actively influence company growth.
29 days of paid time off annually.
Long-term incentive involving MANA tokens vested over a 4-year period.
Extra tokens linked to annual performance evaluations.
Stipend policy covering remote work and wellness-related expenses.
Provision of new remote work equipment, including laptop, screen, and chair.
Parental leave benefits.
Language lessons available for personal development.
About Decentraland Foundation
The Decentraland Foundation serves as the custodian of the Decentraland platform, dedicated to ensuring its sustained growth, security, and viability. It plays a pivotal role in core development, platform infrastructure maintenance, and ecosystem vitality. Responsibilities include managing the Decentraland brand and events, safeguarding the community from misinformation and scams, maintaining smart contract integrity, contributing to the platform's codebase, and proposing essential updates in alignment with the DAO (decentralized autonomous organization). As a neutral entity amplifying ecosystem progress, the Foundation strives to foster innovation and empower creators, developers, and communities within Decentraland.
Decentraland is a virtual world driven by the community, offering opportunities to connect, explore, and create. Utilizing the Unity engine, Decentraland provides a continuous, diverse environment enriched with user-generated content. Users can engage with various creations daily, ranging from games and puzzles to artworks, crafted by the active and vibrant community of Decentraland creators.
Decentraland offers more than just gaming experiences; it enables users to participate in live music events, conferences, exhibitions, dance parties, and more, showcasing the endless possibilities within this virtual world. Initially serving as a demonstration of digital real estate ownership on the blockchain, Decentraland has expanded into a dynamic environment that encourages unlimited creativity.
Join us in redefining the boundaries of virtual worlds.
The Challenge
A dedicated Quality Assurance (QA) Engineer is sought to join the QA Team at the Decentraland Foundation. In this role, you will collaborate closely with QA Management, Developers, and the Product Team to ensure the platform, creation tools, and web offerings perform flawlessly, are bug-free, and deliver an exceptional user experience. If you have a passion for social platforms, the metaverse, gaming, Web3, crypto, blockchain, and emerging technologies, this is the perfect environment for your skills. You will have the opportunity to work with teams across the globe in a collaborative setting.
If you possess a keen eye for detail and a proactive approach, we are eager to hear from you!
Responsibilities
Collaborate with developers and the QA Manager to guarantee quality standards across all platform aspects.
Conduct thorough cross-browser and cross-device testing tasks on the Decentraland platform.
Create and execute test cases, highlighting areas for improvement.
Document and report bugs in coordination with the product teams.
Provide QA insights during planning and development in product team meetings.
Liaise with the Support team to address live platform issues promptly.
Act as a QA knowledge source and advocate for QA best practices within the team.
Required Skills
Minimum of 3 years of QA experience, with a preference for gaming and/or blockchain backgrounds.
Proficient in test plan and test case development and execution.
Knowledge of GitHub for version control and collaboration purposes.
Experience in testing Unity-based applications.
Thorough understanding of Windows and macOS operating environments.
Familiarity with automation tools and API testing.
Strong organizational skills, exceptional attention to detail, and effective time management.
Excellent communication skills with a proactive team-centric mindset.
Essential experience in Web3, blockchain, or game/product development.
Proficiency in written and verbal English.
Comfort operating PowerShell and Mac Terminal.
Nice to Have
Proficiency in TypeScript and C#.
Familiarity with the Decentraland platform or active involvement in its community.
Understanding of the Shape Up development methodology.
What we Offer
Fully remote and flexible working arrangements.
Supportive and dynamic team culture.
A chance to contribute to a cutting-edge industry and actively influence company growth.
29 days of paid time off annually.
Long-term incentive involving MANA tokens vested over a 4-year period.
Extra tokens linked to annual performance evaluations.
Stipend policy covering remote work and wellness-related expenses.
Provision of new remote work equipment, including laptop, screen, and chair.
Parental leave benefits.
Language lessons available for personal development.
About Decentraland Foundation
The Decentraland Foundation serves as the custodian of the Decentraland platform, dedicated to ensuring its sustained growth, security, and viability. It plays a pivotal role in core development, platform infrastructure maintenance, and ecosystem vitality. Responsibilities include managing the Decentraland brand and events, safeguarding the community from misinformation and scams, maintaining smart contract integrity, contributing to the platform's codebase, and proposing essential updates in alignment with the DAO (decentralized autonomous organization). As a neutral entity amplifying ecosystem progress, the Foundation strives to foster innovation and empower creators, developers, and communities within Decentraland.
