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Сrypto.com

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Locations
United States
Description
Not specified
Preferred payment options
USDT

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Financial Crimes Analyst

Madrid, Spain
Madrid, Spain
Full time
Hybrid
Our Local Programs and Regulatory Compliance team oversees adherence to local regulations in the countries of operation.

Responsibilities:

Conduct customer account reviews to identify possible instances of money laundering or financing of terrorism.

Collaborate with the Compliance Team to ensure completion of Enhanced Due Diligence (EDD) on customers based on their risk rating, for effective assessment of potential involvement in money laundering or financing of terrorism.

Investigate adverse media reports, Politically Exposed Persons (PEP) data, and sanction-related issues, and report findings to the relevant authorities.

Gather and organize customer data needed for external report submissions to regulatory agencies and responding to Law Enforcement Requests.

Assist the Financial Crimes Team by reviewing escalated cases and submitting external reports to authorities as required.

Ensure timely processing of internal reports on unusual activities.

Serve as a primary contact for compliance teams and relevant stakeholders.

Aid in developing and implementing internal procedures to streamline the escalation process.

Enforce the company's Anti-Money Laundering/Combating the Financing of Terrorism (AML/CFT) policies and procedures.

Stay updated on local AML/CFT regulations, best practices, internal controls, and risk management strategies.

Perform additional tasks to support the company's AML/CFT compliance efforts.

Requirements:

Proficiency in IT is essential.

Minimum of two years of relevant AML/CFT experience in a regulated financial institution in Malta; experience with virtual financial assets (cryptocurrency) is a plus.

Strong grasp of AML/CFT regulations within the fintech sector.

General compliance experience across areas such as AML, Sanctions, KYC, and Onboarding.

Hands-on experience in conducting financial crime investigations and drafting narratives.

Experience in filing Reports through relevant portals is advantageous.

Ability to work independently with minimal supervision.

Strong organizational skills, ability to multitask effectively, and manage priorities and deadlines.

Excellent written and verbal communication skills.

Proficiency in data analysis tools like Excel.

Preferred experience with blockchain analytics and monitoring tools.

Knowledge of digital assets and fintech products is desirable.

CAMS certification preferred, or willingness to obtain.

Life @ Crypto.com

Encouraged to explore new opportunities in a supportive team environment.

Proactive and transformative workspace fostering innovative solutions.

Focus on internal growth and skill development.

Collegial work culture emphasizing mutual support.

Unified team approach to drive cryptocurrency adoption.

Flexibility in work arrangements.

Internal mobility program for career advancement.

Employee benefits and perks available upon joining.

Benefits:

Competitive salary.

Generous holiday allowances.

Opportunities for internal career advancement.

Employee benefits and perks offered.

About Crypto.com:

Established in 2016, Crypto.com is a leading global cryptocurrency platform serving millions of customers worldwide. The company's mission is widespread adoption of cryptocurrency through innovation, privacy, and security. Crypto.com aims to empower digital economy creators and builders for a fairer and equitable future.

Note: Crypto.com is an equal opportunities employer committed to diversity and inclusion in the workplace. Personal data provided by applicants will be used for recruitment purposes only. Shortlisted candidates will be contacted.

Manager, HRBP & Projects

Hong Kong
Hong Kong
Full time
Hybrid
The Assistant Manager, HRBP & Projects supports HR Business Partners (HRBPs) and collaborates closely with the HR team to develop innovative solutions for enhancing employee experience and workforce efficiency in a dynamic environment. This position reports to the Senior Director, HRBP & Projects, requiring excellent communication and presentation skills along with strategic HRBP expertise.

This role presents an opportunity for HR professionals to expand their HR knowledge and business partnering capabilities while driving global HR transformation projects to enhance employee experience and engagement. It offers exposure to international operations and cross-functional collaboration.

Responsibilities:

Support the HRBP team in delivering a proactive and business-focused HR service to improve employee experience and engagement

Partner with HRBPs to identify trends and implement Strategic People Initiatives to support business objectives

Collect functional needs and translate them into polished presentation materials

Collaborate with regional HR and HR Services teams to gather employee feedback and recommend improvements to senior HR leadership

Coordinate and monitor HR projects and events

Assist the People Analytics team in preparing regular HR reports for stakeholders

Undertake ad-hoc assignments and projects as required

Requirements:

Bachelor's Degree in a relevant field

Minimum of 6 years of HR experience in a fast-paced environment

Proficient in creating engaging PowerPoint presentations that effectively convey information

Innovative and tech-savvy with a willingness to challenge conventional practices

Strong business and HR knowledge, adept at creative problem-solving and critical thinking

Self-motivated, organized, and proactive individual

Fluent in spoken and written Chinese and English

Senior DevOps Engineer (Exchange /Trading Platforms)

Bangkok, Thailand
Bangkok, Thailand
Full time
Hybrid
We are seeking a Senior DevOps Engineer to join our dynamic team responsible for designing, developing, and enhancing software for multiple ventures projects. These projects are closely connected to our core businesses and bring fast-paced innovation opportunities requiring a lean team approach. As part of our team, you will play a crucial role in creating scalable applications, overseeing both frontend UI and backend infrastructure development.

Responsibilities

Develop tools for application and performance monitoring.

Contribute to system architecture design.

Build and deploy cloud infrastructure using Infrastructure as Code (IaC) methodologies.

Enhance and manage Terraform, Kubernetes, and CI/CD pipeline.

Implement Disaster Recovery and backup solutions.

Automate and optimize operations and processes.

Ensure timely communication and resolution of technical issues.

Requirements

Strong proficiency in AWS, Terraform, and Kubernetes is essential.

Previous experience in establishing CI/CD pipelines for large enterprise applications.

Familiarity with monitoring systems like Prometheus and Grafana.

Knowledge of logging systems such as Fluentbit and ElasticSearch/OpenSearch.

Background in maintaining high-availability and low-latency crypto exchange platforms is a plus.

Proficiency in Linux and understanding of Network Concepts.

Experience in GitOps with ArgoCD is advantageous.

Minimum of 4 years of DevOps experience with AWS.

Ability to write maintainable code.

Interest in working in technological and financial settings.

Excellent communication and interpersonal skills to engage with technical and non-technical team members.

Life @ Crypto.com

Empowered to Think Big: Encouraged to explore new opportunities in collaboration with a talented and supportive team.

Transformational and Proactive Environment: Empowerment to discover innovative solutions in a proactive workplace.

Growth from Within: Support for developing new skill sets for personal and professional advancement.

Nurturing Work Culture: Collaborative environment where colleagues provide mutual support.

Unified Team Ethos: Working together to achieve the common goal of mainstream cryptocurrency adoption.

Work Flexibility Adoption: Offering flexibility in work hours and options for hybrid or remote work settings.

Opportunities for Career Development: Internal mobility program providing new career paths for employees.

Benefits

Competitive salary.

Generous annual leave entitlement, including birthday and work anniversary leave.

Flexible work arrangements, such as alternative work hours and hybrid or remote setups.

Internal mobility program to explore diverse career opportunities.

Work perks, including a crypto.com visa card upon joining.

About Crypto.com

Founded in 2016, Crypto.com is a rapidly growing platform serving over 80 million customers globally. Our mission is to make "Cryptocurrency in Every Wallet™" by prioritizing security, privacy, and compliance. Through innovation, we strive to accelerate cryptocurrency adoption and empower the next generation of innovators and entrepreneurs to create a more equitable digital ecosystem.

Equal Opportunities Employer

Crypto.com is committed to providing fair and transparent opportunities to all individuals, maintaining a diverse and inclusive workplace. We encourage candidates from various backgrounds, perspectives, and skill sets to apply and enrich our team.

Personal data shared by applicants will be strictly used for recruitment purposes only. Kindly note that only shortlisted candidates will be contacted.

Finance Data Analyst ( Crypto )

Hong Kong
Hong Kong
Full time
Hybrid
The Financial & Accounting (F&A) team encompasses various functions including Financial Control, Business Performance Management, Procurement, Digital Transformation, Tax, Treasury, and Operations. Collaboratively, the team focuses on optimizing global finance initiatives with meticulous attention to detail and multitasking on a range of engaging project scopes.

Responsibilities

Perform balance sheet reconciliation tasks

Extract and validate data from diverse reports and perspectives on risks

Continuously monitor digital asset balances and analyze asset movements

Assist in creating regular treasury reports on a daily, weekly, and monthly basis

Aid in developing and refining workflows for efficiency

Coordinate with internal and external parties to manage daily tasks

Support in handling any ad hoc assignments issued

Requirements

Possess a degree in finance, accounting, or economics

Prior experience in banking, FinTech, cryptocurrency, or blockchain will be considered

Demonstrate proficiency in basic data analysis and programming

Display a strong commitment to accuracy, attention to detail, and following procedures diligently

Ability to thrive in a fast-paced, teamwork-driven environment

Proficiency in tools like Tableau, VBA, and Excel formula is advantageous

Life @ Crypto.com

Encouraged to think innovatively and explore new opportunities within a talented and supportive team

Nurturing environment that encourages proactive problem-solving and innovation

Support for personal and professional growth through skill development

Collaborative work culture where colleagues offer mutual assistance and support

Unified teamwork to achieve the common goal of making cryptocurrency accessible to all

Benefits

Competitive salary package

Generous annual leave benefits including birthday and work anniversary time off

Flexibility in work hours and options for hybrid or remote work arrangements

Internal mobility program for career advancement opportunities

Additional work perks such as a company Visa card

About Crypto.com Founded in 2016, Crypto.com is a rapidly expanding global cryptocurrency platform aiming to make cryptocurrency usage mainstream through innovation. Committed to security, privacy, and compliance, Crypto.com seeks to empower the next generation of innovators towards a more equitable digital ecosystem.

Disclaimer Personal data provided by applicants will be used solely for recruitment purposes. Please note that only shortlisted candidates will be contacted.

Senior Product Designer - Exchange

Paris, France
Paris, France
Full time
Hybrid
About the role:

We are in search of a seasoned Senior Product Designer to assume responsibility for designing Crypto.com's institutional platform. The ideal candidate will possess a deep understanding of crafting designs for intricate trader workflows and a strong background in modular/atomic design systems. As a part of this role, you will have the opportunity to:

Take the lead in constructing and designing a comprehensive institutional trading platform.

Collaborate closely with a proficient development team.

Develop intricate, data-driven experiences for professional traders on desktop interfaces.

Join a design-focused organization where the value of design thinking is emphasized and supported at the highest levels. As a Senior Product Designer, you will have the freedom to execute your ideas autonomously while working closely with skilled designers, developers, and product managers who share a passion for creating exceptional user experiences.

Responsibilities:

Develop and maintain a modular interface.

Develop a system of modular components that seamlessly come together to create advanced trading views.

Design customized workflows and interactions to facilitate easy customization and user-friendly navigation.

Create detailed interfaces and visualizations to effectively organize and present extensive data in formats suitable for traders.

Research and Measure:

Engage with users to comprehend their needs.

Research and analyze platform usage to identify areas for improvement and opportunities.

Monitor the impact of changes made and analyze their effects on key metrics.

Cross-Functional Excellence:

Collaborate with engineering leads to ensure smooth implementation of design system components and interactions.

Conduct workshops and design reviews to align teams on design principles and implementation strategies.

Work closely with product teams to incorporate feedback and meet their requirements.

Technical Implementation:

Work collaboratively with developers to ensure the feasibility of design solutions.

Contribute to technical documentation and guidelines for implementation.

Initiate discussions on architecture and design patterns.

Requirements:

Experience in designing trading interfaces and financial platforms, focusing on data-rich workflows.

Minimum of 7 years of product design experience, with at least 3 years dedicated to desktop-class interfaces.

Established track record of building and scaling impactful, complex products.

Portfolio showcasing top-tier design and understanding of trading environments.

Proficient in Figma and adept at prototyping.

Understanding of front-end development principles and accessibility standards.

Proficiency in user research and making data-informed decisions.

Outstanding communication and presentation skills for conveying design solutions and ideas clearly.

Technical Expertise:

Expertise in creating and managing component libraries using modular and atomic design methodologies.

Familiarity with design tokens and systematic visual design approaches.

Proficiency in version control systems for design assets.

Knowledge of contemporary front-end frameworks and their impact on scalable design systems.

Leadership Abilities:

Strong facilitation and workshop leadership skills for effective team alignment.

Experience in managing relationships with stakeholders across technical and product teams.

Ability to shape product strategy through user-centric design.

Successful track record in cross-functional collaboration and influence.

C++ Trading Developer, Quant Trading Team

Singapore
Singapore
Full time
Hybrid
Responsibilities

Continuously enhance the design and performance of the automated trading system, focusing on areas such as exchange connectivity, derivatives pricing models, and order and risk management.

Develop trading strategies that are adaptable in live trading scenarios and easily integratable with the backtesting system.

Collaborate with cross-functional teams to automate trading processes, streamline reconciliation, and enhance analytics workflow.

Offer technical support for the trading system.

Requirements

Possess 5+ years of practical experience working with C++.

Demonstrate a deep understanding of C++ memory model, concurrency, meta-programming, and industry best practices.

Experience in network programming using TCP and Websocket protocols.

Familiarity with Boost, ZeroMQ, MongoDB, and Protobuffer.

Knowledge of optimization techniques utilizing modern SIMD or GPU programming is advantageous.

Product Operations Associate

Hong Kong
Hong Kong
Full time
Hybrid
The project management and delivery team is responsible for ensuring the successful delivery of high-quality product offerings across all platforms. Working collaboratively with stakeholders, the team addresses obstacles, manages timelines, and enhances workflows and tools to maximize release efficiency for all product launches.

Role Summary

We are seeking a Product Operations Associate to oversee product offerings and stakeholder requests within the organization. This entry-level position offers the opportunity to embrace operational and project coordination while supporting a leading finance app in the global market. Collaborating with diverse teams, you will drive operational excellence to create a seamless user experience for buying, selling, storing, and spending cryptocurrencies. Joining a rapidly expanding company, your contributions will have an immediate impact on millions of users worldwide. The product operations team plays a vital role in ensuring the successful delivery of top-notch product offerings across different platforms.

Responsibilities

Coordinate the release of various product offerings.

Work closely with stakeholders to gather release requirements.

Establish and follow standard operating procedures for accurate implementation of changes.

Identify operational bottlenecks, propose solutions, and enhance existing processes.

Drive improvements in workflows and tools to optimize release efficiency.

Collaborate with cross-functional teams to address and prioritize product issues.

Manage release timelines in alignment with expectations.

Address escalated customer service issues and engage relevant stakeholders.

Requirements

Ability to collaborate effectively across all levels.

Strong attention to detail and commitment to quality standards.

Proactive in problem-solving and driving positive changes.

Willingness to embrace challenges and seek learning opportunities.

Excellent interpersonal, communication, organizational, and prioritization skills.

Proficient in using spreadsheets and basic data tracking tools.

Preferably, a data-driven and analytical work approach.

Life at the Company

Encouraged to think innovatively while working with a supportive and ambitious team.

Fosters a proactive and transformational work environment, encouraging innovative solutions.

Promotes internal growth and skill development for personal and professional advancement.

Cultivates a collaborative work culture aimed at achieving the goal of cryptocurrency accessibility.

Are you prepared to start your journey with us?

Benefits

Competitive salary package.

Comprehensive medical insurance coverage for employees and their dependents.

Generous annual leave entitlement, including personalized holidays.

Flexibility in work hours and hybrid/remote work arrangements.

Internal mobility program for diverse career opportunities.

Work perks, including company-issued visa card upon joining.

About the Company

Founded in 2016 and serving over 80 million customers, the Company is the fastest-growing global cryptocurrency platform. Committed to accelerating cryptocurrency adoption through innovation, the Company is dedicated to creating a fair and equitable digital ecosystem.

Learn more about us.

The Company is an equal opportunities employer fostering a diverse and inclusive workplace. We value candidates with varying backgrounds, skills, and perspectives.

Applicants' personal data will be solely used for recruitment purposes.

Note: Only shortlisted candidates will be contacted.

Senior FullStack Developer - MainApp Web

Shenzhen, China
Shenzhen, China
Full time
Hybrid
We are looking for a skilled individual to collaborate with our team in designing, developing, maintaining, and enhancing software for various projects that align with our core businesses. These projects are fast-paced and executed with a lean team. Your primary focus will involve contributing to the design of scalable applications at both the frontend and backend levels.

Responsibilities:

Work closely with UX/UI designers to translate concepts into visually appealing, accessible, and adaptable interfaces that meet business objectives effectively.

Implement interactive landing pages and websites using HTML, CSS, and JavaScript based on provided mockups, ensuring compatibility across different screen sizes and input methods.

Develop clean, reusable, and expandable code utilizing modern frontend frameworks and best practices.

Optimize website infrastructure, assets, and code to enhance page load speeds, decrease footprint, and elevate user experience.

Collaborate with various teams to create intuitive digital experiences that improve customer journeys.

Contribute to the development of reusable code libraries and establish component standards.

Keep abreast of emerging technologies through continuous learning and research.

Identify, troubleshoot, and rectify technical issues efficiently, conducting cross-browser compatibility tests as needed.

Incorporate tracking, analytics, and instrumentation to monitor KPIs and identify areas for improvement.

Communicate technical concepts clearly to diverse stakeholders.

Requirements:

Bachelor's degree in Computer Science, Software Engineering, or a related field.

Proficiency in building user-friendly web applications and digital experiences using modern frontend frameworks with 5-10 years of experience.

Expertise in HTML, CSS, JavaScript, and frameworks like React.JS, Next.JS, and Node.JS.

Experience in crafting pixel-perfect user interfaces that are high-performing and accessible across various devices.

Knowledge of server-side preprocessors like Sass/LESS and CSS methodologies.

Strong understanding of web performance optimization practices such as minification, lazy loading, and SEO best practices.

Advanced skills in frontend architecture, build tools, and fixing cross-browser compatibility issues.

A self-motivated individual who keeps up with evolving technologies and trends.

Excellent collaboration and communication skills to translate designs into production-ready solutions that meet business objectives effectively.

Company Culture & Benefits:

An inclusive and proactive working environment that encourages talent and innovation.

Opportunities for personal and professional growth with support to develop new skill sets.

Collaborative work culture with a focus on achieving shared goals.

Career development opportunities through internal mobility programs.

Various work perks including the provision of a Crypto.com Visa card upon joining.

About the Company:

Founded in 2016, Crypto.com is a leading global cryptocurrency platform serving millions of customers worldwide. With a vision of making cryptocurrency accessible to all, the company prioritizes security, privacy, and compliance, driving innovation to accelerate cryptocurrency adoption.

Note:

Personal data provided by applicants will be used solely for recruitment purposes. Only shortlisted candidates will be contacted.

Senior DevOps Engineer (Exchange /Trading Platforms)

Ho Chi Minh City, Vietnam
Ho Chi Minh City, Vietnam
Full time
Hybrid
Job Summary

We are seeking a Senior DevOps Engineer to be an integral part of our dynamic team focused on developing, maintaining, and enhancing software for various project initiatives that complement our primary operations. The ideal candidate will play a key role in designing scalable applications, spanning from frontend user interface to backend infrastructure.

Key Responsibilities

Develop tools for application and performance monitoring

Contribute to system architecture design

Implement cloud infrastructure using Infrastructure as Code (IaC) practices

Enhance and manage Terraform, Kubernetes, and CI/CD pipelines

Design and execute Disaster Recovery and backup solutions

Automate and optimize operational processes

Collaborate across functions to address and resolve issues effectively

Requirements

Proficiency in AWS, Terraform, and Kubernetes is essential

Experience in establishing CI/CD pipelines for large-scale enterprise applications

Familiarity with monitoring systems such as Prometheus and Grafana

Knowledge of logging systems like Fluentbit, Elasticsearch, or OpenSearch

Bonus: Background in maintaining high-availability, low-latency crypto exchanges

Background in Linux and Network Concepts

Bonus: Experience with GitOps utilizing ArgoCD

At least 4 years of DevOps and AWS experience

Strong coding skills to develop and maintain codebase

Interest in technology and financial environments

Excellent communication skills to engage with technical and non-technical stakeholders

About the Company

Founded in 2016, our company operates as a global cryptocurrency platform serving millions of users worldwide. Our mission is to promote Cryptocurrency in Every Wallet™ by prioritizing security, privacy, and compliance. We are committed to advancing cryptocurrency adoption through innovation and empowering the next generation of digital ecosystem builders.

Employee Benefits

Competitive salary

Generous annual leave including birthday and work anniversary off

Flexible work arrangements and remote/hybrid setups

Internal mobility programs for career advancement

Special work perks, including a crypto.com visa card upon joining

Equal Opportunity Employer

We are dedicated to building an inclusive and diverse work environment where opportunities are accessible to all individuals. Diversity and inclusion are fundamental to our values, and we welcome applications from candidates with diverse backgrounds, perspectives, and skill sets that enrich our team.

Recruitment Information

All personal data submitted by applicants will be used solely for recruitment purposes. Only shortlisted candidates will be contacted for further considerations.

Customer Service Representative, Series 7 Registered

Portsmouth, USA
Portsmouth, USA
Full time
Hybrid
Company: Foris Capital US LLC

Foris Capital US LLC is in search of experienced individuals with FINRA Series 7 registration to join our broker/dealer team. The primary focus of this role is to help expand the firm's regulated securities business through direct interaction with customers via phone, email, and chat.

The ideal candidate will possess expertise in equities trading, margin accounts, and options trading, and will play a crucial role in enhancing the overall customer experience. In addition to providing support to clients, you will also contribute to the continuous improvement of our customer service processes.

This position offers an annual salary ranging from $60,000 to $80,000.

Responsibilities

Provide high-quality customer service through various communication channels including phone, email, and chat.

Identify and implement improvements to the customer service experience.

Develop a strong understanding of equities trading, margin accounts, and options trading.

Requirements & Skills

Holds active FINRA Series 7 and 63 Licenses with a minimum of 1 year of customer-facing brokerage experience in equities trading, margin accounts, and options trading.

Preference for Series 24 and supervisory experience, although not mandatory.

Must have a clean regulatory record without any Disclosure Events.

Excellent written and verbal communication skills.

Capable of delivering exceptional customer experience through phone and text-based channels.

Ability to establish rapport and credibility with clients.

Self-motivated individual who thrives in a fast-paced environment.

Demonstrates independent thinking and judgment while adapting to new tasks.

Enthusiastic about contributing to a customer-centric culture.

Senior Product Designer - Exchange

Berlin, Germany +1
Berlin, Germany +1
Full time
Hybrid
** About the role:**

We are looking for a Senior Product Designer to lead the design of an institutional platform, focusing on complex trader workflows and modular/atomic design systems. In this role, you will:

Take charge of designing a comprehensive institutional trading platform.

Work closely with a dedicated development team.

Develop data-driven experiences for professional traders on desktop interfaces.

You will be part of a design-focused organization that values design thinking at every level. As a Senior Product Designer, you will have the freedom to bring your vision to life while collaborating with skilled designers, developers, and product managers who are devoted to creating superb user experiences.

Responsibilities:

Create a modular interface

Establish and maintain a system of modular components for advanced trading views.

Design customized workflows and interactions to enhance customization and navigation.

Develop detailed interfaces and visualizations to present data in trader-friendly formats.

Research and Measure

Engage with users to understand their requirements.

Conduct research to identify areas for improvement based on platform usage.

Track changes and analyze their impact on key metrics.

Cross-Functional Excellence

Collaborate with engineering leads to seamlessly implement design system components.

Conduct workshops and design reviews to align teams on design standards and principles.

Work with product teams to integrate their feedback into the system.

Technical Implementation

Work closely with developers to ensure that design solutions are technically feasible.

Contribute to technical documentation and implementation guidelines.

Engage in discussions about design patterns and architecture.

Requirements:

Must-Have Qualifications

Prior experience in designing trading or financial platforms with a focus on data-rich workflows.

7+ years of product design experience, including 3+ years working on desktop interfaces.

Proven track record in developing and scaling impactful products.

Portfolio demonstrating high-quality design work within trading environments.

Proficiency in Figma and prototyping.

Knowledge of front-end development principles and accessibility standards.

Experience in user research and data-driven decision-making.

Strong communication and presentation skills.

Technical Expertise

Proficiency in creating and maintaining component libraries using modular and atomic design methods.

Familiarity with design tokens and systematic visual design approaches.

Experience working with version control systems for design assets.

Understanding of modern front-end frameworks and their impact on scalable design systems.

Leadership Abilities

Strong facilitation and workshop leadership skills to ensure team alignment.

Experience managing relationships across technical and product teams.

Ability to steer product strategy through user-centered design.

Demonstrated success in cross-functional collaboration and influence.

Software Developer - Campus Hire (Summer Internship)

Hong Kong
Hong Kong
Full time
Hybrid
About Us

Founded in 2016, the company serves over 80 million customers and is recognized as the world's fastest-growing global cryptocurrency platform. The company's vision is straightforward: to make cryptocurrency accessible to everyone. Grounded in principles of security, privacy, and compliance, the company is dedicated to driving the adoption of cryptocurrency through innovation, fostering a more equal and fair digital ecosystem.

About the team

We are a team tasked with crafting, upgrading, and maintaining software for various ventures beyond our core business. These projects are expedited with a lean team approach. Your role entails actively participating in designing scalable applications, spanning from front-end UI to backend infrastructure.

Responsibilities

Develop a secure and scalable backend system to accommodate millions of global users.

Implement high-quality coding standards to deliver comprehensible, sturdy, and sustainable systems.

Collaborate closely with team members to foster mutual growth via code reviews, knowledge-sharing sessions, and project retrospectives.

Skillfully analyze requirements and address complex issues across the technology stack.

Conduct technical research, offering practical enhancements to the tech stack for long-term engineering goals.

Adhere to and enhance development processes consistently.

Requirements

Holds a degree in Computer Science, Information Technology, Financial Technology, or relevant fields.

Shows an interest in collaborating with skilled teams to solve genuine financial industry challenges and create top-notch products.

Engages with the open-source community and is keen on contributing back.

Has the aptitude to quickly grasp diverse technologies, displays fast learning capabilities, and embodies a proactive "get things done" ethos.

Upholds humility to embrace superior ideas, eagerly seeks improvement, welcomes challenges and possibilities, and is comfortable with an iterative product development approach.

Exciting Opportunities:

Mobile Developer

Web/Frontend Developer

Backend Developer

Full Stack Developer

Quantitative Developer

Data Engineer

Life with Us

Empowered to think expansively, explore new opportunities, and cross paths with a talented, ambitious, supportive team.

Offering a transformational and proactive work setting, encouraging employees to ideate innovative, strategic solutions.

Facilitating personal and professional growth through the development of new skill sets.

A collaborative work culture where colleagues extend support, fostering mutual growth and learning.

Fostering a unified team that collaborates with stakeholders towards the shared vision of making cryptocurrency accessible to all.

Adoption of work flexibility with flexible hours and options for remote or hybrid setups.

Access exciting career horizons through our internal mobility program.

Work Perks: Company Visa card provided upon joining.

Benefits

Competitive salary package.

Opportunity for professional growth in a dynamic, supportive environment.

Access to training and mentorship from seasoned industry professionals.

Chance to make a significant impact on our organization's operations.

The company promotes equal opportunities, creating a fair and transparent environment where opportunities are available to everyone. Diversity and inclusion are priorities, seeking candidates with varied backgrounds, perspectives, and skills that enrich our team.

Personal data provided by applicants will be used strictly for recruitment purposes.

Note: Only shortlisted candidates will be contacted.

Customer Experience Associate with Italian and English, Bulgaria

Sofia, Bulgaria
Sofia, Bulgaria
Full time
Office
Job Responsibilities:

Demonstrate honesty, integrity, and knowledge to uphold and enhance company culture, values, and mission.

Handle incoming and outgoing communications with existing and potential customers.

Evaluate customer needs and provide appropriate solutions to ensure satisfaction.

Address product or service issues by identifying problems, explaining solutions, and ensuring resolution.

Adhere to communication procedures, guidelines, and policies for interactions with internal and external customers.

Meet individual and team targets.

Update customer records and suggest products or services based on customer information and needs.

Generate product or service reports when necessary.

Collaborate with team members and other departments to ensure effective customer service delivery.

Manage changes and provide exceptional customer engagement.

Perform additional tasks related to the above responsibilities.

Job Requirements:

High school diploma required.

Location in Sofia.

Previous experience in a relevant customer support role is essential.

Knowledge of fintech is preferred but not mandatory.

Understanding of the company's business and structure is necessary.

Strong communication skills, both written and verbal, with the ability to interact with individuals at all levels.

Excellent organizational, decision-making, and problem-solving skills.

Ability to work independently and as part of a team.

Must possess integrity, initiative, perseverance, and discretion.

Interest in financial technologies and services industry.

Fluency in both English and Italian.

Proficient computer skills.

Life at the Company:

Encouraged to think innovatively and explore new opportunities in a supportive team environment.

Proactive and transformational work setting that fosters creative solutions.

Promotes personal and professional growth through skill development.

Collaborative work culture with a supportive team atmosphere.

Unified teamwork aligning stakeholders toward the common goal of widespread cryptocurrency adoption.

Benefits:

Competitive salary.

Medical insurance with extended coverage for dependents.

Generous annual leave entitlements, including birthday and work anniversary leave.

Flexible work arrangements and remote options.

Internal mobility program for career advancement.

Employee benefits package, including a company-provided visa card.

About the Company:

Founded in 2016, the Company serves millions of customers globally and focuses on accelerating cryptocurrency adoption through innovation and empowerment. Committed to security, privacy, and compliance, the Company aims to create a fair and equitable digital ecosystem.

The Company is an equal opportunities employer dedicated to promoting diversity and inclusion in a fair and transparent manner. Personal data provided by applicants will be used solely for recruitment purposes.

Senior Product Designer - Exchange

Amsterdam, Netherlands
Amsterdam, Netherlands
Full time
Hybrid
About the role:

We’re looking for a Senior Product Designer to lead the design of a comprehensive institutional trading platform at our organization. The ideal candidate will have expertise in designing for complex trader workflows and a strong background in modular/atomic design systems. This position offers the opportunity to:

Take charge of the architecture and design of the institutional trading platform.

Collaborate closely with a high-performing development team.

Create sophisticated, data-driven experiences for professional traders on desktop interfaces.

Joining our design-driven organization, you will have the autonomy to bring your vision to life and work alongside talented designers, developers, and product managers who are dedicated to delivering exceptional user experiences.

Responsibilities:

Develop a modular interface.

Establish and maintain a system of modular components for advanced trading views.

Design custom workflows and interactions for efficient customization and intuitive navigation.

Craft detailed interfaces and visualizations to present extensive data in trader-friendly formats.

