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Сrypto.com

Number of employees
Not specified
Average Review
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Finished Gigs
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Locations
United States
Description
Not specified
Preferred payment options
Ethereum
USDT

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Systematic Trader

London, UK
London, UK
Full time
Hybrid
The Trading team is seeking an experienced Systematic Trader to develop and manage quantitative trading strategies in fast-paced electronic markets encompassing prediction markets, equities, and crypto markets (both spot and derivatives).

Responsibilities:

Operate and oversee systematic trading strategies across various market types and products.

Monitor live trading performance metrics such as P&L, positions, risk exposure, and execution efficiency.

Conduct research, backtesting, deployment, and enhancement of systematic trading strategies.

Discover new trading opportunities within different markets and product offerings.

Analyze strategy and execution performance metrics, including slippage, transaction costs, latency, and fills.

Optimize strategy parameters, position sizing, execution methods, and risk management protocols.

Collaborate closely with quantitative developers and researchers to implement new strategies and enhance trading systems.

Contribute to local trading coverage and participate in rotating weekend coverage schedules.

Requirements:

Over 4 years of experience in systematic trading, quantitative trading, proprietary trading, or market-making roles.

Demonstrated expertise in developing, operating, or improving profitable trading strategies.

Solid understanding of market microstructure, execution dynamics, and risk management principles.

Proficient in Python programming and quantitative data analysis.

Experience working with extensive market data and trading datasets, with preference for SQL proficiency.

Strong analytical capabilities and problem-solving skills, adept at navigating fast-paced market environments.

Master's or PhD degree in a quantitative discipline or equivalent relevant experience.

Preferred Qualifications:

Previous experience in trading prediction markets, equities, or crypto markets.

Familiarity with market making, statistical arbitrage, relative value, arbitrage, or other systematic trading strategies.

Experience with exchange APIs, order-book/tick-level data, automated execution, or real-time trading systems.

Knowledge of C++ is considered a bonus.

Kindly note that AI tools may be used for application analysis, but final hiring decisions are based on human judgments considering all relevant information. For detailed information on personal data processing, please reach out to us.

Trading Support Analyst

Hong Kong
Hong Kong
Full time
Hybrid
Trading team: The team focuses on creating and managing quantitative trading strategies, covering prediction markets, equity markets, and crypto markets. We are in search of a skilled individual for the role of Trading Operations & Support Analyst. This position involves providing critical support for live systematic trading activities, ensuring the smooth functioning of daily operations, and enhancing the dependability and efficiency of our trading systems and procedures.

Responsibilities:

Monitor various aspects of live trading systems such as strategies, orders, positions, P&L, and risk.

Serve as the initial point of contact for trading, execution, exchange connectivity, and production challenges.

Investigate and effectively resolve order-related, position-based, P&L discrepancies, and trading-system exceptions.

Collaborate closely with traders, quantitative developers, exchanges, brokers, and other relevant parties to address live trading issues.

Assist in strategy deployments, system updates, testing, and changes in production environments.

Keep track of exchange and market events, outages, connectivity problems, and other operational risks.

Utilize trading and operational metrics for analysis, aiming to detect issues and enhance processes.

Develop tools and automation solutions to enhance monitoring, reconciliation, reporting, and trading operations.

Establish and enforce operational procedures and controls for production trading.

Contribute to providing local trading coverage, including participation in rotating weekend coverage.

Requirements:

Possess 3+ years of experience in electronic trading, trade support, trading operations, production support, or a similar field.

Comprehensive understanding of electronic trading, order lifecycle, positions, P&L, and risk management.

Ability to effectively troubleshoot issues in a fast-paced production environment.

Proficiency in Python or similar scripting languages; familiarity with SQL is desirable.

Experience handling extensive trading or market datasets.

Strong analytical, communication, and problem-solving capabilities.

Hold a Bachelor's degree in Computer Science, Engineering, Mathematics, Finance, or another quantitative discipline, or possess equivalent relevant experience.

Preferred:

Prior experience supporting systematic, algorithmic, or market-making trading.

Familiarity with prediction markets, equities, crypto, futures, options, or other derivatives.

Exposure to exchange APIs, FIX, order-book data, or real-time trading systems.

Our recruitment team may utilize artificial intelligence tools to evaluate applications more efficiently. This software aids in assessing qualifications but does not supersede human judgment regarding hiring decisions. For additional information on data processing, please reach out to us directly.

Systematic Trader

Hong Kong
Hong Kong
Full time
Hybrid
The Trading team is seeking a skilled Systematic Trader to oversee the development and management of quantitative trading strategies in various markets, such as prediction markets, equity markets, and crypto markets. This role involves working with spot and derivatives to enhance systematic strategies in rapidly evolving electronic markets.

Responsibilities:

Execution and supervision of systematic trading strategies in prediction markets, equities, and cryptocurrency markets, covering spot, perpetuals, futures, options, and other derivatives.

Monitoring live trading activities, P&L, positions, risk exposure, and execution performance.

Researching, backtesting, deploying, and enhancing systematic trading strategies.

Discovering new trading opportunities across diverse markets, products, exchanges, and platforms.

Evaluating strategy performance, including fills, slippage, adverse selection, transaction expenses, and latency.

Optimizing strategy parameters, position sizing, execution, and risk management protocols.

Collaborating closely with quantitative developers and researchers to implement new strategies and refine trading systems.

Participating in local trading coverage and occasional weekend rotations.

Requirements:

Minimum of 4 years in systematic, quantitative, electronic, proprietary, or market-making trading roles.

Demonstrated proficiency in developing, operating, or enhancing profitable trading strategies.

Comprehensive understanding of market microstructure, execution dynamics, and risk mitigation.

Proficient in Python programming and quantitative data analysis.

Familiarity with working on extensive market and trading datasets; expertise in SQL is advantageous.

Strong analytical and problem-solving capabilities, with a proactive approach in swiftly changing markets.

Hold a Master's or PhD degree in a quantitative field or possess equivalent pertinent quantitative experience.

Preferred:

Previous trading experience in prediction markets, equities, or crypto markets.

Knowledge of market making, statistical arbitrage, relative value, arbitrage, or other systematic strategies.

Proficiency in using exchange APIs, order-book or tick-level data, automated execution, or real-time trading systems.

Experience with C++ is considered a beneficial skillset.

VP, Product Analytics

Hong Kong
Hong Kong
Full time
Hybrid
We are seeking a dynamic individual to lead the Product Analytics function as a leading architect in developing an AI-centric analytics ecosystem for our diverse range of products in the crypto, stocks, prediction markets, perpetuals, and stock futures sectors.

In this role, you will craft the analytics strategy, oversee the Product Analytics team, and ensure data drives key product and business decisions. This position requires a hands-on approach where you will operate at both executive and technical levels, actively engaging in reviewing PRs, guiding data modeling and pipeline design, and critiquing analytical outcomes.

You will be accountable for product and business reporting, experimentation, release assessment, management of the Amplitude data stack, and the infrastructure that enables scalable analytics operations.

Key Responsibilities:

Leadership in Product Analytics:

Develop the vision, strategy, operational framework, and quality benchmarks for Product Analytics.

Recruit, mentor, and empower a top-performing team.

Review analytical and data engineering PRs, offering direction on SQL, data models, metric definitions, and methodology.

Act as the representative of Product Analytics in executive and product-related decision-making.

Allocate team resources to address the most impactful opportunities within the company.

Creation of an AI-based Analytics Operating System:

Design the workflow for transitioning analytical insights from business queries to actionable decisions across intake, analysis, validation, reporting, and knowledge management.

Develop reusable AI tools to automate repetitive tasks, enforce analytical standards, and enhance the efficiency, quality, and consistency of outputs.

Implement appropriate governance, validation processes, and human oversight for critical decisions.

Evaluate the impact of the operating system on turnaround time, analytical quality, experimentation velocity, and team productivity.

Ownership of Product and Business Reporting:

Establish reliable KPIs, primary metrics, dashboards, and executive-level business reviews.

Ensure reporting accuracy, consistency, and relevance to decision-making rather than just performance monitoring.

Collaborate with various functions including Product, Engineering, Data, CRM, Growth, etc., to align definitions, priorities, and business implications.

Cultivate a Culture of Experimentation:

Integrate experimentation and evidence into the core of product development.

Set standards for hypotheses, success metrics, experiment design, causality interpretation, and go/no-go decisions.

Utilize AI and automation to streamline experiment processes, analysis, and insights while upholding analytical standards.

Drive product teams from intuition-driven choices to data-supported test-and-learn methodologies.

Management of Analytics Platforms and Data Quality:

Manage the Amplitude data stack, covering instrumentation strategy, event categorization, data quality, and integration with warehouse reporting.

Establish standards for product instrumentation to ensure new releases are reliably measurable.

Define and review analytics models and pipelines to ensure metrics remain traceable, reproducible, and reliable during product evolution.

Facilitation of High-Impact Analysis:

Lead in-depth diagnostic analysis on activation, conversion, retention, user behavior, market health, trading performance, and product well-being.

Create measurement frameworks and success benchmarks for major product launches.

Oversee post-release evaluations to inform iteration decisions.

Identify root causes, challenge weak hypotheses, and translate complex findings into actionable recommendations and product strategies.

Desired Outcomes:

Leadership based on consistent and trusted product and business metrics.

Sustained excellence from the Product Analytics team with clear priorities and high-quality deliverables.

Material improvements in analytical efficiency, quality, and capacity through AI-driven workflows.

Adoption of experimentation and evidence as cornerstones in product development.

Reliable and beneficial Amplitude instrumentation and taxonomy.

Clearly defined success metrics and robust post-release evaluations for major product launches.

Transformational product, operational, and business insights from high-impact analyses.

Required Qualifications:

Demonstrated leadership experience in Product Analytics within a dynamic organizational setting.

Strong expertise in technical judgment, advanced SQL proficiency, and experience with modern data platforms like Databricks.

Proven track record of leveraging AI to transform analytics operations.

Ability to design and implement AI-based workflows and tools to enhance analytics efficiency.

Prior ownership of a product analytics platform, with deep knowledge of Amplitude being highly desirable.

Excellent understanding of experimentation, causality inference, product measurement, and diagnostic analysis.

Proficiency in converting ambiguous business challenges into structured analysis and clear decision-making.

Strong capabilities in product evaluation, team leadership, and executive communication.

Preferred Background:

Experience in consumer fintech, trading, marketplaces, or transaction-heavy products.

Knowledge of exchange mechanisms, market liquidity, and multi-asset products.

Track record of spearheading company-wide adoption of new analytics technologies and practices.

Treasury Associate (Data & Automation)

Hong Kong
Hong Kong
Full time
Hybrid
The F&A team has several functions including Financials Control & Business Performance Management, Procurement, Digital Transformation, Tax, Treasury, and Operations. Working together, the team enhances global finance initiatives with a focus on being detail-oriented while handling multiple exciting project scopes.

Responsibilities

Conduct balance sheet reconciliation

Validate data from various reporting and risk perspectives

Monitor digital asset balances at specific intervals and track digital asset movement

Assist in preparing treasury reports on a daily, weekly, and monthly basis

Support workflow development and optimization

Collaborate with internal and external stakeholders for daily tasks

Assist with ad hoc assignments as needed

Requirements

Bachelor's degree in finance, accounting, or economics

Previous experience in Bank, FinTech, cryptocurrency, or blockchain considered a plus

Proficient in basic data analytics and programming

Strong attention to detail, accuracy in data, and adherence to procedures

Ability to thrive in a fast-paced, collaborative environment

Knowledge of tableau, VBA, and Excel formulas is advantageous

Life @ Crypto.com

Empowered to think big and explore new opportunities in a supportive team setting with talented and ambitious colleagues. Foster a transformational and innovative work environment that encourages employees to discover creative solutions. Promote growth through internal skill development that shapes personal and professional careers. Build a strong work culture by engaging with stakeholders to achieve collective goals. Offer work flexibility with flexible hours and hybrid or remote setups. Encourage career advancement through an internal mobility program. Provide work perks and benefits to enhance employee satisfaction and wellbeing.

