Сrypto.com

** without Links or Hashtags:**

Crypto.com is focused on making cryptocurrency accessible to everyone through innovative products like the Crypto.com App, Visa Card, and Onchain Wallet. Founded in 2016, the company believes in the importance of individuals controlling their money, data, and identity as a fundamental right.

Role Overview

We are seeking a Senior Product Manager to take charge of the advanced trading user experience for professional and institutional traders across web and mobile platforms. Your responsibility is to ensure that the advanced trading feature is fast, precise, and visually appealing. This role involves managing the roadmap, developing sophisticated trading tools, maintaining high design standards, gathering trader feedback, and coordinating cross-functional teams to implement product enhancements.

Responsibilities:

Drive the advanced trading UX roadmap for web and mobile interfaces, ensuring the highest product and UX quality standards.

Design and implement trading tools and workflows tailored for power users, prioritizing outcomes over features.

Uphold strict design standards by providing detailed UX feedback and actively participating in design reviews.

Create wireframes and collaborate in design tools like Figma to maintain cohesive design principles.

Conduct user research and engage with the trading community to understand user behaviors and preferences.

Use the platform regularly to identify areas of improvement and translate user feedback into actionable tasks.

Foster collaboration among engineering, design, data, and operations teams to achieve set objectives and streamline product development.

Requirements:

Have at least 4 years of experience managing complex product surfaces, particularly in fintech or trading domains.

Possess a strong design sensibility and can enhance UI/UX quality with specific critiques.

Demonstrate a track record of delivering design-centric products that users appreciate.

Familiarity with trading concepts and market dynamics, or willingness to learn these aspects quickly.

Show empathy towards daily traders and prioritize user experience in decision-making.

Able to independently analyze and prioritize data to inform product decisions.

Preferred Skills:

Experience with AI technologies.

Hands-on experience in crypto trading.

Previous work in exchange or advanced trading platform product management.

Understanding of institutional or professional trading workflows.

Proficiency in design tools like Figma and design system concepts.

Compensation: Between $180,000 to $230,000 per year.

Benefits:

Competitive salary

Comprehensive health, dental, vision, and life/disability insurance options

401(k) plan with employer match

Flexibility in work hours and potential for a hybrid work setup

Internal mobility program for career growth opportunities

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Note:

Only shortlisted candidates will be contacted for further steps.

About the role:

The design director will collaborate with the Chief Product Officer within the dynamic product team. This role involves leading the design team, shaping design strategies, and ensuring that design principles align with business objectives. Responsibilities include managing the design standards, fostering creativity within the team, and working across functional teams to achieve exceptional end-to-end user experiences.

Responsibilities:

Develop design strategies and create user experiences that meet product and market requirements in partnership with the executive team

Provide creative design solutions, addressing complex challenges, and defining the customer journey with a sense of urgency

Communicate and justify design decisions to various teams, working closely with senior stakeholders to support the product strategy

Mentor junior team members on user journey maps, wireframes, mockups, and prototypes based on business needs and user-centric principles

Oversee and contribute to an existing design system for team-wide use

Utilize data insights and tools to understand user behavior in collaboration with the design team

Conduct user research activities, such as user interviews, focus groups, and usability tests, to identify market trends and enhance the product roadmap

Requirements:

12+ years of experience designing digital products/services in a B2C setting

A strong portfolio demonstrating design work for digital products/services

Thorough understanding of user-centered design, UX principles, and the ability to effectively plan design roadmaps with senior stakeholders

Proven track record of overseeing and managing multiple projects and delivering high-quality products at scale

Experience in coaching and developing a sizable design team

Strong leadership skills with a clear creative vision that aligns with business goals and facilitates idea execution with the product design team

Life at the Company

Encouraged to explore new opportunities within a talented and supportive team

Proactive and transformational work environment fostering innovative solutions

Emphasis on personal and professional growth through the development of new skill sets

Collaborative work culture dedicated to mutual support and success

Encouragement of employee mobility and diverse career alternatives

Flexible working hours and hybrid setups

Competitive salary and attractive leave entitlement

Benefits

Competitive salary

Attractive leave entitlement including birthday and work anniversary

401(k) plan with employer match

Eligibility for company-sponsored group benefits: health, dental, vision, and life/disability insurance

Opportunities for career growth and mobility within the company

Founded in 2016, the Company has a vision of cryptocurrency accessible to all and is committed to promoting inclusion and diversity. Applicants' personal data will be used for recruitment purposes only, with candidates notified only if shortlisted for the position. The Company is dedicated to fair recruitment processes, using tools to analyze applications effectively while maintaining human judgment in final hiring decisions.