Research and Measure:

Engage with users to understand their needs.

Conduct platform usage research to identify improvement opportunities.

Track changes and evaluate their impact on key metrics.

Cross-Functional Excellence:

Partner with engineering leads to ensure smooth implementation of design system components.

Facilitate workshops and design reviews to align teams on design principles.

Collaborate with product teams to incorporate feedback into the system.

Technical Implementation:

Work closely with developers to ensure the feasibility of design solutions.

Contribute to technical documentation and implementation guidelines.

Engage in discussions about architecture and design patterns.

Requirements:

Must-Have Qualifications:

Experience in designing trading interfaces with a focus on intricate workflows.

7+ years of product design experience, including 3+ years with desktop-class interfaces.

Proven track record of building complex, high-impact products.

Portfolio demonstrating high-quality design in trading environments.

Proficiency in Advanced Figma and prototyping.

Knowledge of front-end development principles and accessibility standards.

Experience in user research and data-informed decision-making.

Strong communication and presentation skills for conveying design solutions.

Technical Expertise:

Proficiency in managing component libraries using modular and atomic design approaches.

Familiarity with design tokens and systematic visual design methods.

Skill in version control systems for design assets.

Knowledge of modern front-end frameworks and their impact on design systems scalability.

Leadership Abilities:

Strong facilitation and workshop leadership skills for cross-team alignment.

Experience managing stakeholder relationships across technical and product teams.

Ability to influence product strategy through user-centered design.

Demonstrated success in cross-functional collaboration.

ASO Lead - App Store Optimization: Android & IOS

London, United Kingdom
London, United Kingdom
Full time
Hybrid
About Us:

We are a leading cryptocurrency exchange company based in Singapore, providing a range of financial services such as an app, exchange platform, noncustodial DeFi wallet, NFT marketplace, and direct payment service in cryptocurrency. With a rapidly growing customer base of over 100 million as of June 2023, we are on track for significant expansion, as outlined in our 2025 product roadmap featuring new offerings and branching into areas like TradFi, derivatives, and banking.

Position Overview:

We are looking for an experienced ASO Lead to drive our go-to-market strategies across key markets and optimize our app store visibility to boost organic user acquisition. The ideal candidate will have a solid background in user acquisition, localization tactics, and organic app store optimization techniques, with a keen business sense. This role demands a deep comprehension of both organic and non-organic digital marketing channels to effectively launch and grow our apps globally.

Responsibilities

ASO (App Store Optimization) Strategy Development

Create and implement comprehensive ASO strategies to enhance global app visibility and rankings.

Carry out keyword research, competitive analysis, and market trend studies to optimize app metadata and improve search visibility.

Deploy localization strategies to customize app content for various markets and languages, driving higher engagement and downloads.

Collaborate closely with tech and product teams to elevate app rankings.

Work in coordination with the paid team to ensure unified execution of keyword strategies.

User Acquisition Optimization:

Employ app store optimization strategies to increase user acquisition conversion rates.

Analyze app store data and user feedback to refine and enhance user acquisition techniques.

Collaborate with internal teams and external partners to identify avenues for user acquisition growth and expansion.

Performance Monitoring and Reporting:

Monitor and analyze key performance metrics related to ASO and user acquisition campaigns.

Produce regular reports to evaluate strategy effectiveness and propose optimizations while driving best practices.

Keep abreast of industry trends and best practices to retain a competitive edge.

Requirements

Bachelor’s degree in marketing, Business Administration, or a related field.

5-10 years of experience in user acquisition, digital marketing, or app marketing roles.

Proven track record of boosting app rankings and driving user acquisition through ASO strategies in similar verticals like TradFi or Defi/CeFi.

Experience in localization strategies and global app content optimization.

Strong understanding of organic and non-organic digital marketing channels, including SEO, SEM, social media, and influencer marketing.

Excellent analytical skills to interpret data and facilitate data-based decisions.

Experience collaborating cross-functionally with internal teams and external agencies.

Exceptional communication, project management, creative thinking, and problem-solving skills.

Hands-on leadership approach.

Life @

Join a dynamic and ambitious team, empowered to think big and explore new opportunities within a proactive and transformational work environment dedicated to fostering innovation. Benefit from professional and personal growth opportunities, collaborative work culture, and cohesive teamwork aimed at achieving our shared goal of widespread cryptocurrency adoption.

Benefits

Competitive salary

Comprehensive medical insurance coverage

Generous annual leave entitlements

Flexible work arrangements

Internal mobility program

Work perks including a crypto.com visa card

Varied employee benefits based on regional requirements

About Company:

Established in 2016, we serve a global customer base exceeding 80 million and are esteemed as one of the quickest growing cryptocurrency platforms worldwide. Our mission is to facilitate wider cryptocurrency adoption by spearheading innovation and empowering individuals to build a more equitable digital ecosystem. We are committed to diversity, inclusivity, and fairness in all our operations.

Candidates we seek encompass a diverse mix of backgrounds, perspectives, and skills to reinforce and enrich our team. All data provided by applicants is used solely for recruitment purposes.

Senior Product Designer - Exchange

Dublin, Ireland
Dublin, Ireland
Full time
Hybrid
About the role:

We are in search of a Senior Product Designer to lead the institutional platform at Crypto.com. The ideal candidate should possess expertise in designing for intricate trader workflows and a solid understanding of modular/atomic design systems. In this role, you will have the opportunity to:

Take charge of designing a comprehensive institutional trading platform.

Collaborate closely with a high-performing development team.

Create data-driven experiences for professional traders on desktop interfaces.

Join a design-focused organization that values and supports design thinking at all levels. As a Senior Product Designer, you will have the freedom to execute your vision while working alongside talented designers, developers, and product managers dedicated to delivering exceptional user experiences.

Responsibilities:

Develop a modular interface.

Establish and maintain a system of modular components for advanced trading views.

Design customized workflows and interactions for efficient customization and easy navigation.

Design detailed interfaces and visualizations to present extensive data in user-friendly formats.

Research and Measure:

Communicate with users to comprehend their needs.

Analyze platform usage to identify improvement areas.

Monitor the impact of changes on key metrics.

Cross-Functional Excellence:

Collaborate with engineering leads to ensure seamless implementation of design components.

Conduct workshops and design reviews to align teams on design principles.

Work with product teams to integrate their feedback into the design system.

Technical Implementation:

Collaborate closely with developers to ensure the feasibility of design solutions.

Contribute to technical documentation and implementation guidelines.

Lead discussions on architecture and design patterns.

Requirements:

Must-Have Qualifications:

Strong experience with designing trading or financial platforms, focused on complex data workflows.

Minimum 7 years of product design experience, including 3 years specializing in desktop interfaces.

Track record of building and scaling high-impact products.

Portfolio demonstrating high-quality design and understanding of trading environments.

Expertise in Figma and prototyping.

Knowledge of front-end development principles and accessibility standards.

Proficiency in user research and data-driven decision-making.

Excellent communication and presentation skills.

Technical Expertise:

Expertise in creating and managing component libraries using modular and atomic design.

Familiarity with design tokens and systematic visual design approaches.

Proficiency in version control systems for design assets.

Understanding of modern front-end frameworks and their impact on scalable design systems.

Leadership Abilities:

Proficient in facilitating workshops for effective team alignment.

Experience managing relationships across technical and product teams.

Ability to shape product strategy through user-centered design.

Successful track record in cross-functional collaboration and influence.

Social & Video Content Creator

Dallas, USA
Dallas, USA
Full time
Remote
We are looking for a highly motivated and passionate individual to join our global social team as a Social & Video Content Creator. The ideal candidate should be independent and deeply connected to the crypto and sports culture. Your responsibilities will include creating engaging content for our social media platforms in alignment with brand values and partner objectives. You will collaborate with the partnerships team, attend sporting events to shoot live content, and stay updated on industry trends to produce timely and relevant material.

Key Responsibilities

Collaborate with the partnerships team to develop social media content for partners.

Independently plan, shoot, and edit videos for social platforms, including live shoots at sports events.

Create short video series for communicating updates to the crypto community.

Stay informed on crypto, sports, and social media trends to produce engaging content.

Monitor user engagement to enhance content quality.

Remain responsive across different time zones to capitalize on emerging trends.

Requirements

Proficiency in video planning, shooting, and editing to create compelling social content.

Capability to design simple graphics and visuals for social media.

Deep understanding and interest in crypto culture and sports.

Experience in creating content with tight deadlines on social media platforms.

Driven, proactive, and able to work both independently and collaboratively.

Strong multitasking skills to manage multiple projects effectively.

ASO Lead - App Store Optimization: Android & IOS

Dublin, Ireland
Dublin, Ireland
Full time
Hybrid
About Us:

We are a forward-thinking cryptocurrency exchange company based in Singapore, offering a range of financial services including a mobile app, exchange platform, noncustodial DeFi wallet, NFT marketplace, and direct payment service in cryptocurrency. With a customer base of over 100 million as of June 2023, we are set for substantial growth in the coming years with our ambitious 2025 product roadmap.

Position Overview:

We are in search of a proactive and seasoned ASO Lead to drive our market strategies in key markets and optimize our app store presence to maximize organic user acquisition. The ideal candidate should have a solid background in user acquisition, localization strategies, and organic app store optimization techniques, coupled with a strong business mindset.

This role necessitates a profound comprehension of both organic and non-organic digital marketing channels to effectively introduce and expand our apps in global markets. Join our dynamic global team with the shared mission of making cryptocurrency accessible to all.

Responsibilities:

Development of ASO Strategy: Craft and execute comprehensive ASO strategies to enhance app visibility and rankings worldwide, including conducting keyword research and competitor analysis.

User Acquisition Optimization: Implement ASO strategies to boost user acquisition conversion rates, analyze app store data for informed decisions, and collaborate with internal and external partners to identify growth opportunities.

Performance Tracking and Reporting: Monitor and analyze key performance metrics related to ASO and user acquisition, generate reports to evaluate strategy effectiveness, and keep abreast of industry trends for a competitive edge.

Requirements:

Bachelor’s degree in marketing, Business Administration, or related field.

5-10 years of experience in user acquisition, digital marketing, or app marketing roles.

Proven track record in improving app rankings and driving user acquisition through ASO strategies, ideally within similar verticals.

Experience in localization strategies and adapting app content for diverse markets.

Strong understanding of organic and non-organic digital marketing channels like SEO, SEM, social media, and influencer marketing.

Excellent analytical skills, cross-functional collaboration capabilities, communication skills, and project management proficiency.

Life at the Company:

Employees are encouraged to think innovatively, work in a transformational environment, and grow personally and professionally within the organization. The company fosters a supportive team culture, where stakeholders collaborate to achieve common goals.

Benefits:

Competitive salary package.

Medical insurance coverage for employees and dependents.

Birthday and work anniversary leave entitlement.

Flexibility in work arrangements, including hybrid or remote setups.

Career advancement opportunities through an internal mobility program.

Work perks, such as a company-provided Visa card.

Founded in 2016, our company serves over 80 million customers globally, with a vision of ensuring "Cryptocurrency in Every Wallet™." Committed to promoting cryptocurrency adoption through innovation, we prioritize security, privacy, and compliance in our operations, providing a fairer digital ecosystem for all.

We are dedicated to creating an inclusive environment that values diversity and welcomes individuals with various backgrounds and skills. Applicant data will be used solely for recruitment purposes.

Specialist, Business Operation - Campus Hire

Hong Kong
Hong Kong
Full time
Hybrid
About Us

Founded in 2016, the organization serves more than 80 million customers and is the world's fastest-growing global cryptocurrency platform. The vision is straightforward: Cryptocurrency in Every Wallet™. Operating with a strong foundation of security, privacy, and compliance, the organization is dedicated to accelerating cryptocurrency adoption through innovation and empowering the next generation of builders, creators, and entrepreneurs to cultivate a fairer and more equitable digital ecosystem.

Job Overview

As a Campus Hire in the Business Operations team, you will be essential in supporting various operational processes within the organization. This entry-level role is ideal for recent graduates looking to gain hands-on experience in a dynamic business environment.

Responsibilities

Develop and implement operational processes and procedures.

Support daily business operations to ensure efficiency and effectiveness.

Collaborate with cross-functional teams to collect data and generate reports.

Participate in project management tasks including progress tracking and meeting deadlines.

Conduct market research and analysis to spot trends and opportunities.

Assist with administrative duties such as scheduling meetings, organizing files, and maintaining documents.

Contribute insights and propose solutions to operational challenges during team meetings.

Requirements

Bachelor’s degree (recent graduates are welcome to apply).

Strong analytical and problem-solving skills.

Excellent written and verbal communication skills.

Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint); familiarity with data analysis tools is beneficial.

Capability to work collaboratively in a team-based setting.

Detail-oriented with exceptional organizational abilities.

Life at the Organization

Support to think innovatively and strive for excellence.

Access to new opportunities while collaborating with a talented and ambitious team.

Proactive and transformative work environment that encourages innovative solutions.

Internal growth opportunities and skill development for personal and professional advancement.

Teamwork culture that fosters cooperation and support among colleagues.

Unified team engagement to achieve the shared goal of widespread crypto adoption.

Are you prepared to start your career journey with us?

Benefits

Competitive remuneration package.

Engaging and supportive work environment.

Professional development and training resources.

Mentorship from experienced industry professionals.

Opportunity to contribute significantly to the organization's operations.

The organization is committed to equal opportunities in recruitment, fostering a diverse and inclusive environment that values candidates from various backgrounds, perspectives, and skillsets. Personal data shared by applicants will be used exclusively for recruitment purposes.

Senior Product Designer - Exchange

Manchester, UK +1
Manchester, UK +1
Full time
Hybrid
About the role:

We are looking for a seasoned Product Designer to manage the institutional platform at a cryptocurrency company. The ideal candidate should possess expertise in designing complex trader workflows and a solid background in modular/atomic design systems. This role offers the opportunity to:

Lead the design and structure of a complete institutional trading platform.

Collaborate closely with a proficient development team.

Shape advanced, data-driven experiences for professional traders through desktop interfaces.

You will become part of a design-focused organization where design thinking is highly valued and supported at every level. As a Senior Product Designer, you will have the freedom to execute your vision while working hand-in-hand with skilled designers, developers, and product managers who are dedicated to delivering exceptional user experiences.

Responsibilities:

Develop a modular interface.

Establish and maintain a system of modular components that seamlessly come together to create advanced trading views.

Design customized workflows and interactions that streamline customization and enhance user navigation.

Create detailed interfaces and visuals to present extensive data in formats that cater to traders.

Research and Measure:

Engage with users to comprehend their requirements.

Analyze platform usage to pinpoint areas for improvement and enhancement opportunities.

Monitor changes made and their impact on key metrics.

Cross-Functional Excellence:

Collaborate with engineering leaders to ensure smooth integration of design system components and interactions.

Coordinate workshops and design reviews to align teams on design principles and execution.

Work closely with product teams to assess their needs and integrate feedback into the system.

Technical Implementation:

Collaborate with developers to ensure technical viability of design solutions.

Contribute to technical documentation and guidelines for implementation.

Engage in discussions regarding architecture and design patterns.

Requirements:

Essential Qualifications:

Experience designing trading interfaces, focusing on intricate, data-rich workflows.

7+ years of product design experience, including 3+ years on desktop-class interfaces.

Demonstrated track record of developing and expanding complex, impactful products.

Portfolio demonstrating high-quality design and familiarity with trading environments.

Advanced skills in Figma and prototyping.

Knowledge of front-end development principles and accessibility standards.

Experience in user research and proficiency in data-driven decision-making.

Excellent communication and presentation skills to effectively convey design solutions and concepts.

Technical Expertise:

Proficiency in developing and managing component libraries using modular and atomic design approaches.

Familiarity with design tokens and systematic visual design strategies.

Expertise in version control systems for design assets.

Understanding of modern front-end frameworks and their influence on scalable design systems.

Leadership Abilities:

Effective facilitation and workshop leadership skills for cohesive cross-team alignment.

Experience in managing stakeholder relationships across technical and product teams.

Ability to steer product strategy through user-centric design.

Track record of successful cross-functional collaboration and influence.

Senior Product Designer - Exchange

Taipei, Taiwan
Taipei, Taiwan
Full time
Hybrid
** About the role:**

We are in need of a Senior Product Designer to take charge of our institutional platform, with a strong focus on designing for complex trader workflows and proficiency in modular/atomic design systems. This opportunity involves:

Leading the architecture and design of a comprehensive institutional trading platform.

Collaborating closely with a highly skilled development team.

Developing sophisticated, data-driven experiences for professional traders on desktop interfaces.

Join a design-oriented organization where design thinking is greatly valued. In this role, you will have the independence to execute your vision while collaborating with talented individuals who are dedicated to creating exceptional user experiences.

Responsibilities:

Design a modular interface

Establish and manage a system of modular components for advanced trading views.

Design customized workflows and interactions for easy customization and intuitive navigation.

Craft detailed interfaces and visualizations to present extensive data in trader-friendly formats.

Research and Measure

Conduct user interviews to understand their needs.

Analyze platform usage data to identify improvement opportunities.

Monitor changes to evaluate their impact on key metrics.

Cross-Functional Excellence

Partner with engineering leads to ensure seamless implementation of design elements.

Conduct workshops and design reviews to align teams on design principles.

Collaborate with product teams to integrate feedback into the design system.

Technical Implementation

Collaborate closely with developers to ensure feasible design solutions.

Create technical documentation and implementation guidelines.

Lead discussions on architecture and design patterns.

Requirements:

Experience designing trading or financial platforms with complex workflows.

Over 7 years of product design experience, including 3+ years focused on desktop interfaces.

Demonstrated success in building and scaling high-impact products.

Strong design portfolio showcasing excellence in designing for trading environments.

Proficient in Figma and prototyping.

Knowledge of front-end development and accessibility standards.

Experience in user research and data-driven decision-making.

Excellent communication and presentation skills.

Technical Expertise

Proficiency in creating and managing component libraries using modular design approaches.

Familiarity with design tokens and systematic visual design methods.

Competence in version control systems for design assets.

Understanding of modern front-end frameworks and scalable design systems.

Leadership Abilities

Strong facilitation and workshop leadership skills.

Experience in managing relationships across technical and product teams.

Ability to shape product strategy through user-centered design.

Proven success in cross-functional collaboration and influence.

ASO Lead - App Store Optimization: Android & IOS

Singapore
Singapore
Full time
Hybrid
About Us:

Crypto.com is a leading cryptocurrency exchange company headquartered in Singapore, known for its diverse financial services, including a mobile app, exchange platform, noncustodial DeFi wallet, NFT marketplace, and direct payment service in cryptocurrency. With a customer base of reportedly 100 million as of June 2023, the company is anticipating substantial growth in the coming years through its 2025 product roadmap that includes expansions into TradFi, derivatives, and banking.

We are currently looking for an experienced ASO Lead to drive our market strategies and enhance app store presence for organic user acquisition as part of our growth initiatives. The successful candidate will be well-versed in user acquisition, localization strategies, and organic app store optimization techniques, with a keen understanding of various digital marketing channels to successfully launch and expand our apps globally.

Responsibilities

ASO (App Store Optimization) Strategy Development

Develop and execute comprehensive ASO strategies to boost app visibility and global rankings.

Conduct market research and competitor analysis to optimize app metadata for enhanced search visibility.

Implement localization strategies to customize app content for diverse markets and languages.

Collaborate closely with tech and product teams to enhance app rankings.

User Acquisition Optimization:

Implement ASO strategies to improve user acquisition conversion rates.

Analyze app store data and user feedback to refine user acquisition tactics.

Collaborate with internal teams and external partners to identify growth opportunities.

Performance Monitoring and Reporting:

Track and analyze key performance metrics related to ASO and user acquisition strategies.

Generate reports to evaluate strategy effectiveness and propose enhancements.

Stay informed about industry trends to ensure competitive market positioning.

Requirements

Bachelor’s degree in Marketing, Business Administration, or related field.

5-10 years of experience in user acquisition, digital marketing, or app marketing roles.

Demonstrated success in improving app rankings and driving user acquisition through ASO strategies.

Proficiency in localization strategies and global market app content optimization.

Strong knowledge of organic and non-organic digital marketing channels, including SEO, SEM, social media, and influencer marketing.

Excellent analytical skills for data-driven decision-making.

Experience collaborating across internal teams and external agencies.

Outstanding communication and project management abilities.

Creative problem-solving skills and hands-on leadership style.

Life at Crypto.com:

Enabling employees to explore new opportunities within a supportive and proactive working environment.

Fostering personal and professional growth through skill development and innovative solutions.

Collaborative work culture focused on supporting each other.

Team engagement to achieve mutual goals towards widespread cryptocurrency adoption.

Benefits

Competitive salary package.

Comprehensive medical insurance coverage.

Generous annual leave entitlement.

Flexibility in work hours and hybrid or remote setup.

Internal mobility programs for career development.

Work perks including a Crypto.com Visa card.

Varied benefits packages based on regional requirements.

Founded in 2016, Crypto.com serves a vast customer base and aims to promote cryptocurrency adoption worldwide. With a commitment to security, privacy, and compliance, Crypto.com is dedicated to driving innovation in cryptocurrency technology. Diversity and inclusion are valued within the organization to build a dynamic and talented team.

Backend Production Support Engineer (Mandarin Speaking)

Dallas, USA +1
Dallas, USA +1
Full time
Hybrid
We are seeking a skilled individual to join our team focused on developing, enhancing, and maintaining software for various projects in conjunction with our core businesses. These projects operate with efficient, lean teams and quick turnaround times. As a team member, you will actively contribute to designing components for scalable applications, spanning from frontend UI to backend infrastructure.

Responsibilities

Support operations during trading hours and manage daily operational procedures.

Proactively monitor application status and address any issues promptly.

Work collaboratively with the development team to create tools for operational tasks and improve system observability.

Automate and optimize operations and processes to boost efficiency.

Collaborate with colleagues and escalate issues to experts when needed.

Cultivate strong relationships with various operational groups.

Maintain effective communication with developers and internal stakeholders regarding infrastructure/platform matters.

Collaborate with the SRE team to provide feedback on monitoring enhancements.

Document operational procedures and establish a knowledge base for scalability and maintainability.

Coordinate with vendors and internal stakeholders to ensure proper installation, configuration, and testing of application services.

Implement proper change management practices, including assessing change risks and creating contingency plans.

Requirements

Minimum of 5 years of DevOps experience, with expertise in AWS, Kubernetes, and CI/CD pipelines.

Proficient in a Linux environment and relevant support tools.

Skilled in shell scripting, Ruby, and SQL technologies.

Familiarity with monitoring and logging systems such as Datadog, Sumologic, and OpenTelemetry.

Knowledge of exchange platform domain preferred.

Experience in GitOps using ArgoCD a plus.

Strong analytical abilities to proactively identify and resolve issues.

Detail-oriented with a sense of ownership and the ability to manage multiple projects simultaneously.

Excellent communication skills for engaging with both technical and non-technical stakeholders.

Fluency in written and spoken English and Mandarin; Cantonese proficiency beneficial.

Openness to flexible work hours to cover US trading sessions.

Positive and proactive attitude with a "can-do" mindset.

Desired Skills

Familiarity with version control systems, with Git knowledge being advantageous.

Understanding of SDLC processes with a proactive approach to process automation.

Quick learner with a knack for picking up new technologies.

Experience managing software on AWS considered a plus.

Company Culture

Encouraged to explore new opportunities within a talented, ambitious, and supportive team.

Transformational and proactive work environment that promotes innovative solutions.

Opportunities for personal and professional growth through internal skill development.

Supportive work culture focused on team collaboration and success.

Flexibility in work arrangements with hybrid or remote setups available.

Internal mobility program offering career advancement opportunities.

Senior Java Developer (Exchange/ Trading Platform)

Shenzhen, China
Shenzhen, China
Full time
Hybrid
The team is dedicated to developing and maintaining an advanced trading platform for clients globally. Operating across various regions, they aim to deliver a secure and seamless trading experience.

Responsibilities:

Design, develop, and implement a range of products for the derivatives exchange platform with a focus on full-stack development and micro-services.

Collaborate with the product management team to enhance existing models or create new algorithms.

Conduct code audits, testing, and releases.

Establish a flexible system with automated testing, continuous integration, and delivery.

Resolve issues in back-end infrastructure and platforms by implementing effective solutions.

Address cross-stack problems and work closely with the security team to ensure high security and scalability.

Manage code and function implementation documentation and collaborate with the DevOps team to enhance the technology stack.

Requirements:

Minimum 5 years of Java programming experience.

Ideally, experience in developing trading applications in the financial sector, both traditional and crypto markets.

Proficiency in TDD methodology and automated testing.

Strong attention to detail, a proactive approach to problem-solving, and a sense of responsibility.

Willingness to learn, adapt to changing priorities, and work effectively under pressure.

Experience with derivative products is beneficial.

Life at the company:

Encouraged to explore opportunities within a collaborative and supportive team.

Fostered a proactive and transformative work environment focusing on innovative solutions.

Opportunity for personal and professional growth through skill development programs.

Supportive work culture promoting teamwork and cooperation.

Encouraged stakeholder engagement to drive progress towards a common goal.

Flexible working arrangements including hybrid or remote setups.

Internal mobility program offering career advancement opportunities.

Benefits:

Competitive salary and attractive annual leave entitlements, including birthday leave

Work flexibility with the option for hybrid or remote setups.

Internal mobility program for career development.

Work perks such as company visa card provided upon joining.

Benefits packages vary by region and can be discussed with the talent acquisition team.

About the company:

Founded in 2016, the company aims to bring cryptocurrency to every wallet by providing a secure and accessible platform. Committed to innovation and inclusivity, the company supports the growth of the digital ecosystem.

The company values diversity, inclusion, and equal opportunities in recruitment. Personal data of applicants will be used strictly for recruitment purposes, and only shortlisted candidates will be contacted.

Senior Product Designer - Exchange

Singapore
Singapore
Full time
Hybrid
About the role:

We are in need of a Senior Product Designer to oversee the institutional platform at Crypto.com. The ideal candidate should have expertise in designing complex trader workflows and a solid foundation in modular/atomic design systems. This position offers the opportunity to:

Take charge of creating and designing a comprehensive institutional trading platform.

Work closely with a top-performing development team.

Develop sophisticated, data-driven experiences for professional traders on desktop interfaces.

You will be part of a design-focused organization that highly values design thinking at all levels. As a Senior Product Designer, you will have the freedom to implement your creative vision while collaborating with skilled designers, developers, and product managers who are dedicated to delivering exceptional user experiences.

Responsibilities:

Design a modular interface.

Establish and manage a system of modular components that can be assembled into advanced trading views seamlessly.

Create customized workflows and interactions to support efficient customization and intuitive navigation.

Design detailed interfaces and visualizations that present extensive data in formats that are user-friendly for traders.

Research and Measurement:

Engage with users to comprehend their requirements.

Conduct research and analyze platform usage to identify areas for enhancement.

Monitor the impact of changes on key metrics.

Cross-Functional Excellence:

Partner with engineering leads to ensure smooth implementation of design system components.

Organize workshops and design reviews to align teams on design principles and execution.

Collaborate with product teams to incorporate their feedback into the system based on their needs.

Technical Implementation:

Work closely with developers to ensure the technical feasibility of design solutions.

Contribute to technical documentation and guidelines for implementation.

Lead discussions on architecture and design patterns.

Requirements:

Must-Have Qualifications:

Extensive experience in designing trading or financial platforms, particularly focusing on complex data workflows.

Minimum of 7 years of product design experience, including at least 3 years in desktop-class interfaces.

Proven success in building and scaling impactful products.

Impressive portfolio demonstrating high-quality design work and knowledge of trading environments.

Advanced skills in Figma and expertise in prototyping.

Understanding of front-end development principles and accessibility standards.

Proficiency in user research and data-driven decision-making.

Strong communication and presentation skills to effectively communicate design solutions and concepts.

Technical Expertise:

Proficient in creating and managing component libraries using modular and atomic design methods.

Familiarity with design tokens and systematic visual design strategies.

Knowledge of version control systems for design assets.

Understanding of modern front-end frameworks and their impact on scalable design systems.

Leadership Abilities:

Skilled in facilitating workshops and leading meetings for effective cross-team alignment.

Experience in managing stakeholder relationships across technical and product teams.

Ability to shape product strategy through user-centered design.

Proven track record of successful cross-functional collaboration and influencing outcomes.

Global Monitoring & Investigations Analyst

Madrid, Spain
Madrid, Spain
Full time
Hybrid
Job Responsibilities:

Monitor customer transactions for potential high-risk activity related to terrorist financing, human or drug trafficking, etc.

Prepare Suspicious Activity Reports (SARs) in compliance with regulatory requirements and partnership obligations.

Engage with customers on compliance-related matters.

Review new referrals and escalate suspicious activity reports within designated timelines.

Provide support and expertise to cross-functional teams like Customer Care and Risk.

Investigate criminal and suspicious activities targeting the company and its clients, ensuring adherence to policies and legal regulations.

Conduct global research on customers and their associates.

Meet individual goals based on set standards, both quantitative and qualitative.

Complete other ad-hoc tasks assigned by Senior Analyst or higher-level management.

Job Requirements:

Minimum of one year of relevant experience.

High school diploma or higher education.

Fintech experience is beneficial but not mandatory.

Understanding of relevant financial technology legislation.

Familiarity with the company's business, technical, financial, and organizational structure.

Effective communication skills at all levels, along with strong written and verbal abilities.

Good decision-making and problem-solving skills, ability to work both independently and in a team.

Personal qualities of integrity, initiative, perseverance, discretion, respect for others, interest in fintech, and motivation for the role.

Life at Crypto.com:

Encouraged to think innovatively and explore new opportunities in a collaborative and supportive team environment.

Transformational and proactive workspace that encourages employees to find creative solutions.

Opportunities for personal and professional growth through skill development.

Supportive work culture where colleagues assist and uplift each other towards common goals.

A unified team working together towards the broader vision of widespread cryptocurrency adoption.

Benefits:

Competitive salary.

Comprehensive medical insurance for employees and dependents.

Generous annual leave package including birthday and work anniversary leave.

Flexible work arrangements offering hybrid or remote setups.

Internal mobility program for career advancement.

Work perks like Crypto.com Visa card.

Varied benefits packages tailored to regional requirements.

About Crypto.com:

Founded in 2016, Crypto.com caters to over 80 million customers and is a rapidly growing global cryptocurrency platform. The focus is on driving cryptocurrency adoption through innovation while upholding security, privacy, and compliance standards for a fairer digital ecosystem.

Join a diverse and inclusive team at Crypto.com where opportunities are provided transparently and equitably for all candidates with different backgrounds, perspectives, and skills.