Decentraland
Full Stack Developer
Full time
Remote
The Challenge
As contributors to Decentraland, we are actively seeking an experienced full-stack engineer with strong backend capabilities to join our remote-friendly team working on tools for building the metaverse. The role involves developing web applications and services, as well as the necessary infrastructure. The ideal candidate should have a proactive personality, strong ownership, and initiative.
The ideal candidate is expected to be comfortable and enthusiastic about:
Developing new features, iterating rapidly, and finding innovative solutions to complex problems.
Working with existing code and products to enhance efficiency, scalability, performance, security, and maintainability.
Collaborating with other teams and stakeholders to realize short, medium, and long-term platform goals.
Identifying and solving problems and bottlenecks with innovative solutions.
Tech Stack Overview
TypeScript for both server and browser.
Node.js for servers.
React, Redux.
Open API.
AWS for infrastructure hosting.
GitHub Actions & Workflows, GitLab for continuous deployment.
Pulumi for infrastructure provisioning.
Metabase, Prometheus, Grafana, CloudWatch for observability.
CloudFlare for CDN, hosting, security, and analytics.
PostgreSQL, REDIS.
Requirements
Experience in building REST and WebSocket APIs in scalable backend services.
Proficiency in React and strong knowledge of TypeScript/JavaScript.
Knowledge of Service-to-Service communication and security protection measures.
Capable of refactoring and scaling existing products.
Experience in building, publishing, and maintaining software in production environments.
Familiarity with performance, security, and databases.
Nice-to-Haves
Familiarity with blockchain-based technologies.
Experience with decentralized technology.
Contribution to Open Source projects.
Management of infrastructure provisioning.
Experience in a distributed team spanning various time zones.
Real-time communications experience.
What We Offer
Fully remote and flexible working environment.
Collaborative and fast-paced team culture.
Opportunity to work in a cutting-edge industry and influence company growth.
29 annual PTO days.
Long-term incentive of MANA tokens, vested over 4 years.
Additional tokens tied to annual performance.
Stipend for remote work and wellness-related expenses.
Brand new remote work equipment, including laptop, screen, and chair.
Parental leave.
Language lessons.
About Decentraland Foundation
The Decentraland Foundation serves as a steward of the Decentraland platform, dedicated to its long-term growth, security, and sustainability. Responsibilities include core development, platform infrastructure, and ecosystem health, among others. The Foundation fosters innovation and supports creators, developers, and communities within Decentraland.
As contributors to Decentraland, we are actively seeking an experienced full-stack engineer with strong backend capabilities to join our remote-friendly team working on tools for building the metaverse. The role involves developing web applications and services, as well as the necessary infrastructure. The ideal candidate should have a proactive personality, strong ownership, and initiative.
The ideal candidate is expected to be comfortable and enthusiastic about:
Developing new features, iterating rapidly, and finding innovative solutions to complex problems.
Working with existing code and products to enhance efficiency, scalability, performance, security, and maintainability.
Collaborating with other teams and stakeholders to realize short, medium, and long-term platform goals.
Identifying and solving problems and bottlenecks with innovative solutions.
Tech Stack Overview
TypeScript for both server and browser.
Node.js for servers.
React, Redux.
Open API.
AWS for infrastructure hosting.
GitHub Actions & Workflows, GitLab for continuous deployment.
Pulumi for infrastructure provisioning.
Metabase, Prometheus, Grafana, CloudWatch for observability.
CloudFlare for CDN, hosting, security, and analytics.
PostgreSQL, REDIS.
Requirements
Experience in building REST and WebSocket APIs in scalable backend services.
Proficiency in React and strong knowledge of TypeScript/JavaScript.
Knowledge of Service-to-Service communication and security protection measures.
Capable of refactoring and scaling existing products.
Experience in building, publishing, and maintaining software in production environments.
Familiarity with performance, security, and databases.
Nice-to-Haves
Familiarity with blockchain-based technologies.
Experience with decentralized technology.
Contribution to Open Source projects.
Management of infrastructure provisioning.
Experience in a distributed team spanning various time zones.
Real-time communications experience.
What We Offer
Fully remote and flexible working environment.
Collaborative and fast-paced team culture.
Opportunity to work in a cutting-edge industry and influence company growth.
29 annual PTO days.
Long-term incentive of MANA tokens, vested over 4 years.
Additional tokens tied to annual performance.
Stipend for remote work and wellness-related expenses.
Brand new remote work equipment, including laptop, screen, and chair.
Parental leave.
Language lessons.
About Decentraland Foundation
The Decentraland Foundation serves as a steward of the Decentraland platform, dedicated to its long-term growth, security, and sustainability. Responsibilities include core development, platform infrastructure, and ecosystem health, among others. The Foundation fosters innovation and supports creators, developers, and communities within Decentraland.