Benefits

Competitive salary

Generous annual leave entitlement, including birthday and work anniversary

Flexible work options with flexi-work hours, hybrid, or remote setups

Internal mobility program for diverse career opportunities

Work perks such as a Crypto.com visa card upon joining

About Crypto.com

Founded in 2016, Crypto.com is a rapidly growing cryptocurrency platform serving millions of customers globally. The company is committed to promoting cryptocurrency adoption through innovation and empowering the next generation of creators and entrepreneurs. With a focus on security, privacy, and compliance, Crypto.com aims to create a fairer and more equitable digital ecosystem.

Crypto.com is dedicated to creating an inclusive environment where opportunities are available to all in a fair and transparent manner. The company values diversity and seeks candidates with varied backgrounds and skills to strengthen the team.

Candidates' personal data will be used solely for recruitment purposes. Please note that only shortlisted candidates will be contacted. In the recruitment process, artificial intelligence tools may be utilized to analyze applicant data for alignment with position requirements, supporting the recruitment team in their assessment process.

Senior/Principal Product Manager, User Onboarding & Growth (Crypto.com App)

Dubai, United Arab Emirates
Dubai, United Arab Emirates
Full time
Hybrid
Our Product Management team is responsible for driving product initiatives from concept to launch, making a global impact with product features. Collaborating with cross-functional teams including engineers, designers, analysts, and marketers is key to delivering exceptional products and features to our users.

Role Overview

We are seeking a Senior Product Manager to take charge of customer onboarding for the Crypto.com App and related product areas. Your primary focus will be optimizing the onboarding process, ensuring compliance with regulations, enhancing customer acquisition, and increasing the speed at which customers reach the platform's core products.

In this role, you will lead the onboarding journey while strategically balancing growth product and regulatory platform responsibilities. Your role will encompass managing various aspects such as KYC, account opening, activation, referral mechanisms, and facilitating trading processes. Additionally, within six months, you will manage onboarding-and-growth strategies and work on trading product enhancements.

Reporting to the Onboarding squad Lead, you will be responsible for running your roadmap autonomously, making decisions on prioritization, and determining strategies for implementation.

Core Responsibilities

Manage end-to-end customer onboarding processes, ensuring compliance with regulatory requirements and optimizing account opening, identity verification, KYC procedures, and platform functionalities.

Transform onboarding into a driver for growth by overseeing activation strategies, referral programs, user incentives, and enhancing the time-to-first-value metric.

Analyze and refine the onboarding funnel by identifying drop-off points, implementing interventions to improve completion rates and activation, and measuring effectiveness.

Expand onboarding capabilities to encompass multiple products and markets, ensuring a seamless user journey across different platforms and future product expansions.

Enhance trading functionalities by collaborating with the Trading team, connecting onboarding processes to initial trade experiences, and maintaining ongoing customer engagement.

Facilitate cross-functional collaboration with Engineering, Design, Compliance, Marketing, and Trading teams to align on priorities, dependencies, and decision-making pertaining to product launches.

Requirements

Proven experience managing consumer onboarding and growth strategies, demonstrating the ability to address and solve activation, referral, and time-to-value challenges successfully.

Previous involvement in implementing account opening or KYC processes within a regulated product environment, showcasing expertise in navigating compliance requirements without hindering user experience.

Experience in extending shared onboarding capabilities across various products or geographic markets, adapting user journeys while maintaining a cohesive onboarding experience.

Adequate knowledge of trading products to take ownership of trading-related tasks, showcasing a deep understanding of trading, brokerage, and investing concepts.

Demonstrated ability to function effectively as a senior individual contributor, managing multiple initiatives, making informed decisions, and executing tasks in ambiguous situations.

Preferred

Background in crypto trading, multi-asset products, prediction markets, or sports products, facilitating smoother integration into the company's diverse product offerings.

Experience in managing multi-market consumer products, enhancing onboarding and trading strategies across diverse regulatory environments and customer segments.

Why Join Us

Play a significant role in driving customer growth through optimized onboarding strategies.

Enjoy a wide scope of responsibilities from shaping KYC infrastructure to implementing growth mechanisms and driving trading activations.

Take ownership of your projects and collaborate directly with product leaders and teams.

Thrive in a dynamic product environment within the crypto, trading, and regulatory space, contributing to the continuous innovation and development of emerging technologies.

Life at [Company]

Empowerment for creative thinking and exploring new opportunities alongside a talented and supportive team.

Proactive and transformative work environment that encourages innovative solutions.

Opportunities for personal and professional growth, acquiring new skills and advancing your career within the company.

Supportive work culture focused on collaboration and mutual assistance among colleagues.

Unified team effort to achieve the ultimate company goal of making cryptocurrency accessible to all individuals.

Benefits

Competitive salary package

Comprehensive medical insurance coverage for employees and dependents

Generous annual leave entitlement including special occasions like birthdays and work anniversaries

Flexible work options, offering work-from-home or hybrid setups

Internal mobility program for career advancement

Exclusive work perks such as company-issued visa cards

About [Company]

Founded with a commitment to accelerating the adoption of cryptocurrency globally, [Company] serves millions of customers worldwide. The company is known for its focus on security, privacy, and compliance standards, empowering a new generation of innovators to create a fairer digital ecosystem.

[Company] is an equal opportunities employer promoting diversity and inclusion among its workforce. Personal data provided by candidates will be used for recruitment purposes only.

Please note that only shortlisted candidates will be contacted for further steps in the recruitment process.

CRM Manager

United States
United States
Full time
Hybrid
A company is seeking a skilled individual to assume the role of a CRM Manager. The perfect candidate will be responsible for devising and executing cross-channel communication strategies to enhance customer engagement, retention, onboarding, and usage metrics across various product verticals. Primary duties include utilizing channels such as push notifications, email, and in-app notifications to drive platform usage efficiently.

The CRM Manager will closely collaborate with various teams such as Marketing, Product, Creative, Legal, Compliance, and MarTech to deliver campaigns that are both timely and compliant while also being tailored to the target audience. In-depth knowledge of the company's products, the customer lifecycle, identifying consumer touchpoints, and formulating strategies to meet business goals and satisfy customer needs is imperative for this role. Key attributes sought include strong leadership, effective communication skills, exceptional organization, attention to detail, a willingness to leverage AI tools for optimization, and the ability to handle multiple projects in a fast-paced, collaborative environment.

Responsibilities

Devise and implement a comprehensive lifecycle CRM strategy focused on enhancing user engagement, retention, onboarding, and reactivation via personalized campaigns and experiences.

Design and execute end-to-end marketing automation processes for email, push notifications, in-app messages, and web notifications, encompassing activities from segmentation to delivery and analysis for continuous enhancement.

Assume ownership of the CRM tech stack, ensuring efficient operation, identifying improvement prospects, including segmentation strategies, channel configurations, data flows, and automation frameworks.

Work alongside the MarTech team to establish and sustain API-driven triggers, data integrations, and real-time event pipelines for scalable, data-informed campaign management.

Establish and maintain HTML/CSS for email and web templates, ensuring compliance with brand guidelines, responsive design, and consistent rendering across various platforms.

Utilize customer behavior data to personalize experiences, boost upselling opportunities, and expand user engagement across the product portfolio.

Apply industry best practices in CRM for personalization, A/B testing, journey mapping, and attribution to enhance campaign performance continually.

Integrate AI and machine learning tools to improve personalization, optimize delivery times, streamline content creation, and scale campaign activities effectively.

Take charge of campaign reporting and performance assessment, interpreting data to derive actionable insights for refining messaging, timing, audience segmentation, and channel selection.

Collaborate cross-functionally with different teams to develop go-to-market strategies aligned with organizational objectives, including Product, Marketing, Legal, Creative, Compliance, and Technology teams.

Responsible for coordinating with local legal and compliance teams to ensure CRM campaigns adhere to regional regulations, particularly in regulated markets.

Devise engagement strategies such as gamification, challenges, and incentive models to boost platform retention and drive essential usage metrics.

Responsibilities

Previous experience of 4–6 years in CRM, Lifecycle Marketing, Growth, or Retention Marketing roles.

Hands-on experience with CRM and CDP platforms, particularly adept at building, quality assurance, and optimizing campaigns directly using tools such as Braze.

Proficient in HTML/CSS for development of email and web messages, with experience in responsive design and cross-platform rendering principles.

Familiarity with REST APIs, CRM event data consumption, and integration with external systems while collaborating effectively with MarTech and engineering teams.

Proficient in CRM setup and functioning, including segmentation design, channel management, data integration, and automation processes.

Strong analytical skills to analyze campaign performance, comfort with BI tools, and data querying, with an added bonus if experienced in SQL.

Interest in incorporating AI tools into CRM workflows for enhanced personalization, predictive segmentation, optimization, and automation.

Sound knowledge of lifecycle marketing practices including personalization, journey design, A/B testing, and campaign attribution.

Exceptional organizational skills to manage multiple campaigns and projects simultaneously with precision.

Effective cross-functional communication abilities to navigate between Marketing, Product, Legal, and Technology stakeholders.

Knowledge of digital assets, cryptocurrency, and Web3 ecosystems is preferred.

Experience in regulated industries like crypto, fintech, or gaming is advantageous.

CRM Manager

Singapore
Singapore
Full time
Hybrid
Crypto.com is in search of a skilled individual to fill the role of CRM Manager. The primary responsibility of the role is to spearhead the strategy and implementation of cross-channel communications for various product verticals. This entails enhancing platform retention, engagement, onboarding, and usage metrics through channels like push notifications, emails, in-app, and more.

The successful candidate will collaborate closely with teams in Marketing, Product, Creative, Legal, Compliance, and MarTech to deliver campaigns that are timely, compliant, and catered to the target audience. A profound understanding of the company's products and customer lifecycle is crucial, along with the ability to identify consumer touchpoints and formulate effective strategies to align with business goals and customer requirements. As such, the ideal candidate should exhibit exceptional leadership, communication, organizational skills, a detail-driven approach, proficiency in utilizing AI as an enhancer, and the capability to manage multiple projects concurrently within a dynamic cross-functional setup.

Main Responsibilities

Develop and steer the lifecycle CRM strategy across various product verticals to drive engagement, retention, onboarding, and reactivation through tailored campaigns and personalized interactions.

Create and execute end-to-end marketing automation processes encompassing segmentation, journey mapping, delivery, measurement, and refinement across different channels such as email, push, in-app, and in-browser.

Establish a strong command over the CRM tech stack by overseeing aspects like segmentation logic, channel setups, data flows, and automation structures for efficient operations and identification of enhancement opportunities.

Collaborate with the MarTech team to construct and maintain API-driven triggers, data integrations, and real-time event pipelines that power scalable, data-oriented campaign distribution.

Produce and keep up with HTML/CSS for email and in-browser templates, ensuring consistency with brand standards, responsive design, and optimal rendering quality across various clients.

Utilize customer behavioral data to craft personalized experiences, drive upselling, and enhance user engagement with the products.

Implement best practices in CRM such as personalization, A/B testing, journey design, and attribution, striving for continuous improvement in execution quality and measurable outcomes.

Utilize AI and machine learning tools to boost personalization, optimize sending schedules, refine content creation, and streamline campaign operations.

Take charge of campaign reporting and performance analysis, translate data into actionable insights to optimize messaging, timing, segmentation, and channel mix.

Collaborate with cross-functional teams in Product, Marketing, Creative, Legal, Compliance, and Tech to devise go-to-market strategies aligned with business priorities.

Coordinate with regional legal and compliance teams to confirm alignment of CRM activities with local regulations, especially in regulated markets.

Brainstorm engagement strategies like gamification, challenges, and reward mechanisms to heighten platform retention and bolster essential usage metrics (e.g., DAU/MAU, transactions, purchases).

Requirements:

Minimum 4-6 years of experience in roles related to CRM, Lifecycle Marketing, Growth, or Retention Marketing.

Hands-on experience with CRM and CDP platforms, particularly Braze, with proficient capabilities in campaign development, QA processes, and optimization directly within the tool.

Technical proficiency in HTML/CSS for email and in-browser message creation, including experience in responsive design and cross-client compatibility.

Familiarity with REST APIs and understanding of how CRM platforms leverage event data and integrate with external systems, with the ability to collaborate with MarTech and engineering teams for effective integrations.