Applicants' personal data will be used solely for recruitment purposes.

B2B Analyst (KYB), Spain

Sofia, Bulgaria
Sofia, Bulgaria
Full time
Hybrid
Job Responsibilities:

Conduct due diligence on new customers, including requesting and reviewing KYB information and documentation for verification, while assessing associated risks.

Perform ongoing Know Your Customer/Business reviews during customer onboarding and subsequent monitoring per internal policies.

Investigate high-risk clients, such as Politically Exposed Persons, and gather necessary documentation for customer files completion.

Engage in drafting operational policies and procedures related to KYB.

Regularly assess existing customers in adherence to established policies and procedures.

Maintain communication with customers to update customer files promptly.

Process customer record amendments in various applications.

Provide support and knowledge sharing with cross-functional teams in Operations.

Evaluate ongoing work streams, provide feedback for operational enhancements, and contribute to achieving individual and team objectives.

Develop a comprehensive understanding of clients' business and associated parties to monitor client activities effectively.

Conduct further investigations on suspicious clients and transactions, reporting findings to the KYB/AML compliance officer.

Engage in specific projects that may arise intermittently.

Job Requirements:

Mandatory possession of a relevant Bachelor's degree.

Previous experience in KYB and business onboarding; fintech experience is advantageous.

Basic knowledge of financial technologies/services legislation preferable.

Effective communication with individuals at all levels, internally and externally.

Strong written and verbal communication skills.

Competent in decision-making, problem-solving, and both independent and team collaboration.

Traits including integrity, initiative, perseverance, discretion, respect for others, interest in fintech, and motivation.

Familiarity with Microsoft Windows and data management; additional languages a plus.

Proficiency in English language and excellent computer literacy.

Work Environment:

Empowered to think innovatively with a talented and supportive team.

Proactive and transformative work environment fostering creativity and innovation.

Opportunities for personal and professional growth and development.

Collaborative work culture supporting mutual assistance.

Flexibility in work hours and hybrid or remote setups.

Internal mobility program for career progression.

Various work perks provided, including an exclusive Visa card upon joining.

Benefits:

Competitive salary offered.

Attractive annual leave entitlement complemented by birthday and work anniversary leaves.

Possibilities for career advancement and diverse opportunities through internal mobility.

Varied work perks available to employees.

Benefits packages tailored by region requirements.

About Crypto.com:

Founded in 2016, Crypto.com caters to over 80 million customers and ranks as the world’s fastest-growing cryptocurrency platform. The mission is to ensure Cryptocurrency in Every Wallet™ by promoting the adoption of cryptocurrency through innovative solutions. Prioritizing security, privacy, and compliance, Crypto.com strives to empower the next generation of digital entrepreneurs and creators to construct a fairer and more inclusive digital ecosystem.

Crypto.com is an equal opportunities employer dedicated to fostering a transparent and fair environment accessible to all. Emphasizing diversity and inclusion, Crypto.com seeks candidates from various backgrounds, perspectives, and skill sets that enrich and fortify the team. Applicant data is solely used for recruitment purposes and not for other intents.

Kindly note that contact will be made with shortlisted candidates exclusively.

Backend Production Support Engineer - Night Shift

Shenzhen, China
Shenzhen, China
Full time
Hybrid
We are seeking a skilled individual to join our team dedicated to designing, developing, maintaining, and enhancing software for diverse venture projects aligned with our core businesses. These projects are rapidly implemented with a lean team. As a team member, you will play a key role in designing various components for scalable applications, ranging from frontend UI to backend infrastructure.

Responsibilities

Provide operational support during trading hours and manage daily operational procedures.

Actively monitor application performance and troubleshoot any issues promptly.

Work within the development team to create tools for operations and enhance system observability.

Automate and optimize operations and processes to drive efficiency.

Collaborate with colleagues, escalate to subject matter experts when needed, and establish strong working relationships with different operational groups.

Communicate effectively with developers and internal stakeholders regarding infrastructure and platform issues.

Collaborate with the SRE team to offer monitoring feedback in order to enhance observability.

Document operational procedures and establish a knowledge base to ensure scalable and maintainable operations.

Coordinate with vendors and internal stakeholders to ensure proper installation, configuration, and testing of application services.

Implement change management processes by evaluating change risks and devising backup plans.

Requirements

Minimum 5 years of experience in DevOps, particularly with AWS, Kubernetes, and CI/CD pipelines.

Proficiency in a Linux environment and relevant support tools.

Hands-on experience with shell scripting, Ruby, and SQL technologies.

Familiarity with monitoring and logging systems such as Datadog, Sumologic, and OpenTelemetry.

Knowledge of exchange platform domain.

Familiarity with GitOps using ArgoCD is a plus.

Strong analytical skills with a proactive approach to problem identification and resolution.

Detail-oriented with good multitasking abilities and ownership of work.

Excellent communication and interpersonal skills for engaging with technical and non-technical stakeholders.

Proficiency in both written and spoken English and Mandarin; knowledge of Cantonese is a bonus.

Willingness to work flexible hours, including covering U.S. trading sessions.

Positive and proactive attitude with a "can-do" mindset.

Desired Skills

Experience with version control systems, with Git knowledge being advantageous.

Understanding of SDLC processes and a proactive approach to process automation.

Quick learner with the ability to adapt to new technologies.

Previous experience managing software on AWS would be beneficial.

Benefits

Competitive salary.

Generous annual leave entitlements, including birthday and work anniversary leave.

Flexibility in work arrangements including flexible hours and hybrid or remote setup.

Opportunities for career growth through internal mobility programs.

Work perks include a Crypto.com Visa card upon joining.

Please note that the benefits package may vary based on regional requirements.

About Crypto.com

Established in 2016, Crypto.com serves over 80 million customers and is recognized as the world's fastest-growing global cryptocurrency platform. Our mission is clear: Cryptocurrency in Every Wallet™. Committed to security, privacy, and compliance, Crypto.com aims to drive cryptocurrency adoption through innovation while empowering the next generation of creators, builders, and entrepreneurs.

Crypto.com promotes diversity and inclusion, welcoming candidates from various backgrounds, perspectives, and skills to enrich our team. Personal data shared by applicants will only be used for recruitment purposes. Kindly note that only shortlisted candidates will be contacted.

Senior/ Product Manager (Loyalty)

Singapore
Singapore
Full time
Hybrid
At Crypto.com, the Loyalty & Rewards programs are crucial for driving user engagement and fostering lasting customer relationships. We are looking for an innovative Product Manager to spearhead and enhance our loyalty initiatives, crafting impactful, user-centric experiences with a global reach. As a Loyalty Product Manager, you will be tasked with defining and implementing a vision that enriches the value proposition for our users through rewards, benefits, and incentives. Collaboration with cross-functional teams will be pivotal in designing, building, and expanding loyalty solutions that not only fulfill business objectives but also captivate and gratify our clientele.

Responsibilities

Develop and guide the strategic roadmap for our loyalty and rewards products, ensuring alignment with overall business goals.

Lead the full product lifecycle from conception to launch, in close cooperation with engineering, design, analytics, and marketing teams to ensure successful and timely delivery.

Continuously collect user feedback and evaluate program performance to steer feature improvements and new product initiatives.

Remain abreast of market trends and competitor offerings to guarantee our loyalty programs remain pioneering and provide substantial value to users.

Manage and refine existing loyalty features while identifying fresh growth opportunities and enhancements.

Requirements

A minimum of 4 years of product management experience, preferably with a focus on loyalty, rewards, or customer engagement programs.

Demonstrated track record of launching and refining consumer-oriented products at scale.

Data-driven approach with the ability to convert insights into actionable product strategies.

Outstanding communication skills and aptitude for collaborating effectively with diverse teams.

Proven capacity to strike a balance between customer requirements and business objectives in a dynamic environment.

Knowledge of crypto or fintech industries is beneficial but not mandatory; a keen interest in the future of digital finance in the context of loyalty is essential.

A proactive, solution-oriented mindset with a drive to innovate and enhance customer experiences.

Backend Production Support Engineer - Night Shift

Taipei, Taiwan
Taipei, Taiwan
Full time
Hybrid
We are a team dedicated to designing, developing, maintaining, and enhancing software for various venture projects that align with our core businesses. These projects are rapidly initiated with a lean team. You will play a key role in designing different components crucial for scalable applications, spanning from frontend UI to backend infrastructure.

Responsibilities:

Providing operational support during trading hours and executing daily operation procedures.

Actively monitoring application status and promptly resolving issues.

Contributing to the development team by creating tools for operation and enhancing system observability.

Automating and optimizing operations and processes to boost efficiency.

Collaborating with team members and escalating complex issues to experts when necessary.

Establishing strong relationships with various operation groups.

Effectively communicating with developers and internal stakeholders on infrastructure/platform matters and updates.

Working with the SRE team to provide feedback on monitoring for improved observability.

Documenting operational procedures and creating a knowledge base to ensure scalability and maintainability of operations.

Coordinating with vendors and internal stakeholders to ensure the proper installation, configuration, and testing of application services.

Implementing effective change management procedures, including risk evaluation and developing backup plans.

Requirements:

Minimum of 5 years of DevOps experience, specifically with AWS, Kubernetes, and CI/CD pipelines.

Proficiency in a Linux environment and relevant support tools.

Experience with shell scripting, Ruby, and SQL technologies.

Familiarity with monitoring and logging systems such as Datadog, Sumologic, and OpenTelemetry.

Background in exchange platform domain knowledge.

Knowledge of GitOps with ArgoCD is a bonus.

Strong analytical skills with a proactive approach to identifying and resolving issues.

Detail-oriented with a sense of ownership and ability to handle multiple projects concurrently.

Excellent communication skills to engage both technical and non-technical stakeholders.

Proficiency in both written and spoken English and Mandarin with Cantonese as a plus.

Willingness to work flexible hours to cover US trading sessions.

Positive and proactive mindset with a solution-oriented attitude.

Desired Skills:

Experience with version control systems, with Git experience preferred.

Understanding of SDLC processes and a proactive approach to process automation.

Quick learner with a knack for acquiring new technologies.

Experience managing software on AWS is advantageous.

Life @ Crypto.com:

Encouraged to think innovatively and pursue new opportunities within a talented and supportive team.

Transformational and proactive working environment promoting innovative solutions.

Growth opportunities with a focus on personal and professional development.

Strong team collaboration for achieving the ultimate goal: Cryptocurrency in every wallet.

Emphasis on work culture with a flexible working approach and hybrid or remote setup.

Internal mobility program offering career advancement options.

Work perks include the crypto.com visa card upon joining.

Benefits:

Competitive salary.

Generous annual leave entitlement including birthday and work anniversary.

Flexibility in work hours and hybrid or remote setup options.

Internal mobility program for career advancement.

Work perks such as the crypto.com visa card.

About Crypto.com:

Founded in 2016, Crypto.com serves a vast customer base and is rapidly becoming a leading global cryptocurrency platform. Driving the vision of Cryptocurrency in Every Wallet™, Crypto.com is committed to fostering cryptocurrency adoption through innovation and empowerment. Their mission includes creating a fair and more equitable digital ecosystem.

Crypto.com is an equal opportunities employer, emphasizing diversity and inclusion. They seek candidates with diverse backgrounds, perspectives, and skills to strengthen their team. Personal data provided will be used strictly for recruitment purposes, and only shortlisted candidates will be contacted.

Senior Product Designer - Exchange

Hong Kong
Hong Kong
Full time
Hybrid
About the role:

We are in search of a Senior Product Designer to oversee Crypto.com's institutional platform. The ideal candidate should possess a deep understanding of designing for complex trader workflows and a solid grasp of modular/atomic design systems.

Responsibilities:

Develop a modular interface and maintain a system of components for advanced trading views.

Design customizable workflows and interactions for intuitive navigation.

Create detailed interfaces and visualizations to present extensive data in user-friendly formats.

Research and Measure:

Gather user feedback and analyze platform usage to identify areas for improvement.

Monitor the impact of changes on key metrics.

Cross-Functional Excellence:

Partner with engineering leads to ensure successful implementation of design components.

Conduct workshops and design reviews to align teams on principles and implementation.

Collaborate with product teams to integrate feedback into the system.

Technical Implementation:

Work closely with developers to ensure the feasibility of design solutions.

Contribute to technical documentation and guidelines for implementation.

Engage in discussions on architecture and design patterns.

Requirements:

7+ years of product design experience, with a focus on desktop-class interfaces.

Experience designing trading or financial platforms with complex workflows.

Demonstrated ability to build and scale high-impact products.

Strong portfolio showcasing expertise in designing for trading environments.

Proficient in Figma and prototyping.

Knowledge of front-end development and accessibility standards.

Experience in user research and data-driven decision-making.

Strong communication and presentation skills.

Technical Expertise:

Proficiency in creating and managing component libraries using modular and atomic design.

Familiarity with design tokens and systematic visual design.

Understanding of version control for design assets.

Knowledge of modern front-end frameworks and their roles in design systems.

Leadership Abilities:

Skilled in facilitating workshops for team alignment.

Experience in managing stakeholder relationships.

Capable of shaping product strategy through user-centered design.

Successful track record of cross-functional collaboration and influence.

Software Developer - Campus Hire

Hong Kong
Hong Kong
Full time
Hybrid
About the team:

We are a team focused on designing, developing, maintaining, and enhancing software for various ventures projects. These projects are adjacent to our core businesses and operate with a lean team to ensure fast bootstrapping. Your role will involve actively participating in the design of various components for scalable applications, covering frontend UI to backend infrastructure.

Responsibilities

Create secure and scalable backend systems to cater to millions of global users.

Implement high-quality coding standards to deliver readable, stable, and maintainable systems.

Collaborate closely with team members to facilitate growth through activities like code reviews, knowledge sharing sessions, and project retrospectives.

Analyze requirements intelligently and solve complex problems across the stack.

Conduct technical research and suggest practical ways to enhance the tech stack for long-term engineering projects.

Follow and enhance the development process continually.

Requirements

Hold a degree in Computer Science, Financial Technology, Information Technology, or related fields.

Display interest in working with talented team members to develop top-notch products that solve real-world financial industry challenges.

Embrace the open-source community and be willing to contribute for the common good.

Be able to quickly learn new technologies, have a strong drive to achieve tasks, and possess a problem-solving mindset.

Demonstrate humility to accept better ideas, a willingness to improve processes, and openness to facing challenges.

Be familiar with an iterative product development style.

Exciting opportunities available:

Mobile Developer

Web/Frontend Developer

Backend Developer

Full Stack Developer

Quantitative Developer

Data Engineer

Life @ [Organization]

Encouraged to think innovatively, explore new opportunities, and work alongside a talented and supportive team.

Provided with a transformational and proactive work environment that encourages employees to come up with innovative solutions.

Offered growth opportunities by helping in developing new skill sets for personal and professional development.

Valued work culture where colleagues support each other, making it a cohesive and collaborative environment.

Engage with stakeholders to work towards a common goal of making cryptocurrency accessible to all.

Enjoy work flexibility with flexi-hours and hybrid or remote working arrangements.

Internal mobility program available to employees for exploring career alternatives.

Access to work perks, including a company visa card upon joining.

Are you ready to begin your career with us?

Benefits

Competitive salary offered.

Generous annual leave entitlement, including birthday and work anniversary leave.

Flexibility in work hours with options for hybrid or remote work setups.

Internal mobility program to explore various career paths.

Work perks include a company visa card upon commencement.

Benefits packages may vary depending on regional requirements.

About [Organization]

Founded in 2016, [Organization] currently serves over 80 million customers globally and is the world's rapidly growing cryptocurrency platform. The vision is to ensure Cryptocurrency in Every Wallet™ and promote the adoption of cryptocurrency through innovation, enabling builders and entrepreneurs to develop a fairer digital ecosystem based on security, privacy, and compliance.

[Organization] is committed to providing equal opportunities in a diverse and inclusive environment. The company values diversity and inclusion, seeking candidates with varied backgrounds, perspectives, and skills to strengthen the team. Personal data of applicants will only be used for recruitment purposes, and only shortlisted candidates will be contacted.

Product Manager (Loyalty)

Hong Kong
Hong Kong
Full time
Hybrid
At Crypto.com, our Loyalty & Rewards programs are integral to driving user engagement and fostering lasting relationships with our customers. We are in search of an innovative Product Manager to spearhead and revolutionize our loyalty initiatives, crafting impactful, user-centric experiences that resonate on a global scale. As a Loyalty Product Manager, your role will entail defining and implementing a vision that enriches the value we provide to users through rewards, benefits, and incentives. Collaboration with cross-functional teams will be imperative as you design, develop, and expand loyalty solutions that not only meet business objectives but also captivate and please our customers.

Responsibilities

Develop and orchestrate the strategic roadmap for our loyalty and rewards products to ensure alignment with overarching business objectives

Drive the entire product lifecycle from ideation to deployment, collaborating with engineering, design, analytics, and marketing teams for successful and timely delivery

Continuously collect user feedback and analyze program performance to steer feature improvements and novel product development

Keep abreast of market trends and rival offerings to guarantee our loyalty programs remain innovative and deliver substantial value to users

Manage and refine existing loyalty features while seeking new avenues for growth and enhancement

Requirements

A minimum of 4 years of experience in product management, preferably with a focus on loyalty, rewards, or customer engagement programs

Demonstrated success in launching and refining consumer-facing products at scale

Possess a data-driven approach with the ability to translate insights into actionable product strategies

Outstanding communication skills and adeptness at collaborating across diverse teams

Ability to strike a balance between customer demands and business objectives in a fast-paced setting

Familiarity with the crypto or fintech industries is advantageous but not mandatory; a fervor for the future of loyalty in digital finance is crucial

An innovative and customer experience improvement-oriented mindset, coupled with a proactive and problem-solving attitude

(Mid/Senior) iOS Developer - Exchange App

Kuala Lumpur, Malaysia
Kuala Lumpur, Malaysia
Full time
Remote
About the role:

As a valuable member of our team, your main focus will be on creating top-notch iOS applications using cutting-edge technology. We work predominantly with Swift, implementing an MVVM architecture and transitioning towards SwiftUI. Experience with reactive programming and SwiftUI would be advantageous.

Key Contributions:

Collaborate closely with tech and product team members within a feature team to innovate features for a broad global user base.

Analyze product requirements and designs from product owners, offering valuable feedback based on your iOS development expertise.

Deliver quality, modularized, and scalable code within reasonable timeframes that is maintainable and testable.

Engage in regular discussions not only within your feature team but also across the iOS team to ensure your contributions are recognized and appreciated.

Your Expertise:

Minimum 4 years of full-time iOS development experience, with no upper limit.

Strong proficiency in Swift and UIKit with a solid grasp of iOS development best practices.

Knowledge of MVVM architecture (experience with RxSwift and SwiftUI is highly desirable).

Experience in writing unit tests and snapshot/UI tests.

Proficient in Git and familiarity with branching models like Git-flow and Trunk Based Development.

Strong problem-solving abilities and a commitment to continuous learning.

Excellent communication and collaboration skills.

Strong emphasis on producing high-quality code and exceptional user experiences.

Senior developer candidates with more experience will also be considered.

If you are a motivated iOS developer who enjoys collaborative environments, we welcome you to apply. Additionally, please include examples of your work or a link to your portfolio when submitting your application.

Life @ Company:

Encouragement to think big and explore new opportunities within a talented and supportive team.

Proactive and transformative work environment that promotes innovative solutions.

Internal support for developing new skill sets to enhance personal and professional growth.

Strong work culture emphasizing collaboration and teamwork to achieve common goals.

Are you ready to embark on an exciting journey with us?

Benefits:

Competitive salary.

Comprehensive medical insurance coverage extended to dependents.

Generous annual leave entitlements including special occasions.

Flexibility with work hours and remote working options.

Join us and contribute to the development of cutting-edge mobile applications aiming to make a difference in the cryptocurrency world.

Discover more about us through our website.

Backend Production Support Engineer - Night Shift

Hong Kong
Hong Kong
Full time
Hybrid
We are seeking a talented individual to be a part of our team responsible for designing, developing, maintaining, and enhancing software for various venture projects that complement our core businesses. These projects are rapidly bootstrapped with a lean team. As a member of our team, you will actively contribute to designing diverse components for scalable applications, spanning from frontend UI to backend infrastructure.

Responsibilities

Provide operational support during trading hours and manage daily operational procedures.

Proactively monitor application statuses and promptly address any issues that arise.

Collaborate with the development team to create tools for operations and enhance system observability.

Automate and optimize operations and processes to boost efficiency.

Engage with teammates, escalate matters to subject matter experts when necessary, and forge strong relationships with various operation groups.

Effectively communicate with developers and internal stakeholders on infrastructure and platform issues and updates.

Work closely with the Site Reliability Engineering (SRE) team to provide monitoring feedback for improved observability.

Document operational procedures and establish a knowledge base for scalable and maintainable operations.

Coordinate with vendors and internal stakeholders to ensure the proper installation, configuration, and testing of application services.

Implement proper change management, including risk evaluation for changes and crafting backup plans.

Requirements

Possess at least 5 years of DevOps experience, particularly with AWS, Kubernetes, and CI/CD pipelines.

Have strong proficiency in a Linux environment and related support tools.

Hands-on experience with shell scripting, Ruby, and SQL technologies.

Familiarity with monitoring and logging systems such as Datadog, Sumologic, and OpenTelemetry.

Knowledge of exchange platform domain is advantageous.

Experience with GitOps using ArgoCD is a plus.

Demonstrate strong analytical skills, proactive issue identification, attention to detail, and the ability to handle multiple projects simultaneously.

Excellent communication and interpersonal skills to engage with both technical and non-technical stakeholders.

Fluency in written and spoken English and Mandarin; knowledge of Cantonese is a bonus.

Willingness to work flexible hours to cover US trading sessions and maintain a proactive and positive attitude.

Desired Skills

Proficiency in version control systems, with Git experience as a plus.

Familiarity with SDLC processes and a proactive approach to process automation.

Ability to quickly learn new technologies and processes.

Experience in managing software on AWS is beneficial.

Benefits

Competitive salary.

Generous annual leave entitlement including birthday and work anniversary leave.

Work flexibility with flexible hours and hybrid or remote work setups.

Opportunities for career growth through internal mobility programs.

Work perks including access to Crypto.com visa card upon joining.

About Crypto.com:

Founded in 2016, Crypto.com is a leading global cryptocurrency platform, serving over 80 million customers. Our vision is to make cryptocurrency accessible to everyone. Committed to security, privacy, and compliance, we aim to drive crypto adoption through innovation, empowering the next generation of innovators. We value diversity and adhere to equal employment opportunities for all. Personal data provided by applicants will be used for recruitment purposes only. Only shortlisted candidates will be contacted.

(Mid/Senior) iOS Developer - Exchange App

Bangkok, Thailand
Bangkok, Thailand
Full time
Remote
About the role:

As a valued member of our team, your main focus will be on developing top-tier iOS applications using modern technology. Our apps are exclusively Swift-based and adhere to an MVVM architecture. We heavily utilize RxSwift and are gradually integrating SwiftUI throughout our projects. Knowledge of reactive programming and SwiftUI is advantageous.

The impact you will have:

Work closely with tech and product team members within a cross-functional feature team to create innovative features for a large global user base.

Assess product requirements and designs provided by product owners, offering insightful feedback based on your iOS development expertise.

Produce high-quality, modular, and scalable code that can be easily maintained and tested within reasonable timeframes.

Regularly participate in meetings not only with your feature team but also with the overall iOS team to ensure your input and ideas are acknowledged and respected.

Your skills:

Minimum of 4 years of full-time iOS development experience (no maximum limit).

Strong proficiency in Swift, UIKit, with a solid grasp of iOS development best practices.

Familiarity with MVVM architecture (experience with RxSwift and SwiftUI is highly preferred).

Experience in writing unit tests and snapshot/UI tests.

Proficient in Git with familiarity in branching models like Git-flow, Trunk Based Development, etc.

Excellent problem-solving abilities and a continual willingness to learn.

Strong communication and collaboration skills.

A strong focus on delivering exceptional user experiences through high-quality code.

Additional experience will be considered for senior developer roles.

If you are a motivated iOS developer who excels in a collaborative setting, we are excited to hear from you. Feel free to share examples of your work or links to your portfolio with your application.

Life @:

Encouraged to think innovatively, explore new opportunities, and collaborate with a skilled and ambitious team.

A proactive and transformative work environment that empowers employees to find creative solutions.

Opportunities for personal and professional growth through skill development.

Supportive work culture where colleagues assist and champion each other.

Unified teamwork to achieve our shared vision of making cryptocurrency accessible to all.

Are you eager to advance your career with us?

Benefits:

Competitive salary.

Comprehensive medical insurance package with coverage for dependents.

Generous annual leave entitlement including birthday and work anniversary leave.

Work flexibility options, including flexi-hours and hybrid or remote setups.

Internal mobility program providing diverse career development opportunities.

Work perks such as a company Visa card.

Varied benefits packages available based on regional requirements.

About Crypto.com:

Crypto.com, established in 2016, serves over 80 million customers and is the world’s fastest-growing global cryptocurrency platform. Our mission is to democratize cryptocurrency access for everyone. Focused on security, privacy, and compliance, Crypto.com aims to drive cryptocurrency adoption through innovation, empowering the next generation of creators and entrepreneurs in building a fairer digital ecosystem.

Join us as we focus on creating an inclusive and diverse work environment where opportunity is accessible to all in a fair and transparent manner. We value candidates with diverse backgrounds, perspectives, and skills that enrich and strengthen our team. Personal data shared by applicants will be used solely for recruitment purposes.

Product Design Lead - Design Systems

Taipei, Taiwan
Taipei, Taiwan
Full time
Hybrid
** The Opportunity**

We are seeking a talented individual to fulfill the role of Product Design Lead. This position entails taking ownership and advancing our design system, the backbone of our product experiences. In this role, you will have the chance to:

Influence the design language that will reach millions of users through our product suite

Establish and oversee a specialized team dedicated to producing scalable, accessible, and innovative design solutions

Spearhead the advancement of our design system architecture as we expand our product offerings

Collaborate with leadership to define and execute design strategies that align with our business goals

Promote design excellence and consistency across all our product interfaces

Provide guidance to a team of 2 to 3 visual and product designers

You would be joining an organization that prioritizes design thinking at all levels and where systems thinking is encouraged. As the Design Systems Lead, you will have the autonomy to bring your vision to life and collaborate with adept designers, developers, and product managers who share a passion for delivering outstanding user experiences.

Responsibilities:

Design System Leadership:

Define the strategic vision and roadmap for our design system to ensure it accommodates our growing product requirements

Oversee the development and upkeep of our component library, design tokens, and documentation

Establish operational models and procedures for the adoption and contribution to the design system

Cross-Functional Excellence:

Collaborate with engineering leads to guarantee smooth integration of design system components

Organize workshops and design evaluations to align teams on design principles and implementation

Work closely with product teams to understand their needs and integrate feedback into the system

Team Development:

Foster a culture of knowledge sharing and continuous enhancement

Lead design reviews and provide constructive feedback to elevate design standards

Technical Implementation:

Partner with developers to ensure the technical feasibility of design solutions

Contribute to technical documentation and implementation guidelines

Initiate discussions concerning component architecture and design patterns

Requirements:

Minimum of 7 years of product design experience, with at least 3 years specializing in design systems

Demonstrated ability to establish and enlarge design systems for intricate products

Strong portfolio showcasing systematic thinking and component-based design

Hands-on experience in leading and mentoring design teams

Exceptional proficiency in Figma and prototyping techniques

Profound understanding of front-end development principles

Comprehensive knowledge of accessibility standards and inclusive design practices

Exposure to user research and data-driven decision-making

Outstanding communication and presentation skills

Proficient in developing and managing component libraries

Background in design tokens and systematic visual design approaches

Competent in version control systems

Familiarity with contemporary front-end frameworks and their impact on design systems

Strong facilitation and workshop leadership capabilities

Experience in managing relationships with stakeholders across various disciplines

Proven ability to influence product strategy through design thinking

Track record of effective cross-functional collaboration

(Mid/Senior) iOS Developer - Exchange App

Ho Chi Minh City, Vietnam
Ho Chi Minh City, Vietnam
Full time
Remote
About the role:

Join our team to focus on creating top-tier iOS applications using current technologies. We predominantly work with Swift, implementing an MVVM architecture and integrating RxSwift and SwiftUI into our projects. Prior experience with reactive programming and SwiftUI is advantageous.

Responsibilities:

Work closely with tech and product team members in a collaborative environment to develop innovative features for a significant global user base.

Provide valuable feedback on product requirements and designs based on your iOS development expertise.

Deliver high-quality, modular, and scalable code promptly that is easy to maintain and test.

Engage in regular discussions with your feature team and the larger iOS team to share ideas and insights effectively.

Requirements:

Minimum of 4 years of full-time iOS development experience, with no maximum limit.

Proficiency in Swift, UIKit, and a strong grasp of iOS development best practices.

Knowledge of MVVM architecture; experience with RxSwift and SwiftUI is preferred.

Ability to write unit tests and snapshot/UI tests.

Proficiency in Git and familiarity with branching models like Git-flow and Trunk Based Development.

Strong problem-solving skills, a willingness to continuously learn, and exceptional communication and collaboration abilities.

A focus on producing high-quality code and exceptional user experiences.

Senior developer candidates with more experience will be considered as well.

If you are an enthusiastic and skilled iOS developer who excels in a team environment, we look forward to hearing from you. Please provide examples of your work or a link to your portfolio with your application.

Empowered to think big and explore new opportunities in a supportive team. Encourages proactive problem-solving and innovation. Opportunities for personal and professional growth through new skill development. A culture of teamwork and support among industry-leading colleagues. Collaborative efforts to promote the widespread adoption of cryptocurrency.

Benefits:

Competitive salary.

Medical insurance coverage extended to dependents.

Generous annual leave entitlement including special occasions.

Flexible working arrangements including flexi-hours and remote options.

Internal mobility program for diverse career development opportunities.

Additional work perks including a company visa card.

About the Company:

Established in 2016, we cater to over 80 million customers and are a rapidly expanding global cryptocurrency platform, aiming to make cryptocurrency accessible to all. Committed to security, privacy, and compliance, we drive cryptocurrency adoption through innovation, empowering the future generation of innovators and builders for a fairer digital ecosystem.

