Taylor

Watson

Managed 250+ leads annually, fostering partnerships with major clients like Amazon, Best Buy, and Interim HealthCare. - Generated 737 calls and set up 104 meetings YTD, contributing to a \$2.7M pipeline and \$913K in closed deals. - Retained accounts worth over \$2M annually, achieving a 90%+ satisfaction rate by delivering personalized solutions. - Partnered with internal teams to ensure seamless handoffs, enhancing operational efficiency. - Optimized outreach strategies to accelerate sales cycles and improve lead-to-meeting conversion times.

Designed and deployed ServiceNow workflows, reducing nonprofit operational inefficiencies by 30%. - Automated key processes, improving team productivity and reducing system response times by 20%. - Managed vendor relationships and integrated APIs to ensure secure, scalable, and reliable system performance. - Developed and deployed SaaS-based applications, enhancing client workflows through custom integrations.

• Designed blockchain projects with a focus on Ethereum smart contracts, decentralized identity, and blockchain-based applications. • Built tools like Taylor’s Smart Contract Studio and Ethereum Block Explorer for contract testing and real-time transaction tracking (GitHub). • Improved blockchain query performance by 30% and streamlined deployments with Dockerized applications. • Maintained robust Git workflows across multiple repositories, collaborating effectively on distributed projects.