Strong grasp of CRM setup and functionalities, including segmentation structures, channel configurations, data integration, and automation workflows.

Proficient in analyzing campaign performance, comfortable with BI tools and data querying techniques, with additional advantage in SQL experience.

Strong interest in leveraging AI tools for enhancing CRM workflows, such as content generation, predictive segmentation, send-time optimization, and operational streamlining.

Sound knowledge of lifecycle marketing best practices including personalization, journey mapping, A/B testing, and campaign attribution.

Exceptional organizational skills enabling effective management of multiple campaigns and projects concurrently, maintaining high precision.

Excellent cross-functional communication skills to navigate seamlessly between Marketing, Product, Legal, and Tech departments.

Preferred familiarity with digital assets, cryptocurrency, and Web3 ecosystems, and advantageous experience in regulated sectors like cryptocurrency, fintech, or gaming.

Senior/Principal Product Manager, User Onboarding & Growth (Crypto.com App)

Singapore
Singapore
Full time
Hybrid
Role Overview

We are seeking a seasoned Product Manager to take charge of customer onboarding for the Crypto.com App and related product areas. Your primary focus will be onbridging regulatory requirements, customer acquisition, and time-to-value. Your goal is to enhance the customer journey to ensure compliant account opening, faster activation, and access to key products.

Your responsibility will encompass both nurturing onboarding as a growth-oriented product and managing a regulated platform. With a mandate to oversee the onboarding journey, you will be tasked with driving account opening processes, KYC compliance, activation strategies, referral programs, as well as facilitating the introduction of new products and supporting a streamlined trading experience.

Reporting to the Onboarding squad Lead, you'll collaborate closely on the trading side of the responsibilities. You will have the autonomy to craft your roadmap, make critical prioritization decisions, and drive the how and when of product releases.

If you have prior experience in developing onboarding solutions within a regulated fintech environment, the multifaceted challenges of this role will be familiar to you. Your role entails building a comprehensive onboarding platform that supports a diverse array of products, regulatory frameworks, and trading pathways, representing an evolving playbook.

Key Responsibilities

Direct the end-to-end management of compliant customer onboarding, spanning account opening, identity verification, KYC compliance, and enhancing platform functionalities.

Transform onboarding into a catalyst for growth, focusing on activation, referral programs, user incentives, and swift time-to-value.

Optimize and enhance the onboarding funnel by proactively identifying drop-off points, implementing necessary interventions, and measuring completion and activation rates.

Extend onboarding capabilities to encompass various products and markets, ensuring a seamless experience across different platforms without creating disjointed customer journeys.

Take charge of managing trading products alongside the Trading team, linking onboarding processes to initial trading experiences and ongoing trading engagement.

Required Qualifications

Proven experience handling consumer onboarding and growth initiatives concurrently, with a track record of successfully driving significant improvements.

Demonstrated expertise in implementing account opening or KYC procedures within the framework of a regulated product.

Experience in adapting a shared onboarding platform across different products or markets while tailoring the user journey to fit new regulatory guidelines or product specifications.

Solid understanding of trading products to confidently take on ownership responsibilities within that realm.

Proficient in operating as a senior individual contributor, with the ability to autonomously manage multiple work streams, make informed prioritization decisions, and navigate through uncertainty with efficacy.

Preferred Qualifications

Background in crypto trading, multi-asset products, prediction markets, sports products, or multi-market consumer products would be advantageous.

Why This Role:

Gateway to Growth: Onboarding significantly impacts customer activation, directly influencing the acquisition funnel.

Comprehensive Leverage: The role offers the opportunity to shape multiple aspects of the KYC infrastructure, growth mechanisms, new product launches, and trading activations, providing expansive responsibilities.

Ownership and Autonomy: You will have complete ownership of the roadmap and decision-making process, collaborating directly with key product leaders and teams.

Dynamic Product Environment: Focusing on crypto, trading, and evolving regulations ensures constant challenges and opportunities for innovation in shaping the digital ecosystem.

Life @ Crypto.com

Enabling employees to think innovatively with ample growth opportunities, supported by a dedicated and collaborative team.

Providing a proactive and transformative work environment that encourages the development of novel and thoughtful solutions.

Fostering personal and professional growth through internal skill development initiatives.

Creating a supportive work culture where colleagues work together and mutually assist one another.

Encouraging teamwork to reach the common goal of fostering widespread cryptocurrency adoption.

Benefits

Competitive compensation packages

Comprehensive medical insurance coverage including support for dependents

Generous annual leave entitlements

Work flexibility options, enabling hybrid or remote setups

Internal mobility programs to nurture diverse skill sets and further career advancement

Company perks such as crypto.com visa card upon onboarding

About Crypto.com

Crypto.com is a rapidly expanding global cryptocurrency platform serving millions of customers, committed to fostering cryptocurrency adoption through secure, private, and innovative solutions. With a focus on security, privacy, and compliance, Crypto.com aims to empower the next generation of builders and entrepreneurs to facilitate a fairer and more equitable digital ecosystem.

Crypto.com is dedicated to creating a work environment where opportunities are accessible to all in a transparent and equitable manner, valuing diversity and inclusion in their workforce.

Personal data shared by applicants will solely be used for recruitment purposes.

Kindly note that only shortlisted candidates will be contacted.

Artificial intelligence tools may be utilized for enhancing the recruitment process; however, the final hiring decisions will be made by human evaluators considering all relevant information in conjunction with the insights provided by the tools.

Product Manager, Fiat & FCM

Hong Kong +1
Hong Kong +1
Full time
Hybrid
The team responsible for project management and delivery ensures the successful delivery of high-quality product offerings across all platforms. Collaboration with various stakeholders is vital in overcoming obstacles, managing timelines, and enhancing existing workflows and tools to optimize efficiency for all product launches.

About the Role:

This role plays a crucial part as a product leader within Crypto.com's regulated trading business. The Product Manager, Fiat & FCM, will be accountable for the end-to-end fiat product strategy for the Futures Commission Merchant (FCM) and regulated US trading platform. This entails managing the infrastructure that facilitates instant, compliant, and reliable funding and withdrawal processes for retail, private, and institutional clients in a CFTC/NFA-regulated trading environment.

FCM is a key focus area for Crypto.com, with the role extending beyond this to encompass developing a distinguished banking-rail strategy for scaling across different markets and currencies. The responsibilities also include broadening these strategies to other business segments, including selecting banking partners, segregation and settlement of customer funds, and managing fund movement activities.

The team operates across global time zones - APAC, EU, and US, necessitating effective communication and collaboration across distributed teams.

Responsibilities:

Oversee fiat funding and withdrawal processes for the FCM platform, managing customer fund segregation, margin funding flows, and regulatory reporting obligations.

Select and integrate payment rails based on speed, cost, and reversibility to support the expansion of the platform into various markets and currencies.

Lead assessments, negotiations, and integrations for direct banking relationships to support regulated trading operations, which includes securing favorable rates and tailored service structures.

Develop and optimize payment infrastructure globally to ensure high rail coverage and uptime for fiat access.

Implement payment rails based on transaction speed demands to facilitate instant trading and margin call activities.

Cultivate banking partnerships to uphold continuous liquidity for mass user payouts and high-frequency trading settlements.

Enhance pay-in acceptance rates through processor relationship optimization, fraud rule adjustments, and compliance logic refinement.

Design and manage logic for a real-time routing engine that selects the most suitable rail based on multiple factors such as user segment, jurisdiction, currency, speed, and risk profile.

Construct compliant, scalable fiat solutions for institutional trading clients, encompassing segregated accounts, wire processing, and bulk API functions.

Requirements:

Experience in regulated FCM, futures brokerage, or trading platforms, with understanding of fund segregation, margin funding, and regulatory fund-handling requirements.

Profound knowledge of payment rails across multiple markets, especially in the US and EU, including settlement timing and implications for regulated trading operations.

Previous experience with direct bank integrations, negotiation of commercial partnerships, and exposure to specialized banking charters.

7–10+ years of product leadership experience, with a significant focus on payment infrastructure, core banking, or regulated trading products.

Demonstrated success in building and scaling payment rails in high-volume, real-time environments.

Proven track record of managing payment orchestration and dynamic routing processes.

Familiarity with designing institutional fiat solutions, complex API products, data flows, and payment protocol integrations.

Hands-on engagement with core banking platforms and payment-scheme integrations.

Ability to collaborate effectively with globally distributed teams across multiple time zones.

Strong people management skills with a commitment to maintaining high team standards.

Excellent stakeholder management across engineering, legal, compliance, finance, and senior leadership.

Life at Crypto.com:

Opportunities for personal and professional growth through challenging and innovative work within a supportive team.

A dynamic working environment encouraging proactive solutions and employee empowerment to drive innovation.

Development initiatives aimed at expanding skill sets and shaping employee growth.

Collaborative work culture with a focus on supporting and aiding colleagues.

Unified team engagement in achieving the common mission of widespread cryptocurrency adoption.

Benefits:

Competitive salary.

Comprehensive medical insurance coverage extended to dependents.

Generous annual leave entitlements, including additional leave on birthdays and work anniversaries.

Flexibility in work arrangements with options for remote or hybrid setups.

Internal mobility program promoting diverse career paths for employees.

Work perks, including a visa card upon joining.

Crypto.com, founded in 2016, caters to over 80 million customers and is the world's fastest-growing global cryptocurrency platform. The company is dedicated to increasing cryptocurrency adoption through innovation and fostering a more equitable digital ecosystem.

Crypto.com is an equal opportunities employer committed to creating a diverse and inclusive environment, welcoming candidates from varied backgrounds and skillsets. Personal data provided by applicants will solely be used for recruitment purposes. Kindly note that only shortlisted candidates will be contacted.

Product Manager, Fiat & FCM

Chicago, USA +1
Chicago, USA +1
Full time
Hybrid
About the Role

This is a pivotal leadership position within the regulated trading business of a rapidly growing cryptocurrency organization. The Product Manager for Fiat & FCM will be responsible for developing and executing the fiat product strategy for the Futures Commission Merchant (FCM) and regulated US trading platform. This role involves overseeing the money movement infrastructure that enables clients to fund and withdraw from a CFTC/NFA-regulated trading environment efficiently and in compliance with regulations.

The focus of this role is on the FCM product line, but the scope extends beyond that to encompass the broader banking-rail strategy across different markets and currencies. Over time, this responsibility will expand to include other business lines within the organization. The Product Manager will be directly responsible for overseeing Total Funds Flow, acceptance rates, settlement speed, and cost per transaction across the platform.

The team operates globally across APAC, EU, and US time zones, requiring the candidate to work effectively across different time zones and communicate seamlessly with teams situated around the world.

Responsibilities

Spearhead the fiat funding and withdrawal experience for the FCM platform, managing customer fund segregation, margin funding flows, and the operational aspects of daily segregation computation and regulatory reporting.

Select and integrate payment rails based on speed, reversibility, and cost, such as ACH, FedWire, FedNow/RTP in the US, SEPA, SEPA Instant, FPS, and other schemes for future market expansions.

Lead evaluations, negotiate commercial agreements, and oversee technical integrations for establishing direct bank partnerships that support a regulated trading entity.

Expand and optimize payment infrastructure across markets to enhance fiat accessibility, with a focus on extending the FCM funding model to new geographies.

Implement payment rails based on transaction speed requirements to support instant trading activities and margin calls.

Develop and oversee liquidity and settlement strategies through banking partnerships to maintain seamless liquidity for mass user pay-outs and high-frequency trading settlement.

Improve pay-in acceptance rates by optimizing processor relationships, fraud rules, and compliance logic across card and bank transfer channels.

Design and manage the logic for a dynamic routing engine that selects the most suitable payment rail in real time based on user segment, jurisdiction, currency, speed, and risk profile.

Establish compliant and scalable fiat solutions for institutional trading clients, including segregated bank accounts, high-value wire processing, and bulk pay-out APIs.

Requirements

Direct experience with a CFTC/NFA-regulated FCM, futures broker, or regulated trading platform, including expertise in customer fund segregation, margin funding, and regulatory fund handling.

In-depth understanding of payment rails in multiple markets such as the US (ACH, FedWire, FedNow/RTP) and ideally EU (SEPA, SEPA Instant), including settlement timing and reversibility.