Product Design Lead - Design Systems

Taipei, Taiwan
Taipei, Taiwan
Full time
Hybrid
** Product Design Lead**

We are seeking a dynamic Product Design Lead to take charge of our design system, the fundamental element that drives our product experiences. This position presents a distinctive opportunity to:

Define the design language that will impact a vast user base across our product range

Establish and manage a specialized team devoted to producing scalable, accessible, and innovative design solutions

Lead the advancement of our design system architecture as our product offerings expand

Collaborate with senior management to establish and execute design strategies in alignment with our business goals

Promote design excellence and uniformity throughout all product interactions

Provide guidance and mentorship to a team of 2 to 3 visual and product designers

Join a design-centric organization that values systems thinking and supports it at every level. As the Design Systems Lead, you will have the autonomy to execute your vision while working alongside skilled designers, developers, and product managers who are dedicated to crafting exceptional user experiences.

Responsibilities:

Design System Leadership:

Devise the strategic vision and roadmap for our design system to ensure its scalability with our evolving product requirements

Oversee the creation and upkeep of our component library, design tokens, and documentation

Introduce governance structures and procedures for design system incorporation and contribution

Cross-Functional Excellence:

Collaborate with engineering leaders to guarantee smooth integration of design system components

Conduct workshops and design reviews to align teams on design principles and implementation

Engage with product teams to grasp their needs and integrate feedback into the system

Team Development:

Cultivate a culture of sharing knowledge and continual enhancement

Lead design critiquing sessions and offer constructive feedback to enhance design quality

Technical Implementation:

Work closely with developers to confirm the technical feasibility of design solutions

Contribute to technical documentation and implementation guidelines

Initiate discussions on component architecture and design patterns

Requirements:

Minimum of 7 years in product design, including at least 3 years of focus on design systems

Proven track record in constructing and scaling design systems for complex products

Solid portfolio showcasing a systematic approach and component-based design

Experience in leading and mentoring design teams

Proficiency in Figma and prototyping techniques

Understanding of front-end development principles

Comprehensive knowledge of accessibility standards and inclusive design methods

Background in user research and data-driven decision-making

Excellent communication and presentation capabilities

Proficient in developing and maintaining component libraries

Familiarity with design tokens and systematic visual design approaches

Competence in version control systems

Awareness of modern front-end frameworks and their impact on design systems

Strong facilitation and workshop leadership skills

Experience in managing stakeholder relationships across various fields

Proven ability to influence product strategy through design thinking

Track record of effective cross-functional collaboration

Backend Quality Assurance Automation Engineer

Shenzhen, China +2
Shenzhen, China +2
Full time
Hybrid
We are seeking a talented individual to join our team in designing, developing, maintaining, and enhancing software for various ventures projects that complement our core businesses. These projects are rapidly launched with lean teams, engaging in everything from frontend UI design to backend infrastructure development.

Responsibilities

Enhance and maintain test frameworks, tools, and technologies to uphold high-quality standards within the organization.

Set up and manage development platforms and testing environments to facilitate fast and accurate feedback for QA and developers.

Utilize coding to address technical challenges and automate processes to shorten the test cycle.

Collaborate with Development, Test, and Product Management teams to devise effective test and validation strategies.

Contribute to the creation of robust, scalable, and high-quality test automation solutions for various testing types.

Assist in establishing a Continuous Integration (CI) environment and contribute to ongoing process enhancements.

Participate in backend codebase development to ensure testability of business logic.

Develop, execute, and troubleshoot automated test scenarios across systems.

Identify areas for improvement in testing and development processes and contribute to automation tools enhancements.

Maintain a high-quality standard in a dynamic and evolving work environment.

Ensure scalability and efficiency of the testing environment with up-to-date test cases.

Collaborate closely with developers and QA to maintain platform stability and testability.

Requirements

Proficiency in designing and developing with Python, Ruby, or Go.

Strong understanding of object-oriented programming and proficient coding and debugging skills.

Experience in working with Backend server systems and QA platforms.

Familiarity with various tools and frameworks such as Github Actions, TestNG, Appium, Selenium, and Cucumber.

Experience in mobile and web testing is advantageous, particularly with automated test techniques focusing on quality throughout the software development cycle.

Knowledge of software design principles, patterns, algorithms, data structures, and multi-threading concepts.

Customer-oriented with excellent problem-solving and analytical skills.

Passion for enhancing code quality through collaboration with development teams and active participation in code reviews.

Excellent communication and interpersonal skills to work effectively with different teams.

Proficiency in working across Linux, cloud platforms, and microservice-based architecture, with AWS knowledge as a plus.

Experience in working in an agile environment is preferred.

Benefits

Competitive salary.

Generous annual leave entitlement, including birthday and work anniversary leave.

Flexible working hours and hybrid or remote work options.

Internal mobility program to explore various career alternatives within the organization.

Work perks, including a crypto.com visa card upon joining.

If you believe you are ready to embark on an exciting journey with us and meet the requirements above, we look forward to receiving your application.

AI Specialist

Singapore
Singapore
Full time
Hybrid
Responsibilities:

Develop and establish data pipelines for processing and analyzing significant volumes of data and preparing training datasets.

Construct predictive models and machine learning algorithms to uncover trends and patterns.

Create and deploy generative AI models to solve real-world challenges spanning different domains such as natural language processing and image, video, and voice generation.

Engage in research on emerging generative AI methodologies and algorithms.

Collaborate with cross-functional teams to design and implement AI solutions.

Requirements:

Proficiency in ML modeling techniques, supervised/unsupervised learning, deep learning frameworks, generative AI, and NLP.

Familiarity with prompt engineering, prompt optimization, and multimodal generative AI.

Strong programming abilities in Python and Unix/PowerShell scripting.

Experience with cloud computing platforms and AI technologies like AWS, GCP, or Azure.

Familiarity with LLMs, including models such as Hugging Face ML, GPT, Claude, etc.

Stay informed about the latest advancements in AI technologies.

Blockchain Security Application Support Engineer

Ho Chi Minh City, Vietnam
Ho Chi Minh City, Vietnam
Full time
Hybrid
Responsibilities

Primary tasks include ensuring the continuous operation of the application in the Production environment.

Managing other non-production environments like pre-production and staging.

Deep understanding of application features and various supported blockchains.

Collaborate with application and infrastructure engineers to grasp upcoming changes for production.

Implement fixes, optimizations, and enhancements on applications and infrastructure.

Identify issues that could impact production uptime, scalability, or responsiveness from deliveries.

Monitor, troubleshoot, and address application alerts and incidents.

Oversee incident and problem management, followed by post-resolution checks to ensure effective resolution.

Enhance monitoring tools and processes continuously.

Coordinate disaster recovery testing and audits.

Maintain and provide support for blockchain infrastructure.

Senior roles involve communicating with stakeholders about application-related issues.

Requirements

Bachelor's degree in Computer Science, Engineering, Information Technology, or related field.

Proficiency in blockchain technology and programming languages like Rust, JavaScript, or Golang.

Necessary working or project experience in the Web 3/Cryptocurrency/Blockchain realm.

Previous work experience in application support.

Strong attention to detail, analytical thinking, and adept at analyzing logs for irregularities.

Curiosity and ability to pinpoint problems or root causes, communicating findings effectively with the team.

Experience with deploying on various cloud platforms such as Azure, Google Cloud, Amazon Web Services.

Competence in building, implementing, and managing monitoring tools like Grafana and Prometheus.

Proficiency in deploying and maintaining container infrastructures including Kubernetes and Docker.

Experience in building, deploying, and maintaining logging tools like Fluentd, Elasticsearch, and Kibana.

Familiarity with developing and deploying infrastructure through code using tools like Kubernetes, Terraform, Docker, and Ansible.

Understanding of blockchain concepts with knowledge about one or more blockchain technologies considered a plus.

Strong written communication skills in English.

Senior Application Support Analyst

Singapore
Singapore
Full time
Hybrid
Exchange Support team members are needed to join a renowned company's cryptocurrency trading business that operates around the clock. This team is dedicated to offering L2/L3 support to Business users and oversees the production environment for essential business lines. Responsibilities include User Management, Incident Management, Process Management, Operations Management, and Continuous Improvement efforts within the team.

Responsibilities:

Providing technical support to Sales, Business Users, Institutional, and Retail customer base focusing on application support, API support, and network connectivity.

Identifying and resolving production incidents, taking end-to-end ownership of issues, collaborating with technical and business teams, and escalating and resolving incidents promptly.

Taking charge of all release activities, participating in audit reviews, and executing BCP exercises. Ensuring Process Management aligns with ITIL best practices, SLAs, and client expectations.

Monitoring and automating application and infrastructure alerts to maintain system stability and uptime. Maintaining a knowledge repository and documentation of standard operating procedures.

Identifying areas for improvement, optimizing processes, automating manual tasks, and enhancing the service levels for end-users.

Required Skills:

7 to 15 years of Production Support experience, preferably in Banking or Financial Services.

Technical proficiency in UNIX commands, SQL, Bash/Python scripting, supporting FIX protocol and APIs.

Strong understanding of Linux/Java systems, familiarity with Cloud Technology, and DevOps tools.

Knowledge of monitoring tools like Grafana, Prometheus, Control-M, ITRS Geneos, Dynatrace, or equivalent tools.

Service-oriented with excellent incident handling and troubleshooting capabilities, preference for ITIL certification.

Strong written and verbal communication skills, ability to communicate effectively with stakeholders and interfacing teams.

Experience in supporting Trading Systems (OMS/EMS) with exposure to Equities, Derivatives, FX, or Cryptocurrency Trading.

Ability to work under pressure, manage multiple priorities, with attention to detail and a results-driven focus.

Self-driven and quick to grasp new concepts, business areas, and technologies.

Open to shift work and weekend support.

(Mid/Senior) iOS Developer - Exchange App

Taipei, Taiwan
Taipei, Taiwan
Full time
Hybrid
About the Role

As a key member of our team, you will specialize in crafting top-notch iOS applications using the latest technology stack available. These apps are developed exclusively in Swift and adhere to an MVVM architecture. We heavily utilize RxSwift and are progressively integrating more SwiftUI in our projects. Any experience with reactive programming and SwiftUI would be advantageous.

How You Will Make a Difference

Collaborate closely with tech and product team members in a cross-functional feature group to create innovative features for a large global user base.

Evaluate product requirements and designs provided by product owners, offering valuable feedback based on your iOS development expertise.

Deliver high-quality, modular, and scalable code that is maintainable and testable within reasonable timeframes.

Participate in regular sync-ups not only with your feature team but also with the entire iOS team to ensure your insights and ideas are acknowledged and valued.

Your Expertise

At least 4 years of full-time experience in iOS development (no upper limit).

Proficient in Swift, UIKit, and a comprehensive understanding of iOS development best practices.

Familiarity with MVVM architecture (experience with RxSwift and SwiftUI is highly desirable).

Experience writing unit tests and snapshot/UI tests.

Proficiency in Git and familiarity with branching models such as Git-flow, Trunk Based Development, etc.

Strong problem-solving abilities and a commitment to continuous learning.

Exceptional communication and collaboration skills.

Focus on delivering high-quality code and outstanding user experiences.

Considering experienced individuals for a senior developer role.

If you are a driven and talented iOS developer who thrives in a collaborative setting, we are eager to hear from you. Share examples of your work or links to your portfolio along with your application.

Life @ [Company Name]

Encouraged to think ambitiously and explore new opportunities within a talented, ambitious, and supportive team.

Transformative and proactive work environment that encourages employees to find innovative solutions.

Opportunities for personal and professional growth through new skill development.

Strong work culture with supportive colleagues who are willing to help one another.

Focused on working as one cohesive team to achieve the ultimate goal of cryptocurrency in every wallet.

Benefits

Competitive salary.

Comprehensive medical insurance for employees and their dependents.

Generous annual leave entitlement, including birthday and work anniversary leave.

Work flexibility with options for flexi-work hours and hybrid or remote setups.

Internal mobility program offering diverse career opportunities.

Work perks include a company Visa card among other benefits.

About [Company Name]

Established in 2016, [Company Name] serves over 80 million customers and is the world's fastest-growing global cryptocurrency platform. The vision is clear: Cryptocurrency in Every Wallet™. Committed to security, privacy, and compliance, [Company Name] aims to expedite cryptocurrency adoption through innovation and empower the next generation of digital ecosystem builders, creators, and entrepreneurs.

[Company Name] is an equal opportunities employer, fostering an environment where opportunities are equally available to all in a fair and transparent manner. The company values diversity and inclusion, actively seeking candidates with various backgrounds, perspectives, and skills to enhance the team.

Personal data provided by applicants will only be used for recruitment purposes.

Senior Application Support Analyst

Canada
Canada
Full time
Hybrid
Exchange Support team plays a crucial role in maintaining the global system for the firm’s cryptocurrency trading business, which operates round the clock. The team is responsible for providing L2/L3 support to Business users and has complete ownership of the production environment for key business lines including Exchange platform, Risk management system, Backoffice, Market data, and non-trading activities. We are seeking tech-savvy team members to join the Exchange Production Support team.

Responsibilities

Provide technical support to Sales, Business Users, Institutional and Retail customer base regarding application support, API support, and network connectivity.

Identify and resolve production incidents, taking end-to-end ownership, collaborating with technical and business teams, and ensuring timely escalation and resolution.

Oversee all release activities, participate in audit reviews, execute BCP exercises, and maintain Process Management to meet ITIL best practice standards, SLAs, and client expectations.

Monitor and automate alerts on applications and infrastructure, ensuring timely actions to maintain system stability and uptime. Maintain knowledge repository and standard operating procedure documentation.

Identify areas for improvements, implement process optimization, automate manual tasks, and enhance service levels for end-users.

Required Skills

7 to 15 years of Production Support experience, preferably in Banking or Financial Services industry.

Proficiency in UNIX commands for debugging, SQL, and Bash/Python scripting. Previous experience in supporting FIX protocol and APIs is essential.

Strong technical understanding of Linux/Java systems with exposure to Cloud Technology and DevOps tools.

Knowledge of monitoring, visualization, and scheduling tools like Grafana, Prometheus, Control-M, ITRS Geneos, Dynatrace, or similar tools.

Strong incident handling and troubleshooting skills with a service-oriented approach. ITIL certification is a plus.

Excellent written and verbal communication skills in English, with the ability to communicate effectively with different stakeholders and interfacing teams.

Experience in supporting Trading Systems with exposure to Equities, Derivatives, FX, or Cryptocurrency Trading.

Ability to work under pressure, manage multiple priorities, be result-driven, detail-oriented, and meet demanding deadlines.

Self-starter with the ability to quickly grasp new concepts, business areas, and technologies.

Willingness to work in shifts and provide weekend support.

Senior Fullstack Developer (Exchange/Trading Platform)

Hong Kong
Hong Kong
Full time
Hybrid
The team responsible for developing and maintaining a state-of-the-art trading platform spanning across various regions is expanding. Their mission is to ensure a secure and smooth trading experience for clients worldwide.

As a Fullstack Developer, you will play a pivotal role in designing, developing, and enhancing software for critical verticals such as Exchange, Finance, and Trading. You will work closely with a lean team to rapidly prototype and deliver essential projects essential to the core business. Your responsibilities will include front-end and full-stack development, proposing architectural decisions, creating distributed web applications, and collaborating on scalable application designs.

Key Responsibilities:

Engage in the development of front-end and full-stack applications, proposing and reviewing designs, creating prototypes, and actively contributing towards scalable solutions.

Take ownership of projects, exploring new technologies, and driving innovation within the team.

Identify and address complex issues in backend infrastructure, mobile, and web platforms.

Manage documentation for all implemented code and functionalities.

Collaborate with DevOps and other team members to enhance the tech stack for sustainable engineering initiatives.

Requirements:

Minimum 5 years of experience in full-stack development.

Solid experience in FX, Crypto, or Equities electronic trading.

Proficiency in designing and implementing Trading UI.

Understanding of architectural principles for single-page web applications.

Familiarity with Blockchain technology would be advantageous.

Hands-on experience with scalability, security, and performance optimization.

Proficiency in containerized development and impactful deployment with tools like AWS, Docker, and Kubernetes.

Knowledge of front-end frameworks such as React.js and Vue.js, and server-side programming languages like Golang and Node.js.

Enthusiasm for delivering high-quality products that solve real-world issues.

Strong organizational, interpersonal, and problem-solving skills.

Ability to adapt to new technologies and embrace collaborative work dynamics with humility.

Nice to Have:

Experience with React Native, backend for frontend architectures, and microservice development.

Knowledge of Authentication and Authorization practices.
Life @ Organization:
Encouraged to think expansively and foster innovative solutions within a supportive environment.

Transformed and proactive workspace fostering personal and professional growth.

Collaboration with top industry professionals in a supportive work culture.

Emphasize on one cohesive team driving towards a shared objective.

Flexibility in work hours, with hybrid or remote working options.

Internal mobility program for diversified career pathways.

Benefits:

Competitive salary with attractive annual leave entitlement.

Flexibility in work hours and hybrid or remote work setup.

Internal mobility program for diverse career opportunities.

Special work perks provided upon joining.

About the Organization:

Formed in 2016, the organization serves over 80 million customers globally, aiming to make Cryptocurrency accessible to all. Focusing on security, privacy, and compliance, the goal is to advance cryptocurrency adoption through innovation, empowering the next wave of innovators for a fairer digital ecosystem.

The organization is dedicated to providing equal opportunities with a pledge towards a diverse and inclusive environment. Personal data shared by candidates is solely used for recruitment purposes.

Only shortlisted candidates will be contacted for further communication.

Blockchain Security Application Support Engineer

Hong Kong
Hong Kong
Full time
Hybrid
Responsibilities

Primary responsibilities include ensuring the continuous operation of the application in Production and managing non-production environments.

Ensure comprehensive knowledge of application features and all supported blockchains.

Collaborate with application and infrastructure engineers to understand upcoming deployments to production environments.

Execute fixes, enhancements, and optimizations on applications and infrastructure.

Identify and address potential issues that could impact production uptime, scalability, or responsiveness.

Monitor, troubleshoot, and address application alerts and issues.

Manage incidents and problems, following up post-resolution to confirm complete resolution.

Enhance monitoring tools and processes continuously.

Coordinate disaster recovery testing and audits.

Maintain and support blockchain infrastructure.

Communicate with stakeholders on application issues for senior team members.

Requirements

Bachelor's degree in Computer Science, Engineering, Information Technology, or related field.

Proficiency in blockchain and programming languages like Rust, JavaScript, Node.js, or Golang.

Essential working or project experience in Web 3, cryptocurrency, or blockchain domains.

Prior experience supporting applications.

Strong attention to detail, analytical mindset, and ability to identify anomalies in logs.

Curiosity, problem-solving skills, and effective communication within the team.

Experience deploying on various cloud platforms (Azure, Google, Amazon).

Competence in building, deploying, and maintaining monitoring tools (Grafana, Prometheus, etc.).

Experience with container infrastructures (Kubernetes, docker-compose, etc.).

Proficiency in developing and maintaining logging tools (Fluentd, ElasticSearch, Kibana, etc.).

Knowledge of infrastructure as code technologies (Kubernetes, Terraform, Docker, Ansible, etc.).

Familiarity with blockchain concepts and knowledge of at least one blockchain is advantageous.

Excellent written communication skills in English.

Product Design Lead - Design Systems

Singapore
Singapore
Full time
Hybrid
The Opportunity

We are seeking a talented individual to take on the role of Product Design Lead responsible for overseeing and enhancing our design system, which serves as the foundation for our product experiences. This role offers a unique chance to:

Influence the design language that will impact millions of users across our product suite

Build and manage a dedicated team focused on delivering scalable, accessible, and innovative design solutions

Lead the advancement of our design system framework as we expand our product offerings

Collaborate with leadership to establish and execute design strategies aligned with our business objectives

Promote design excellence and consistency across all product touchpoints

Mentor a team of 2 to 3 visual and product designers

You will be joining a design-focused organization that prioritizes systems thinking at all levels. As the Design Systems Lead, you will have the freedom to implement your vision while working closely with skilled designers, developers, and product managers dedicated to crafting outstanding user experiences.

Responsibilities:

Design System Leadership:

Develop and oversee the strategic vision and roadmap for our design system to ensure scalability with our evolving product needs

Manage the creation and upkeep of our component library, design tokens, and documentation

Establish governance structures and procedures for design system adoption and contributions

Cross-Functional Excellence:

Collaborate with engineering leads to seamlessly implement design system components

Conduct workshops and design reviews to align teams on design principles and execution

Work with product teams to understand their requirements and integrate feedback into the system

Team Development:

Foster a culture of continuous improvement and knowledge sharing

Conduct design critiques and deliver constructive feedback to enhance design quality

Technical Implementation:

Collaborate closely with developers to validate the technical feasibility of design solutions

Contribute to technical documentation and guidelines for implementation

Drive discussions on component architecture and design patterns

Requirements:

7+ years of experience in product design, with a minimum of 3 years focused on design systems

Demonstrated success in building and expanding design systems for complex products

Strong portfolio showcasing systematic thinking and component-based design

Experience in leading and coaching design teams

Proficiency in Figma and prototyping techniques

Understanding of front-end development principles

In-depth knowledge of accessibility standards and inclusive design practices

Background in user research and data-driven decision-making

Excellent communication and presentation abilities

Proficiency in creating and maintaining component libraries

Familiarity with design tokens and systematic visual design approaches

Proficiency in version control systems

Understanding of contemporary front-end frameworks and how they affect design systems

Strong facilitation and workshop leadership skills

Experience managing stakeholder relationships across various disciplines

Proven capacity to influence product strategy through design thinking

Track record of successful cross-functional collaboration

(Mid/Senior) iOS Developer - Exchange App

Hong Kong
Hong Kong
Full time
Hybrid
About the Role:

As a key member of our team, you will specialize in developing top-tier iOS applications using contemporary technologies. Our applications are crafted exclusively in Swift and adhere to an MVVM architecture, incorporating technologies like RxSwift and SwiftUI. Knowledge of reactive programming and SwiftUI is advantageous.

How You Will Make a Difference:

Collaborate closely with tech and product team members in a multifunctional feature team to create innovative features for a vast global user base.

Analyze product requirements and designs provided by product owners, offering valuable feedback based on your iOS development expertise.

Deliver top-quality, modular, and scalable code that is maintainable and testable within reasonable timelines.

Participate in regular sync-ups not only within your feature team, but also across the entire iOS team, ensuring your insights and ideas are acknowledged and valued.

Your Expertise:

Minimum 4 years of comprehensive iOS development experience (no upper limit).

Proficiency in Swift, UIKit, and a solid grasp of iOS development best practices.

Familiarity with MVVM architecture (experience in RxSwift and SwiftUI is highly preferred).

Experience in creating unit tests and snapshot/UI tests.

Proficiency in Git and familiarity with branching models such as Git-flow and Trunk Based Development.

Strong problem-solving skills and a drive for continuous learning.

Excellent communication and collaboration skills.

Commitment to producing high-quality code and exceptional user experiences.

Candidates with more experience will be considered for a senior developer position.

If you are a dynamic and skilled iOS developer who thrives in a collaborative environment, we invite you to apply. Share examples of your work or links to your portfolio in your application.

Life at (Company Name):

Think big and explore new opportunities while collaborating with a talented, ambitious, and supportive team.

Embrace a transformational and proactive work environment to find inventive solutions.

Benefit from internal skill development opportunities that impact personal and professional growth.

Engage with colleagues for mutual support and assistance.

Collaborate as one cohesive team toward the common goal of making cryptocurrency universal.

Are you ready to jumpstart your future with us?

Benefits:

Competitive salary.

Comprehensive medical insurance with extended coverage for dependents.

Generous annual leave entitlement, including birthday and work anniversary.

Flexibility in work arrangements with options for remote or hybrid setups.

Room for career progression through internal mobility programs.

Work perks including a company Visa card.

About (Company Name):

Established in 2016, (Company Name) caters to over 80 million customers and is the world's fastest-growing global cryptocurrency platform. The vision is to make cryptocurrency accessible to everyone. (Company Name) is committed to fostering the adoption of cryptocurrency through innovation and empowering the next generation of innovators for a fairer and more equitable digital landscape.

(Crypto.com) is an equal opportunity employer that values diversity and inclusion, encouraging candidates from various backgrounds to join the team. Personal data provided by applicants will be used solely for recruitment purposes.

Product Design Lead - Design Systems

Hong Kong
Hong Kong
Full time
Hybrid
The Opportunity

We are seeking a Product Design Lead to take ownership of and advance our design system, the core foundation driving our product experiences. In this role, you will have the chance to:

Define the design language that will impact millions of users across our product suite

Establish and lead a specialized team dedicated to creating scalable, accessible, and innovative design solutions

Guide the evolution of our design system architecture as our product offerings expand

Collaborate with leadership to shape and implement design strategies aligned with our business goals

Promote design excellence and consistency throughout all our product interactions

Mentor a team of 2 to 3 visual and product designers

You will be entering a design-focused environment where systems thinking is highly valued and supported at all levels. As the Design Systems Lead, you will have the freedom to bring your vision to life while working alongside talented designers, developers, and product managers committed to delivering outstanding user experiences.

Responsibilities:

Design System Leadership:

Develop and uphold the strategic vision and roadmap for our design system to accommodate our growing product requirements

Lead the creation and maintenance of our component library, design tokens, and documentation

Establish governance models and processes for the adoption and contribution to the design system

Cross-Functional Excellence:

Collaborate with engineering leads to ensure smooth implementation of design system components

Conduct workshops and design reviews to align teams on design principles and structures

Engage with product teams to grasp their requirements and integrate feedback into the system

Team Development:

Cultivate a culture of knowledge sharing and continuous improvement

Conduct design reviews and offer constructive feedback to enhance design quality

Technical Implementation:

Work closely with developers to ensure the technical feasibility of design solutions

Contribute to technical documentation and implementation guidelines

Lead discussions on component architecture and design patterns

Requirements:

Minimum 7 years of product design experience, with a focus on design systems for at least 3 years

Demonstrated success in establishing and scaling design systems for complex products

Strong portfolio showcasing systematic thinking and component-based design

Experience in leading and guiding design teams

Proficiency in Figma and prototyping techniques

Understanding of front-end development principles

Profound knowledge of accessibility standards and inclusive design practices

Familiarity with user research and data-driven decision-making

Excellent communication and presentation abilities

Proficient in developing and maintaining component libraries

Background in design tokens and systematic visual design approaches

Competency in version control systems

Knowledge of modern front-end frameworks and their impact on design systems

Strong facilitation and workshop leadership skills

Experience in managing stakeholders across various disciplines

Proven capacity to influence product strategy through design thinking

Track record of successful cross-functional collaboration

Senior Frontend Developer (Exchange/Trading Platform)

Hong Kong
Hong Kong
Full time
Hybrid
The team responsible for developing and maintaining a state-of-the-art trading platform, encompassing a global presence spanning across various regions, is expanding. They aim to deliver a seamless and secure trading experience for clients.

We are presently looking for a skilled Senior Frontend Developer to join our innovative team. In this role, you will actively contribute to shaping the user interface and enhancing the user experience of our trading platform.

Your duties will involve creating and deploying high-quality frontend solutions, collaborating with diverse teams, and guaranteeing exceptional UI/UX outcomes.

Responsibilities

Work closely with product managers and designers to implement and enhance frontend features.

Utilize your excellent UI/UX skills to ensure a visually appealing and smooth user experience.

Keep updated on the latest trends and best practices in frontend development.

Requirements

Minimum of 5 years working experience as a Frontend Developer.

Strong grasp of JavaScript and frontend fundamentals.

Proficient understanding of HTTP.

Comprehensive knowledge of one tech stack, including React, Vue, or Angular.

Excellent problem-solving abilities and adaptability to fast-paced environments.

Great UI/UX skills with meticulous attention to design details.

Familiarity with projects related to trading or exchanges is a significant advantage.

Life @ Crypto.com

Encouraged to explore opportunities and work alongside a talented, driven, and supportive team.

Proactive work environment that encourages innovative solutions.

Opportunities for personal and professional growth through new skill development.

Collaborative culture where colleagues support each other.

Unified team working towards the common goal of Cryptocurrency in every wallet.

Flexible work arrangements, including flexi-work hours and remote setup.

Internal mobility program offering diverse career alternatives.

Work perks including a Crypto.com Visa card upon joining.

Benefits

Competitive salary.

Generous annual leave entitlement, including birthday and work anniversary leaves.

Work flexibility with options such as flexi-work hours and hybrid or remote setup.

Internal mobility program providing diverse career opportunities.

Work perks, like the Crypto.com Visa card for new employees.

About Crypto.com

Established in 2016, Crypto.com serves over 80 million customers and is the world's fastest-growing global cryptocurrency platform. The vision is to make cryptocurrency accessible to everyone. Emphasizing security, privacy, and compliance, Crypto.com aims to advance cryptocurrency adoption through innovation and empower the next generation of creators and entrepreneurs for a more equitable digital ecosystem.

Crypto.com values diversity and inclusivity, seeking candidates with various backgrounds to enhance its team.

Personal data shared by applicants will be used for recruitment purposes only.

Please note that only shortlisted candidates will be contacted.

Senior Application Support Analyst

Hong Kong
Hong Kong
Full time
Hybrid
The Exchange Support team plays a crucial role in maintaining the global system supporting the firm's cryptocurrency trading business, operating around the clock. The team offers L2/L3 support to business users and has complete ownership of the production environment for key business lines such as the Exchange platform, Risk management system, Backoffice, Market data, and non-trading activities. We are seeking dedicated and technology-focused individuals to join the Exchange Production Support team for various positions.

Responsibilities:

User Management: Providing technical support to Sales, Business Users, Institutional and Retail customers, focusing on application support, API support, and network connectivity.

Incident Management: Identifying and resolving production incidents, requiring end-to-end ownership of issues, collaboration with technical and business support teams, and timely escalation and resolution.

Process Management: Taking charge of all release activities, participating in audit reviews, and executing BCP exercises. Ensuring that Process Management aligns with ITIL best practices, SLA requirements, and client expectations.

Operations Management: Monitoring and automating application and infrastructure alerts, ensuring timely actions are taken to maintain system stability and uptime. Maintaining knowledge repositories and standard operating procedure documentation.

Continuous Improvement: Identifying areas for improvement, optimizing processes, automating manual tasks, and enhancing the team's service level for end users.

Required Skills:

7 to 15 years of Production Support experience, preferably in the Banking or Financial Service industry.

Technical Skills: Proficiency in UNIX commands for debugging, SQL, and Bash/Python scripting. Previous experience in supporting FIX protocol and APIs is essential.

Strong technical understanding of Linux/Java-based systems, with exposure to Cloud Technology and DevOps practices.

Good knowledge of monitoring, visualization, and scheduling tools like Grafana, Prometheus, Control-M, ITRS Geneos, Dynatrace, or similar tools.

Service-oriented with strong incident handling and troubleshooting skills. ITIL certification is preferred.

Excellent written and verbal communication skills in English. Ability to communicate with diverse stakeholders and interfacing teams clearly and concisely.