[Final note: Any provided websites, hashtags, or links have been removed following the rules provided.]

This pivotal role within a leading global cryptocurrency platform involves overseeing the product strategy for core banking and payments. As the Product Director, you will be responsible for shaping the operational aspects that facilitate the seamless movement of funds for millions of clients worldwide. This includes managing fiat pay-in and pay-out functionalities critical for Retail, Private, and Institutional users.

You will strategize on the choice of infrastructure, bank partnerships, transaction routing, and operational metrics such as Total Funds Flow, acceptance rates, settlement speed, and transaction costs globally. Reporting to the VP of Product, Banking, you will play a key role in enhancing the efficiency and reliability of the platform.

Responsibilities

Global Banking Network

Enhance and optimize cross-border payment infrastructure across various markets for improved fiat accessibility.

Speed & Latency

Identify and integrate payment channels that align with transaction speed requisites, supporting real-time trading execution efficiently.

Liquidity & Settlement

Forge strategic alliances with banking institutions to ensure continuous access to liquidity, vital for swift pay-outs and frequent trading settlements.

Acceptance Rate Optimization

Drive enhancements in pay-in approval rates through refining relationships with financial processors and compliance mechanisms.

Strategic Bank Partnerships

Spearhead negotiations and technical integrations for direct banking collaborations, securing favorable rates and tailored solutions for trading businesses.

Payment Orchestration & Routing

Devise and oversee a dynamic routing engine that selects the most suitable payment channel in real-time based on user profile, location, currency, speed, and risk factors.

Institutional On-Ramp

Establish compliant and scalable fiat payment solutions dedicated to institutional clientele, including specialized bank accounts, high-value wire processing, and bulk pay-out APIs.

Requirements

7–10+ years of leadership experience in product development, with a focus on payment infrastructures or core banking products.

Proven track record in building and scaling cross-border payment networks within high-volume, time-sensitive environments.

Experience with direct bank integrations and adept at negotiation on commercial partnership terms.

Demonstrated expertise in managing payment orchestration and routing mechanisms successfully.

Prior experience in developing fiat solutions for institutional clients within trading or fintech environments.

Strong technical proficiency in complex API products, data flows, and payment protocol integrations.

Hands-on experience with core banking platforms and payment scheme integrations including SWIFT, SEPA, FPS, ACH, etc.

Background in collaboration with bank partners, payment service providers (PSPs), and acquiring processors.

Excellent people management skills with a focus on fostering a high-performance team culture.

Exceptional stakeholder management capabilities across various functional areas such as engineering, legal, compliance, finance, and senior leadership.

Life @

Join a dynamic and forward-thinking team empowered to innovate and collaborate in a transformative work environment geared towards personal and professional growth.

Explore career advancement opportunities within the organization and benefit from flexible work arrangements.

Experience a supportive work culture amongst colleagues who are industry leaders driven by mutual support and collaboration to achieve common goals.

Create the future of cryptocurrency by engaging with stakeholders and contributing towards Cryptocurrency in Every Wallet™.

Are you ready to embark on this journey with us?

Benefits

Competitive salary package

Medical insurance coverage extended to dependents

Generous annual leave entitlement including special occasions

Flexibility in work hours and potential for remote work arrangements

Internal mobility program promoting career diversity

Enjoy work perks such as a provided visa card

Founded in 2016, the organization serves a vast customer base worldwide as the fastest-growing global cryptocurrency platform, committed to driving cryptocurrency adoption. Safety, privacy, compliance, and innovation are the cornerstones of the company’s mission, empowering individuals to create a fairer digital ecosystem.