Experience with direct bank integrations and commercial partnership negotiations, preferably with exposure to specialized banking charters.

7–10+ years of product leadership experience, with at least 7 years focused on payment infrastructure, core banking, or regulated trading/brokerage products.

Demonstrated success in building and scaling payment rails in high-volume, real-time environments.

Proven track record of leading payment orchestration and dynamic routing logic for production systems.

Proficiency in developing fiat solutions for institutional clients, involving knowledge of segregated accounts, wire processing, and bulk APIs.

Strong technical aptitude in complex API products, data flows, and payment protocol integrations.

Hands-on experience with core banking platforms and payment scheme integrations, such as ACH, FedWire, SEPA, SWIFT, and FPS.

Ability to work effectively across APAC, EU, and US time zones and collaborate with globally distributed teams.

Strong people management skills and the ability to set high standards for the team.

Excellent stakeholder management abilities across various functions including engineering, legal, compliance, finance, and senior leadership.

The salary range for this position is $170,000 to $220,000 per year.

Life @ Crypto.com

Encouraged to think expansively and explore new opportunities within a supportive and driven team.

Transformational and proactive work environment that promotes innovative solutions.

Focus on internal growth and skill development to enhance personal and professional progress.

Foster a collaborative work culture where colleagues provide mutual support.

Embrace work flexibility and offer a hybrid work setup to accommodate different preferences.

Provide opportunities for career advancement through an internal mobility program.

Benefits

Competitive salary.

Generous annual leave entitlement including birthday and work anniversary leave.

Access to a 401(k) plan with employer match.

Eligibility for company-sponsored group health, dental, vision, and life/disability insurance.

Opportunities for flexible work hours and hybrid work arrangements.

Internal mobility program to facilitate career development opportunities.

About Crypto.com

Founded in 2016, Crypto.com is a leading global cryptocurrency platform serving millions of customers worldwide. The company is committed to accelerating cryptocurrency adoption through innovation, security, and compliance. Crypto.com aims to empower individuals to participate in a fairer and more equitable digital ecosystem by fostering a culture of diversity and inclusion.

Crypto.com is an equal opportunity employer that values diversity and inclusion in its workforce. Applicants' personal data will be used for recruitment purposes only. Kindly note that only shortlisted candidates will be contacted for further steps in the application process; and AI tools may be utilized to aid in application screening.

Should applicants require further information on data processing, they are welcome to reach out directly to the company.

Account Coordinator

Chicago, USA +2
Chicago, USA +2
Full time
Hybrid
** About Us**

OG.com is growing rapidly as a Prediction Market platform regulated by the CFTC, leveraging state-of-the-art technology. We are creating an interactive marketplace for users to trade on real-world outcomes spanning major sports, elections, cultural events, and financial happenings. Positioned as the leading platform with a mobile-first application and dedicated community, we are reshaping how individuals engage with news, probabilities, and financial markets. Operating under the oversight of the North American Derivatives Exchange, Inc. (NADEX), a CFTC-regulated exchange established in 2004, OG.com was purchased by Crypto.com in 2022.

We are in pursuit of a proactive and dynamic Account Coordinator to strengthen our Sports and Predictions department. As an integral part of the team, you will contribute to supporting the partnerships team in managing relationships with top-tier operators and market makers. Your role will encompass ensuring smooth operations across partner interactions, internal coordination, and the day-to-day tasks essential for the progress of our prediction market products. This position is multifaceted, promising diversity in daily responsibilities.

Responsibilities

Assist the partnerships team as an additional point of contact for operators and market makers

Organize meetings and discussions among partners, internal teams, and leadership

Create materials, updates, and briefing documents for partner meetings and strategic talks

Translate technical product updates into clear, partner-oriented communications

Interact with market makers on performance, coverage, and operational subjects

Monitor market maker coverage across sports, leagues, and market types, identifying gaps or opportunities

Cultivate a deep understanding of the business operations to field and direct inquiries to the appropriate individuals

Manage multiple ongoing tasks and follow-ups concurrently, ensuring no tasks are overlooked

Collaborate cross-functionally with engineers, designers, analysts, and marketers

Support the sales and onboarding process for new partners and market makers

Qualifications

2-4 years of expertise in account management, partnerships, trading ops, or a client-facing capacity

Proficient in written and verbal communication with a professional presentation; comfortable engaging with executives

Highly organized and detail-oriented with the ability to handle numerous tasks simultaneously

Skilled in Slack, Google Workspace, and adept at leveraging AI tools for enhanced efficiency

Some familiarity with or interest in sports, predictions, or trading

Background in sports betting, prediction markets, or financial markets preferred

Self-starter and proactive individual comfortable working independently and deciding on priorities

Flourishes in a fast-paced environment with rapidly changing priorities

Adaptable to a non-traditional schedule; responsiveness outside regular business hours, including occasional weekends may be required

Technical expertise or knowledge is advantageous, though not mandatory

An annual salary of $70,000 - $90,000 is offered.

Benefits

Competitive salary

Generous annual leave entitlement, including birthday and work anniversary leave

401(k) plan with employer match

Eligible for company-sponsored group health, dental, vision, and life/disability insurance

Work Flexibility Adoption – Flexible work hours and hybrid setup

Internal mobility program for varied career opportunities

About OG

OG, a Crypto.com company, provides CFTC-compliant technology for accessing a federally regulated derivatives platform to trade, interact, compete, and benefit from making accurate predictions. Offering a wide range of sports and cultural event contracts, OG enables sports enthusiasts and consumers to act on uncertainty, leverage future outcomes, and celebrate success.

About Crypto.com

Established in 2016, Crypto.com garners trust from millions of global users and sets the industry standard for regulatory compliance, security, and privacy. With a mission to drive cryptocurrency adoption through innovation, Crypto.com empowers the next generation to create a fairer and more equitable digital ecosystem._crypto.com/team contact details to the candidate if you reach out to questions regarding how your personal data is managed.

Upon successful review, only shortlisted candidates will be contacted.

Detail to Analyst Rating: Candidate assists the Recruitment team through reviewing process with AI tools reasons. The final call of hiring personnel is made by humans with insights from the provided tools along with other relevant data. For comprehensive details on personal data processing, please direct queries to us.

Trading Analytics Developer, Quantitative Trading

Chicago, USA +2
Chicago, USA +2
Full time
Hybrid
Job summary: Seeking a knowledgeable Trading Analytics Developer to join Quant Trading team and drive our data and AI infrastructure forward. This position involves merging traditional quantitative development with advanced AI platform engineering, with a focus on constructing sturdy, scalable systems to cater to data analytics and artificial intelligence tasks across a range of high-performance trading systems.

Role Responsibilities

Data Platform & Analytics

Conceive, construct, and run high-speed batch and streaming data pipelines utilizing Kafka, Flink, and ETL technologies

Devise and create a centralized analytics engine targeted at handling extensive data through Apache Spark and related tools

Develop and enhance analytical data models for financial metrics, time-series, and trading activities

Build and supervise analytical databases (ClickHouse, MongoDB, BigQuery, Snowflake, or similar) with a cost-efficient design

Develop resilient data pipelines with robust backfill and reconciliation functionalities

Establish thorough monitoring systems for data quality, freshness, and pipeline dependability

AI Platform Development

Devise, construct, and maintain internal AI platforms that serve multiple trading teams

Construct reusable AI tools such as standardized RAG pipelines, prompt management, and self-serve workflows

Create and manage agent systems utilizing modern frameworks (LangGraph, A2A, MCP) with a focus on controllability and visibility

Role Requirements

Mandatory Skills

5+ years of practical experience with Python and Java in high-performance environments

Proficient in software engineering principles: system design, data structures, algorithms, data accuracy, and performance optimization

Mastery of Linux, Github, and contemporary CI/CD practices

Demonstrated expertise with AWS cloud services and Kubernetes orchestration

Comfort working with large, complex datasets in finance/trading environments

Data Platform Knowledge

Advanced proficiency in SQL involving window functions and query optimization, real-time data synchronization, and database design with infrastructural support

Experience with data workflow and messaging orchestration tools such as Airflow, Jenkins, AMPS, etc.

Implementing metrics for trading analytics (PnL, balance, risk, trade reconciliation), backfill, and performance tuning

Proficiency in visualizing time-series data using tools like Grafana, TradingView, web-based dashboards, and BI tools

Operational experience with Kafka, Flink, and event processing in production setups

AI Platform Expertise

Evaluation methodologies for retrieval systems and quality frameworks

RAG pipeline architecture and optimization strategies

Management of LLMOps practices including model lifecycle and prompt management

Working knowledge of AI agent frameworks like A2A and MCP in production scenarios

Preferred Qualifications

Financial/Trading Domain

Background in trading systems, quantitative finance, or financial technology

Understanding of market data and data subscription via Rest API/Web Socket

Knowledge of cryptocurrency markets, defi, and associated technologies

Professional Attributes

Excellent problem-solving abilities and capability to handle pressure

Strong communication skills essential for cross-team collaborations

Proactive approach to system reliability and performance enhancement

Continuous learning mindset in the evolving AI/ML landscape

Ability to balance engineering rigor with innovative solution development

Offered: $100,000 - $120,000 annually

Interested in joining our team? Apply now for this exciting opportunity!

Benefits

Competitive salary

Generous annual leave entitlement including birthday and work anniversary

401(k) plan with employer match

Eligibility for company-sponsored group health, dental, vision, and life/disability insurance

Flexibility in work hours and hybrid setups

Internal mobility program for career growth opportunities

Founded in 2016, the organization is an equal opportunities employer driven by diversity, inclusion, and transparency. Embrace the chance to work in a dynamic, innovative environment where your skills can thrive and make an impact on the advancement of digital ecosystems.

Candidates should note that personal data is collected solely for recruitment purposes. Only shortlisted applicants will be notified.

Explore and advance your career with us today!

Trading Analytics Developer, Quantitative Trading

London, UK
London, UK
Full time
Hybrid
The Quant Trading team focuses on trading and managing risks within crypto products, encompassing spots and derivatives while developing and executing trading strategies in dynamic trading environments.

We are in search of an experienced Trading Analytics Developer to join the Quant Trading team. This role will be instrumental in enhancing our data and AI infrastructure. The position merges traditional quantitative development with cutting-edge AI platform engineering, emphasizing the construction of efficient, scalable systems that cater to both data analytics and artificial intelligence workloads. The ideal candidate will bridge high-performance trading systems with modern AI capabilities to ensure reliability, performance, and provide actionable insights across both disciplines.

Key Responsibilities

Data Platform & Analytics

Design, construct, and manage high throughput batch and streaming data pipelines leveraging Kafka, Flink, and ETL technologies

Create and implement a unified analytics engine for processing large-scale data using Apache Spark and related tools

Develop and enhance analytical data models focusing on time-series, financial metrics, and trading activity

Establish and oversee analytical databases like ClickHouse, MongoDB, BigQuery, Snowflake, or equivalent, with a cost-efficient architecture

Construct idempotent data pipelines with strong backfill and reconciliation capabilities

Develop comprehensive monitoring for data quality, freshness, and pipeline reliability

AI Platform Development

Design, build, and operate internal AI platforms supporting multiple trading teams

Establish reusable AI tooling including standardized RAG pipelines, prompt management, and self-service workflows

Develop and maintain agent systems employing modern frameworks with a focus on controllability and auditability

Required Qualifications

Fundamental Skills

5+ years of production experience in Python and Java within high-performance environments

Strong foundation in software engineering involving system design, data structures, algorithms, data integrity, accuracy, and performance optimization

Proficiency in Linux, Github, and modern CI/CD practices

Demonstrated experience with AWS cloud services and Kubernetes orchestration

Ability to work with extensive, intricate datasets within financial/trading environments

Data Platform Expertise

Proficiency in advanced SQL with window functions and query optimization, real-time data synchronization, database design, and infrastructure support

Experience in data workflow and messaging orchestration utilizing tools like Airflow, Jenkins, AMPS, etc.

