AI and Automation Engineer
We are a dynamic team dedicated to creating, enhancing, and maintaining sophisticated software for various venture projects closely aligned with our core business. These projects are agile, executed quickly with lean teams. As a valuable team member, you will actively contribute to designing scalable applications, spanning from frontend interfaces to backend infrastructure.
We are currently looking for a driven and competent AI and Automation Engineer to join our AI Innovation team. The successful candidate will play a crucial role in developing and implementing cutting-edge AI-driven automation solutions. Specifically, the focus will be on optimizing client onboarding procedures, improving operational efficiency, and streamlining financial processes. This position demands a combination of software engineering expertise, a deep understanding of Generative AI, and hands-on experience in deploying advanced automation frameworks.
Key Responsibilities
Customer Support Automation & Chatbots:
Develop and maintain AI-powered customer chatbots and automation tools to enhance response times and customer support resolution rates.
Integrate AI models with existing support systems.
Generative AI & RAG Implementation:
Create and enhance applications leveraging Generative AI (GenAI) technology, with a special emphasis on building robust Retrieval-Augmented Generation (RAG) pipelines for accurate and context-aware responses.
Experiment with and integrate various Large Language Models (LLMs) and foundational models.
KYC & Financial Automation:
Roll out secure and compliant automation solutions for Know Your Customer (KYC) processes, encompassing data validation, document processing, and risk identification.
Design automation workflows for payment processing and reconciliation to ensure precise, secure, and trustworthy financial transactions.
Software Development:
Write well-documented, efficient code using Python for machine learning models, automation scripts, and system integrations.
Collaborate with multidisciplinary teams (Product, Data Science, Operations) to outline requirements and implement effective solutions.
Agentic AI & Workflow Management (A Plus):
Utilize or rapidly learn AI encounter software and platforms like Dify, n8n, LangChain, or other Agentic AI frameworks to construct complex, multi-step automation workflows.
Required Qualifications
- Experience: Minimum of 3-5 years in software development, AI engineering, or automation-oriented roles.
- Programming: Proficient in Python and relevant libraries (e.g., NumPy, pandas, scikit-learn, TensorFlow/PyTorch).
- AI/ML: Demonstrated expertise in NLP/NLU and deploying machine learning models, particularly chatbots and customer service applications.
- GenAI/RAG: Hands-on experience in implementing Generative AI solutions and constructing RAG architectures.
- Domain Knowledge:
- Direct involvement in customer support automation and AI chatbot development.
- Familiarity with fintech processes, especially KYC protocols and payment operations.
Preferred Qualifications
- Experience with AI workflow tools such as Dify, n8n, or similar frameworks for creating Agentic AI systems.
- Familiarity with cloud platforms (AWS, Azure, GCP) for scaling AI/ML services.
- Proficiency in containerization (Docker, Kubernetes).
Life @ Crypto.com
- Encouraged to think creatively, explore new opportunities, and collaborate with a talented and supportive team.
- Proactive work environment fostering innovation and empowering employees to devise thoughtful solutions.
- Promotion of personal and professional growth through skill development opportunities.
- Supportive, inclusive work culture where colleagues aid and uplift one another.
- United team effort to achieve the common goal of mainstream cryptocurrency adoption.
- Flexible work hours and remote work options available.
- Internal mobility program offering diverse career advancement prospects.
- Work perks include a Crypto.com Visa card upon onboarding.
Benefits
- Competitive salary
- Generous annual leave entitlement, including birthday and work anniversary leave
- Flexibility in work hours and hybrid/remote work arrangements
- Opportunities for career mobility and growth
- Work perks like the Crypto.com Visa card
About Crypto.com
Founded in 2016, Crypto.com is rapidly becoming the world's leading global cryptocurrency platform, serving millions of customers. Focused on promoting "Cryptocurrency in Every Wallet™," Crypto.com prioritizes security, privacy, and compliance in accelerating cryptocurrency adoption through innovation.
Become a part of our diverse and inclusive team that values different perspectives and backgrounds to create a strong, unified community. Personal data provided by applicants is used solely for recruitment purposes.
Only shortlisted candidates will be contacted for further proceedings. Please note that artificial intelligence tools may be used to analyze applications for better efficiency.
Are you ready to embark on a rewarding journey with us?
Crypto Outreach Hunter – High Commission (Remote)
Software Developer
Ethical hackering, Web security, bug Bounting+report
Responsibilities:
- Conducting ethical hacking activities to identify and exploit vulnerabilities in web applications and networks.
- Participating in bug bounty programs to discover and report security issues.
- Writing detailed reports documenting findings, recommended solutions, and mitigation strategies.
- Collaborating with developers and security experts to address identified vulnerabilities.
Required Skills:
- In-depth knowledge of IT and Networking principles.
- Proficiency in ethical hacking techniques and tools.
- Understanding of web security best practices.
- Strong communication and report writing skills.
- Ability to work independently and as part of a team.
If you have a strong background in IT and Networking, a keen interest in ethical hacking, and a desire to contribute to web security, we encourage you to apply for this exciting opportunity.
Junior Crypto Analyst & Trader (Remote, Training Included)
We bring together enterprising people who want to master modern approaches to trading, analysis and decision-making in a dynamic market environment.
We are currently looking for a Junior Crypto Analyst & Trader, a novice specialist who is ready to complete training, perform real trading operations and develop under the guidance of experienced mentors.
Your Responsibilities:
Execution and support of trading operations on digital markets.
Tracking asset dynamics and market trends.
Maintaining internal records on transactions and statistics.
Analyzing market data, news, and charts for decision-making.
Work with analytical tools and participate in discussions with a team of traders.
The gradual formation and improvement of your own trading strategy.
What We Offer:
Working for a young and growing international company.
Remote format — you can work from anywhere in the world.
Flexible schedule — up to 20 hours per week, it is convenient to combine with study or main activity.
Learning from scratch — all processes and trading tools are mastered with a mentor.
The opportunity for professional growth and transition to more advanced levels.
Ideal Candidate:
He is interested in digital assets and trading processes.
He is attentive to details and is able to analyze data.
He learns quickly and is ready to act in a dynamic environment.
Knows how to work independently and in a team.
Trading experience is not required — the desire to develop is important.