[End of ]

About the Role

This position is crucial in leading product strategy within Crypto.com's global trading engine. As the Product Director for Core Banking & Payments, you will be responsible for overseeing the product strategy concerning fiat pay-in and pay-out capabilities. This includes managing the infrastructure facilitating money movement for millions of Retail, Private, and Institutional clients worldwide with a focus on instantaneous, global, and reliable transactions.

The responsibilities for this role involve owning the strategy on where and how to build, selecting the appropriate payment rails and banking partnerships, as well as managing transaction routing. Direct accountability extends to total funds flow, acceptance rates, settlement speed, and transaction costs across all markets. This role reports to the VP of Product, Banking.

Responsibilities

Global Banking Network

Develop and optimize cross-border payment infrastructure across different markets to ensure comprehensive rail coverage and stable fiat access.

Speed & Latency

Choose and integrate payment rails based on speed requirements to support real-time trading activities effectively.

Liquidity & Settlement

Establish banking partnerships to guarantee continuous liquidity for mass user pay-outs and high-frequency trading settlement.

Acceptance Rate Optimization

Improve pay-in acceptance rates for different channels by optimizing processor relationships and compliance logic.

Strategic Bank Partnerships

Lead negotiations and integrations for direct bank relationships to secure beneficial rates and tailored solutions for trading businesses.

Payment Orchestration & Routing

Design a dynamic routing engine for optimal rail selection in real-time based on various factors like user segment, jurisdiction, currency, speed, and risk profile.

Institutional On-Ramp

Create compliant and scalable fiat payment solutions for institutional clients including segregated bank accounts and bulk pay-out APIs.

Requirements

7–10+ years of product leadership experience, with significant focus on payment infrastructure or core banking products.

Demonstrated success in building and scaling cross-border payment rails in high-volume, real-time environments.

Experience in direct bank integrations and commercial partnership negotiations.

Track record in managing payment orchestration and dynamic routing logic.

Expertise in developing fiat solutions for institutional clients within financial technology environments.

Strong technical proficiency in API products, data flows, and payment protocol integrations.

Hands-on experience with core banking platforms and payment scheme integrations.

Proficiency in integrating with bank partners, payment service providers (PSPs), and acquiring processors.

Strong people management skills and ability to maintain high standards for the team.

Excellent stakeholder management across engineering, legal, compliance, finance, and senior leadership teams.

Benefits

Competitive salary

Comprehensive medical insurance

Generous annual leave policy

Flexibility in work arrangements

Internal mobility program for career development

Company perks including a provided visa card

Crypto.com Overview

Crypto.com, established in 2016, serves over 150 million customers as the world's rapidly expanding global cryptocurrency platform. The mission is to promote Cryptocurrency in Every Wallet™ through security, privacy, and compliance. The core values include accelerating cryptocurrency adoption through innovation and fostering a more equitable digital ecosystem for future generations of innovators.

Crypto.com promotes an inclusive work environment and values diversity by encouraging applicants from varied backgrounds to join the team. Personal data shared by applicants will be used solely for recruitment purposes, including the use of AI tools to enhance the hiring process.

About the Role">

This pivotal role encompasses product leadership within Crypto.com's international trading platform. As the Product Director for Core Banking & Payments, you will be responsible for the holistic product strategy governing fiat deposits and withdrawals — the groundwork allowing Retail, Private, and Institutional clients to seamlessly transact on the platform worldwide, instantly and securely.

Your mandate will involve determining our development focus, selecting relevant payment gateways, establishing banking affiliations, and optimizing transaction flow efficiency. Directly accountable for Total Funds Flow, transaction acceptance rates, settlement speed, and per-transaction costs across all operational markets, you will be reporting to the VP of Product, Banking.
Responsibilities:
Global Banking Network: Enhance and streamline cross-border payment infrastructures globally to ensure uninterrupted access to fiat in all geographical markets.

Speed & Latency: Cherry-pick and incorporate payment gateways based on real-time transaction requirements to facilitate immediate trading activities.

Liquidity & Settlement: Forge sustainable banking relationships to ensure continuous liquidity for mass user payouts and swift trading settlements.

Acceptance Rate Optimization: Enhance pay-in acceptance rates by refining relationships with processors, fraud detection mechanisms, and adherence to compliance standards.