Operational familiarity with metric design and implementation for trading analytics, time-series data visualization, and event processing in production environments

AI Platform Capabilities

Familiarity with retrieval system evaluation methodologies and quality frameworks

Understanding of RAG pipeline architecture and optimization techniques

Knowledge of LLMOps practices involving model lifecycle and prompt management

Experience with AI agent frameworks like A2A and MCP in production environments

Preferred Qualifications

Financial/Trading Domain

Prior engagement with trading systems, quantitative finance, or financial technology

Understanding of market data and data subscription utilizing Rest API / Web Socket

Knowledge of cryptocurrency markets, DeFi, and related technologies

Professional Attributes

Strong problem-solving skills and ability to work effectively under pressure

Excellent communication skills for cross-team collaboration

Proactive approach to system reliability and performance enhancement

Continuous learning mindset in the evolving AI/ML landscape

Mixture of practical engineering rigor and innovation in solution development

About the Company

Founded in 2016, the company serves millions of customers globally and is the fastest-growing cryptocurrency platform. Committed to democratizing cryptocurrency through innovation, the company values diversity and inclusion in its team.

Employee Benefits

Competitive salary

Medical insurance coverage

Generous annual leave entitlement

Work flexibility including flexi-work hours and remote set-up

Internal mobility program and career development opportunities

Personal data provided by applicants will be used for recruitment purposes only.

Senior Analyst, Digital Trust and Resilience

Taipei, Taiwan
Taipei, Taiwan
Full time
Hybrid
About the Role

Our company is looking for a Digital Trust and Resilience Senior Analyst to oversee technology risk assessment and security compliance activities globally. This role involves leading IT internal and external audit programs, managing ISO and SOC 2 certifications, and ensuring compliance to facilitate customer onboarding and regulatory audits. The position also includes organizing employee security awareness training on a global scale and automating evidence collection processes. The candidate will be responsible for identifying compliance gaps, supporting remediations, and providing technical guidance to business units.

The successful candidate will contribute to enhancing operational efficiencies in Digital Trust & Resilience through building AI automations, workflows, and agents. While AI expertise is not a requirement, a strong understanding of compliance risks and willingness to learn and apply AI tools are essential.

Responsibilities:

Coordinate and execute annual IT internal audits and external audits for ISO and SOC 2 certifications worldwide

Conduct global employee security awareness and compliance training programs

Automate evidence collection and compliance workflows to drive operational efficiency

Participate in security assessments, external audits, and risk management activities

Respond to security compliance inquiries from internal and external stakeholders

Conduct risk and control assessments and oversee remediation efforts

Design and maintain control frameworks to meet international standards and local regulations

Identify and implement process improvements to optimize security compliance operations

Requirements & Qualifications:

3-5 years of experience in information security, privacy, IT audit, or IT risk management

Experience with IT internal and/or external audits, ISO certifications, SOC 2, PCI-DSS, cloud technologies, and data protection

Proficiency in running compliance training programs for a global workforce

Strong advantage of hands-on experience with evidence collection automation or compliance workflow AI tools

Familiarity with working with external auditors and regulators

Preferred:

Proficiency in English to engage with international counterparts and auditors

Experience in security and privacy management in sectors like virtual assets, fintech, AI, online services, and global platforms

Relevant certifications such as CISSP, CRISC, CISM, CISA, ISO 27001 LA, etc.

Knowledge of global regulatory frameworks and experience managing regulator relationships

Interest in Blockchain and AI technologies

Strong communication skills and a collaborative approach to teamwork

Our Security Team
Our Security Team at Crypto.com is led by seasoned cybersecurity experts who are committed to maintaining high standards of security, privacy, and compliance. The team has a wealth of experience, holds international patents for innovative security technologies, and is led by a distinguished CISO who ensures security is a top priority within the organization's structure.

We utilize artificial intelligence tools for application analysis during the recruitment process to assist in evaluating candidate suitability effectively. These tools support our human recruiters in their decision-making process but do not replace human judgment. The final hiring decisions are made by the recruitment team based on a holistic consideration of the applicant's information and tool-generated insights. For more details on how personal information is processed, feel free to reach out to us.

Corporate Development & Investment Analyst

Hong Kong
Hong Kong
Full time
Hybrid
You will be a key member of the Corporate Development team, collaborating closely with senior management to conduct product analysis, strategic partnerships, and investments on a global scale for the Company.

Responsibilities:

Develop robust analytical frameworks to support senior management decisions, such as creating business cases, gathering market intelligence, and performing comparisons for build-versus-buy-versus-partner scenarios.

Identify and evaluate strategic and financial investment opportunities through due diligence processes.

Provide ongoing assistance to the Company's portfolio companies.

Lead the origination, structuring, and implementation of strategic partnerships and commercial agreements.

Formulate and defend insights on the direction of crypto products, including trading venues, DeFi/on-chain solutions, tokenization, AI applications within the crypto space, etc., and translate them into actionable strategies for the business.

Produce materials for use in management discussions, client engagements, and investor interactions.

Maintain relationships with potential partners in both the crypto and traditional finance industries.

Utilize AI tools to streamline tasks and processes, including screening, data analysis, reporting, and converting ad-hoc analyses into repeatable workflows for the team.

Provide overall operational support for daily activities and internal updates.

Requirements:

1-3 years of experience in financial markets, with strong analytical skills and financial literacy.

Ability to think critically about businesses and financial data.

Genuine interest and understanding of various products within the crypto space and traditional markets.

Proficiency in AI productivity tools and familiarity with scripting languages such as Python.

Strong quantitative background for data-driven decision-making.

Experience in financial modeling.

Excellent organizational, time management, and communication skills.

Fluency in English, Cantonese, and Mandarin.

Life at Crypto.com:

You will have the opportunity to work in a dynamic and supportive environment, where you can explore new opportunities and collaborate with a talented team. Benefit from career growth opportunities through skill development and training initiatives. Experience a proactive and transformational work culture that encourages innovative solutions. Join a cohesive team that works together to achieve the common goal of promoting cryptocurrency adoption.

Benefits:

Competitive salary package.

Comprehensive medical insurance for employees and their dependents.

Generous annual leave entitlement, including birthday and work anniversary celebrations.

Flexible working arrangements, including hybrid and remote setups.

Internal mobility program for career advancement.

Work perks, such as a Visa card.

Regional-specific benefits provided by the talent acquisition team.

About Crypto.com:

Founded in 2016, Crypto.com is a leading global cryptocurrency platform serving millions of customers worldwide. The company is dedicated to advancing cryptocurrency adoption through innovation and a commitment to security, privacy, and compliance. Crypto.com aims to create a fair and inclusive digital ecosystem that empowers builders and entrepreneurs.

Crypto.com is an equal opportunities employer that values diversity and inclusion. Personal data provided by applicants will be used for recruitment purposes only.

Trading Analytics Developer, Quantitative Trading

Hong Kong
Hong Kong
Full time
Hybrid
The Quant Trading team manages trades and risks of various crypto products, such as spots and derivatives. They create and execute trading strategies in dynamic trading settings.

We are searching for a skilled Trading Analytics Developer to join the Quant Trading team and enhance our data and AI infrastructure. This role merges traditional quantitative development with cutting-edge AI platform engineering, focusing on constructing solid, scalable systems supporting data analytics and artificial intelligence workloads. The ideal candidate will link high-performance trading systems with modern AI capabilities to ensure reliability, efficiency, and actionable insights in both fields.

Responsibilities

Data Platform & Analytics

Develop and manage high-volume batch and streaming data pipelines using Kafka, Flink, and ETL technologies.

Create a unified analytics engine for processing large data using Apache Spark and related tools.

Construct and optimize data models for time-series, financial metrics, and trading activity analysis.

Deploy and manage analytical databases like ClickHouse, MongoDB, BigQuery, Snowflake, or similar, with cost-efficient architecture.

Establish idempotent data pipelines with robust backfill and reconciliation capabilities.

Implement comprehensive monitoring for data quality, freshness, and pipeline reliability.

AI Platform Development

Design, build, and maintain internal AI platforms for multiple trading teams.

Develop reusable AI tools, including standardized RAG pipelines, prompt management, and self-service workflows.

Create and sustain agent systems utilizing modern frameworks like LangGraph, A2A, MCP, focusing on controllability and auditability.

Requirements

Mandatory Foundations

5+ years of Python and Java experience in high-performance environments.

Strong software engineering fundamentals: system design, data structures, algorithms, data integrity, accuracy, and performance optimization.

Proficiency in Linux, Github, and contemporary CI/CD practices.

Demonstrated skills with AWS cloud services and Kubernetes orchestration.

Proficient in handling large-scale, complex datasets in financial/trading scenarios.

Data Platform Expertise

Proficiency in advanced SQL with window functions, query optimization, real-time data synchronization, database design, and infrastructure maintenance.

Experience with data workflow and messaging orchestration tools (Airflow, Jenkins, AMPS, etc.).

Knowledge in trading analytics metric design and implementation (PnL, risk, balance, trade reconciliation), backfill, and performance tuning.

Expertise in time-series data visualization using Grafana, TradingView, web-based interactive dashboards, BI tools, etc.

Experience with Kafka, Flink, and event processing in live environments.

AI Platform Capabilities

Understanding of retrieval system evaluation methodologies and quality frameworks.

Proficiency in RAG pipeline architecture and optimization techniques.

Knowledge of LLMOps practices, including model lifecycle and prompt management.

Experience with AI agent frameworks like A2A and MCP in production settings.

Preferred Qualifications

Financial/Trading Domain

Background in trading systems, quantitative finance, or financial technology.

Familiarity with market data, data subscription using Rest API/Web Socket.

Knowledge of cryptocurrency markets, DeFi, and related technologies.

Professional Attributes

Strong problem-solving skills with the ability to perform under pressure.

Effective communication skills for collaboration across teams.

Proactive approach to system reliability and performance optimization.

Continuous learning mindset in the evolving AI/ML landscape.

Balance between practical engineering rigor and innovative solution development.

Life at Crypto.com:

Opportunities for growth and innovation with a supportive and talented team.

Transformative and proactive work environment.

Focus on personal and professional development.

Collaborative team culture dedicated to achieving common goals.

Finance Manager

Hong Kong
Hong Kong
Full time
Hybrid
The finance and accounting (F&A) team is a diverse group responsible for financial control, business performance management, procurement, digital transformation, tax, treasury, and operations. Working together, the team optimizes global finance initiatives, requiring attention to detail and multitasking on various engaging project scopes.

Responsibilities

Oversee month-end closing and prepare monthly reports, including financial statements, cash flow statements, and management reporting

Analyze financial data to provide accurate and timely reports for decision-making

Lead the team to meet financial reporting deadlines and ensure robust internal control policies are followed

Assist in implementing best practices in financial processes and procedures

Collaborate with internal parties in the region for analysis, reporting, budgeting, and forecasting

Coordinate with various internal and external stakeholders and handle ad hoc tasks as needed

Requirements

Bachelor's degree in accounting, finance, economics, or business required; advanced degrees like a CPA is advantageous

At least 5 years of experience in accounting and/or treasury, with audit experience being a plus

Proficiency in Excel and financial modeling

Strong analytical, project management, presentation, and interpersonal skills

Detail-oriented and able to multitask effectively in a fast-paced environment

Enthusiastic about start-ups and digital asset growth

Proficient in spoken and written English

Life @ Crypto.com

Empowered to think big and explore new opportunities in a talented, ambitious, and supportive team

Dynamic and innovative work environment encouraging employees to find creative solutions

Opportunities for personal and professional growth through skill development

Supportive work culture where colleagues collaborate and assist each other

One cohesive team working towards the common goal of promoting cryptocurrency adoption

Flexibility with work hours and remote working options

Internal mobility program offering career advancement opportunities

Generous benefits package including competitive salary and attractive leave entitlements

About Crypto.com:

Established in 2016, Crypto.com serves millions of customers worldwide as a leading global cryptocurrency platform. The company is dedicated to advancing cryptocurrency adoption by fostering a secure, private, and compliant ecosystem through innovation. Crypto.com aims to empower the next generation of creators, builders, and entrepreneurs in creating a fairer digital economy.

Crypto.com is an equal opportunities employer committed to diversity and inclusion in the workplace. The company values candidates with varying backgrounds, perspectives, and skills to enhance their team.

Applicant data is solely used for recruitment purposes and privacy is respected.

Shortlisted candidates will be contacted for further steps in the hiring process.