Experience in supporting Trading Systems (OMS/EMS) with exposure to Equities, Derivatives, FX, or Cryptocurrency Trading domains.

Ability to work under high pressure, manage multiple priorities, be results-driven with attention to detail, and meet demanding deadlines.

Self-starter who can quickly grasp new concepts, business areas, and technologies.

Open to shift work and weekend support.

Senior Frontend Developer - Innovation

Taipei, Taiwan
Taipei, Taiwan
Full time
Hybrid
We are a dedicated team focused on crafting, enhancing, and optimizing software for diverse venture projects that align with our core operations. These projects are swiftly launched with a compact team. You will have a hands-on role in structuring various elements for scalable applications, spanning from frontend graphical interfaces to backend systems.

We are currently in search of a seasoned Senior Frontend Developer to join our innovative team. The individual in this role will have a significant impact on the user interface design for new venture projects, which are closely related to our core operations and are rapidly developed with small teams. Key responsibilities include devising and implementing top-tier frontend solutions, collaborating with interdisciplinary teams, and ensuring outstanding UI/UX outcomes.

Responsibilities

Work closely with product managers and designers to implement and enhance frontend features.

Develop robust frontend solutions that seamlessly integrate with backend APIs to deliver dynamic user experiences.

Deploy exceptional UI/UX skills to achieve visually appealing and seamless user interactions.

Keep abreast of the latest frontend development trends and best practices.

Take initiative in proposing solutions and contribute to creating scalable POCs without constant guidance.

Requirements

3-5 years of experience as a Frontend Developer.

Proficiency in Typescript and frontend fundamentals.

Thorough understanding of HTTP.

Proficiency in React with experience in Next.js as a bonus.

Solid grasp of state management libraries like Redux and Context API.

Experience with CSS preprocessors and frameworks.

Knowledge of relational and non-relational databases.

Proven track record of integrating frontend applications with RESTful and GraphQL APIs.

Experience in creating and efficiently calling BFF APIs.

Understanding of server-side and client-side rendering.

Strong UI/UX skills and attention to design details.

Familiarity with AI code generation tools and blockchain development.

Experience with real-time communication technologies like WebSocket or Socket.io.

Strong problem-solving abilities and thrive in a fast-paced setting.

Life @ Crypto.com

A proactive and transformative work environment.

Opportunities for professional and personal growth.

Collaborative work culture that supports team members.

Flexible work arrangements and growth opportunities.

Various work perks and benefits.

Benefits

Competitive salary and attractive leave entitlement.

Flexibility in work hours and remote setup.

Internal mobility program.

Inclusive company culture and work perks like the crypto.com visa card.

About Crypto.com

Founded in 2016, Crypto.com is a leading global cryptocurrency platform dedicated to accelerating the adoption of digital currencies through innovation. The company is committed to building a fair and equitable digital ecosystem while prioritizing security, privacy, and compliance.

Crypto.com is an equal opportunities employer dedicated to cultivating a diverse and inclusive workplace that values different backgrounds, perspectives, and skill sets in its team. Personal applicant data will be used solely for recruitment purposes.

Senior Fullstack Developer (Exchange/Trading Platform)

Taipei, Taiwan
Taipei, Taiwan
Full time
Hybrid
The exchange team is responsible for building and maintaining an advanced trading platform that offers a seamless and secure experience for clients globally. As a Fullstack Developer, you will be involved in designing, developing, and enhancing software for key verticals such as exchange, finance, and trading. Your role will include frontend and full stack development, proposing architectural decisions, creating web applications, developing prototypes, and taking ownership of projects.

Responsibilities

Conduct frontend and full stack development, propose architectural decisions, participate in designs and code reviews, and implement products for developers and end-users.

Create web applications in a distributed environment and develop prototypes for new ideas.

Take ownership of projects, identify and resolve complex problems in backend infrastructure, mobile, and web platforms.

Manage documentation for all implemented code and functionalities.

Collaborate with DevOps and other engineers to enhance the tech stack for long-term engineering initiatives.

Requirements

Minimum 5 years of fullstack development experience and familiarity with trading UI design.

Solid understanding of architectural principles for single-page web applications.

Knowledge of Blockchain technology is advantageous.

Proficiency in scalability, security, and performance optimization.

Experience with containerized development and deployment (AWS, Docker, Kubernetes).

Previous experience in mobile development is a plus.

Proficiency in front-end frameworks (e.g., React.js, Vue.js) and server-side programming languages (e.g., Golang, Node.js, Python).

Interest in developing high-quality products to solve real-world problems.

Strong organizational and interpersonal skills, along with the ability to manage conflicting requirements.

Open to learning new technologies, collaborating with others, and accepting challenges.

Nice to have

Experience with React Native, backend for frontend architectures, and microservice development.

Knowledge of Authentication and Authorization practices.

Working at Crypto.com

Encouraged to explore new opportunities in a proactive work environment.

Growth opportunities for personal and professional development.

Strong work culture focused on collaboration and support.

Flexibility in work hours and hybrid or remote setups.

Internal mobility program for career advancement.

Work perks include the Crypto.com visa card upon joining.

Benefits

Competitive salary and attractive annual leave entitlement.

Work flexibility options and internal mobility program.

Work perks including the Crypto.com visa card.

About Crypto.com

Founded in 2016, Crypto.com is a rapidly growing global cryptocurrency platform serving millions of customers worldwide. Committed to innovation, security, and privacy, Crypto.com aims to accelerate cryptocurrency adoption and empower the digital ecosystem.

Click here to learn more about Crypto.com.

[Note: Crypto.com is an equal opportunities employer that values diversity and inclusion in its workforce. Personal data provided by applicants will be used for recruitment purposes only. Only shortlisted candidates will be contacted.]

Blockchain Security Application Support Engineer

Taipei, Taiwan
Taipei, Taiwan
Full time
Hybrid
Responsibilities

Primary responsibilities include ensuring the application's continuous operation in the Production environment.

Oversee non-production environments like pre-production/staging.

Possess a deep understanding of application features and supported blockchains.

Collaborate with both application and infrastructure engineers to ensure a clear understanding of changes going into production.

Implement fixes, optimizations, and enhancements to applications and infrastructure.

Proactively identify potential issues impacting production uptime, scalability, and responsiveness.

Monitor, troubleshoot, and address application alerts and incidents.

Manage incident and problem resolution, following up post-resolution to confirm that issues are fully resolved.

Drive continuous improvement in monitoring tools and processes.

Lead disaster recovery testing and audits.

Maintain and support blockchain infrastructure.

For senior positions, involve stakeholders in addressing application issues.

Requirements

Bachelor's degree in Computer Science, Engineering, Information Technology, or related field.

Familiarity with blockchain technology and proficiency in programming languages like Rust, JavaScript, or Golang.

Prior experience supporting applications.

Strong attention to detail with a penchant for analytical problem-solving.

Ability to analyze logs effectively, pinpointing anomalies and inconsistencies.

Inquisitive nature and a knack for root cause analysis, with excellent communication skills to convey findings within the team.

Experience in deploying across different cloud platforms (Azure, Google Cloud, Amazon Web Services).

Proficiency in building, deploying, and maintaining monitoring tools such as Grafana and Prometheus.

Experience with deploying and managing container infrastructures like Kubernetes and docker-compose.

Competence in building, deploying, and maintaining logging tools including Fluentd, ElasticSearch, and Kibana.

Familiarity with developing and deploying infrastructure as code using tools like Kubernetes, Terraform, Docker, and Ansible.

Understanding of blockchain fundamentals and knowledge of one or more blockchain technologies is advantageous.

Proficient written communication skills in English.

Blockchain Security Technical Support Engineer

Singapore
Singapore
Full time
Hybrid
At our organization, the commitment to user security is overseen by a proficient Security Team consisting of seasoned cybersecurity professionals on a global scale. This team leads the company's efforts in Security, Privacy, and Security Compliance. Known for holding international patents for technologies integral to our security systems, the team is guided by a renowned CISO who is a member of the Forbes Technology Council and ranked among the Global Top 100 CISOs.

Reporting directly to the CEO, our Chief Information Security Officer ensures that security remains a top priority within our organizational structure. The team upholds industry standards and boasts certifications including ISO27001, ISO27701, ISO22301, PCI:DSS 3.2.1 (Level 1), NIST Tier 4, SOC 2 Type II, and the MPI License from Singapore MAS.

In addition to qualifications, our Security Team values practical experience, quick thinking, and continuous learning to navigate the ever-evolving challenges within the crypto industry. This enables them to preempt potential threats and safeguard our user base effectively.

We are seeking an individual passionate about Web3 and blockchain technology, with hands-on experience in writing smart contracts and ideally staking on various blockchain networks. The ideal candidate will be a blockchain expert within the organization and expected to research and understand new blockchains as they emerge frequently in the industry.

The role requires a strong understanding of practical blockchain applications, focusing on smart contracts, staking, and supporting blockchain ecosystems. Initially centered around the Solana ecosystem, the responsibilities will later extend to include others like Cronos/Cronos zkEVM.

Responsibilities:

Understanding and deploying/maintaining/monitoring smart contracts on Solana/EVM

Developing in-depth knowledge of supported blockchains and researching new blockchain additions

Keeping abreast of software updates and other significant blockchain developments

Communicating blockchain/DApps knowledge effectively to internal teams

Troubleshooting blockchain-specific alerts and issues

Requirements:

Proficient in client service within high-pressure environments

Experience supporting applications in a 24/7 setting

Sound knowledge of blockchain ecosystems, protocols, and DApps

Hands-on experience in running blockchain nodes, writing smart contracts, staking, governance, and bridges

Familiarity with programming languages like Rust, Solidity, Javascript, Node.js, and Python

Task ownership of technical documentation

Attentive to detail with an analytical mindset

Adaptive to varying work conditions

Strong English communication skills, both verbal and written

Working at our Company:

Enabling employees to explore new opportunities and fostering a supportive work culture

Providing a proactive and transformational work environment, encouraging innovation

Facilitating personal and professional growth through skill development

Emphasizing teamwork and collaboration towards achieving organizational goals

Benefits:

Competitive salary

Comprehensive medical insurance coverage for employees and dependents

Generous annual leave entitlement

Flexible work arrangements and remote options

Internal mobility program for diverse career development opportunities

Work perks include a company-provided crypto visa card

About our Organization:

With 80 million customers worldwide, our company is a rapidly growing global cryptocurrency platform, established in 2016. Our vision is to make cryptocurrency accessible to everyone through innovation and compliance, fostering a fair and equitable digital ecosystem.

Applicants' personal data will be used solely for recruitment purposes. Note that only shortlisted candidates will be contacted for further consideration.

(Senior) DevOps Engineer- AI Innovation

Hong Kong +1
Hong Kong +1
Full time
Hybrid
We are seeking a dedicated team member to participate in the design, development, maintenance, and enhancement of software for various venture projects. These projects are closely related to our core businesses and are executed rapidly with a small, efficient team. The role entails actively contributing to the design of components across scalable applications, encompassing both frontend UI and backend infrastructure.

Responsibilities

Contribute to system architecture design

Enhance and manage Terraform, K8S, and CI/CD pipeline

Develop tools for application and performance monitoring

Implement cloud infrastructure deployment in an IaC fashion

Design and execute Disaster Recovery and backup solutions

Automate and optimize operations and processes

Communicate, escalate, and follow up appropriately to address issues

Enhance availability, reliability, observability, and cost-effectiveness continually

Personal Attributes

Display a desire for personal growth and the sharing of knowledge

Demonstrate curiosity in troubleshooting and identifying root causes

Ability to quickly adapt to various technologies and maintain a proactive approach

Openness to new ideas, committed to improvement, and ability to tackle challenges

Company Culture

Supportive and ambitious team collaboration to explore new opportunities

Proactive work environment encouraging innovative solutions

Focus on personal and professional growth through skill development

Strong teamwork ethos to help and assist each other

Engage stakeholders towards achieving the company’s mission

Work Benefits

Competitive salary packages

Generous annual leave entitlement including birthday and work anniversary leaves

Flexibility in work hours and remote or hybrid work setups

Internal career mobility program for diverse growth opportunities

Work Perks include the provision of a company Visa card

About the Company

Established in 2016, our company serves a global customer base exceeding 80 million and remains the fastest-growing cryptocurrency platform worldwide. Committed to promoting cryptocurrency adoption by emphasizing security, privacy, and compliance, we strive to empower a fair and inclusive digital ecosystem.

Senior Application Support Analyst

India
India
Full time
Hybrid
Responsibilities:

Responsible for ensuring the stability and functionality of the global system supporting the firm's cryptocurrency trading business, which operates continuously.

Provide level 2/3 support to business users, overseeing the production environment for critical business lines.

Handle Exchange platform, Risk management system, Backoffice, Market data, and non-trading activities.

Provide technical support to Sales, Business Users, and customers, focusing on application support, API support, and network connectivity.

Identify and resolve production incidents, taking end-to-end ownership, collaborating with technical and business support teams for timely resolution.

Oversee all release activities, participate in audit reviews, ensure adherence to ITIL best practices, SLAs, and client expectations.

Monitor and automate alerts to maintain system stability, create and maintain documentation for standard operating procedures.

Drive continuous improvement, optimize processes, automate manual tasks, and enhance service levels.

Required Skills:

7 to 15 years of Production Support experience in Banking or Financial Services.

Technical proficiency in UNIX commands, SQL, Bash/Python scripting, FIX protocol, APIs.

Strong knowledge of Linux/Java systems, with exposure to Cloud Technology and DevOps tools.

Familiarity with monitoring, visualization, and scheduling tools like Grafana, Prometheus, Control-M etc.

Strong incident handling, troubleshooting skills, and ITIL certification is preferred.

Excellent written and verbal communication skills in English.

Experience supporting Trading Systems with exposure to various asset classes.

Ability to work effectively under pressure, handle multiple priorities, and meet deadlines.

Quick learner, adaptable to new concepts, technologies, and business areas.

Open to shift work and weekend support.

Senior Backend Developer - Innovation

Taipei, Taiwan
Taipei, Taiwan
Full time
Hybrid
We are a dynamic team dedicated to designing, developing, maintaining, and enhancing software for a variety of new ventures projects that align with our core business. These projects operate with a lean team and fast bootstrapping process. As a key member of our team, you will play a pivotal role in creating scalable applications by contributing to the design and development of backend components.

Responsibilities

Engage in backend development activities, including proposing architectural decisions, participating in designs and code reviews, and implementing products to bridge the gap between our platform and end-users.

Take ownership of projects, collaborate on new ideas, and explore various technologies.

Tackle complex issues in large-scale backend infrastructure and mobile platforms, implementing effective solutions.

Manage and document all code and functionalities implemented.

Collaborate closely with DevOps and mobile engineers to enhance the technology stack for long-term engineering goals.

Requirements

Passion for developing high-quality solutions for real-world challenges, with a proactive and results-driven approach.

Willingness to embrace new ideas, drive continuous improvement, and navigate competing stakeholder requirements.

Strong organizational and interpersonal skills, adept at managing multiple demands from various parties.

Knowledge of Blockchain technology is advantageous.

Minimum of 5-8 years of experience in backend development.

Proficiency in ensuring scalability, security, and performance in software solutions.

Advanced skills and extensive experience in server-side programming languages like NestJS, Node.js, Python, or Java.

Familiarity with front-end frameworks such as Next.js and React.js is a plus.

Experience using AI code generation tools like Amazon Q Developer and others is advantageous.

Background in mobile development (iOS/Android) using Swift, Java, or Kotlin is beneficial.

Familiarity with blockchain development tools like Ethermint and Cosmos SDK is a plus.

Life @ Team

Encouraged to explore new opportunities in a supportive and accomplished team environment.

Offered a transformational and proactive workspace, promoting innovative solutions.

Provided with opportunities for personal and professional growth.

Embrace a collaborative work culture with a focus on supporting one another.

Engage stakeholders to achieve the common goal of wider cryptocurrency adoption.

Benefit from work flexibility with hybrid and remote setups available.

Benefits

Competitive salary package.

Generous annual leave entitlements, including birthdays and work anniversaries.

Offering flexibility in work hours and hybrid or remote options.

Internal mobility programs for career advancement.

Work perks including a company visa card.

About the Organization

Founded in 2016, our organization serves a large global customer base and is a rapidly expanding cryptocurrency platform. With a mission focused on increasing cryptocurrency adoption through innovation and empowering entrepreneurs, we aim to create a fairer digital ecosystem. We are an equal opportunities employer dedicated to fostering diversity and inclusion within our team, welcoming individuals from various backgrounds and skill sets.

Personal data submitted by applicants will solely be used for recruitment purposes. Please note that only shortlisted candidates will be contacted.

Senior DevOps Engineer (Exchange /Trading Platforms)

Canada
Canada
Full time
Hybrid
We are seeking a Senior DevOps Engineer to join our dynamic team focused on designing, developing, and enhancing software for various venture projects. These projects are closely aligned with our primary business initiatives and are rapidly developed by agile, lean teams.

As a Senior DevOps Engineer, you will play a pivotal role in solving complex technical challenges, overseeing feature design and coding, and collaborating closely across multiple functions within the organization. You will be instrumental in all aspects of the product development lifecycle, from conceptualizing innovative product ideas to refining details just prior to launch.

Responsibilities

Develop tools for application and performance monitoring.

Contribute to system architecture design.

Deploy cloud infrastructure using Infrastructure as Code (IaC) methodology.

Enhance and manage Terraform, Kubernetes, and CI/CD pipelines.

Implement Disaster Recovery and backup solutions.

Automate and streamline operational processes.

Communicate effectively and escalate issues as needed to drive timely problem resolution.

Requirements

Extensive experience with AWS, Terraform, and Kubernetes.

Proficiency in building CI/CD pipelines for large-scale enterprise applications.

Familiarity with monitoring systems like Prometheus and Grafana.

Knowledge of logging systems such as Fluentbit, ElasticSearch/OpenSearch.

Experience maintaining high-availability and low-latency crypto exchanges is advantageous.

Strong background in Linux and Network Concepts.

Experience with GitOps using ArgoCD is a plus.

Minimum 4 years of DevOps and AWS experience.

Capable of writing maintainable code.

Passion for technology and financial environments.

Excellent communication skills for engaging with both technical and non-technical stakeholders.

Life @ Crypto.com

Empowered to explore new opportunities in a collaborative and ambitious team.

Proactive work environment encouraging innovative solutions.

Support for personal and professional growth through skill development.

Strong team culture focused on helping and supporting each other.

Flexibility in work hours and hybrid or remote work arrangements.

Internal mobility program offering diverse career paths.

Work perks include a Crypto.com Visa card upon joining.

Benefits

Competitive salary.

Generous annual leave entitlement including birthday and work anniversary.

Flexibility in work hours and remote work options.

Opportunities for internal career advancement through a mobility program.

About Crypto.com

Founded in 2016, Crypto.com is a leading cryptocurrency platform serving over 80 million customers globally. Committed to promoting cryptocurrency adoption through innovation, the platform prioritizes security, privacy, and compliance to empower the next generation of digital builders and entrepreneurs.

Crypto.com is an equal opportunities employer dedicated to fostering a fair and transparent environment for all candidates. We value diversity and inclusion, welcoming individuals with varied backgrounds and skills to enhance our team. Personal data provided by applicants will be used exclusively for recruitment purposes. Only shortlisted candidates will be contacted.

Senior DevOps Engineer (Exchange /Trading Platforms)

Taipei, Taiwan
Taipei, Taiwan
Full time
Hybrid
We are seeking a Senior DevOps Engineer to join our dynamic team focused on designing, developing, maintaining, and enhancing software for various ventures projects. These projects are closely related to our core businesses and involve working with a lean team to bootstrap quickly. As a key team member, you will play a crucial role in designing components for scalable applications, spanning from frontend UI to backend infrastructure.

Responsibilities:

Develop tools for application and performance monitoring.

Contribute to system architecture design.

Build and deploy cloud infrastructure in an Infrastructure-as-Code (IaC) manner.

Enhance and manage Terraform, Kubernetes, and Continuous Integration/Continuous Deployment (CI/CD) pipeline.

Design and implement Disaster Recovery and backup solutions.

Automate and streamline operations and processes.

Communicate effectively and escalate issues as needed to ensure timely problem resolution.

Requirements:

Proficient in AWS, Terraform, and Kubernetes.

Experience in developing CI/CD pipelines for large-scale enterprise applications.

Familiarity with monitoring systems such as Prometheus and Grafana, as well as logging systems like Fluentbit and Elasticsearch/OpenSearch.

Knowledge of maintaining high-availability and low-latency crypto exchanges is a plus.

Proficiency in Linux and network concepts.

Experience in GitOps with ArgoCD is beneficial.

4+ years of experience in DevOps and AWS.

Ability to write maintainable code.

Strong interest in working in technology and financial environments.

Excellent communication and interpersonal skills to engage with technical and non-technical stakeholders.

Life @ Company:

Opportunities to think big and explore new avenues in collaboration with a talented and supportive team.

Transformational and proactive work environment that encourages innovative solutions.

Emphasis on personal and professional growth through skill development.

Cultivate a supportive work culture with colleagues who collaborate and help each other.

Collaboration across teams to achieve the common goal of Cryptocurrency in every wallet.

Flexible work arrangements with options for hybrid or remote setups.

Internal mobility program enabling career growth within the organization.

Employee benefits such as competitive salary, attractive annual leave entitlement, and crypto.com visa card perks upon joining.

About Company:

Founded in 2016, our company serves over 80 million customers worldwide and is the fastest-growing global cryptocurrency platform. Our mission is to make Cryptocurrency in Every Wallet™ a reality by prioritizing security, privacy, and compliance. We are dedicated to driving cryptocurrency adoption through innovation to create a fair and equitable digital ecosystem. We are an equal opportunities employer committed to fostering a diverse and inclusive workplace where everyone has equal opportunities and transparency.

Personal data shared by applicants will solely be used for recruitment purposes, and only shortlisted candidates will be contacted.

Senior DevOps Engineer (Exchange /Trading Platforms)

Shenzhen, China
Shenzhen, China
Full time
Hybrid
We are seeking a qualified individual to join our dynamic team tasked with designing, developing, maintaining, and enhancing software for diverse venture projects. These projects are closely aligned with our core businesses and are executed swiftly with a lean team. The successful candidate will play a key role in designing various components of scalable applications, spanning from frontend UI to backend infrastructure.

As a DevOps Engineer, you will tackle numerous technically challenging problems, lead design and coding efforts for features, and collaborate closely across multiple functions within the organization. You will be integral to all stages of product development, from conceptualizing innovative product ideas to refining details just prior to launch.

Responsibilities:

Develop monitoring tools for application performance

Contribute to system architecture design

Implement cloud infrastructure deployment utilizing Infrastructure as Code (IaC) principles

Enhance and manage Terraform, Kubernetes, and CI/CD pipelines

Design and deploy Disaster Recovery and backup solutions

Automate and streamline operational processes

Effectively communicate, escalate issues, and follow up to ensure timely problem resolution

Requirements:

Proficient in AWS, Terraform, and Kubernetes

Experience establishing CI/CD pipelines for large-scale enterprise applications

Familiarity with monitoring systems such as Prometheus and Grafana

Knowledge of logging systems like Fluentbit and ElasticSearch/OpenSearch

Background in maintaining high-availability, low-latency crypto exchanges is a plus

Proficiency in Linux and network concepts

Experience with GitOps using ArgoCD is advantageous

Minimum 4 years of experience in DevOps and AWS

Ability to code effectively and produce maintainable code

Strong interest in working within technology and/or financial domains

Excellent communication and interpersonal skills to engage both technical and non-technical stakeholders

Benefits:

Competitive salary

Generous annual leave entitlement, including birthday and work anniversary leave

Flexibility in work hours and hybrid or remote work models

Opportunities for career growth and development within the organization

Work perks: Crypto.com Visa card provided upon joining

At Crypto.com, we are dedicated to fostering a fair and transparent environment where opportunities are available to all. Embracing diversity and inclusion, we encourage candidates from diverse backgrounds with various perspectives and skills to join our team.

Personal data provided by applicants will only be used for recruitment purposes. Please note that only shortlisted candidates will be contacted.

Middle Office Trade Support, Associate - Quant Trading Team

Singapore
Singapore
Full time
Hybrid
About the role:

We are seeking a Trading Operations Associate to join our trading team, where you will play a key role in enhancing and carrying out the trading operational processes. Your primary focus will be on optimizing procedures to aid the expansion of our Trading business.

Responsibilities

Support the trading desks with trade activities including trade bookings, trade matching, reconciling balances and positions, and P&L attributions.

Identify and resolve operational issues and bottlenecks during the trade life cycle.

Conduct fund operations and settlement checks.

Collaborate with Treasury and external parties on fund transfer-related matters.

Standardize and document funding operations workflow while enforcing controls to enhance funding utilization.

Utilize data-driven methodology to analyze trading performance against working capital usage and develop suitable funding allocation strategies across trading strategies.

Assist in urgent trade booking or funding requests from the trading desks.

Engage with developers on system infrastructure and control enhancement projects.

Requirements

Possess a degree in Finance/Accounting or related quantitative discipline.

At least 3 years of experience working on a Trading floor or in pertinent functions like Middle Office, Product Control, or Risk in a financial services or crypto trading firm.

Proficient in SQL and Python with a willingness to expand technical skills.

Demonstrates strong logical thinking and analytical abilities, meticulous attention to detail, and a strategic perspective.

Positive, proactive, and adept at problem-solving.

A goal-oriented professional who is innovative, responds well to pressure, and can think creatively.

Upholds a mindset of critical thinking and continual improvement.

Enthusiastic about working in a fast-paced environment and fervent about cryptocurrency and blockchain technology.

Business Development Manager, VIP Partnerships

Madrid, Spain
Madrid, Spain
Full time
Hybrid
** About the Role:**

We are looking for a Partnerships Business Development Manager to accelerate growth by fostering relationships with key Affiliates, VIP clients, and Brokers. This position will be pivotal in broadening our presence within these influential segments, ensuring sustained success through strategic partnerships and tailored solutions for high-value customers.

Lead [Company]'s foray into high-value sectors like Affiliates, VIPs, and Brokers. In this dynamic crypto industry, you will have the autonomy to cultivate your network, establishing meaningful partnerships that deliver value for both [Company] and your clients.

As the primary architect of strategic alliances with top Affiliates and Brokers, your role will involve identifying promising VIP clients and creating customized solutions to address their specific requirements. Whether launching innovative affiliate campaigns or devising bespoke programs for brokers, every deal you seal will be crucial in solidifying [Company]'s market presence.

This role is inherently creative, requiring you to develop new incentives for VIP clients and collaborate with internal teams to innovate products for your partners. With the backing of a top-tier team, you will be able to take calculated risks, experiment with new strategies, and contribute significantly to shaping the future of crypto partnerships.

Responsibilities:

Identify and cultivate new partnerships with media and Affiliates (e.g., KOLs, influencers, and local crypto leaders) to attract new depositors and traders.

Identify and nurture new partnerships with Brokers and enhance [Company]'s broker program, while also managing and expanding relationships with current brokers.

Identify and engage with VIP clients.

Manage existing relationships and performance with KOLs.

Deliver prompt and effective customer service and issue resolution to Affiliates, Brokers, and VIPs, liaising with internal teams, and providing improvement suggestions to management.

Stay updated on social media trends and Blockchain influencer network developments.

Represent [Company] at conferences, engage with Affiliates, Brokers, and VIPs to raise awareness of products and services.

Engage in community outreach activities, attend crypto events to expand and strengthen the institutional footprint.

Research market and competitor trends in the crypto space.

Draft and close client or partnership agreements.

Maintain regular communication with Affiliates, Brokers, and VIP clients, gather and analyze feedback, and propose product enhancements.

Requirements:

Previous experience in local Crypto or Blockchain markets, with knowledge or connections to influential figures in the local ecosystem.

Established network or client base within the Affiliates, KOLs, VIPs, and Brokers sphere.

1+ years of experience in digital assets, cryptocurrency, web3, or blockchain.

2+ years of work experience in selling financial products.

Candidates with greater experience may be considered for a Senior Institutional Sales role.

Demonstrated ability to initiate, manage, and capitalize on client relationships, such as delivering tangible business outcomes, creating documentation and agreements.

Proficient in written and spoken English, with strong writing and presentation skills. Writing samples are encouraged.

Senior DevOps Engineer - Trading team

Shenzhen, China
Shenzhen, China
Full time
Hybrid

The Quant Trading team manages risks associated with various crypto products, spots, and derivatives by developing and implementing trading strategies in fast-paced environments.

We are looking for a Senior DevOps Engineer specializing in ClickHouse and AWS infrastructure to join our Trading Analytics team. This role will play a critical part in supporting our engineering requirements for trading, middle office, and trade capture systems. The ideal candidate should have a solid background in AWS cloud infrastructure, CICD processes, and be proficient in addressing technically challenging problems. Experience in trading, crypto, or middle office settings is a plus.

Responsibilities

Develop tools for application and performance monitoring.

Contribute to system architecture design.

Build and deploy AWS cloud infrastructure using Infrastructure as Code practices.

Enhance and manage Terraform, Kubernetes, and CI/CD pipelines.

Design and implement Disaster Recovery and backup solutions.

Automate and streamline operations and processes.

Communicate effectively and follow up to ensure prompt issue resolution.

Requirements

Must have extensive experience in AWS, Terraform, and Kubernetes.

Proficiency in building CICD pipelines for large-scale enterprise applications.

Experience with monitoring systems like Prometheus, Grafana, etc.

Knowledge of logging systems such as Fluentbit, ElasticSearch/OpenSearch, etc.

Preferred experience in maintaining high-availability and low-latency crypto exchanges.

Familiarity with Linux and Network Concepts.

Experience with GitOps using ArgoCD is a bonus.

Minimum of 5 years of DevOps and AWS experience.

Ability to code and write maintainable code.

Strong interest in technology and financial environments.

Excellent communication and interpersonal skills.

Company Culture

Work in a dynamic and supportive team environment that encourages innovation and proactive solutions.

Opportunities for professional and personal growth through skill development programs.

Supportive work culture with colleagues who are committed to helping one another succeed.

Collaborative teamwork to achieve common goals in cryptocurrency innovation.

Work in a flexible and adaptable environment with remote and hybrid work options.

Internal mobility program for diverse career opportunities within the organization.

Benefits

Competitive salary and attractive annual leave entitlements.

Flexibility in work hours and remote or hybrid work arrangements.

Opportunities for internal career advancement and growth.

Work perks including a visa card upon joining.

Founded in 2016, the company is dedicated to advancing cryptocurrency adoption through innovation and empowering builders and entrepreneurs in a fair digital ecosystem.

Join our diverse team committed to equal opportunities and creating a culture of diversity and inclusion.