Strategic Bank Partnerships: Spearhead negotiations and technological integrations for direct bank partnerships, securing favorable terms, exclusive service offerings, and tailor-made solutions for trading enterprises.

Payment Orchestration & Routing: Develop and oversee the operational flow of a flexible routing engine that selects the most optimal payment gateway in real-time based on user segment, jurisdiction, currency, processing speed, and risk assessment.

Institutional On-Ramp: Construct compliant and scalable fiat payment solutions for institutional clients, entailing segregated bank accounts, high-value wire processing, and bulk API payments.
Requirements:
Experience:

7–10+ years of proven product leadership, with over 7 years devoted to payment infrastructure or core banking products.

Demonstrated expertise in establishing and expanding cross-border payment structures within high-volume, real-time settings.

Prior involvement in direct bank collaborations (not just white-label PSPs) and negotiation of commercial partnerships.

Track record of supervising payment orchestration and dynamic routing functions in operational scenarios.

Extensive experience in creating fiat solutions for institutional clients involving segregated accounts, wire transfers, and bulk transaction APIs.

Background in, or substantial exposure to, financial trading, digital currency exchange, or fintech realms.

Skills:

In-depth technical proficiency encompassing intricate API solutions, data pathways, and payment protocol integrations.

Practical experience working with core banking systems and/or payment protocol associations (SWIFT, SEPA, FPS, ACH, etc.).

Proficiency in collaborating with bank partners, payment service providers, and transaction processors.

Strong team management capabilities with a consistent focus on professional development.

Exceptional stakeholder management skills specifically relating to engineering, legal, compliance, finance, and senior management.

Life at Crypto.com:

Embrace a culture that nurtures proactive environments and elevates employee engagement by promoting innovative solutions.

Drive personal and professional progress with internal skill development initiatives.

Cultivate a supportive work ecosystem where colleagues collaborate in unison toward shared goals.

Encourage team diversity and inclusion ensuring equitable opportunities for all.

Benefits:

Competitive remuneration package.

Comprehensive medical insurance coverage for employees and dependents.

Generous annual leave quota and unique leave entitlements.

Patronize work flexibility with personalized work hour arrangements or hybrid operations.

Opportunities for career advancement through internal mobility programs.

Rewarding work perks inclusive of a Crypto.com Visa card for new employees.

Founded in 2016, Crypto.com caters to a user base exceeding 150 million customers, marked as the world's fastest-growing cryptocurrency exchange platform. Committed to fostering a secure, private, and compliance-oriented environment, Crypto.com is dedicated to amplifying cryptocurrency adoption through innovation, empowering innovators to establish a more balanced digital ecosystem.

Join us at Crypto.com, an inclusive employer valuing diverse backgrounds, perspectives, and talents. Personal data submitted by applicants will solely be utilized for recruitment purposes, affirming our commitment to transparency and fairness.

** Product Director, Core Banking & Payments**

About the Role:

This pivotal product leadership position plays a central role in the global trading engine at Crypto.com. As a Product Director for Core Banking & Payments, you will be responsible for devising the holistic product strategy for fiat pay-in and pay-out capabilities. This infrastructure facilitates the seamless movement of funds for Retail, Private, and Institutional clients on a global scale.

Reporting to the VP of Product, Banking, you will have direct ownership of orchestrating the Total Funds Flow, acceptance rates, settlement speeds, and cost efficiencies across all markets where Crypto.com operates.

Responsibilities:

Global Banking Network:

Develop and enhance cross-border payment infrastructure across various markets, ensuring comprehensive coverage and uninterrupted service for fiat transactions.

Speed & Latency:

Identify and integrate payment mechanisms based on transaction speed requirements to facilitate instant trading activities efficiently.

Liquidity & Settlement:

Forge strategic banking partnerships to uphold continual liquidity for mass pay-outs and swift settlement protocols.

Acceptance Rate Optimization:

Enhance pay-in acceptance rates through refining relationships with processors, fraud prevention measures, and compliance measures.

Strategic Bank Partnerships:

Actively lead negotiations and technical integrations with key banks to secure favorable rates, dedicated service levels, and tailored solutions for trading businesses.

Payment Orchestration & Routing:

Develop and govern the logic behind a dynamic routing engine that selects the most optimal payment channels in real-time based on various key factors.