Artificial intelligence tools may be used to streamline the screening of applications. While these tools aid in reviewing applications, final hiring decisions are made by human recruiters. Applicants can request more detailed information about data processing by contacting the company.

Senior Analyst, Digital Trust and Resilience

Hong Kong
Hong Kong
Full time
Hybrid
** About Crypto.com**

The Crypto.com Security Team, led by seasoned cybersecurity experts, is dedicated to ensuring user security through its efforts in Security, Privacy, and Security Compliance. The team holds international patents for technologies integrated into the security architecture, guided by a distinguished CISO who is a Forbes Technology Council member and globally recognized within the Top 100 CISOs. The team upholds industry standards with certifications including ISO27001, ISO27701, ISO22301, ISO42001, PCI:DSS 3.2.1 (Level 1), NIST Tier 4, and SOC 2 Type II, as well as the MPI License from Singapore MAS. Reporting directly to the CEO, the Chief Information Security Officer highlights the central importance of security within the organization.

The Security Team values expertise, hands-on experience, rapid cognition, and continuous learning in response to the evolving challenges within the crypto space. Emphasizing adaptability and teamwork, the team remains proactive in staying ahead of potential threats and safeguarding users.

We seek a candidate experienced in ISO certifications, SOC 2 audits, and successful execution of security awareness training campaigns.

Role Overview:

As the Digital Trust and Resilience Senior Analyst, you will play a key role in conducting technology risk assessments and security compliance activities globally. Responsibilities include overseeing annual IT internal and external audit programs, managing ISO and SOC 2 certifications in key markets, conducting security awareness training on a global scale, and optimizing evidence collection processes for efficiency gains. The position involves identifying compliance gaps, facilitating remediations, and providing technical guidance across the organization while contributing to the development of AI automations to enhance operational efficiency within Digital Trust & Resilience.

Responsibilities:

Coordinate and execute annual IT internal and external audits for ISO and SOC 2 certifications across global markets, ensuring compliance supports customer onboarding and regulatory audits.

Lead global employee security awareness and compliance training programs, focusing on tracking, reporting, and ongoing enhancements.

Automate evidence collection and compliance workflows to drive operational efficiency and scalability in response to regulatory requirements.

Engage in internal security and privacy assessments, external audits, compliance certifications, and risk management activities.

Provide thorough and accurate responses to inquiries from internal and external parties regarding security compliance.

Conduct periodic technical, organizational, and third-party risk evaluations, managing remediation activities.

Establish and maintain control frameworks to meet international standards and local regulations in all operating jurisdictions.

Identify and drive process improvements to streamline security compliance operations and manage team capacities effectively.

Requirements & Qualifications:

3-5 years of experience in information security, privacy, IT audit, or IT risk management.

Proficiency in conducting IT internal and/or external audits, including various certifications and regulations such as ISO 27001, ISO 27701, ISO 22301, SOC 1, SOC 2, PCI-DSS, SOX, etc.

Experience coordinating compliance training programs globally and generating comprehensive reports.

Hands-on experience with automation tools for evidence collection or compliance workflows is advantageous.

Previous interaction with external auditors and regulators is ideal.

Preferred:

Strong English proficiency for engaging with overseas counterparts and auditors.

Experience in managing information security and privacy within virtual assets, fintech, AI, online services, and global platforms.

Relevant certifications such as CISSP, CRISC, CISM, CISA, ISO 27001 LA, CIPT, CIPP/E, or CIPP/US.

Knowledge of global regulatory frameworks and managing regulator relationships across various jurisdictions.

Previous work in establishing information security and privacy frameworks to meet local regulatory standards.

Excellent communication skills for translating technical concepts to non-technical stakeholders.

Interest and familiarity with Blockchain and AI technologies.

Collaborative team player with attention to detail and a commitment to ongoing learning opportunities.

Trading Initiatives & Business Manager

London, UK
London, UK
Full time
Hybrid
We are seeking a proactive and results-oriented professional to join our Trading team as a Trading Initiatives & Business Manager. This position offers the opportunity to be actively involved in introducing new trading strategies and financial products within the realms of cryptocurrency, traditional finance, and prediction markets.

The role involves collaborating with various teams to drive the implementation of new trading projects, utilizing AI tools for competitor analysis, research enhancement, and project monitoring. As a key member of the team, you will interact with traders, internal departments, and external partners globally.

Responsibilities:

New Trading Initiatives:

Evaluate and explore new trading opportunities and strategies across different asset classes, employing AI-supported research methodologies for market analysis and risk assessment.

Utilize AI tools to analyze competitor strategies, market movements, and product launches, and ensure the success of new trading instruments.

Manage the introduction of new prediction market assets and oversee coordination with product, risk, operations, and tech teams.

Maintain an organized pipeline of upcoming trading initiatives and establish a prioritized roadmap.

Project & Programme Management:

Take charge of end-to-end project management for assigned trading initiatives, keeping track of project plans, timelines, and status updates.

Coordinate across various functional teams to ensure timely milestones and prompt resolution of issues.

Prepare and disseminate comprehensive project status updates and streamline project management workflows.

Manage documentation, ensure accessibility, and leverage AI for streamlined project management processes.

Business Management:

Oversee daily operational activities across trading desks, including report preparation, performance monitoring, and KPI tracking.

Collaborate with legal, compliance, risk, and finance teams in the execution of new trading projects.

Cultivate relationships with exchanges, brokers, data providers, and external partners, serving as a central point of contact for queries and coordination.

Requirements:

Minimum of 3-4 years of experience in trading, project management, or financial services roles.

Proficiency in TradFi or crypto markets; familiarity with prediction markets would be advantageous.

Demonstrated project management skills, with knowledge of Agile/Scrum methodology and experience with SDLC and Jira.

Exposure to or interest in using AI tools for professional purposes.

Strong communication skills, both written and verbal, with the ability to produce clear and concise reports and presentations.

Exceptional organizational skills, attention to detail, and ability to manage multiple workstreams simultaneously.

Senior Tax Associate, Transfer Pricing

Singapore
Singapore
Full time
Hybrid
The Finance & Accounting team is a diverse group encompassing functions like Financial Control, Business Performance Management, Procurement, Digital Transformation, Tax, Treasury, and Operations. Working together, the team focuses on optimizing global financial initiatives with a keen eye for detail and efficiently managing multiple project scopes.

The Transfer Pricing Senior Associate will play a key role in managing the company's transfer pricing policies and documentation. They will be responsible for implementing intercompany transactions, preparing Local File/Master File documentation, and ensuring compliance with Country-by-Country Reporting (CbCR) requirements. This role requires strong analytical capabilities, experience in financial services or technology-driven environments, and the ability to collaborate effectively across different teams to oversee complex intercompany structures.

Primary Responsibilities

Prepare, review, and reconcile intercompany journal entries for transfer pricing, ensuring alignment with global tax accounting standards.

Assist in the development and upkeep of transfer pricing documentation (Local File, Master File, CbCR) following OECD guidelines and local regulations.

Support the preparation and monitoring of the Group's transfer pricing model, including the implementation of transfer pricing policies and legal agreements for intercompany transactions.

Liaise with finance teams and advisors to ensure timely submission of CbCR, BEPS Pillar 2, and other transfer pricing filings.

Conduct financial analyses and benchmarking to substantiate transfer pricing positions, collaborating with external advisors for project completion.

Coordinate with accounting, legal, treasury, and business units to align transfer pricing activities with other business functions.

Provide assistance in tax and financial audits, preparing necessary responses and documentation.

Optimize processes and leverage tax, accounting, and AI technology for efficient data collection and reporting.

Stay informed about global tax and transfer pricing regulations, OECD guidelines, and industry developments.

Qualifications

Bachelor’s degree in Accounting, Finance, Economics, or related field; advanced degree or certification preferred.

Minimum of 4 years of experience in transfer pricing or tax, with at least 2 years in-house or at a Big 4/consulting firm; fintech/tech sector background is advantageous.

Profound understanding of OECD guidelines, Local File/Master File requirements, BEPS Pillar 2, and CbCR.

Ability to adapt and take a hands-on approach to operational transfer pricing.

Proficiency in financial modeling, data analysis, and relevant tools (e.g., Bloomberg, royalty software).

Advanced Excel skills; experience with ERPs and tax software is desirable.

Strong communication and organizational skills with a proactive approach to driving workstreams.

Independent yet collaborative mindset, thriving in a dynamic work environment.

Proficiency in written and spoken English; Chinese proficiency preferred.

Benefits

Competitive salary offered

Generous annual leave entitlement, including birthday leave and work anniversary perks

Flexibility in work hours and availability for hybrid or remote setup

Opportunities for career growth through our internal mobility program

Additional perks, like a [company name] visa card upon joining

About [company name]

Founded in 2016, [company name] caters to over 150 million customers and ranks as the world's fastest-growing global cryptocurrency platform. With a vision to make Cryptocurrency in Every Wallet™, [company name] prioritizes security, privacy, and compliance while striving to accelerate cryptocurrency adoption through innovation. The company is dedicated to empowering the next generation of innovators, creating a fairer and more inclusive digital ecosystem.

[company name] is an equal opportunities employer that values diversity and inclusion, seeking candidates with varied backgrounds, perspectives, and skills to enrich its team.

Applicants' personal data will solely be used for recruitment purposes. Please note that only shortlisted candidates will be contacted.

Artificial intelligence tools may be utilized to facilitate the recruitment process by analyzing applicants' content against job requirements. These tools provide recommendations to the recruitment team but do not replace human judgment. Final hiring decisions are made by humans, taking into account insights from the tools. For details on data processing, applicants can inquire further.

Director - Futures Commission Merchant (FCM)

Chicago, USA +2
Chicago, USA +2
Full time
Hybrid
We are in search of a knowledgeable and strategic Director to lead our compliance function for a registered Futures Commission Merchant (FCM). In an evolving landscape where prediction markets and event contracts play a central role as a modern asset class, this position entails developing, implementing, and managing a regulatory compliance program aligned with the guidelines of the Commodity Futures Trading Commission (CFTC) and the National Futures Association (NFA).

The FCM Director will act as the main interface with regulatory bodies, ensuring compliance with statutory duties outlined in 17 CFR § 3.3, overseeing market surveillance for event contracts, and collaborating closely with Product, Engineering, and Operations teams to establish scalable, automated controls in a dynamic fintech setting. This position will report to the Chief Compliance Officer for Crypto Derivatives North America and the Board of Directors.

Responsibilities:

Regulatory Governance & Mandatory Reporting

Develop, implement, and maintain a compliance program that meets all obligations under the Commodity Exchange Act (CEA), CFTC regulations, and NFA rules.

Prepare and submit the required Annual Report to the CFTC and the Board of Directors as per 17 CFR § 3.3.

Act as the primary contact for the CFTC and NFA during examinations, audits, inquiries, and regulatory submissions.

Provide guidance to executive leadership and the Board of Directors on regulatory changes, developments, and compliance risks tied to event contracts and prediction markets.

Prediction Market & Trade Surveillance

Establish and supervise a comprehensive market surveillance program to identify, investigate, and prevent market manipulation and fraudulent trading practices in event contract markets.

Create protocols to handle unique regulatory issues specific to prediction markets, such as contract outcome verification, event determination governance, and monitoring trading activities to prevent insider trading or conflicts of interest.

Monitor order flows, account activities, and position limits in real-time across customer accounts.

Financial Crimes, AML & Customer Onboarding

Oversee the FCM’s Anti-Money Laundering (AML), Know Your Customer (KYC), and Customer Identification Program (CIP) compliant with the Bank Secrecy Act (BSA) and NFA Rule 2-9.

Direct the monitoring of transactions, rescreening for sanctions (OFAC), developing risk rating methods, and reporting suspicious activities (SARs).

Maintain frameworks for customer protection, including rules governing the segregation of customer funds (CFTC § 1.20) and monitoring capital adequacy.

Operations, Product & Technical Integration

Collaborate with Product, Engineering, and Operations teams to integrate automated compliance and surveillance controls into platform workflows.

Review and approve marketing materials, promotional content, website information, and disclosures in accordance with NFA Rule 2-29.

Supervise complaint handling, customer communications, record-keeping, and oversight controls under NFA Rule 2-9.