Senior Developer - Java, Python, Data and Quantitative Analytics

Singapore
Singapore
Full time
Hybrid
Responsibilities

Develop and improve applications using Java and Python focusing on performance and scalability.

Deploy and manage event processing and messaging queues, specializing in technologies such as Kafka, Flink, and Complex Event Processing (CEP).

Create and manage cloud solutions on AWS to ensure scalability and high availability.

Administer Kubernetes (k8s) clusters for container management and orchestration.

Perform quantitative data analysis utilizing robust analytics to enhance system performance.

Utilize tools like Prometheus and Grafana for effective time-series data visualization and monitoring.

Generate and manage statistical reports and reporting systems to provide actionable insights.

Collaborate with teams to automate and streamline trading, reconciliation, and analytics processes.

Offer advanced technical support and troubleshoot developed systems and applications.

Requirements

Minimum of 5 years experience in Java and Python development.

Proficiency in event processing and messaging queues such as Kafka, Flink, and CEP.

Strong AWS cloud services expertise and proficient in managing Kubernetes environments.

Demonstrated capability in quantitative data analysis and familiarity with analytic frameworks.

Proficient in Prometheus and Grafana for time-series data visualization and monitoring.

Experience in developing and managing reporting systems with strong statistical report generation knowledge.

Previous exposure to trading or financial environments beneficial.

Solid understanding of system design, data structures, and algorithms.

Problem-solving skills, ability to work in high-pressure environments.

Excellent communication and teamwork abilities.

Nice to Have

Knowledge of Aeron messaging and Simple Binary Encoding (SBE) protocol.

C++ familiarity and experience with FPGA programming.

Understanding of cryptocurrency markets and related technologies.

Exposure to network programming (TCP, WebSocket).

Proficiency with Linux system administration and optimization.

Past experience with technologies like Boost, ZeroMQ, MongoDB, Protobuffer.

Life

Empowerment to explore new opportunities within a talented and supportive team. Proactive environment focused on innovation and growth. Internal skill development to foster personal and professional growth. Collaborative work culture supporting colleagues. Unified team efforts toward cryptocurrency adoption globally.

Are you ready to embark on a journey with us?

Benefits

Competitive salary and medical insurance with extended coverage to dependents. Generous annual leave, including birthday and work anniversary leave. Flexible work arrangements and career progression opportunities. Work perks, including a visa card. Region-specific benefits varying per requirements.

About

Established in 2016, currently catering to over 80 million customers, and recognized as a leading global cryptocurrency platform. Mission to accelerate cryptocurrency adoption through innovation, empowering builders and creators for a fair digital ecosystem. Commitment to diversity and equal opportunity within the workforce. Applicants' personal data used only for recruitment purposes. The team will contact shortlisted candidates exclusively.

Senior Data Engineer - Trading Analytics

Singapore
Singapore
Full time
Hybrid
The trading team responsible for handling various crypto products seeks a Senior Data Engineer proficient in ClickHouse and AWS infrastructure to join the active Trading Analytics team. This role focuses on supporting data engineering requirements for trading, middle office, and trade capture systems. The ideal candidate should have a strong Python background for ETL tasks, expertise in AWS cloud services, and familiarity with data orchestration tools like Airflow and Kafka. Experience in trading, crypto, or middle office settings is highly desirable.

Key Responsibilities:

Design, deploy, and manage scalable ClickHouse infrastructure for handling large datasets to ensure optimal performance, availability, and sustainability.

Develop robust ETL pipelines with Python for data ingestion, manipulation, and storage.

Collaborate with infrastructure teams for the proper setup of various AWS components such as EC2, S3, RDS, Lambda, and others.

Establish and maintain data orchestration flows using Airflow and integrate Kafka for real-time data processing.

Coordinate with cross-functional teams like trading, risk management, and middle office to align data infrastructure with business requirements.

Enhance the performance and scalability of data pipelines, ensuring data accuracy and integrity.

Monitor and resolve issues within the data infrastructure, following best practices for data governance and security.

Guide junior engineers and provide technical leadership within the team.

Qualifications:

Over 8 years of experience in data engineering, focusing on constructing and managing large-scale data systems.

Proficient in setting up and using ClickHouse infrastructure.

Strong proficiency in Python, specifically for ETL pipelines and data workflows.

In-depth understanding of AWS infrastructure components, including networking, storage, compute, and security.

Experience in data orchestration and workflow automation with Airflow.

Knowledge of Kafka for establishing real-time data pipelines.

Exposure to trading, crypto, middle office, or trade capture systems is a significant advantage.

Familiarity or experience with machine learning and AI is a plus.

Strong problem-solving abilities, attention to detail, and adeptness at working under pressure in fast-paced environments.

Preferred Skills:

Experience in financial services, particularly in trading or crypto sectors.

Ability to collaborate with diverse stakeholders, gather requirements, and deliver solutions that meet business needs.

Knowledge of database optimization, query performance tuning, and monitoring tools.

Life at Crypto.com:

Empowered to explore new opportunities while working with a talented and supportive team.

Proactive working environment emphasizing innovation and thoughtful solutions.

Focus on personal and professional growth through skill development.

Collaborative culture promoting teamwork and support among colleagues towards shared goals.

Benefits:

Competitive salary.

Comprehensive medical insurance coverage including dependents.

Generous annual leave entitlement.

Flexibility in work arrangements and hybrid or remote setups.

Internal mobility program offering diverse career paths.

Work perks, including a Crypto.com visa card provision.

Region-specific benefits packages.

About Crypto.com:

Founded in 2016, Crypto.com serves a vast customer base and is a rapidly expanding global cryptocurrency platform, committed to cryptocurrency adoption through innovation. The platform values diversity and inclusion, seeking candidates to strengthen its team with various backgrounds, perspectives, and skills.

Applicants' data will be solely used for recruitment purposes.

Trading Support Analyst, Quant Trading Team

Singapore
Singapore
Full time
Hybrid
The team responsible for Quantitative Trading focuses on the trading and risk management of various crypto assets, covering both spot and derivatives. They develop and execute trading strategies in dynamic and intricate market conditions.

Job Responsibilities:

Keep track of real-time risk, Profit and Loss (P&L), funding, and system health.

Handle trading hedging, reporting, and parameter updates.

Analyze post-trade performance of trading strategies and algorithms.

Enhance workflow and operational efficiency.

Collaborate with quant traders, developers, and risk managers to enhance pricing, execution, and booking algorithms.

Job Requirements:

Possess a Master’s degree in a quantitative field from a reputable university.

Hold at least 1 year of trading experience.

Proficient in Python with a willingness to enhance technical skills.

Demonstrated strong analytical aptitude and meticulous attention to detail.

Effectively work under high-pressure conditions.

Senior DevOps Engineer - Trading team

Singapore
Singapore
Full time
Hybrid
The Quant Trading team focuses on trading and managing risks associated with various crypto products, encompassing spots and derivatives. This team is responsible for developing and implementing trading strategies in fast-paced and intricate trading environments.

We are looking for a skilled Senior DevOps Engineer with expertise in ClickHouse and AWS infrastructure to join our innovative Trading Analytics team. This position is essential in supporting engineering needs across different trading, middle office, and trade capture systems. The ideal candidate should have a strong background in AWS cloud infrastructure and CICD processes. You will tackle technically demanding problems, supervise design and coding for features, and engage in all aspects of product development. Preference will be given to candidates with experience in trading, crypto, or middle office environments.

Responsibilities:

Creating tools for application and performance monitoring.

Contributing to system architecture design.

Developing and deploying AWS cloud infrastructure in an IaC manner.

Enhancing and supervising Terraform, K8S, and CI/CD pipeline.

Designing and implementing Disaster Recovery & backup solutions.

Automating and streamlining operations and processes.

Communicating effectively, escalating when necessary, and ensuring prompt problem resolution.

Requirements:

Extensive experience in AWS, Terraform, and Kubernetes.

Proficiency in establishing CICD pipelines for large-scale enterprise applications.

Familiarity with monitoring systems such as Prometheus, Grafana, etc.

Knowledge of logging systems like Fluentbit, ElasticSearch/ OpenSearch, etc.

Background in maintaining high-availability and low-latency crypto exchanges is advantageous.

Understanding of Linux and Network Concepts.

Experience with GitOps using ArgoCD is a plus.

5+ years of experience in DevOps and AWS.

Ability to write maintainable code.

Keen interest in working in technology and financial environments.

Excellent communication and interpersonal skills for engaging with technical and non-technical counterparts.

Life at the Company:

Encouraged to think innovatively and explore new opportunities within a talented and supportive team.

Transformational and proactive work environment fostering thoughtful and innovative solutions.

Emphasis on personal and professional growth through internal skill development.

Collaborative work culture supporting each other's success.

Unified team working towards the common goal of Cryptocurrency in every wallet.

Flexibility in work hours and a hybrid or remote setup available.

Internal mobility program offering career alternatives.

Work perks include a company-provided crypto.com visa card upon joining.

Benefits:

Competitive salary.

Generous annual leave entitlement including birthday and work anniversary.

Flexibility in work hours, with options for hybrid or remote work setups.

Internal mobility program providing diverse career opportunities.

Work perks like a crypto.com visa card provided upon joining.

About the Company:

Established in 2016, our company serves over 80 million customers and is the fastest-growing global cryptocurrency platform. With a vision of Cryptocurrency in Every Wallet™, we prioritize security, privacy, and compliance, aiming to accelerate cryptocurrency adoption through innovation. We are dedicated to empowering the next generation of creators, builders, and entrepreneurs for a fairer digital ecosystem.

Crypto.com is an equal opportunities employer that values diversity and inclusion. We seek candidates with diverse backgrounds and skills to strengthen our team, providing opportunities transparently and equitably.

Applicant data will be used solely for recruitment purposes. Please note that only shortlisted candidates will be contacted.

Senior Data Engineer - Trading Analytics

Hong Kong
Hong Kong
Full time
Hybrid
The Quant Trading team is seeking a skilled Senior Data Engineer proficient in ClickHouse and AWS infrastructure to join the Trading Analytics team. The role involves supporting various data engineering needs within trading, middle office, and trade capture systems. The ideal candidate will possess expertise in Python for ETL, experience in AWS cloud infrastructure, and familiarity with data orchestration tools like Airflow and Kafka. Previous exposure to trading, crypto, or middle office roles is advantageous.

Key Responsibilities:

Design, manage, and optimize scalable ClickHouse infrastructure for extensive datasets to ensure performance and maintainability.

Develop robust ETL pipelines using Python for data ingestion, transformation, and storage.

Collaborate with infrastructure teams to configure AWS services like EC2, S3, RDS, and Lambda.

Create and maintain data orchestration workflows using Airflow and integrate Kafka for real-time data processing.

Work closely with various teams to support business needs through the data infrastructure.

Enhance data pipeline performance and scalability while ensuring data accuracy and integrity.

Monitor and troubleshoot data infrastructure to maintain data governance and security best practices.

Provide technical leadership within the team and mentor junior engineers.

Qualifications:

At least 8 years of experience in data engineering building large-scale data systems.

Proficiency in ClickHouse infrastructure setup and operations.

Strong Python skills for ETL pipelines and data workflows.

Deep understanding of AWS infrastructure components and security.

Experience with data orchestration tools and real-time data processing using Airflow and Kafka.

Exposure to trading, crypto, or middle office environments is preferred.

Knowledge of machine learning and AI is a plus.

Strong problem-solving skills and ability to work in a fast-paced environment.

Preferred Skills:

Experience in financial services, particularly in trading or crypto.

Ability to gather requirements and deliver solutions that meet business needs.

Familiarity with database optimization and query performance tuning techniques.

Life at the Company:

Empowered to think big and undertake new opportunities.

Transformational and proactive working environment promoting innovation.

Focus on personal and professional growth through skill development and support.

Collaborative work culture with a unified vision.

Engage stakeholders to achieve common goals for cryptocurrency adoption.

Benefits:

Competitive salary and medical insurance package.

Generous annual leave entitlement and flexibility in work arrangements.

Internal mobility program for career development opportunities.

Work perks like a Crypto.com Visa card upon joining.

Varied benefits packages available based on region requirements.

About the Company:

Founded in 2016, the company serves over 80 million customers and is a rapidly growing global cryptocurrency platform with a vision of Cryptocurrency in Every Wallet™. Committed to innovation, security, and privacy, the company aims to accelerate cryptocurrency adoption and develop a fairer digital ecosystem. Diversity, inclusion, and equal opportunities are central to the company's values.

Trading Support Analyst, Quant Trading Team

Hong Kong
Hong Kong
Full time
Hybrid
The Quant Trading team operates within the realm of trading and managing risks associated with varying crypto products, encompassing spots and derivatives. Their focus lies in devising and executing trading strategies within demanding and intricate trading landscapes.

Responsibilities:

Continuous monitoring of real-time risk, P&L, funding, and system health status.

Oversight of trading hedging, reporting, and parameter update operations.

Conducting post-trade analysis of trading strategies and algorithm performance.

Enhancing workflow optimization and operation efficiency.

Collaborating with quant traders, developers, and risk managers to refine pricing, execution, and booking logic.

Requirements:

Holds a Master’s degree in a quantitative discipline from distinguished academic institutions globally.

Possesses a minimum of 1-year experience in trading.

Demonstrates proficiency in Python with a drive to advance technical expertise.

Exhibits robust analytical abilities and meticulous attention to detail.

Capable of performing efficiently under high-pressure conditions.

Senior DevOps Engineer - Trading team

Hong Kong
Hong Kong
Full time
Hybrid
The team responsible for trading and risk management of various crypto products is seeking an experienced Senior DevOps Engineer to join the dynamic Trading Analytics team. The role involves supporting engineering needs across trading, middle office, and trade capture systems, with emphasis on ClickHouse expertise in an AWS environment. The ideal candidate should be well-versed in AWS cloud infrastructure and possess experience in trading, crypto, or middle office settings.

Key Responsibilities

Develop tools for monitoring application and performance

Contribute to system architecture design

Design and deploy AWS cloud infrastructure efficiently

Enhance and maintain tools like Terraform, Kubernetes, and CI/CD pipeline

Implement Disaster Recovery and backup solutions

Automate operational processes to streamline efficiency

Troubleshoot and solve problems promptly

Requirements

Strong proficiency in AWS, Terraform, and Kubernetes

Skilled in developing CICD pipelines for enterprise applications

Experience with monitoring systems like Prometheus and Grafana

Familiarity with logging systems such as Fluentbit and ElasticSearch/OpenSearch

Knowledge of maintaining high-availability and low-latency crypto exchanges is a plus

Proficiency in Linux and Network Concepts

Experience with GitOps using ArgoCD is advantageous

Minimum 5 years of DevOps and AWS experience

Ability to write maintainable code

Interest in technology and/or financial environments

Excellent communication skills to engage with technical and non-technical stakeholders

Life at Crypto.com

Empowered to innovate with a supportive team

Transformational working environment encouraging innovation

Opportunities for personal and professional growth

Collaborative culture focused on mutual support

Dedicated to achieving the goal of widespread cryptocurrency adoption

Flexibility in work hours and remote or hybrid setups

Internal mobility program for career advancement

Work perks including a crypto.com visa card

Benefits

Competitive salary

Generous annual leave entitlement

Flexibility in work hours and remote options

Internal mobility program for diverse career opportunities

Work perks such as a crypto.com visa card

About Crypto.com

Founded in 2016, Crypto.com serves over 80 million customers globally and is rapidly expanding as a cryptocurrency platform. Committed to fostering cryptocurrency adoption through security and innovation, Crypto.com aims to empower the next generation of digital creators for a fairer ecosystem.

Crypto.com values diversity, inclusivity, and transparency in its hiring process, welcoming candidates with various backgrounds and skills to strengthen the team. Personal data provided by applicants will be used for recruitment purposes only.

Please note that only shortlisted candidates will be contacted.

Business Development Manager, VIP Partnerships

Kuala Lumpur, Malaysia
Kuala Lumpur, Malaysia
Full time
Hybrid
About the role:

We are looking for a skilled Partnerships Business Development Manager to foster growth through cultivating and managing relationships with key Affiliates, VIP clients, and Brokers. This position will be pivotal in broadening our reach within these significant segments, ensuring sustained success through strategic partnerships and innovative solutions tailored to meet the needs of high-value customers.

You will play a crucial role in driving [Company] into high-value segments such as Affiliates, VIPs, and Brokers. In this rapidly evolving crypto landscape, you will have the autonomy to build your network, forging valuable partnerships that create mutual benefits for both [Company] and your clients.

As the primary driver in establishing strategic connections with top Affiliates and Brokers, as well as pinpointing potential VIP clients, you will be responsible for crafting customized solutions tailored to their specific requirements. Whether you are launching creative affiliate campaigns or designing bespoke programs for brokers, each deal you secure will significantly contribute to fortifying [Company]'s market presence.

A central aspect of this role will be your inventiveness – whether in formulating new incentives for VIP clients or collaborating with internal teams to launch unprecedented products for your partners. Supported by a top-tier team, you will have the chance to take calculated risks, experiment with innovative strategies, and make a lasting impact on shaping the future of crypto partnerships.

Responsibilities:

Identify and establish new partnerships with media and Affiliates (such as KOLs, influencers, and other local crypto leaders) to attract newcomers and trades.

Develop new partnerships with Brokers, improve [Company]'s broker program, and maintain and cultivate relationships with existing brokers.

Identify and engage with VIP clients.

Manage existing relationships and performance of KOLs.

Provide timely and effective customer service and issue resolution to [Company]'s Affiliates, Brokers, and VIPs, actively collaborating with internal teams and offering enhancement suggestions to management.

Stay updated on social media trends, including platforms like YouTube and TikTok, and within the Blockchain influencer community.

Represent [Company] at conferences to engage with Affiliates, Brokers, and VIPs, bolstering awareness of our offerings.

Participate in community outreach activities and crypto community events to expand our institutional footprint.

Research market and competitor trends in the crypto space.

Draft and finalize client or partnership agreements.

Maintain regular communication with Affiliates, Brokers, and VIP clients, collect client feedback, and recommend product enhancements.

Requirements:

Previous experience in Crypto or Blockchain in local markets, with an established network or understanding of influential figures in the local ecosystem.

Strong network of clients within the Affiliates, KOLs, VIPs, and Brokers sectors.

Minimum of 1-year experience in digital assets, cryptocurrencies, or blockchain.

Over 2 years of experience selling financial products.

Candidates with more experience will be considered for a Senior Institutional Sales Position.

Demonstrated success in initiating, managing, and monetizing client or partner relationships, such as driving business outcomes, preparing documentation, and finalizing agreements.

Excellent written and oral English skills, with proven expertise in writing and delivering presentations.

Senior Backend Developer - Innovation

Hong Kong
Hong Kong
Full time
Hybrid
We are seeking a talented Senior Backend Developer to join our team in designing, developing, and enhancing software for new ventures projects. These projects are closely related to our core businesses and are rapidly launched with a small, agile team. Your role will primarily involve crafting backend components for scalable applications, focusing on server-side logic, cache/database management, and API integration.

Responsibilities

Plan and execute backend development activities, propose architectural decisions, engage in design processes, conduct design and code reviews, and implement products for developers and end-users.

Prototype new ideas generated by the team and yourself.

Act as the project owner, having the flexibility to explore various technologies.

Troubleshoot and devise solutions for complex issues in large-scale backend infrastructure and mobile platforms.

Document all code and functionality changes effectively.

Collaborate closely with DevOps and mobile engineers to enhance the tech stack for long-term engineering projects.

Requirements

Enthusiasm for creating high-quality products to address real-world challenges. Must be tech-savvy, a quick learner, and possess a proactive attitude towards completing tasks.

Willing to accept new perspectives, receptive to improvement opportunities, and open to overcoming challenges.

Strong organizational and interpersonal skills to manage conflicting requirements from various stakeholders.

Familiarity with Blockchain technology is advantageous.

Background in backend development with a minimum of 5-8 years of experience.

Proficient in scalability, security, and performance management.

Advanced knowledge and hands-on experience with server-side programming languages like NestJS, Node.js, Python, and Java.

Knowledge of front-end frameworks and technologies such as Next.js and React.js is beneficial.

Exposure to AI code generation tools like Amazon Q Developer and Github Copilot.

Additional experience in mobile development (iOS/Android) using Swift, Java, or Kotlin is a plus.

Understanding of blockchain development technologies like Ethermint and Cosmos SDK is advantageous.

Life at Crypto.com

Encouraged to explore new opportunities with a supportive team.

Collaborative and solution-driven work environment fostering innovative thinking.

Tailored development plans to enhance personal and professional growth.

Supportive and engaging work culture among industry-leading colleagues.

Unified team approach to achieve the common goal of widespread cryptocurrency adoption.

Flexible work hours and remote work options.

Internal mobility program promising diversified career pathways.

Unique benefits include a crypto.com Visa card upon employment.

Benefits

Competitive salary package.

Generous annual leave, including birthday and work anniversary leave.

Flexibility in work hours and opportunity for remote work.

Internal mobility programs promoting career expansion.

Essential work perks, including a crypto.com Visa card.

About Crypto.com

Established in 2016, Crypto.com caters to over 80 million clients and stands as one of the fastest-growing cryptocurrency platforms globally. Upheld by principles of security, privacy, and compliance, Crypto.com aims to accelerate cryptocurrency adoption through innovative approaches, enabling a fair and equitable digital ecosystem for upcoming innovators.

​Crypto.com is dedicated to equal employment opportunities, fostering an inclusive environment where all individuals are provided with fair and transparent growth opportunities. Diversity and inclusion are highly valued, with a focus on enriching the team with diverse perspectives and skills. All personal details provided by applicants will be used solely for recruitment purposes. Only shortlisted candidates will be contacted.

Growth Creative Copywriter

Ho Chi Minh City, Vietnam
Ho Chi Minh City, Vietnam
Full time
Hybrid
We are in search of a skilled and imaginative copywriter to join the Growth Creative Team at Crypto.com. This role, working closely with the Creative Director, entails creating visually appealing and engaging digital content across various platforms. The ideal candidate should have a flair for design aesthetics, keep updated with digital trends, and excel in transforming concepts into compelling visuals. This position, which involves utilizing AI tools, offers the flexibility of remote work for effective collaboration from any location.

Responsibilities:

Develop innovative and captivating content for digital platforms like social media, websites, video, email, and in-app content.

Proficient in content writing for diverse advertising channels such as Twitter, Facebook, Instagram, TikTok, and Google.

Collaborate with the Growth team, including Acquisition, CRM, and Data Analytic teams, to provide effective copywriting solutions.

Conduct research and brainstorm ideas to create captivating messages tailored for the target audience.

Create personalized messaging for various customer segments to enhance engagement and conversions.

Craft content in various formats like push notifications, emails, blogs, and other short-form/long-form digital channels.

Set the tone and drive creativity in collaboration with the Project Manager and Creative team.

Keep abreast of trending topics to identify content opportunities.

Confirm content validity with internal teams for comprehensive input.

Ensure consistency and quality across all written materials.

Take ownership of projects from inception to delivery, adhering to brand guidelines.

Manage multiple projects simultaneously in a fast-paced environment, meeting deadlines with meticulous attention to detail.

Utilize AI tools proficiently for developing compelling visuals and content.

Requirements:

6+ years of experience in fintech/blockchain content writing.

Exceptional ability in crafting impactful writing.

Proven experience as a Senior Copywriter with a strong portfolio reflecting work in the crypto industry, product descriptions, CRM content, and advertising campaigns.

Comprehensive understanding of the crypto landscape, including cryptocurrencies, blockchain technology, industry trends, and target audience preferences.

Proficiency in writing for different channels and formats such as social media, websites, emails, push notifications, and in-app pop-ups; ability to adapt content to specific channels.

Capability to develop strategic copywriting approaches aligned with business goals and campaign objectives.

Experience collaborating effectively with cross-functional teams like designers, product managers, and CRM specialists to execute campaigns successfully.

Proficient in data-driven decision-making, analyzing campaign performance to optimize messaging; familiarity with CRM tools, A/B testing, and performance metrics.

Comfortable in a fast-paced environment with shifting priorities; adaptable to changes and open to feedback and improvements.

Exceptional skills in crafting narrative-driven content for CRM campaigns like email sequences, onboarding flows, and customer nurturing programs.

Proven ability in developing compelling, customer-centric copy that establishes emotional connections and drives desired actions.

Benefits:

Competitive salary.

Comprehensive medical insurance coverage including dependents.

Generous annual leave entitlement.

Flexibility in work hours and hybrid/remote setup.

Internal mobility program providing career development opportunities.

Work perks including a Crypto.com Visa card.

Benefits packages according to regional requirements.

About Crypto.com:

Established in 2016, Crypto.com caters to over 80 million customers as the world's fastest-growing global cryptocurrency platform. Committed to advancing cryptocurrency adoption through innovation, the company is dedicated to building a fairer and more equitable digital ecosystem.

Equal Opportunities Statement:

Crypto.com is an equal opportunities employer fostering a diverse and inclusive environment , seeking candidates from varied backgrounds to strengthen the team.

Applicants' personal data will solely be used for recruitment purposes.

Growth Creative Copywriter

Hong Kong
Hong Kong
Full time
Hybrid
We are looking for an experienced and innovative copywriter to join the Growth Creative Team at Crypto.com. The ideal candidate will collaborate closely with the Creative Director to produce compelling digital content for various platforms. Key qualities for success in this role include a strong sense of design, keeping abreast of digital trends, and the ability to transform ideas into visually engaging material. This position provides the opportunity for remote work, enabling effective collaboration from any location.

Responsibilities

Develop engaging and innovative content for digital platforms like social media, websites, videos, emails, and in-app content.

Proficiency in crafting content for diverse advertising channels such as Twitter, Facebook, Instagram, TikTok, and Google.

Collaborate with Growth teams like Acquisition, CRM, and Data Analytics to devise effective copywriting solutions.

Conduct research and ideate compelling messages tailored to the target audience.

Personalize messaging for different customer segments to enhance engagement and conversions.

Create content in various formats such as push notifications, emails, blogs, and other digital channels, both short-form and long-form.

Lead creativity and maintain consistency in collaboration with the Project Manager and Creative team.

Stay informed about current trends to identify relevant content opportunities.

Gather feedback and validate content with internal stakeholders.

Ensure quality and consistency across all written materials.

Take ownership of projects from conception to delivery while adhering to brand guidelines.

Manage multiple projects simultaneously in a fast-paced environment, meeting deadlines with precision.

Use AI tools to create compelling visuals and content.

Requirements

More than 6 years of experience in fintech/blockchain content writing.

Strong ability to craft impactful content.

Demonstrated expertise as a Senior Copywriter with a robust portfolio showcasing work in the crypto industry, including product descriptions, CRM content, and ad campaigns.

In-depth knowledge of the crypto space, cryptocurrencies, blockchain technology, industry trends, and target audience preferences.

Proficiency in writing for various channels and formats, including social media, websites, emails, push notifications, and in-app pop-ups, with the ability to adjust tone and style accordingly.

Capable of developing strategic copywriting approaches aligning with business objectives and campaign goals.

Experience collaborating with cross-functional teams like designers, product managers, and CRM specialists to execute effective campaigns with consistent messaging.

Understanding of data-driven decision-making, analyzing campaign performance, and optimizing copy and messaging using CRM tools, A/B testing, and performance metrics.

Comfortable working in a fast-paced environment with changing priorities, tight deadlines, and open to feedback for iterative improvements.

Proficient in creating narrative-driven, long-form content for CRM campaigns that build emotional connections and encourage desired actions.

Demonstrated ability to craft compelling, customer-centric copy that invokes responses and establishes connections.
Life at Crypto.com
Empowered to think creatively with new opportunities and a supportive team.

Transformational and proactive working environment fostering innovative solutions.

Growth opportunities to develop new skillsets for personal and professional development.

Collaborative work culture where colleagues support each other towards common goals.

Unified team engaging stakeholders to achieve the ultimate vision of 'Cryptocurrency in every wallet.'

Are you prepared to initiate your journey with us?

Benefits

Competitive salary.

Comprehensive medical insurance coverage extended to dependents.

Generous annual leave entitlement including birthdays and work anniversaries.

Flexible work arrangements offering hybrid or remote setups.

Opportunities for internal career progression with a diverse range of options.

Work perks such as a crypto.com visa card upon joining.
About Crypto.com
Established in 2016, Crypto.com serves over 80 million customers and stands as the world's fastest-growing global cryptocurrency platform. Operating with a focus on security, privacy, and compliance, Crypto.com is dedicated to advancing the adoption of cryptocurrency through innovation. The company aims to empower a fairer and more equitable digital ecosystem by enabling development opportunities for the upcoming generation of creators and entrepreneurs.

Crypto.com is an equal opportunities employer committed to offering fair and transparent opportunities to all individuals. The company values diversity and inclusion, seeking candidates with varied backgrounds, perspectives, and skills to enhance and strengthen the team. Personal data submitted by applicants will solely be used for recruitment purposes.

Product Operations Associate

Taipei, Taiwan
Taipei, Taiwan
Full time
Hybrid
The project management and delivery team plays a crucial role in ensuring the successful delivery of high-quality product offerings across all platforms. They collaborate with various stakeholders to overcome obstacles, manage timelines, and optimize workflows and tools to enhance the efficiency of product launches.

Role summary

We seek a proactive Product Operations Associate to coordinate product offerings and stakeholder requests for a prominent finance app. This entry-level position offers the opportunity to gain experience in operations and project coordination for one of the largest global finance platforms. Working closely with diverse teams, you will focus on enhancing operational excellence to simplify cryptocurrency transactions for users. Given the app's widespread popularity, your contributions will directly impact millions of users. The product operations team is instrumental in delivering top-notch product offerings across all platforms.

In this dynamic environment, we value individuals who take ownership, embrace change, and drive innovation.

Responsibilities

Coordinate the release of various product offerings.

Collaborate closely with stakeholders to define release requirements.

Implement standard operating procedures (SOP) meticulously to ensure flawless implementation.

Identify and address operational bottlenecks, suggesting enhancements and solutions.

Enhance workflows and tools to streamline product releases.

Prioritize and address product issues in collaboration with cross-functional teams.

Ensure release timelines meet expectations set by management and the team.

Address escalated customer service issues in collaboration with relevant stakeholders.

Requirements

Strong collaboration skills across all levels.

High attention to detail and commitment to quality.

Motivation to troubleshoot and drive positive changes.

Enthusiasm for learning and tackling new challenges.

Excellent interpersonal, communication, organization, and prioritization abilities.

Proficiency in using spreadsheets and basic data tracking tools.

Preference for an analytical and data-driven work approach.

Life at the Company

Encourages ambitious and innovative thinking within a supportive team.