Institutional On-Ramp:

Construct compliant and scalable fiat payment solutions tailored for institutional clients, including segregated accounts, high-value wire processing, and bulk pay-out APIs.

Requirements:

Experience:

7–10+ years of product leadership experience with a specific focus on payment infrastructure or core banking products.

Demonstrated success in building and scaling cross-border payment network in high-volume, real-time environments.

Proven track record in direct bank integrations, successful commercial partnerships, and leading payment orchestration initiatives.

Strong background in developing fiat solutions for institutional clients within trading or fintech sectors.

Skills:

Proficient in complex API products, data flows, and payment protocol integrations.

Hands-on experience in core banking platforms and payment scheme integrations such as SWIFT, SEPA, ACH, etc.

Demonstrated expertise in collaborating with bank partners, PSPs, and acquiring processors.

Strong people management skills and adept at stakeholder engagement.

Lifestyle at Crypto.com:

Empowering environment encouraging creativity and innovation within a supportive team. Proactive atmosphere fostering thoughtful and innovative solutions.

Commitment to internal growth and development of employees’ skill set for personal and professional progress.

Collaborative work culture where colleagues support each other to achieve common goals effectively.

Benefits:

Competitive compensation package.

Comprehensive medical insurance coverage for employees and dependents.

Generous annual leave entitlement including special occasions like birthdays and work anniversaries.

About Crypto.com:

Founded in 2016, Crypto.com serves over 150 million customers globally and is rapidly growing as a prominent cryptocurrency platform. With a vision to make cryptocurrency more accessible, Crypto.com prioritizes security, privacy, and compliance to foster innovation and empower future creators and entrepreneurs. The team values diversity and inclusion to create a fair and transparent work environment for everyone.

Personal data provided by applicants will be used strictly for recruitment purposes.

About the Role

This pivotal position is a product leadership role within the core of a leading global trading entity. As a Product Director overseeing Core Banking & Payments, you will be responsible for crafting the comprehensive product strategy concerning fiat pay-in (deposits) and pay-out (off-ramp) functions. These areas play a fundamental role in facilitating seamless and reliable money movement for millions of clients across Retail, Private, and Institutional segments worldwide.

Your primary duties encompass determining strategic development locations, selecting appropriate rails, establishing bank partnerships, and optimizing transaction routing protocols. With a primary focus on Total Funds Flow, acceptance rates, settlement pace, and maintaining cost-efficiency across all operational markets, this role reports directly to the VP of Product, Banking.

Responsibilities

Global Banking Network

Develop and enhance cross-border payment infrastructure to ensure robust rail coverage and consistent access to fiat currencies across all geographical markets.

Speed & Latency

Assess and incorporate payment rails based on transaction speed requirements, tailoring them to support real-time trading activities effectively.

Liquidity & Settlement

Execute strategies for forming banking partnerships that ensure continuous liquidity reserves, especially crucial for mass pay-outs and frequent trading settlements.

Acceptance Rate Optimization

Enhance pay-in acceptance rates for various channels like credit cards, debit cards, and bank transfers by refining processor relationships, fraud prevention measures, and compliance protocols.

Strategic Bank Partnerships

Oversee commercial negotiations and technical integrations for forming customized direct bank relationships, securing preferential terms, elite service levels, and bespoke solutions aligned with trading operations.

Payment Orchestration & Routing

Develop and steer a cutting-edge routing mechanism that dynamically selects the most efficient rail in real-time based on specific user segments, regulatory jurisdictions, currencies, transaction speeds, and risk profiles.

Institutional On-Ramp

Create compliant and scalable fiat payment solutions tailored for institutional clients, encompassing segregated bank accounts, high-value wire processing, and bulk payment APIs.

Requirements

Experience

Hold proven expertise in product leadership, with a substantial focus on payment infrastructure or core banking products spanning at least 7 to 10+ years.

Demonstrated success in constructing and scaling cross-border payment mechanisms within high-volume, real-time operational settings.

Strong familiarity with direct bank integrations (beyond white-label PSPs) and expertise in commercial partnership negotiations.

Track record of spearheading payment orchestration and real-time routing mechanisms.