Required Experience:

Minimum of 5 years in senior compliance roles within a CFTC-regulated entity (FCM, DCM, DCO, or Swap Dealer) or a financial regulatory agency.

In-depth knowledge of the Commodity Exchange Act, CFTC regulations, NFA rules, and derivatives market structures.

Practical experience in formulating and operating compliance monitoring, AML/KYC workflows, and market surveillance programs.

Preferred: Previous registration or qualification to act as an FCM Chief Compliance Officer under 17 CFR § 3.3.

Bachelor’s Degree in Finance, Business, Law, or a related field (J.D. or Master’s degree is a plus).

Salary Range: $150,000 - $250,000 per year

Life at the Organization:

Encouraged to think innovatively and pursue new opportunities within a team of talented and supportive colleagues.

Engage in an environment that values transformation, proactivity, and innovative problem-solving.

Foster personal and professional growth through internal skill development opportunities.

Thrive within a collaborative team environment with a common goal of expanding cryptocurrency accessibility.

Embrace work flexibility with flexible hours and hybrid work structures.

Explore career advancement through the internal mobility program provided.

Benefits:

Competitive salary

Generous annual leave entitlement including special days like birthdays and work anniversaries

401(k) plan with matching contributions

Eligibility for company-sponsored health, dental, vision, life, and disability insurance

Pending regional requirements, flexible working hours and hybrid work situations

Access to diverse career growth opportunities through the internal mobility program

About the Organization:

Established in 2016, the organization serves millions of customers globally and is a rapidly expanding cryptocurrency platform. Their vision is to make cryptocurrency an accessible tool for everyone. Dedicated to security, privacy, and compliance, the organization is committed to promoting cryptocurrency adoption through innovation and empowering the next wave of industry leaders.

The organization is an equal opportunity employer that values diversity and inclusion in its workforce. Candidates from various backgrounds, experiences, and skill sets are encouraged to apply as part of the team's commitment to fostering a diverse and equitable work environment. Personal data shared by applicants will only be used for recruitment purposes, and only shortlisted candidates will be contacted.

Senior Product Manager - Fiat Onboarding, OG

Chicago, USA +2
Chicago, USA +2
Full time
Hybrid
About Us

OG, a company under Crypto.com, is developing a unique prediction market platform that rewards accuracy in predictions across various real-world topics. By blending a consumer app's accessibility, social engagement, and institutional-grade platform, users can trade on outcomes in sports, finance, politics, culture, and entertainment.

Situated in the U.S. with a primary focus on the U.S. market, OG benefits from Crypto.com's robust security and compliance infrastructure to facilitate its operations. Crypto.com's overarching vision, "Cryptocurrency in Every Wallet™," is actualized through OG's innovative prediction market system.
Role Overview
Seeking a Senior Product Manager responsible for managing the onboarding process and financial operations within OG, covering account creation, KYC verification, fiat funding, payouts, and the payment product infrastructure. Seamless funding processes are essential for user engagement and retention.

Tasked with ensuring the account funding journey is efficient, reliable, and design-oriented, from registration to ready-to-trade status. The role includes oversight of payment methods, transaction clearance protocols, barrier identification, and user feedback mechanisms.

Ownership of the roadmap, making strategic decisions on user experience, compliance standards, funding options, and operational timelines. Directly reporting to the Chief Product Officer to align with overall product strategy.

Prior experience in shipping consumer onboarding, fiat transactions, and payment products is beneficial, particularly within the regulatory framework of the U.S. prediction markets.
What You'll Actually Do:
Lead the onboarding and fiat processes end-to-end, driving user registration, verification, deposits, and time-to-funding efficiency.

Manage the payments and banking product, determining funding methods, transaction limits, payout strategies, and user experience enhancements.

Strategically optimize the money-in funnel as a growth driver, identifying bottlenecks and enhancing user conversion rates.

Uphold design standards for trust and financial UX, focusing on clarity, error notifications, and seamless interactions.

Engage in wireframing and design collaboration using Figma to enhance user experience and identify potential friction points.

Conduct user research to understand funding behaviors and preferences, translating insights into product development strategies.

Coordinate cross-functional teams to ensure onboarding and funding-related initiatives align with product and UX goals.
Requirements:
Demonstrated expertise in fiat operations and user onboarding processes, showcasing experience in driving user conversions and managing transaction flows.

Strong background in payment and banking product management, showcasing ownership of payment rails, funding mechanisms, and operational protocols.

Proficiency in evaluating design elements for financial products, emphasizing user experience, hierarchy, error management, and trust-building aspects.

Experience in independently analyzing data to optimize funnel performance and prioritize enhancements based on insights.

Possess user empathy and a willingness to engage with the platform firsthand to understand user perspectives and friction points.
Preferred:
Previous experience in crypto exchange, regulated on/off-ramp products, or consumer growth initiatives.

Hands-on experience with prediction markets, sportsbooks, or similar platforms to understand user expectations and preferences.

Proficiency in Figma and design system utilization for streamlined design processes.

Familiarity with AI tools to expedite research, specification, and product iteration processes.
Why This Role:
Directly impacts user engagement and market share within the prediction market space.

Opportunity to revolutionize the U.S. prediction market funding experience by combining consumer speed with bank-grade compliance.

Collaborative work environment with direct access to product leadership.

Early ownership of payment and onboarding strategies in a pioneering prediction brand supported by Crypto.com's compliance infrastructure.

Collaboration with high-caliber professionals dedicated to product success.

The offered salary range for this position is $150,000 - $230,000 per year.

Life @ Crypto.com:

Encourages innovative thinking within a supportive and dynamic team environment.

Promotes proactive solutions to drive transformation and growth.

Supports continuous development and career progression opportunities.

Emphasizes teamwork and stakeholder engagement to achieve shared goals.

Offers flexible work arrangements and career advancement possibilities through the internal mobility program.

Benefits:

Competitive salary package.

Generous annual leave entitlement, including special occasions.

Comprehensive benefits package, such as health, dental, vision, and life/disability insurance.

Opportunity for flexible work arrangements and personal growth initiatives.

About Crypto.com:

Established in 2016, Crypto.com is a premier global cryptocurrency platform serving millions of users. Committed to enhancing cryptocurrency adoption, Crypto.com prioritizes security, privacy, and compliance to foster innovation in the digital ecosystem.

We strive to create an inclusive work environment where diverse perspectives and skills are valued, fostering a fair and transparent opportunity landscape for all applicants.

Personal data submitted during the recruitment process will be used solely for that purpose, ensuring candidate privacy and confidentiality.

Iterative AI-driven recruitment tools support the application evaluation process but do not replace human discernment in final hiring decisions.

Only shortlisted candidates will be contacted for further consideration.

Product Designer - Predictions, OG

Los Angeles, USA +1
Los Angeles, USA +1
Full time
Hybrid
About OG.com

OG.com is a rapidly expanding Prediction Market platform under CFTC regulation, focusing on real-world outcomes across various domains. Powered by advanced technology, OG.com aims to redefine user engagement with news, probabilities, and financial markets through its innovative mobile app and vibrant community.

Role Overview

We are seeking a Product Designer to play a pivotal role in shaping cutting-edge consumer experiences in the prediction market realm at OG.com. As a Product Designer, you will be entrusted with designing intuitive and reliable user journeys that facilitate user interaction with predictions spanning sports, finance, politics, culture, and entertainment.

Collaborating closely with Product, Engineering, Research, and other cross-functional teams, you will lead the charge in solving complex UX challenges from inception to launch. Your responsibilities will revolve around translating user insights and product data into actionable design solutions, crafting flows and prototypes, and ultimately delivering experiences that strike a balance between simplicity, engagement, and transparency.

This role is ideal for a hands-on designer who thrives on navigating the entire product lifecycle, managing multiple priorities, and tackling demanding UX problems within a fast-paced environment. In addition, you will have the opportunity to contribute to a unified design system, influence product strategy through your design input, and help set a high standard for consumer experiences emphasizing trust, speed, and clarity.

What You'll Actually Do:

Establish design strategies comprehensively, defining design principles and standards aligned with product and market demands to ensure adherence to high-quality design standards.

Focus on creating cohesive customer journeys rather than standalone screens, addressing intricate UX challenges promptly from discovery to production in collaboration with product and engineering teams.

Drive product strategy by presenting design perspectives, decisions, and rationale to senior stakeholders, actively shaping the product roadmap.

Take charge of the design system by overseeing and contributing to the shared system to maintain design quality consistently across teams.

Translate data and research findings into actionable decisions, leveraging user behavior insights to guide impactful product roadmap recommendations.

Requirements:

Minimum of 3 years of professional experience as a Product Designer.

Demonstrated experience in B2C product design, showcasing ownership of designing digital consumer products at a significant scale, including successfully navigating stakeholder conflicts.

Portfolio showcasing end-to-end ownership of design processes, emphasizing problem-solving, tradeoffs, and post-launch impact.

Application of user-centered design principles to drive business outcomes through past experiences of making data-driven UX decisions.

Track record of successfully managing multiple projects simultaneously while maintaining high quality output.

Nice to have:

Experience in designing prediction, fintech, crypto, or trading user experiences.

Proficiency in utilizing AI for design and prototyping purposes.

Familiarity with technical concepts and front-end development, or a collaborative approach with engineering teams.

Hands-on experience in design systems implementation at scale.

Skill in establishing and executing research operations within product and engineering teams.

Why this role:

Lead significant product experiences from discovery to iteration, directly impacting customer experiences.

Tackle the challenge of crafting intuitive, transparent, and accessible real-time financial experiences.

Collaborate closely with key decision-makers across Product, Engineering, Research, and senior design leadership.

Enhance your design skills at scale, contribute to a unified design system, and navigate various product challenges.

Play a critical role in shaping the U.S. product foundation for OG at a crucial juncture of its evolution.

Senior Associate, Financial and Management Reporting

Hong Kong
Hong Kong
Full time
Hybrid
The F&A team is a diverse group encompassing Financials Control & Business Performance Management, Procurement, Digital Transformation, Tax, Treasury, and Operations. Collaboratively, the team enhances global finance initiatives, excelling in attention to detail and managing multiple engaging project scopes.

Responsibilities

Assist in generating monthly management reports.

Support financial projections and group accounting tasks.

Verify and reconcile data from various reporting tools on a regular basis.

Coordinate with internal and external parties to efficiently handle daily tasks.

Oversee all aspects of cash and digital assets for the Group.

Provide finance and accounting support for new business ventures.

Undertake ad hoc tasks as needed.

Requirements

Hold a Bachelor's degree, preferably in finance, accounting, business, or a related field.

Possess 3+ years of professional experience in finance, accounting, and/or treasury; auditing experience is advantageous.

Demonstrate strong interpersonal skills, teamwork, attention to detail, self-motivation, multitasking ability, and resilience in high-pressure environments.

Have a meticulous approach to data accuracy and process adherence.

Fluent in written and spoken English and Chinese.

Proficient in Microsoft Word, PowerPoint, and Excel (including V-lookup and Pivot Table functions).

Prior experience with digital assets is beneficial.

Immediate availability is preferred.

Life @ Crypto.com

Empowered to innovate with a supportive, talented, and ambitious team. Providing proactive and transformative work environment to inspire innovative solutions. Encouraging personal and professional growth by nurturing new skill sets internally. Strong teamwork culture focused on mutual assist and support. Engaged stakeholders working towards the common goal of mainstream cryptocurrency adoption. Embracing flexible working arrangements and a culture of work-life balance. Opportunities for internal career progression through a mobility program. Offering work perks such as a Visa card to employees upon joining.

Benefits

Competitive salary package.

Generous annual leave entitlement, including birthday and work anniversary leave.

Flexible working hours and hybrid or remote work options.

Internal mobility program for career development.

Provision of a Visa card for work-related perks.

About Crypto.com

Founded in 2016 and serving a broad customer base, Crypto.com is a rapidly expanding global cryptocurrency platform. The vision is centered on making cryptocurrency accessible to everyone. Striving on pillars of security, privacy, and compliance, Crypto.com aims to drive cryptocurrency adoption through innovation, empowering the next generation of digital creators and entrepreneurs in a fairer, more equitable digital ecosystem.

