-Microsoft Office 365 administration - adding/modifying users, groups, and shared mailbox, MFA set up for users
-Active Directory management of users and computers
-Providing support by identifying, analyzing, and solving problems with end-user desktop issues and systems/applications
-Support hybrid setup of on-prem and Azure AD users
-Use the ticketing system ConnectWise Manage
-Network support such as troubleshooting connectivity issues and routing.