Prior experience in devising fiat solutions tailored for institutional clients.

Background in or exposure to trading, exchange, or financial technology landscapes.

Skills

Proficient in technical intricacies of complex API products, data flows, and payment protocol integrations.

Hands-on experience with core banking platforms and/or payment scheme interconnections like SWIFT, SEPA, FPS, ACH, etc.

Proficiency in integrating with bank partners, Payment Service Providers (PSPs), and acquiring processors.

Strong leadership skills including people management capability, setting high standards for team performance.

Exceptional stakeholder management skills across engineering, legal, compliance, finance, and senior leadership domains.

This role offers an annual salary range of $150,000 - $250,000 and includes eligibility for an equity match in alignment with the starting base salary.

Life at ___ (Company name)

Empowered to envision grand schemes and explore new opportunities while collaborating with a talented, driven, and supportive team. A proactive and transformative workspace encouraging employees to devise innovative and thoughtful solutions. Internal growth opportunities fostering the development of new skills for personal and professional advancement. A supportive work culture where colleagues are willing to assist and encourage each other toward shared success. Unified teamwork engaging stakeholders to realize the overarching objective of universal cryptocurrency adoption.

Benefits

Competitive salary with appealing annual leave entitlements.

401(k) plan accompanied by employer matching.

Eligibility for comprehensive group health, dental, vision, and life/disability insurance plans.

Flexible working arrangements with opportunities for hybrid setups.

Internal mobility programs offering diverse career development prospects.

About Company:

Established in 2016, __ (Company name) serves a substantial customer base and ranks as the world's swiftly growing global cryptocurrency platform. Committed to advancing cryptocurrency adoption through innovation, the company is built on pillars of security, privacy, and regulatory compliance, aiming to empower a fairer and more equitable digital landscape.

___ (Company name) is an equal opportunity employer dedicated to cultivating a transparent and inclusive environment where opportunities are accessible to all, irrespective of background, perspectives, or skills. Data shared by candidates during the application process will be used only for recruitment purposes. Only shortlisted candidates will be contacted for further proceedings.

Role Overview

This pivotal leadership position at the core of an international trading engine focuses on the product strategy for fundamental banking operations at Crypto.com. As the Product Director for Core Banking & Payments, you will be responsible for devising the overall product strategy for fiat deposits and withdrawals, which are essential for facilitating smooth money movements for millions of Retail, Private, and Institutional clients globally.

Your scope of work will involve decisions on platform building, choice of payment rails, banking partnerships, and transaction routing. Accountability for key metrics such as Total Funds Flow, acceptance rates, settlement speed, and transaction cost across different markets also falls within your purview. This role reports to the VP of Product, Banking.

Key Responsibilities

Global Banking Network:- Establish and optimize the cross-border payment infrastructure across various markets, ensuring extensive rail coverage and uninterrupted fiat access.

Speed & Latency:- Assess and integrate payment rails according to transaction speed requirements to support instant trading transactions.

Liquidity & Settlement:- Formulate bank partnerships to uphold continuous liquidity for user pay-outs and trading settlements.

Acceptance Rate Optimization:- Drive enhancements in pay-in acceptance by refining relationships with processors, adjusting fraud rules, and compliance logic.

Strategic Bank Partnerships:- Lead negotiations and integrations for direct bank relationships to secure beneficial rates and tailored solutions for trading activities.

Payment Orchestration & Routing:- Design and manage a dynamic routing logic that selects the optimal rail in real-time based on various factors.

Institutional On-Ramp:- Establish compliant and expandable fiat payment solutions for institutional clients.

Requirements

Experience:- 7–10+ years of progressive product leadership experience focused on payment infrastructure or core banking products- Proven track record in building and scaling cross-border payment rails in a real-time, high-volume environment- Hands-on experience with direct bank integrations and successful commercial partnership negotiations- Previous involvement with payment orchestration and dynamic routing logic in actual settings- Expertise in creating fiat solutions for institutional clients within trading or fintech sectors

Skills:- Proficiency in technical aspects of complex API products, data flows, and payment protocol integrations- Hands-on experience with core banking platforms and integration with payment schemes- Skill in partnering with banks, PSPs, and acquiring processors- Strong leadership and people management skills in maintaining high team standards- Excellent stakeholder management abilities across multiple functional areas

Life @ Crypto.com:- Encouraging environment for big thinking and exploring new opportunities alongside a dedicated team.- Proactive workplace stimulating innovative solutions and growth.- Emphasis on internal development for personal and professional growth.- Team culture focused on collaborative support and mutual success.