Crypto.com is an equal opportunity employer dedicated to creating an inclusive and diverse environment. It values candidates with diverse backgrounds, expertise, and perspectives to strengthen the team. Personal data shared by candidates is solely used for recruitment purposes.

Kindly note that only shortlisted candidates will be contacted.

Artificial intelligence tools may be utilized to analyze applicant Resume/CV content against job requirements to support efficient application reviews. These tools offer insights to facilitate human hiring decisions but do not replace human judgment. Contact us for details on data processing methods, if required.

Compliance Data Analyst, Bulgaria

Sofia, Bulgaria
Sofia, Bulgaria
Full time
Hybrid
We are searching for a Compliance Data Analyst with expertise in SQL, strong logical reasoning skills, and proficiency in using Python, APIs, or similar tools for automating data workflows. This position plays a crucial role in the Global Regulatory Reporting team, ensuring compliance with global licensing and tax reporting requirements. The role entails developing a deep understanding of Crypto.com's products and data processes to facilitate accurate and timely regulatory reporting.

The ideal candidate will possess hands-on experience, excel in working independently to solve complex data issues, communicate effectively, and collaborate seamlessly across teams and time zones. Key skills required include data analytics, SQL, Python programming, Jira, handling large datasets, data reconciliation/validation, and integrating APIs.

Key Responsibilities:

Support the execution of tasks related to upcoming CARF/DAC8 tax reporting by writing SQL queries to extract data and validate results for accuracy.

Assist in meeting global regulatory reporting obligations (e.g., EMI, MiFID) by preparing and delivering the necessary data.

Monitor and update tasks on Jira ticketing systems, providing commentary and status updates.

Utilize Agile or SCRUM methodologies (e.g., Jira boards) to track tasks and workflows efficiently.

Ensure timely responses and documentation standards are met for both one-time and recurring data requests.

Collaborate with stakeholders across Global Compliance to fulfill data requirements from regulators, financial partners, and internal leadership.

Follow and enhance procedures for essential reporting tasks, and explore new tools and processes to streamline data preparation and sharing.

Document processes and workflows to enhance clarity and consistency.

Perform any other duties as assigned.

Requirements & Qualifications:

Proficiency in writing efficient SQL queries for extensive datasets with a focus on performance and data accuracy.

Experience using Python or similar languages for data processing and automation.

Effective communication skills in English within a global, multicultural setting.

Capability to approach problem-solving strategically and systematically.

Strong organizational skills with keen attention to detail.

Exposure to cross-functional projects and collaboration with teams in various time zones.

Prior experience in the financial services industry, particularly regulatory and/or tax reporting in banking or fintech, is beneficial.

Familiarity with cryptocurrencies or a keen interest in learnin_cent divixing.

Benefits:

Competitive salary

Comprehensive medical insurance coverage extending to dependents

Generous annual leave entitlement, including birthday and work anniversary leave

Internal mobility program offering diverse career growth opportunities

Special work perks including a Crypto.com Visa card

Varied benefits packages based on regional requirements

About Crypto.com:

Founded in 2016, Crypto.com caters to over 150 million customers and stands as the world's fastest-growing global cryptocurrency platform. The company's vision is straightforward: Cryptocurrency in Every Wallet™. Committed to security, privacy, and compliance, Crypto.com aims to accelerate cryptocurrency adoption by fostering innovation and empowering individuals to develop a fairer digital ecosystem.

Equal Opportunity Employer:Crypto.com embraces diversity and inclusion, actively seeking candidates from various backgrounds, perspectives, and skills to enrich and strengthen the team.

Personal data provided by candidates will be used solely for recruitment purposes.

In the evaluation process, artificial intelligence tools may be employed to scrutinize the content of resumes against position requirements, aiding the recruitment team while prioritizing human judgment. Final hiring decisions are made by individuals, factoring in tool-generated feedback and other pertinent information. For more insights into how personal data is managed, feel free to get in touch with us.

Senior Tax Associate, Transfer Pricing

Hong Kong
Hong Kong
Full time
Hybrid
The Finance & Accounting team oversees various functions, including Financial Control, Procurement, Digital Transformation, Tax, and Treasury. They work collaboratively on global finance initiatives with precision and manage multiple projects simultaneously.

The Transfer Pricing Senior Associate / Manager position involves working on the company's transfer pricing policies and documentation, managing intercompany transactions, preparing Local File/Master File documentation, and Country-by-Country Reporting (CbCR). This role requires strong analytical skills, experience in financial services or tech-oriented environments, and effective collaboration across different teams to handle intricate intercompany structures.

Key Responsibilities

Verify and align intercompany journal entries for transfer pricing compliance with global tax accounting standards.

Assist in creating and upholding transfer pricing documentation based on OECD and local regulations (Local File, Master File, CbCR).

Support the development and oversight of the Group transfer pricing model, implementing transfer pricing policies and legal agreements for intercompany transactions.

Liaise with finance teams and advisors to promptly submit CbCR, BEPS Pillar 2, and other transfer pricing reports.

Conduct financial analyses and benchmarking to support transfer pricing decisions and work with external advisors on projects.

Collaborate with accounting, legal, treasury, and business units to coordinate transfer pricing efforts with other business functions.

Aid in tax and financial audits by preparing necessary responses and documentation.

Streamline processes and utilize tax, accounting, and AI technology for efficient data gathering and reporting.

Stay informed about global tax laws, transfer pricing regulations, OECD guidelines, and industry developments.

Qualifications:

Bachelor’s degree in Accounting, Finance, Economics, or related field; advanced degree or certification preferred.

4+ years in transfer pricing or tax, including experience in-house or at Big 4/consulting firms; fintech/tech background is advantageous.

Profound understanding of OECD guidelines, Local File/Master File, BEPS Pillar 2, and CbCR.

Ability to adapt and engage in practical transfer pricing activities.

Proficient in financial modeling, data analysis, and experience with relevant tools.

Advanced Excel skills; familiarity with ERP and tax software preferred.

Strong communication and organizational skills with a knack for driving workstreams to completion.

Independent yet team-oriented, thriving in a fast-paced environment.

Proficiency in English (both written and spoken) preferred.

Life @ Crypto.com

Encouraging a culture of ambitious and supportive teamwork.

Providing an environment for innovative and proactive problem-solving.

Facilitating personal and professional growth through skill development.

Fostering a collaborative atmosphere to achieve common goals.

Offering work flexibility options and career development opportunities.

Benefits

Competitive salary package and attractive annual leave entitlement.

Flexibility in work hours and hybrid/remote work arrangements.

Career advancement opportunities through internal mobility programs.

Additional work perks upon joining.

About Crypto.com:

Founded in 2016, Crypto.com is a dynamic cryptocurrency platform with a growing global customer base. Committed to innovating and advancing cryptocurrency adoption, the company prioritizes security, privacy, and compliance. As an equal opportunities employer, diversity, and inclusion are core values upheld by Crypto.com.

Personal data provided by applicants will be used for recruitment purposes only. Please note that only shortlisted candidates will be contacted.

Automated tools may be used for application evaluation, supplementing human assessments. Final hiring decisions are made by human evaluators in conjunction with AI insights, for enhanced recruitment efficiency.

Senior Treasury Associate

Hong Kong
Hong Kong
Full time
Hybrid
The F&A team includes multiple functions related to Financials Control & Business Performance Management, Procurement, Digital Transformation, Tax, Treasury, and Operations. Together, the team focuses on optimizing global finance initiatives, being detail-oriented, and handling multiple project scopes simultaneously.

Responsibilities

Reconciling daily settlement bank movements for accuracy and completeness.

Developing and implementing automated systems to improve Treasury operations.

Collaborating with product and finance teams to enhance and streamline funding processes.

Integrating risk management and control processes into daily tasks to monitor and mitigate risks, escalating issues when needed.

Managing regional positions, including safeguarding, rebalancing, short-term funding strategies, and foreign exchange execution.

Ensuring compliance with various safeguarding requirements.

Assisting in audit and compliance reviews.

Requirements

Bachelor's degree, preferably in finance, accounting, business, or equivalent.

3+ years of Treasury experience in the financial services industry, specifically in regulated environments.

Proficiency in Tableau and SQL (or equivalent).

Strong Excel skills.

Fluent in English & Chinese.

Strong analytical and problem-solving skills, self-motivated, and able to work under pressure.

Strong work ethic and ability to thrive in a fast-paced environment.

Exceptional attention to detail and capability to identify issues and propose solutions in complex situations.

Life @ Crypto.com

Empowered to think big and pursue new opportunities within a supportive team environment. Encouraged to find innovative solutions in a dynamic working environment that prioritizes transformation and proactivity. Opportunities for personal and professional growth development within the organization. Supportive work culture where colleagues collaborate and assist one another to achieve common goals. Emphasis on engaging stakeholders to promote broader cryptocurrency adoption.

Benefits

Competitive salary.

Attractive annual leave entitlement including birthdays and work anniversaries.

Work flexibility with flexi-work hours and hybrid or remote setups.

Internal mobility program for career advancement opportunities.

Work Perks: Crypto.com visa card provided upon joining.

About Crypto.com

Founded in 2016, Crypto.com is a global cryptocurrency platform serving millions of customers. Committed to the vision of Cryptocurrency in Every Wallet™, the platform focuses on security, privacy, and compliance. Crypto.com aims to accelerate cryptocurrency adoption through innovation, empowering creators, builders, and entrepreneurs for a more equitable digital ecosystem.

Crypto.com is an equal opportunities employer that values diversity and inclusion in the workplace, seeking individuals with varied backgrounds, perspectives, and skills. Personal data provided by applicants will be used solely for recruitment purposes. Only shortlisted candidates will be contacted. We may use artificial intelligence tools to support recruitment by analyzing applications effectively to aid the human recruitment team in the evaluation process. The final hiring decisions are made by humans based on informed insights provided by such tools along with other relevant information.

Senior Product Manager - Exchange, Trading Experience

United States
United States
Full time
Hybrid
** without Links or Hashtags:**

Crypto.com is focused on making cryptocurrency accessible to everyone through innovative products like the Crypto.com App, Visa Card, and Onchain Wallet. Founded in 2016, the company believes in the importance of individuals controlling their money, data, and identity as a fundamental right.

Role Overview

We are seeking a Senior Product Manager to take charge of the advanced trading user experience for professional and institutional traders across web and mobile platforms. Your responsibility is to ensure that the advanced trading feature is fast, precise, and visually appealing. This role involves managing the roadmap, developing sophisticated trading tools, maintaining high design standards, gathering trader feedback, and coordinating cross-functional teams to implement product enhancements.

Responsibilities:

Drive the advanced trading UX roadmap for web and mobile interfaces, ensuring the highest product and UX quality standards.

Design and implement trading tools and workflows tailored for power users, prioritizing outcomes over features.

Uphold strict design standards by providing detailed UX feedback and actively participating in design reviews.

Create wireframes and collaborate in design tools like Figma to maintain cohesive design principles.

Conduct user research and engage with the trading community to understand user behaviors and preferences.

Use the platform regularly to identify areas of improvement and translate user feedback into actionable tasks.

Foster collaboration among engineering, design, data, and operations teams to achieve set objectives and streamline product development.

Requirements:

Have at least 4 years of experience managing complex product surfaces, particularly in fintech or trading domains.

Possess a strong design sensibility and can enhance UI/UX quality with specific critiques.

Demonstrate a track record of delivering design-centric products that users appreciate.

Familiarity with trading concepts and market dynamics, or willingness to learn these aspects quickly.

Show empathy towards daily traders and prioritize user experience in decision-making.

Able to independently analyze and prioritize data to inform product decisions.

Preferred Skills:

Experience with AI technologies.

Hands-on experience in crypto trading.

Previous work in exchange or advanced trading platform product management.

Understanding of institutional or professional trading workflows.

Proficiency in design tools like Figma and design system concepts.

Compensation: Between $180,000 to $230,000 per year.

Benefits:

Competitive salary

Comprehensive health, dental, vision, and life/disability insurance options

401(k) plan with employer match

Flexibility in work hours and potential for a hybrid work setup

Internal mobility program for career growth opportunities

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Note:

Only shortlisted candidates will be contacted for further steps.