Offers a proactive and transformative work environment emphasizing innovative solutions.

Facilitates personal and professional growth through skills development.

Promotes a supportive work culture where colleagues help one another.

Promotes a unified team approach to achieve the mutual goal of bringing cryptocurrency to every wallet.

Ready to start your future with us?

Benefits

Competitive salary.

Medical insurance with extended coverage for dependents.

Generous annual leave entitlement including birthday and work anniversary benefits.

Flexibility in working hours and remote or hybrid work options.

Internal mobility program for diverse career opportunities.

Crypto.com Visa card upon joining.

Varied benefits packages based on regional requirements.

About the Company

Founded in 2016, the Company serves millions of customers globally as a rapidly expanding cryptocurrency platform. With a vision to make cryptocurrency accessible to all, the Company is committed to driving cryptocurrency adoption through innovation and empowering entrepreneurs. We uphold values of diversity and inclusion in our recruitment process. Personal data from applicants is for recruitment purposes only. Only shortlisted candidates will be contacted.

Business Development Manager, VIP Partnerships

Paris, France
Paris, France
Full time
Hybrid
About the role:

We are currently in search of a Partnerships Business Development Manager to spearhead growth through the establishment and cultivation of relationships with essential Affiliates, VIP clients, and Brokers. This position will be pivotal in expanding our footprint within these influential segments, ensuring sustained success through strategic partnerships and innovative solutions that cater to the unique requirements of high-value customers.

As a key player in the advancement of our presence in the high-value segments of Affiliates, VIPs, and Brokers, you will have the opportunity to proactively create meaningful partnerships that bring value to both parties in the ever-evolving crypto landscape.

Your primary responsibilities will involve cultivating strategic partnerships with prominent Affiliates and Brokers, identifying promising VIP clients, and developing tailored solutions to address their specific needs. Each closed deal, from launching inventive affiliate initiatives to crafting bespoke programs for brokers, will significantly contribute to solidifying our position in the market.

Your role will center around creativity, whether it entails devising fresh incentives for VIP clients or collaboratively producing novel products with internal teams for partners. Backed by a top-notch team, you will have the liberty to take calculated risks, experiment with new methods, and influence the landscape of crypto partnerships.

Responsibilities:

Identify and nurture new partnerships with influential media and Affiliates such as KOLs, influencers, and local crypto leaders to attract new depositors and traders.

Cultivate new partnerships with Brokers and enhance the current broker program at the company while also fostering growth of existing relationships with brokers.

Locate and engage with VIP clients.

Maintain relationships and performance of existing KOLs.

Provide prompt, satisfactory, and reliable customer service and issue resolution for Affiliates, Brokers, and VIPs of the company, including recommending enhancements to the management.

Stay updated on social media trends like YouTube, TikTok, and within the Blockchain influencer community.

Represent the company at conferences, engaging with Affiliates, Brokers, and VIPs to raise awareness of our products and services.

Participate in community outreach activities, attend crypto community events, and meetings to expand our institutional presence.

Research market and competitor trends in the crypto industry.

Draft and negotiate client or partnership agreements.

Maintain regular communication with Affiliates, Brokers, and VIP clients to gather feedback and propose product enhancements.

Requirements:

Prior experience in the Crypto or Blockchain industry in local markets, having familiarity with influential figures in the local ecosystem.

Strong network of clients within the realms of Affiliates, KOLs, VIPs, and Brokers.

At least 1 year of experience in digital assets, cryptocurrency, web3, or blockchain.

Minimum of 2 years working in financial product sales.

Candidates with more experience will be considered for a Senior Institutional Sales Position.

Demonstrated history of initiating, managing, and capitalizing on client or partner relations to drive business outcomes, including drafting agreements.

Proficiency in professional written and spoken English; writing and presentation samples are encouraged.

Business Development Manager, VIP Partnerships

Ho Chi Minh City, Vietnam
Ho Chi Minh City, Vietnam
Full time
Hybrid
About the Role:

We are looking for a Partnerships Business Development Manager to play a crucial role in driving growth by establishing and fostering relationships with key Affiliates, VIP clients, and Brokers. This position will be pivotal in expanding our reach within these influential segments, ensuring sustained success through strategic partnerships and innovative solutions tailored to meet the unique needs of high-value customers.

You will be at the forefront of expanding into high-value segments such as Affiliates, VIPs, and Brokers. In this rapidly growing crypto industry, you will have the autonomy to cultivate your network, creating valuable partnerships that deliver benefits for both the company and your clients.

Your primary responsibilities will involve building strategic relationships with top Affiliates and Brokers, identifying high-potential VIP clients, and devising customized solutions that cater to their specific requirements. Whether launching creative affiliate campaigns or developing bespoke programs for brokers, each deal you finalize will significantly strengthen the company's market presence.

Creativity will be central to this role—whether you are devising new incentives for VIP clients or collaborating with internal teams to innovate and introduce new products for your partners. Supported by an exceptional team, you will have the chance to take calculated risks, explore new strategies, and make a lasting impact on shaping the future of crypto partnerships.

Responsibilities:

Identifying and cultivating new partnerships with media and Affiliates, such as Key Opinion Leaders (KOLs), influencers, and other prominent figures in the local crypto community, to attract new depositors and increase trading activity.

Establishing and growing partnerships with Brokers, enhancing the broker program, and nurturing existing broker relationships.

Identifying and engaging with VIP clients.

Maintaining and optimizing relationships with existing KOLs to enhance performance.

Providing prompt and reliable customer service and issue resolution to Affiliates, Brokers, and VIP clients, collaborating with internal teams, and offering suggestions for improvement to the management team.

Staying current with social media trends and the blockchain influencer community.

Representing the company at conferences, engaging with Affiliates, Brokers, and VIP clients to raise awareness of products and services.

Participating in community outreach activities and attending crypto community events to expand our institutional presence.

Researching market and competitor trends in the crypto space.

Drafting and finalizing client or partnership agreements.

Maintaining regular communication with Affiliates, Brokers, and VIP clients, collecting and acting on client feedback, and proposing enhancements to products.

Requirements:

Prior experience in Crypto or Blockchain in local markets, with established relationships or knowledge of influential figures within the local ecosystem.

Established network or client base within the Affiliate, KOL, VIP, and Broker space.

At least 1 year of experience in digital assets, cryptocurrency, or blockchain.

Minimum of 2 years of experience in sales of financial products.

Candidates with more experience will be considered for a Senior Institutional Sales Position.

Demonstrated success in initiating, managing, and monetizing client or partner relationships, including delivering business results, preparing documentations, and negotiating agreements.

Proficient in professional written and oral English, with strong writing and presentation skills.

Business Development Manager, VIP Partnerships

Bangkok, Thailand
Bangkok, Thailand
Full time
Hybrid
About the role:

We are looking for a Partnerships Business Development Manager to drive growth through developing and nurturing relationships with key Affiliates, VIP clients, and Brokers. This position is essential for expanding our presence within these high-impact segments, ensuring long-term success through strategic partnerships and innovative solutions tailored to meet the needs of high-value customers.

Be at the forefront of the company's expansion into high-value segments – Affiliates, VIPs, and Brokers. In this dynamic and fast-growing crypto space, you'll have the autonomy to build your network, fostering meaningful partnerships that bring value to both the company and your clients.

You will lead in establishing strategic relationships with top Affiliates and Brokers, identifying promising VIP clients, and creating customized solutions to address their unique requirements. From spearheading innovative affiliate campaigns to devising personalized programs for brokers, each deal you secure will be crucial in solidifying the company’s presence in the market.

Your role will be centered around creativity, whether it involves devising new incentives for VIP clients or collaborating with internal teams to develop exclusive products for partners. With the backing of a top-notch team, you will have the opportunity to take risks, explore new strategies, and make significant contributions to shaping the future of crypto partnerships.

Responsibilities:

Identifying and cultivating new partnerships with media and Affiliates (e.g., KOLs, influencers, and other local crypto leaders) to attract first-time depositors and trades.

Identifying and fostering new partnerships with Brokers and enhancing the company's broker program, while also nurturing relationships with current brokers.

Identifying and engaging with VIP clients.

Managing existing KOL relationships and performance.

Delivering timely and satisfactory customer service and issue resolution to Affiliates, Brokers, and VIPs, and collaborating with the internal team while providing improvement suggestions to the management.

Staying updated on the latest trends on social media platforms and within the Blockchain influencer community.

Attending conferences to engage with Affiliates, Brokers, and VIPs, and enhance awareness of products and services.

Participating in community outreach activities and crypto community events to expand the company's institutional footprint.

Researching market and competitor trends in the crypto space.

Drafting and finalizing client or partnership agreements.

Maintaining consistent communication with Affiliates, Brokers, and VIP clients, gathering and acting on client feedback, and proposing product enhancements.

Requirements:

Previous experience in Crypto or Blockchain within local markets, with a network of clients within Affiliates, KOLs, VIPs, and Brokers space.

Minimum of 1 year of experience in digital assets/cryptocurrency/web3/blockchain industry.

At least 2 years of work experience in selling financial products.

Candidates with more experience will be considered for a Senior Institutional Sales Position.

Demonstrated ability to establish, manage, and monetize relationships with clients or partners, showing a record of driving business outcomes, drafting agreements, and documentation.

Strong command of professional written and verbal English, with proficiency in writing and presenting. Samples are welcome.

Business Development Manager, VIP Partnerships

İstanbul, Turkey
İstanbul, Turkey
Full time
Hybrid
** About the role:**

We are looking for a Partnerships Business Development Manager to drive growth by fostering and maintaining relationships with key Affiliates, VIP clients, and Brokers. This position will play a crucial role in expanding our presence in high-impact segments through strategic partnerships and tailored innovative solutions to meet the unique needs of high-value customers.

As we expand into high-value segments, you will have the opportunity to shape your network, creating impactful partnerships that deliver value to both the company and your clients in the dynamic and rapidly growing crypto space.

Your primary responsibilities will include establishing strong relationships with top Affiliates and Brokers, identifying potential VIP clients, and customizing solutions to meet their specific requirements. Each partnership you cultivate, from launching creative affiliate campaigns to developing personalized programs for brokers, will significantly contribute to reinforcing our market presence.

Creativity is key in this role as you collaborate with internal teams to develop new products and incentives for VIP clients. With the support of a top-tier team, you will have the freedom to experiment, explore new strategies, and make a lasting impact on the future of crypto partnerships.

Responsibilities:

Identify and cultivate new partnerships with media and Affiliates (e.g., KOLs, influencers, local crypto leaders) to attract new depositors and traders.

Develop new partnerships with Brokers and enhance the broker program, as well as manage and grow existing broker relationships.

Reach out to VIP clients and maintain relationships with current KOLs, ensuring performance improvement.

Provide prompt and reliable customer service to Affiliates, Brokers, and VIPs, liaising with internal teams proactively and offering improvement suggestions to management.

Stay updated on social media and industry trends, attending conferences, engaging with Affiliates, Brokers, and VIPs to promote products and services.

Engage in community activities and crypto gatherings to expand the company's institutional reach.

Research market and competitor trends in the crypto space.

Draft and finalize client or partnership agreements.

Maintain regular communication with Affiliates, Brokers, and VIP clients, gather feedback, and suggest product enhancements.

Requirements:

Previous experience in local Crypto or Blockchain markets, with a network of clients in the Affiliates, KOLs, VIPs, and Brokers space.

Minimum of 1 year of experience in digital assets, cryptocurrencies, web3, or blockchain.

At least 2 years of experience in selling financial products.

Candidates with more experience will be considered for a Senior Institutional Sales Position.

Proven track record of building and monetizing client or partner relationships through driving business results and drafting agreements.

Excellent written and verbal English communication skills, with proficiency in professional writing and presentations.

DevOps Engineer (Exchange /Trading Platforms)

Singapore
Singapore
Full time
Hybrid
As part of a dynamic team focused on designing, developing, and enhancing software for various projects closely related to our core businesses, we are seeking a skilled DevOps Engineer. Your role will involve tackling complex technical challenges, overseeing feature design and coding, and collaborating closely across different functions within the organization. You will play a key role in every stage of product development, from conceptualizing innovative solutions to refining details prior to launch.

Responsibilities

Provide Level 3 support on a daily basis.

Create tools for application and performance monitoring.

Implement automation to streamline operations and processes.

Contribute to system architecture design.

Effectively communicate, escalate issues as needed, and ensure timely resolutions.

Enhance system and security monitoring within our trading platform.

Collaborate closely with senior system engineers to influence decision-making and implementation efforts.

Requirements

Extensive experience with AWS, Terraform, and Kubernetes.

Proficiency in developing CI/CD pipelines for large-scale enterprise applications.

Familiarity with monitoring systems like Prometheus and Grafana.

Knowledge of logging systems such as Fluentbit and ElasticSearch/OpenSearch.

Advantageous to have experience maintaining high-availability and low-latency crypto exchanges.

Proficiency in Linux and network concepts.

Understanding of GitOps with ArgoCD is a plus.

Minimum of 4 years of DevOps and AWS experience.

Coding skills are essential for writing maintainable code.

Strong interest in technology and/or financial environments.

Excellent communication and interpersonal skills for engaging with both technical and non-technical stakeholders.

Life @ Crypto.com

Empowered to explore new opportunities and think innovatively within a talented and supportive team.

Work in a transformational and proactive environment that encourages employees to find innovative solutions.

Opportunities for personal and professional growth through the development of new skill sets.

Join a collaborative work culture with colleagues who provide support and encouragement.

Engage stakeholders to achieve our goal of bringing cryptocurrency to every wallet.

Flexibility in work hours and the option for a hybrid or remote work setup.

Internal mobility program offering career development opportunities.

Benefits include a competitive salary, generous annual leave entitlement, work flexibility, and a variety of work perks like a crypto.com Visa card.

We are an equal opportunities employer dedicated to promoting diversity and inclusion. Personal data provided by applicants will be used strictly for recruitment purposes, and only shortlisted candidates will be contacted.

Business Development Manager, VIP Partnerships

Amsterdam, Netherlands
Amsterdam, Netherlands
Full time
Hybrid
Job Summary:

We are currently looking for a Partnerships Business Development Manager responsible for fostering growth through cultivating strong relationships with key Affiliates, VIP clients, and Brokers. This pivotal role involves expanding our influence in these crucial sectors, ensuring sustained success by creating strategic partnerships and innovative solutions that meet the specific requirements of high-value customers.

Join the forefront of our company's expansion into important market segments - Affiliates, VIPs, and Brokers. In this dynamic and rapidly evolving crypto landscape, you will have the autonomy to establish and nurture a network, establishing valuable partnerships that drive mutual benefits for both the company and your clients.

You will spearhead the establishment of strategic alliances with top-tier Affiliates and Brokers, pinpointing promising VIP clients, and tailoring solutions to address their distinctive needs. From introducing imaginative affiliate initiatives to devising customized programs for brokers, every successful deal you seal will be fundamental in reinforcing our market presence.

Your role will be characterized by creativity - whether it involves devising fresh incentives for VIP clients or collaborating with internal teams to create pioneering products for your partners. Backed by a top-tier team, you will be empowered to take calculated risks, explore new strategies, and shape the landscape of crypto partnerships.

Responsibilities:

Identify and cultivate new partnerships with media and Affiliates (e.g., KOLs, influencers, and local crypto leaders) to attract initial deposits and trades.

Develop new relationships with Brokers and enhance the company's broker program, while nurturing existing relationships.

Reach out to VIP clients and ensure satisfactory customer service and issue resolution for Affiliates, Brokers, and VIPs.

Stay updated on social media trends and Blockchain influencer community developments.

Represent the company at conferences and engage with Affiliates, Brokers, and VIPs to raise awareness of products and services.

Engage in community outreach activities and participate in crypto community events to broaden company reach.

Research market and competitor trends in the crypto space to stay informed.

Draft and finalize client or partnership agreements.

Maintain consistent communication with Affiliates, Brokers, and VIP clients, gather client feedback, and propose product enhancements.

Requirements:

Proven experience in the local Crypto or Blockchain markets, with an established network or knowledge of significant figures within the ecosystem.

Existing client base within Affiliates, KOLs, VIPs, and Brokers domain.

Over 1 year of experience in digital assets, cryptocurrency, and blockchain fields.

More than 2 years of experience in selling financial products.

Candidates with extensive experience will be considered for a Senior Institutional Sales Position.

Demonstrated success in initiating, managing, and monetizing client or partner relationships, evident from driving business outcomes, preparing documentation, and agreement drafting.

Proficient in professional written and verbal English communication, exemplified through writing and presentation samples.

DevOps Engineer (Exchange /Trading Platforms)

Hong Kong
Hong Kong
Full time
Hybrid
We are seeking a skilled individual to join our dynamic team focused on designing, developing, maintaining, and enhancing software for various ventures projects that align with our core businesses, executed efficiently with a lean team. You will play a crucial role in crafting scalable applications by contributing to the design of different components, spanning from frontend UI to backend infrastructure.

As a Devops Engineer, you will tackle a multitude of technically challenging problems, taking charge of overseeing the design and coding for features. This role involves close collaboration across various functions within the organization, ensuring your involvement in all stages of product development, from conceptualizing innovative product ideas to final adjustments before product launch.

Responsibilities:

Provide L3 support on a daily basis

Develop tools for application and performance monitoring

Automate and optimize operations and processes

Contribute to system architecture design

Communicate, escalate, and follow up to resolve issues effectively

Enhance system and security monitoring across our trading platform

Collaborate closely with senior system engineers to influence decision-making and implementation efforts

Requirements:

Solid expertise in AWS, Terraform, and Kubernetes

Experience in constructing CICD pipelines for large-scale enterprise applications

Proficiency in monitoring systems such as Prometheus, Grafana, etc.

Familiarity with logging systems like Fluentbit, ElasticSearch/OpenSearch, etc.

Experience in maintaining high-availability and low-latency crypto exchange (a plus)

Knowledge of Linux and Network Concepts

Experience with GitOps using ArgoCD (a plus)

4+ years of experience in DevOps and AWS

Proficiency in coding, expected to develop maintainable code

Strong interest in working within technology and/or financial sectors

Excellent communication and interpersonal skills to engage both technical and non-technical stakeholders

Life @ Crypto.com:

Opportunities to think big and explore new ventures within a knowledgeable and supportive team

Proactive and transformational work environment encouraging innovative solutions

Continuous personal and professional growth with skill-set development opportunities

Collaborative work culture where colleagues offer mutual support

Unified team effort towards achieving the goal of Cryptocurrency in every wallet

Work flexibility with options for flexi-work hours and hybrid or remote setups

Internal mobility program providing career growth avenues

Work perks such as a crypto.com visa card upon joining

Benefits:

Competitive salary package

Generous annual leave entitlements including birthday and work anniversary

Work flexibility options including flexi-work hours and hybrid/remote setups

Internal mobility program for varied career opportunities

Work perks including a crypto.com visa card upon joining

About Crypto.com:

Established in 2016, Crypto.com caters to over 80 million customers and stands as the fastest-growing global cryptocurrency platform. Our vision focuses on making Cryptocurrency in Every Wallet™ a reality. Operating on the principles of security, privacy, and compliance, Crypto.com aims to drive cryptocurrency adoption through innovation and empower the next generation of innovators, creators, and entrepreneurs for a more equitable digital ecosystem.

Crypto.com Values:

We are an equal opportunities employer committed to creating a transparent and fair environment for all candidates. Embracing diversity and inclusion, we welcome candidates from diverse backgrounds, perspectives, and skills to strengthen our team.

Note: Personal data provided by applicants will be used solely for recruitment purposes. Kindly note that only shortlisted candidates will be contacted.

Business Development Manager, VIP Partnerships

Paris, France
Paris, France
Full time
Hybrid
About the role:

We are currently looking for a Partnerships Business Development Manager to facilitate growth by fostering relationships with crucial Affiliates, VIP clients, and Brokers. The primary aim of this position is to enhance our footprint within the target segments and ensure sustained success by forming strategic partnerships and providing innovative solutions tailored to the unique requirements of high-value clients.

As a driving force behind the expansion of our presence among Affiliates, VIPs, and Brokers, you will have the opportunity to create valuable partnerships that benefit both the company and its clients in the ever-evolving crypto industry. Your responsibilities will encompass establishing strategic connections with top Affiliates and Brokers, identifying promising VIP clients, and devising customized solutions to meet their specific needs. Each closed deal you accomplish will be pivotal in fortifying the company's market standing.

This role hinges on your creativity, whether it involves designing novel incentives for VIP clients or collaborating with internal teams to innovate new products for partners. Supported by an outstanding team, you will be empowered to take calculated risks, experiment with new strategies, and contribute significantly to shaping the future landscape of crypto partnerships.

Responsibilities:

Cultivating new partnerships with media and Affiliates (e.g., KOLs, influencers, and local crypto leaders) to attract new depositors and traders.

Developing partnerships with Brokers and enhancing the existing broker program, along with maintaining relationships with current brokers.

Reaching out to VIP clients and providing them with personalized attention.

Maintaining relationships with current KOLs and enhancing performance.

Delivering prompt and efficient customer service and issue resolution to Affiliates, Brokers, and VIPs, while actively liaising with internal teams and offering improvement suggestions to management.

Staying updated on social media trends, including platforms like YouTube and TikTok, and within the Blockchain influencer community.

Representing the company at conferences, engaging with Affiliates, Brokers, and VIPs to raise awareness of products and services.

Participating in community outreach activities, attending crypto community events to broaden our institutional presence.

Researching market and competitor trends in the crypto space.

Preparing and finalizing client or partnership agreements.

Maintaining regular communication with Affiliates, Brokers, and VIP clients, gathering feedback, and recommending product enhancements.

Requirements:

Prior experience in Crypto or Blockchain within local markets, including established relationships or knowledge of influential figures in the local ecosystem.

Established network of clients within the Affiliates, KOLs, VIPs, and Brokers space.

Minimum of 1 year of experience in digital assets, cryptocurrency, or blockchain.

At least 2 years of work experience in selling financial products.

Candidates with more extensive experience will be considered for a Senior Institutional Sales Position.

Proven track record of initiating, managing, and monetizing client or partner relationships, demonstrating the ability to drive business results, draft agreements, and develop partnerships.

Proficiency in professional written and verbal English; writing and presentation samples are encouraged.

Business Development Manager, VIP Partnerships

Dublin, Ireland
Dublin, Ireland
Full time
Hybrid
Job Summary:

We are looking for a Partnerships Business Development Manager to drive growth through cultivating relationships with key Affiliates, VIP clients, and Brokers. This role is critical in expanding our presence within these impactful segments, ensuring sustained success through strategic partnerships and tailored solutions for high-value customers.

Join us in leading the expansion into high-value segments – Affiliates, VIPs, and Brokers. In the rapidly evolving crypto landscape, you will have the autonomy to build mutually beneficial partnerships that enhance value for both the company and clients.

As the point person for strategic relationships with top Affiliates and Brokers, you will identify promising VIP clients and develop specialized solutions to meet their specific needs. Every partnership you secure, from innovative affiliate campaigns to custom broker programs, will bolster our market standing.

Your ingenuity will be central to this role, whether devising new incentives for VIP clients or collaborating internally to create unique products for partners. Supported by a top-tier team, you will have the freedom to experiment, innovate, and contribute significantly to the future of crypto partnerships.

Key Responsibilities:

Cultivate new partnerships with media and Affiliates (e.g., KOLs, influencers) to attract new deposits and trades.

Develop partnerships with Brokers, enhance the broker program, and maintain relationships with current brokers.

Engage with VIP clients and continuously expand the network.

Manage relationships with existing KOLs for optimal performance.

Provide proactive and effective customer service to Affiliates, Brokers, and VIP clients, suggesting improvements to management.

Stay updated on social media and blockchain influencer trends.

Represent the company at conferences to engage with stakeholders and promote products.

Expand institutional presence through community outreach and networking events.

Stay knowledgeable on market and competitor trends in the crypto space.

Negotiate and finalize client or partnership agreements.

Maintain regular contact with Affiliates, Brokers, and VIP clients, gathering feedback and recommending enhancements.

Requirements:

Prior experience in Crypto or Blockchain within local markets, with familiarity of influential figures in the ecosystem.

Established network of clients within Affiliates, KOLs, VIP, and Brokers domains.

1+ years of experience in digital assets, cryptocurrency, or blockchain.

2+ years of experience selling financial products.

Professionals with more extensive experience will be considered for a Senior Institutional Sales role.

Proven track record of establishing, managing, and leveraging client and partner relationships to drive business outcomes.

Exceptional written and verbal English communication skills, with proficiency in presentations and documentation.

Business Development Manager, VIP Partnerships

United States
United States
Full time
Hybrid
About the role:

We are currently looking for a Partnerships Business Development Manager to contribute to our growth by establishing and maintaining valuable relationships with key Affiliates, VIP clients, and Brokers. This position will be pivotal in expanding our presence in these impactful segments, ensuring sustained success through strategic partnerships and tailored solutions for high-value customers.

Drive [Company's Name]'s expansion into significant market segments like Affiliates, VIPs, and Brokers. In this evolving and rapidly growing crypto landscape, you will have the autonomy to expand your network, fostering meaningful partnerships that benefit both the company and your clients.

You will be responsible for cultivating strategic partnerships with top Affiliates and Brokers, identifying potential VIP clients, and creating customized solutions to meet their specific needs. Whether it's launching innovative affiliate campaigns or developing specialized programs for brokers, every deal you facilitate will strengthen [Company's Name]'s market presence.

This role requires creativity at its core, whether it involves developing new incentives for VIP clients or working with internal teams to create unique products for your partners. Supported by a top-notch team, you will have the opportunity to take calculated risks, experiment with new strategies, and contribute to the future of crypto partnerships.

Responsibilities:

Identifying and establishing new partnerships with media and Affiliates (e.g., KOLs, influencers, and local crypto leaders) to attract new deposits and trades.

Cultivating new partnerships with Brokers and enhancing [Company's Name]'s broker program, as well as nurturing existing relationships with current brokers.

Engaging with VIP clients and maintaining rapport.

Managing and enhancing relationships with existing KOLs to drive performance.

Delivering timely and reliable customer service and issue resolution for Affiliates, Brokers, and VIP clients, collaborating with internal teams and offering improvement suggestions to company management.

Staying updated on social media trends like those on YouTube, TikTok, etc., and within the Blockchain influencer community.

Representing the company at conferences to connect with Affiliates, Brokers, and VIP clients, thereby raising awareness of products and services.

Participating in community engagement activities, attending crypto gatherings and meetings to expand the company's institutional presence.

Researching market and competitor dynamics in the crypto space.

Negotiating and finalizing client and partnership agreements.

Maintaining regular communication with Affiliates, Brokers, and VIP clients, capturing and incorporating client feedback, and suggesting product enhancements.

Requirements:

Prior experience in Crypto or Blockchain within local markets, with an established network or knowledge of influential individuals in the local ecosystem.

Established client base within Affiliates, KOLs, VIPs, and Brokers sectors.

1+ years of experience in digital assets, cryptocurrency, web3, or blockchain.

2+ years of experience in selling financial products.

Candidates with additional experience will be considered for a Senior Institutional Sales Role.

Proven track record of initiating, managing, and monetizing relationships with clients or partners, such as achieving business outcomes with clients and partners, and drafting agreements.

Strong command of professional written and oral English, with a knack for writing and presenting content effectively.

Business Development Manager, VIP Partnerships

United Arab Emirates
United Arab Emirates
Full time
Hybrid
About the role:

We are searching for a Partnerships Business Development Manager to drive growth through cultivating and fostering relationships with key Affiliates, VIP clients, and Brokers. This position will play a critical role in expanding our presence within these crucial segments, ensuring long-term success by forming strategic partnerships and providing tailored innovative solutions to meet the needs of high-value customers.

As [Company] delves into high-value segments such as Affiliates, VIPs, and Brokers, this role offers the opportunity to pioneer and shape a network that generates value for both the company and its clients in the rapidly evolving crypto space.

As the primary individual responsible for establishing strategic relationships with top Affiliates and Brokers, as well as identifying high-potential VIP clients, your role will involve tailoring solutions to cater to their specific requirements. Every closed deal, whether it involves innovative affiliate campaigns or customized broker programs, will be crucial in solidifying [Company]'s market presence.

Central to this position is your creativity, whether in developing new incentives for VIP clients or collaborating with internal teams to create groundbreaking products for partners. With the backing of a top-tier team, you will have the freedom to take risks, experiment with new strategies, and significantly impact the future of crypto partnerships.

Responsibilities:

Identifying and cultivating new partnerships with media and Affiliates (such as KOLs, influencers, and other local crypto leaders) to attract first-time depositors and trades.

Identifying and nurturing new partnerships with Brokers while enhancing [Company]'s broker program. Also, maintaining and expanding relationships with existing brokers.

Identifying and engaging with VIP clients.

Managing existing relationships with KOLs and monitoring their performance.

Providing timely and reliable customer service and issue resolution for Affiliates, Brokers, and VIPs at [Company], proactively engaging with the internal team and offering improvement suggestions to management.

Staying informed about the latest social media trends, including platforms like YouTube and TikTok, as well as developments within the Blockchain influencer community.

Representing [Company] at conferences, engaging with Affiliates, Brokers, and VIPs to boost awareness of products and services.

Engaging in community outreach activities, attending crypto gatherings and meetings to expand the company's institutional presence.

Researching market and competitor trends in the crypto space.

Drafting and finalizing client or partnership agreements.

Maintaining regular communication with Affiliates, Brokers, and VIP clients, monitoring client feedback, and proposing product enhancements.

Requirements:

Prior experience in Crypto or Blockchain within local markets, with familiarity or connections to influential figures in the regional ecosystem.

Established network or client base within the Affiliates, KOLs, VIPs, and Brokers space.

1+ years of experience in digital assets, cryptocurrency, web3, or blockchain domains.

2+ years of work experience in the sale of financial products.

Candidates with extensive experience will be considered for a Senior Institutional Sales position.

Demonstrated track record of initiating, managing, and financially leveraging relationships with clients or partners, leading to tangible business outcomes through drafting agreements and documentation.

Proficiency in professional written and spoken English, with samples of writing and presentations being welcomed.

Business Development Manager, VIP Partnerships

Manchester, UK +1
Manchester, UK +1
Full time
Hybrid
We are currently looking for a Partnerships Business Development Manager to drive growth through establishing and nurturing relationships with key Affiliates, VIP clients, and Brokers. The focus of this role is to expand our presence within these important segments by creating strategic partnerships and tailor-made solutions to meet the needs of high-value customers.

As Crypto.com expands into lucrative segments such as Affiliates, VIPs, and Brokers, you will have the opportunity to build and shape your network. By fostering valuable partnerships that benefit both parties, you will drive significant value for Crypto.com and your clients in the fast-growing crypto industry.