Benefits:

Competitive salary with inclusive medical insurance packages for employees and dependents.

Generous annual leave entitlements, flexible work hours, and remote work options.

Career development opportunities through internal mobility programs.

Work perks such as a Crypto.com visa card upon joining.

About Crypto.com: Founded in 2016, Crypto.com is a rapidly growing global cryptocurrency platform aiming to accelerate cryptocurrency adoption. Committed to innovation, privacy, and compliance, Crypto.com is dedicated to empowering the next generation of creators and entrepreneurs in shaping a fairer digital ecosystem.

Crypto.com is an equal opportunities employer fostering an inclusive environment and encouraging diversity in backgrounds, perspectives, and skills within the team.

Personal data shared by applicants will only be used for recruitment purposes.

About the Role

A major sporting event begins. A partner market becomes inactive. A complex issue arises that requires clarification. In these scenarios, you play a pivotal role in ensuring operations run smoothly.

As a Market Operations Specialist, you represent CDNA's predictive markets to our B2B partners. Your responsibilities include addressing partner inquiries, maintaining market health, and upholding the quality standards of our exchange. You will actively monitor live events, identify and address liquidity gaps, assist with settlement language, and serve as a reliable point of contact for partners needing immediate assistance.

No technical background is necessary for this role. We are seeking individuals knowledgeable about markets, adept at clear communication, able to remain composed in fast-paced environments, and committed to ensuring partners feel supported.

Responsibilities

Act as the primary liaison for B2B partners, responding promptly and professionally to queries regarding market availability, contract specifications, and settlement outcomes.

Monitor live markets in real time during active events, proactively identifying and addressing liquidity gaps, pricing irregularities, or operational issues to prevent negative impacts on partners or traders.

Stay updated on live sports, political, and macroeconomic events to ensure market accuracy and relevance as situations evolve.

Collaborate with the broader ExOps team to highlight settlement complexities, capture partner feedback, and ensure swift resolution of issues.

Maintain clear records of partner interactions and market challenges to support compliance with CFTC regulatory standards.

Participate in weekend and evening coverage rotations, as these times are critical for market activity and partner support.

Who You Are

1–2 years of experience in a client-facing operations, trading support, or market monitoring role.

Background in sports betting, prediction markets, financial exchanges, or related industries.

Familiarity with binary options, event contracts, or derivatives products is a plus.

Knowledge of CFTC regulations or exchange compliance basics is advantageous.

Experience interacting with B2B partners or institutional clients in fast-paced settings.

Strong communication skills, demonstrating clear writing, timely responses, and the ability to explain complex market concepts to non-experts.

Passion for sports and an understanding of key engagement-driving events and storylines.

Ability to remain calm under pressure, defusing tension during challenging situations.

Detail-oriented approach to identifying market anomalies while efficiently managing multiple tasks.

Collaborative team player who proactively raises concerns.

Schedule

Due to peak market activity on weekends and evenings, rotational shifts with weekend coverage are expected, with weekdays off in exchange.

Salary Range: $60,000 - $90,000 per year

Benefits

Competitive salary

Generous annual leave entitlement, including birthday and work anniversary leave

401(k) plan with employer match

Eligibility for company-sponsored group health, dental, vision, and life/disability insurance

Flexible working hours and potential for hybrid or remote setup

Internal mobility program for career development opportunities

About the Company

Established in 2016, Crypto.com serves over 150 million customers globally as a leading cryptocurrency platform. The company is dedicated to promoting cryptocurrency adoption through innovation and empowering future creators in a secure and compliant digital landscape.

Conclusion - Ready to advance your career with us?

Crypto.com is an equal opportunities employer that values diversity and inclusion. The provided personal data will be used for recruitment purposes only.Kindly note that only shortlisted candidates will be contacted for this position.