Your main responsibilities will include building strategic relationships with top Affiliates and Brokers, identifying high-potential VIP clients, and delivering customized solutions based on their specific requirements. Your creativity will be essential in launching unique affiliate campaigns, developing tailored programs for brokers, and collaborating with internal teams to introduce innovative products designed for your partners.

In this role, you will have the autonomy to take risks, experiment with new approaches, and contribute to shaping the future of crypto partnerships with the support of a highly skilled team.

Responsibilities:

Identify and cultivate new partnerships with media and Affiliates, including Key Opinion Leaders (KOLs), influencers, and local crypto leaders, to attract new customers and increase trading activity.

Develop new partnerships with Brokers and enhance the broker program, while maintaining and expanding relationships with existing brokers.

Engage with and outreach to VIP clients.

Provide prompt and effective customer service to Affiliates, Brokers, and VIP clients. Proactively collaborate with internal teams and offer recommendations for enhancing services.

Stay informed about social media trends, particularly on platforms like YouTube and TikTok, as well as within the Blockchain influencer community.

Represent the company at conferences, engaging with Affiliates, Brokers, and VIP clients to promote awareness of products and services.

Conduct community outreach activities and participate in crypto gatherings to strengthen the company's institutional presence.

Research market and competitor trends in the crypto industry.

Draft and finalize client and partnership agreements.

Maintain regular communication with Affiliates, Brokers, and VIP clients, gather feedback, and make recommendations for product enhancements.

Requirements:

Prior experience in Crypto or Blockchain within local markets, with a network or knowledge of influential figures in the ecosystem.

Established network of clients within the Affiliates, KOLs, VIPs, and Brokers space.

At least 1 year of experience in digital assets, cryptocurrency, web3, or blockchain.

Minimum of 2 years of work experience in selling financial products.

Candidates with more extensive experience will be considered for a Senior Institutional Sales Position.

Demonstrated track record of initiating, managing, and optimizing relationships with clients or partners to drive business results and create agreements.

Strong proficiency in professional written and oral English; writing and presentation samples are encouraged.

Lead / Senior Product Manager - Exchange (Institutional)

Melbourne, Australia +1
Melbourne, Australia +1
Full time
Hybrid
Our Product Management team is responsible for driving product initiatives from their earliest stages through to execution, making significant impacts and launching products and features across a global landscape. We work closely with engineers, designers, analysts, marketers, and various cross-functional team members to deliver exceptional features and products.

About the Role: We are seeking a seasoned Senior / Lead Product Manager to spearhead product initiatives from inception to execution. This role offers a unique opportunity for someone with a visionary outlook to architect and oversee a groundbreaking platform that revolutionizes financial practices. You will have the opportunity to drive positive change and introduce products and features on a global scale. Collaboration with engineers, designers, analysts, marketers, and other cross-functional team members will be essential in launching exceptional features and products.

Job Responsibilities

Oversee, plan, execute, and maintain the Exchange’s Institutional roadmap with a focus on:

A. Institutional User Experience:

Develop, refine, and enhance a top-tier trading user experience and interfaces for institutional and professional traders.The following are for institutional and professional traders:

B. Institutional Product Suite:

Cryptocurrency as a Service

Line of Credit

OTC RFQ & ESP

API trading connectivity and features

Commercial Custody (temporary provisions)

Feature and Product Definition:

Define feature specifications and requirements actively

Collaboration with Development Teams:

Guide product outcomes

Collaborate closely with lead developers on technical solutions

Provide directives to QA engineers for thorough test plans

Roadmap Management:

Handle the roadmap backlog

Ensure timely delivery of products and features

Engagement with Business and Sales Teams:

Conduct user studies during client meetings and interviews to gather product feedback

Incorporate user feedback to prioritize user requirements effectively

Prioritization of Initiatives:

Efficiently prioritize projects and initiatives

Evaluate trade-offs for optimal results

Market Awareness:

Stay informed on market and industry trends

Cross-Functional Representation:

Serve as the liaison with cross-functional teams

Feature Management:

Manage specific features within the product suite

Job Requirements

Minimum of 8 years in product management, preferably with expertise in exchange / institutional trading / prime brokerage platforms

Experience with a data-driven approach that prioritizes user needs

A strong commitment to creating outstanding customer-oriented products and experiences

Proven track record of shipping successful software or financial products at scale

Demonstrated leadership capabilities, initiative-taking, and results-driven attitude

Ability to collaborate effectively with designers, engineers, QA, marketing, compliance, and growth teams

Thorough and eager to learn

Exhibit humility in both work and interactions with others

Preferred strong aptitude for understanding and applying technical concepts.

Business Development Manager, VIP Partnerships

Taipei, Taiwan
Taipei, Taiwan
Full time
Hybrid
About the role:

We are looking for a Partnerships Business Development Manager to facilitate growth by establishing and nurturing relationships with important Affiliates, VIP clients, and Brokers. This role plays a critical part in expanding our presence within these significant segments, aiming for long-term prosperity through strategic partnerships and customized solutions tailored to the specific needs of high-value customers.

You will be playing a leading role in [Company's] expansion into key segments like Affiliates, VIPs, and Brokers. Positioned in the dynamic and rapidly growing crypto industry, you will have the autonomy to shape your network, forging impactful partnerships that bring mutual value to both the company and your clients.

Your main responsibilities will revolve around creating strategic alliances with top Affiliates and Brokers, pinpointing promising VIP clients, and developing customized solutions to meet their distinctive requirements. Every deal you finalize, from launching innovative affiliate initiatives to devising personalized programs for brokers, will be pivotal in fortifying the company’s standing in the market.

Your role will be centered on creativity, be it devising new benefits for VIP clients or collaborating with internal teams to introduce unprecedented products for your partners. Supported by an exceptional team, you will have the chance to take risks, experiment with innovative strategies, and make a lasting impact on shaping the future of crypto partnerships.

Responsibilities:

Discovering and forging new partnerships with media and Affiliates to attract new depositors and traders.

Cultivating new partnerships with Brokers, elevating the company’s broker program, maintaining existing broker relationships, and actively exploring VIP client opportunities.

Ensuring high performance from existing Key Opinion Leaders (KOLs) while providing quality customer service and issue resolution for Affiliates, Brokers, and VIPs.

Staying updated on the latest social media and blockchain influencer trends, including platforms like YouTube and TikTok.

Participating in Conferences, engaging with Affiliates, Brokers, and VIPs to raise awareness about company products and services.

Conducting community engagement activities, attending crypto gatherings and meetings to expand and strengthen the company’s institutional presence.

Researching market and competitor trends in the crypto space.

Drafting and finalizing client or partnership agreements.

Maintaining regular communication with Affiliates, Brokers, and VIP clients to gather feedback and suggest product enhancements.

Requirements:

Previous experience in Crypto or Blockchain within local markets, possessing connections or knowledge about influential individuals within the local ecosystem.

Established network of clients in the Affiliates, KOLs, VIPs, and Brokers sector.

Over 1 year of experience in digital assets/cryptocurrency/web3/blockchain domain.

Minimum of 2 years working with financial product sales, with candidates having more experience eligible for a Senior Institutional Sales Position.

Proven ability in initiating, managing, and profiting from client or partner relationships.

Proficient in professional written and spoken English, accompanied by samples of writing and presentations.

Business Development Manager, VIP Partnerships

Singapore
Singapore
Full time
Hybrid
About the role:

We are looking for a Partnerships Business Development Manager to play a crucial role in driving growth by establishing and nurturing strong relationships with key Affiliates, VIP clients, and Brokers. Your responsibilities will involve expanding our presence within these important segments through strategic partnerships and innovative solutions customized to meet the needs of high-value customers.

You will be spearheading the expansion of our company into high-value segments like Affiliates, VIPs, and Brokers. Within the dynamic and rapidly growing crypto space, you will have the opportunity to create and cultivate meaningful partnerships that bring value to both our company and your clients.

In this role, you will lead the efforts in forming strategic partnerships with top Affiliates and Brokers, identifying high-potential VIP clients, and developing tailored solutions to address their specific requirements. Every partnership you establish, from launching creative affiliate campaigns to creating custom programs for brokers, will be essential in solidifying our market presence.

Your role will center around your creative abilities, whether it involves developing new incentives for VIP clients or collaborating with internal teams to introduce innovative products for your partners. With the backing of a top-tier team, you will have the freedom to take risks, explore novel approaches, and make a significant impact in shaping the future of crypto partnerships.

Responsibilities:

Identifying and cultivating new partnerships with media and Affiliates (e.g., KOLs, influencers, and other local crypto leaders) to attract new deposits and trades.

Establishing new partnerships with Brokers and improving our broker program while also maintaining and growing relationships with existing brokers.

Reaching out to VIP clients and maintaining relationships with KOLs.

Delivering prompt and effective customer service and issue resolution to Affiliates, Brokers, and VIPs, liaising with internal teams and providing improvement suggestions to management.

Staying updated on the latest social media and blockchain influencer trends.

Representing the company at conferences to engage with Affiliates, Brokers, and VIPs, increasing awareness of our products.

Participating in community outreach activities within the crypto sector to expand our institutional footprint.

Conducting market and competitor research in the crypto space.

Negotiating and finalizing client or partnership agreements.

Maintaining regular communication with Affiliates, Brokers, and VIP clients, collecting feedback, and recommending product enhancements.

Requirements:

Prior experience in Crypto or Blockchain in local markets and familiarity with influential players in the local ecosystem.

Established network or client base within Affiliates, KOLs, VIPs, and Brokers.

At least 1 year of experience in digital assets, cryptocurrency, web3, or blockchain.

Minimum 2 years of experience selling financial products.

Candidates with more experience will be considered for a Senior Institutional Sales role.

Proven track record of initiating, managing, and monetizing relationships with clients or partners to drive business outcomes.

Excellent written and verbal English communication skills, with a proficiency in writing and delivering presentations.

Lead / Senior Product Manager - Exchange (Institutional)

United Arab Emirates
United Arab Emirates
Full time
Hybrid
Our Product Management team is responsible for driving product initiatives from the starting point of conception, through roadmap prioritization and on to execution, thereby having a significant impact and successfully launching products/features across our global reach. We work collaboratively with engineers, designers, analysts, marketers, and other cross-functional team associates to deliver outstanding features and products.

About the Role:

We seek a Senior / Lead Product Manager to spearhead product initiatives from inception through to completion. This is a distinctive opportunity for an individual with a keen vision to design and oversee a platform that has the potential to revolutionize the financial landscape. The successful candidate will drive impact and lead the launch of products/features across our global scope. Working closely with engineers, designers, analysts, marketers, and other cross-functional team members, you will ensure the delivery of exceptional features and products.

Job Responsibilities:

Lead, plan, execute, and maintain the Exchange's Institutional roadmap, with a focus on Institutional User Experience and Institutional Product Suite including Crypto-As-A-Service, Line of Credit, OTC RFQ & ESP, API trading connectivity and features, and Commercial Custody (interim)

Articulate feature and product requirements by leading and meticulously documenting product specifications

Collaborate with Development Teams to give direction for product outcomes, participate in the development of technical solutions, and provide guidance for comprehensive test plans

Manage the roadmap backlog effectively and ensure timely delivery of products and features

Engage with Business and Sales Teams to facilitate user studies and derive feedback for product enhancement, prioritizing user needs accordingly

Strategically prioritize initiatives and projects and evaluate trade-offs for optimal results

Stay informed on market trends and industry dynamics

Represent the area of expertise in communications with cross-functional teams and manage specific features within the product suite

Job Requirements:

Minimum of 8 years of product management experience, with a strong understanding of exchange / Institutional trading / prime brokerage platforms preferred

Possess a data-driven approach with a strong user focus

Demonstrated track record of delivering successful Software or Financial products at scale

Exhibit strong leadership qualities, taking initiative and producing tangible results

Ability to collaborate effectively with various team members including designers, engineers, QA, Marketing, compliance, and growth

Willingness to learn and remain diligent in staying abreast with industry advancements

Exhibit humility in interactions and work dynamics while having a good grasp of technical concepts and their application.

(Senior)Blockchain Security DevOps Engineer

Hong Kong
Hong Kong
Full time
Hybrid
At our company, user security is our top priority, led by a skilled Security Team consisting of seasoned cybersecurity professionals. Our team is globally diverse and possesses deep expertise in Security, Privacy, and Security Compliance.

We take pride in our team members holding international patents for technologies embedded in our security framework. Led by a renowned CISO, our team consistently upholds industry standards, with certifications like ISO27001, ISO27701, ISO22301, PCI:DSS 3.2.1 (Level 1), NIST Tier 4, and SOC 2 Type II. Our Chief Information Security Officer directly reports to the CEO, emphasizing the importance of security within our company structure.

In addition to credentials, our Security Team values practical experience, adaptability, rapid thinking, and continuous learning. As the crypto landscape evolves, our team ensures proactive adaptation and collaborative teamwork to stay ahead of potential threats and protect our user base.

Under the leadership of our esteemed CISO, the Cybersecurity and Data Privacy team includes various functions like Blockchain Security, Operational Security, and Security Governance and Compliance. We foster a growth mindset and emphasize humility, aiming to help individuals reach their full potential through a Security and Data Privacy Compliance-centric approach engrained in our company culture.

We were the first crypto company globally to attain certifications such as ISO27001, ISO27701, ISO22301, and PCI:DSS 3.2.1 (Level 1). Our detailed compliance is third-party verified by SGS, achieving the highest level in NIST Cybersecurity Framework (Tier 4) and NIST Privacy Framework, along with regional certifications including SOC 2 and Data Protection Trust Mark.

Responsibilities

Maintain and support blockchain infrastructure

Review and propose blockchain software configurations and network setups

Develop expertise in Blockchain technology, especially public Blockchain

Share insights on security threats related to various blockchain technologies

Establish and maintain team's continuous DevOps lifecycle and automation

Design and manage cloud computing workloads and ensure cloud security

Encourage software engineers or system administrators keen on blockchain, automation, and infrastructure to apply

Requirements

Degree in Computer Science, Engineering, or related field

3-5 years of experience in DevOps, system administration, or similar roles

Proficiency in deploying on various cloud platforms (Azure, Google, Amazon)

Experience with monitoring tools (Grafana, Prometheus, etc.)

Hands-on experience with container infrastructures (Kubernetes, Docker)

Familiarity with logging tools (Fluentd, ElasticSearch, Kibana)

Expertise in infrastructure as code (Kubernetes, Terraform, Docker, Ansible)

Basic understanding of blockchain (experience in deployment is a plus)

Strong grasp of Linux, Networking, Firewall, IDS/IPS

Ability to troubleshoot, analyze root causes, and learn from successes and failures

Strong interest in the future of blockchain and adeptness at dealing with ambiguity

Life @ Our Company

Encouragement to explore big ideas and work with a talented, supportive team

Dynamic work environment that encourages innovation and proactive problem-solving

Focus on internal growth and skill development for personal and professional advancement

Supportive work culture fostering collaboration and mutual assistance towards collective goals

Benefits

Competitive salary

Comprehensive medical insurance with dependents' coverage

Generous annual leave entitlements, including special occasions

Flexibility in work hours and hybrid/remote options

Opportunities for career development and internal mobility

Work perks, including a crypto visa card upon joining

Various location-dependent benefits available; enquire with our talent acquisition team

Founded in 2016, our company serves millions of customers globally, striving to make cryptocurrency accessible to all. Committed to security, privacy, and compliance, we aim to accelerate cryptocurrency adoption through innovation and empower the next generation of creators and entrepreneurs.

We are an equal opportunities employer, dedicated to fostering a transparent and inclusive work environment for everyone. Diversity and inclusivity are core values, and we welcome candidates with diverse backgrounds, perspectives, and skill sets to enhance our team.

Applicants’ personal data will be used solely for recruitment purposes. Only shortlisted candidates will be contacted.

Lead / Senior Product Manager - Exchange (Institutional)

Singapore
Singapore
Full time
Hybrid
Job Responsibilities:

Lead, strategize, and oversee the Exchange’s Institutional roadmap with a focus on optimizing the user experience for institutional and professional traders.

Develop, refine, and enhance a top-notch trading platform and workflows tailored for institutional traders, ensuring an exceptional user interface and experience.

Drive the development and management of various institutional products, such as Crypto-As-A-Service, Line of Credit, OTC RFQ & ESP, API trading connectivity, and Commercial Custody.

Define product features and objectives by spearheading the creation and documentation of product details and requirements.

Collaborate with development teams to provide direction, work closely with lead developers on technical solutions, and collaborate with QA engineers on comprehensive testing strategies.

Effectively manage and maintain the product roadmap backlog to ensure timely delivery of products and features.

Engage with business and sales teams to conduct user studies, gather feedback, and prioritize user needs appropriately through feedback iteration.

Efficiently prioritize initiatives and projects, evaluating trade-offs to achieve optimal results.

Stay informed about market and industry trends, ensuring alignment with product strategies and developments.

Represent the product domain in cross-functional team interactions and oversee specific features within the product suite.

Job Requirements:

Minimum of 8 years of experience in product management, with a strong understanding of exchange platforms, institutional trading, or prime brokerage platforms desired.

Possess a data-driven approach with a focus on user-centric design principles.

Enthusiasm for crafting exceptional customer-facing products and experiences.

Proven track record in shipping and enhancing successful software or financial products on a large scale.

Demonstrated leadership skills, a proactive attitude, and a results-oriented mindset.

Ability to collaborate effectively with diverse teams including designers, engineers, QA, marketing, compliance, and growth departments.

Detail-oriented with a willingness to embrace new learning opportunities.

Exhibit humility in approach towards work and collaboration with others.

Familiarity with technical concepts and their application would be advantageous.

Business Development Manager, VIP Partnerships

Hong Kong
Hong Kong
Full time
Hybrid
About the role:

We are looking for a qualified Partnerships Business Development Manager to drive growth through the establishment and maintenance of strategic relationships with key Affiliates, VIP clients, and Brokers. The main focus of this role is to expand our presence within these crucial segments, ensuring sustainable success through partnerships and innovative solutions customized to the needs of high-value customers.

The role involves leading [Company]'s entry into the high-value segments of Affiliates, VIPs, and Brokers. Within this dynamic crypto space, you will have the autonomy to build a network that fosters valuable partnerships beneficial to both [Company] and clients.

Responsibilities include developing strategic relationships with top Affiliates and Brokers, pinpointing high-potential VIP clients, and tailoring solutions to suit their specific requirements. Every successful deal closed will contribute significantly to reinforcing [Company]'s position in the market.

Creativity is key in this role, whether it involves creating new incentives for VIP clients or collaborating with internal teams to introduce innovative products for partners. Supported by a top-tier team, you will have the freedom to experiment, explore new strategies, and make an impact on the future of crypto partnerships.

Responsibilities:

Forge new partnerships with media and Affiliates (e.g., KOLs, influencers, and other local crypto leaders) to attract new users and increase trades.

Identify and establish partnerships with Brokers and enhance [Company]'s broker program while nurturing existing relationships.

Reach out to VIP clients and engage with them effectively.

Maintain relationships with KOLs and monitor their performance.

Deliver reliable customer service to Affiliates, Brokers, and VIP clients, resolving issues promptly and liaising with internal teams for solutions.

Stay updated on social media trends and developments within the Blockchain influencer community.

Represent [Company] at conferences, interact with Affiliates, Brokers, and VIPs to promote awareness of products and services.

Engage in community outreach activities and attend crypto gatherings to expand our institutional presence.

Research market and competitor trends in the crypto industry.

Draft and finalize client or partnership agreements.

Maintain regular communication with Affiliates, Brokers, and VIP clients, gather feedback, and propose product enhancements.

Requirements:

Previous experience in Crypto or Blockchain in local markets with established connections or knowledge of influential individuals.

Strong network of clients within the Affiliates, KOLs, VIPs, and Brokers space.

Minimum of 1 year experience in digital assets/cryptocurrency/web3/blockchain.

At least 2 years of experience in selling financial products.

Candidates with additional experience will be considered for a Senior Institutional Sales Position.

Proven track record of initiating, managing, and monetizing client or partner relationships.

Proficiency in professional written and oral English, with the ability to deliver presentations effectively. Samples are welcome.

(Senior)Blockchain Security DevOps Engineer

Taipei, Taiwan
Taipei, Taiwan
Full time
Hybrid
Job Summary:

At our company, the Security Team is integral in upholding user safety through the guidance of experienced cybersecurity professionals. The team is globally diverse and holds patents for cutting-edge security technologies embedded in our systems. Led by a distinguished CISO, this team prioritizes maintaining high industry standards by obtaining various certifications such as ISO27001, ISO27701, ISO22301, and more. Directly reporting to the CEO, our Security Team focuses on both extensive credentials and practical expertise to navigate the fast-paced crypto landscape effectively.

Our Cybersecurity and Data Privacy team, overseen by the Chief Information Security Officer, Jason Lau, emphasizes continual growth and a collaborative spirit. They have spearheaded the company to become the first in the crypto industry to achieve significant certifications. The team consists of functions ranging from Blockchain Security to Security Governance and Compliance.

Key Responsibilities:

Support and sustain blockchain infrastructure

Implement and recommend configurations for blockchain software and network setup

Develop expertise in Blockchain technology, specifically public Blockchain

Identify and communicate security risks associated with different blockchain technologies

Establish and manage team's continuous devops lifecycle and automation

Design and control cloud computing workload while ensuring cloud security posture

Encourage software engineers or system administrators keen on blockchain/automation/infrastructure to apply

Requirements:

Bachelor's degree in Computer Science, Engineering, or relevant field

3-5 years of experience in devops, system administration, or related roles (consideration for Junior position with less experience)

Proficiency in deploying on various cloud platforms (Azure, Google, Amazon)

Competence in deploying and maintaining monitoring tools like Grafana and Prometheus

Expertise in managing container infrastructures such as Kubernetes and docker-compose

Experience with building, deploying, and maintaining logging tools (e.g., Fluentd, ElasticSearch, Kibana)

Familiarity with infrastructure as code practices using tools like Kubernetes, Terraform, Docker, and Ansible

Basic understanding of blockchain technology (deployment experience a bonus)

Strong grasp of traditional security areas including Linux, Networking, Firewall, and IDS/IPS

Fixed on solving issues methodically with root cause analysis skills

Dedication to continual learning, open to change and improvement

Enthusiasm for the future of blockchain and comfort with uncertainty

Life at our Company:

Encouraged to think innovatively and embrace new challenges within a supportive team

Empowered with proactive work culture to inspire innovative solutions

Emphasis on internal growth and skill development for personal and professional advancement

Collaborative work environment with a focus on mutual support and success

Drive towards a unified goal of widespread cryptocurrency adoption in every wallet

Benefits:

Competitive salary package

Comprehensive medical insurance plan extending to dependents

Generous annual leave entitlement including special occasions like birthdays and work anniversaries

Flexibility in work arrangements with hybrid or remote options

Encouragement of career advancement through internal mobility programs

Inclusive work perks provided, including a visa card upon joining

Benefits package tailored to regional requirements

About our Company:

Established in 2016, we cater to more than 80 million customers globally as a leading cryptocurrency platform. Our mission is to make Cryptocurrency in Every Wallet™ by prioritizing security, privacy, and compliance. Committed to accelerating cryptocurrency adoption through innovation, we aim to empower creators and entrepreneurs for an equitable digital ecosystem.

We are an equal opportunity employer, committed to promoting diversity and inclusion in all facets of our organization. We value candidates from diverse backgrounds with varying perspectives and skills to enhance our team's capabilities. Personal data shared by applicants is solely used for recruitment purposes.

NOTE: Only shortlisted candidates will be contacted.

Lead / Senior Product Manager - Exchange (Institutional)

Hong Kong
Hong Kong
Full time
Hybrid
Job Overview: Our Product Management team is responsible for driving the development of product initiatives from concept to launch, delivering impactful features and products globally. Collaborating with various teams, including engineers, designers, analysts, and marketers, the team ensures the successful delivery of innovative products.

Seeking an experienced Senior / Lead Product Manager to oversee the end-to-end product lifecycle. This role presents a unique opportunity to lead the transformation of a pioneering platform within the financial sector. The ideal candidate will guide product strategy, drive product launches, and collaborate with cross-functional teams to deliver cutting-edge features and products.

Responsibilities:

Lead the strategic planning and execution of the Exchange’s Institutional roadmap, focusing on enhancing the institutional user experience and expanding the institutional product suite.

Define product features and requirements, collaborating closely with development teams to drive technical solutions and ensure product quality.

Manage the product roadmap, prioritizing initiatives effectively and delivering products and features in a timely manner.

Engage with business and sales teams to gather user feedback, iterate on product design, and prioritize user needs accordingly.

Stay informed about market trends and represent the product domain in cross-functional communications.

Manage specific features within the product suite to enhance product offerings.

Requirements:

Minimum of 8 years of product management experience, preferably with expertise in exchange, institutional trading, or prime brokerage platforms.

Data-informed approach with a focus on user-centric design.

Track record of shipping and improving successful software or financial products on a large scale.

Strong leadership skills, proactive attitude, and ability to drive results.

Ability to work collaboratively with diverse teams and adapt to learning new concepts.

Proficient in understanding technical concepts with a preference for technical aptitude.

Demonstrated humility and openness in interactions with colleagues.

Senior Analyst, Compliance

United States
United States
Full time
Remote
Our organization is seeking a Senior Analyst for our Compliance team, tasked with ensuring adherence to local laws and regulations across our operating regions. The chosen candidate will play a critical role in executing key compliance projects focused on strategic advancements, risk management, regulatory requirements, and operational efficiency. This role will involve collaborating with internal and external stakeholders to drive essential compliance initiatives within the US and Canadian markets.

Responsibilities

Assist in audits and evaluations of the AML Compliance program

Collaborate with internal stakeholders to support issue resolution

Contribute to the planning and oversight of regulatory remediation projects, including defining scope, timelines, and resource allocation

Coordinate with internal teams and external consultants for effective project execution and progress reporting

Create materials for various purposes such as working groups, presentations, and project dashboards

Address external compliance inquiries and escalations promptly and effectively

Ensure clear and concise communication with customers during the RFI process

Identify procedural enhancements and actively participate in promoting process improvements

Undertake ad-hoc special projects as necessary

Requirements

Minimum of 3 years of experience within the financial services sector

Strong written and verbal communication skills with keen attention to detail

Proven success in a dynamic and fast-paced work environment

Demonstrated ability to manage multiple projects simultaneously

Life @ Our Company

Encouraged to think innovatively and embrace new opportunities within a supportive team

Proactive and transformative work environment that inspires creative problem-solving

Emphasis on internal growth and skill development for personal and professional enhancement

Collaborative work culture where colleagues provide mutual support and assistance

Unified team approach to achieving common objectives related to advancing cryptocurrency accessibility

Flexible work arrangements and remote/hybrid setups available

Internal mobility program offering career advancement possibilities

Benefits

Competitive salary structure

Generous annual leave allowances, including special occasions such as birthdays and work anniversaries

Internal mobility program for career progression

Provision of company Visa card upon joining

Our benefits are region-specific, and further details can be obtained from our talent acquisition team.

About Our Company

Founded in 2016, our company serves a vast customer base globally and is a rapidly expanding cryptocurrency platform. Our mission is to promote Cryptocurrency in Every Wallet™ while upholding principles of security, privacy, and compliance. We are committed to driving cryptocurrency adoption through innovation, fostering a fair and inclusive digital environment.

Personal data provided by applicants will be used solely for recruitment purposes. Please note that only shortlisted candidates will receive further communication.

Manager, Partnership Due Diligence and Oversight

United States
United States
Full time
Remote
Our Local Programs and Regulatory Compliance team ensures compliance with local laws and regulations in the countries we operate in.

We are in search of a Manager for Partnership Due Diligence and Oversight to join our expanding Compliance organization.

As the chosen candidate, your duties will involve managing various global compliance vendors while establishing new partner/vendor strategies and relationships. You will collaborate with senior leadership and global compliance stakeholders to comprehend requirements and forecasts, and effectively develop and maintain a global compliance partner framework.

Responsibilities

Act as the key compliance contact for existing and potential partners such as banks, payment processors, and vendors

Develop expert knowledge of our products and systems, understanding customer usage and the implementation process

Oversee ongoing inquiries, testing, and audits conducted by partners

Ensure compliance due diligence aligns with Policy guidelines

Be a knowledgeable resource on compliance tools and partnerships, focusing on market trends that bring unique opportunities

Identify and monitor regulatory, market, and competitor trends that impact partnership/vendor strategy adjustments

Collaborate with senior management to prioritize and execute partner/vendor integrations and similar projects

Establish and enforce vendor SLAs, monitor performance, and maintain quality KPIs

Manage stakeholders by providing partner/vendor statistics and reports for senior management and partners

Requirements

Over 5 years of experience with AML/CTF/sanctions compliance partners and vendors

Experience in business development and relationship management with regulated institutions

Profound understanding of regulatory challenges in digital assets, banking, payments, custody, and onboarding of digital asset FIs and VASPs

Effective communicator and internal relationship cultivator, capable of cross-functional collaboration

Skilled in influencing stakeholders and making thoughtful, executable decisions

Aptitude for handling change, ambiguity, conflicts, and managing multiple senior stakeholders

Experience navigating the process from concept to implementation in financial institutions

Familiarity with various AML compliance tools and vendors

Achieve results through leadership, communication, and influence

Previous involvement with product and tech teams on tool implementations

Highly organized with a focus on processes and people

Ability to travel up to 10%

Life @ Our Company

Empowered to think big and explore new opportunities with a talented and supportive team

Dynamic and innovative working environment that encourages thoughtful solutions

Internal growth opportunities to enhance both personal and professional development

Collaborative work culture where colleagues support one another

Unified team working towards a common goal of making cryptocurrency accessible to all

Flexible work arrangements and career development programs for employees

Rewarding work perks including a company visa card upon joining

Benefits

Competitive salary package

Generous annual leave entitlement for birthdays and work anniversaries

Internal mobility program offers employees diverse growth opportunities

Company-based perks starting from the time of joining

Our benefits package may vary by region; further details can be obtained from our talent acquisition team

About Our Company

Founded in 2016, Our Company serves millions of customers worldwide and is a rapidly expanding global cryptocurrency platform. Our vision is to make Cryptocurrency Accessible to Everyone. Committed to security, privacy, and compliance, we strive to promote cryptocurrency adoption through innovation.

Our Company is an equal opportunity employer, dedicated to creating a fair and transparent working environment. We value diversity and inclusion, actively seeking candidates with various backgrounds, perspectives, and skills to enrich our team.

Applicants’ personal data will only be used for recruitment purposes.

Please note that only shortlisted candidates will be contacted.