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Technical Documentation Manager

Full time
Remote
About Us

Chainlink Labs is the leading developer of Chainlink, a decentralized computing platform that powers the verifiable web. Chainlink is the go-to platform for accessing real-world data, performing offchain computation, and ensuring secure cross-chain interoperability across any blockchain. Our collaboration with major financial institutions like Swift, DTCC, and ANZ, as well as top Web3 teams such as Aave, Compound, GMX, Maker, and Synthetix, allows us to power verifiable applications in banking, DeFi, global trade, and gaming. We take pride in being recognized as one of Newsweek's 100 Most Loved Workplaces in both the United States and United Kingdom.

The Product Team

The Product Team at Chainlink Labs is dedicated to creating cutting-edge solutions for the dynamic world of DeFi, on-chain finance, gaming, NFTs, and other major sectors. Working together, our team of experienced product managers, designers, and engineers develop innovative products and services that enable smart contracts to securely access off-chain data and systems.

With a strong focus on user-centered design, we aim to create intuitive and seamless experiences for both developers and end-users. As leaders in the blockchain industry, we constantly push the boundaries to deliver products that are used by the most innovative and forward-thinking organizations.

Whether it's advancing the Chainlink Platform decentralized oracle network, developing new tools for developers, or exploring novel use cases for blockchain technology, the Product Team at Chainlink Labs is at the forefront of blockchain innovation. Join us in our mission to create a more decentralized world.

We are seeking a leader with a deep understanding of developer needs, combining vision, entrepreneurship, and technical expertise. This individual will play a pivotal role in scaling our technical documentation platform, improving its quality, clarity, and usability for developers worldwide.

Your Impact

Enhance the UI/UX of the Technical Documentation

Guide the team in making the content more accessible to a wider range of developers

Coordinate cross-functionally and align daily priorities with high-level strategy

Propose innovative ways to measure the effectiveness of our technical documentation and customer satisfaction

Develop systems and procedures to increase the productivity of our current team and amplify their impact

Requirements

3-5+ years of experience in management positions

2+ years of programming language experience (e.g., JavaScript, Objective-C, Golang, Java, PHP, Python, etc.)

Track record of managing and leading technical teams in a fast-paced, demanding environment

Excellent written and verbal communication skills

Expertise in collaborating with cross-functional partners

Experience engaging with executive stakeholders and managing different opinions and perspectives

In-depth understanding of developers, developer technologies, and developer communities

Preferred Qualifications

Experience in ideating, innovating, and improving technology platforms, especially documentation platforms

Background in Web3 or blockchain technologies

Experience building and launching technical documentation platforms from scratch

Knowledge of internationalizing technical documentation

All roles at Chainlink Labs are remote-based and open to candidates worldwide. We encourage you to apply regardless of your location. We do request that you have overlapping working hours with Eastern Standard Time (EST).

Commitment to Equal Opportunity

Chainlink Labs is an equal opportunity employer. We provide equal consideration for employment in accordance with applicable laws, regulations, and ordinances. If you require assistance or accommodation due to a disability or special need during the application process or throughout our recruitment process, please contact us at peopleops@smartcontract.com.

Global Data Privacy Notice for Job Candidates and Applicants

By submitting your application, you agree to our use and processing of your data as required. Please review our Privacy Policy for information on how your information is collected and processed as part of your Chainlink Labs Careers profile and any job applications you submit.

Senior/Content Specialist

Hong Kong
Hong Kong
Full time
Hybrid
Content Specialist

About the Company

Crypto.com is a rapidly growing global cryptocurrency platform that serves over 80 million customers. Their mission is to accelerate the adoption of cryptocurrency and create a more equitable digital ecosystem. They are committed to security, innovation, and empowering the next generation of builders, creators, and entrepreneurs.

About the Role

We are looking for a talented and creative Content Specialist to join our team. As a Content Specialist, you will work closely with multiple teams including Marketing, Growth, and Product to maintain Crypto.com's copy and content standards. You will help create compelling communications and ensure consistency with the Crypto.com brand across various touchpoints.

Responsibilities

Create conversion-oriented copy for different teams including Growth, Research, Product, and Marketing.

Proofread and edit company assets to ensure consistency with the Style Guide.

Assist with ideation, research, and other aspects of content creation.

Use data to optimize copy for CRM, advertising, branding, and marketing.

Develop and execute new concepts and strategies to achieve business goals.

Support writing-related projects and tasks as needed.

Create various copy deliverables such as blog posts, whitepapers, emails, advertisements, social media posts, and more.

Requirements

Bachelor's degree in English, Journalism, Technical Writing, Communications, or related field.

3+ years of experience in a creative, product, or content writing role.

Strong portfolio with diverse writing samples across different formats.

Excellent command of English with attention to detail, language, and flow.

Experience in data analytics is a plus.

Knowledge of SEO, content marketing, and performance marketing.

Familiarity with cryptocurrency and Web3 is advantageous.

Key Competencies

Understanding of crypto culture.

Fast learner with a "get things done" attitude.

Passionate about producing outstanding content and user experiences.

Creative with adaptable writing style.

Ability to interpret copywriting briefs and grasp project requirements quickly.

Resourceful problem solver.

Can handle multiple projects and work independently under tight deadlines.

Excellent interpersonal skills and teamwork.

Proactive with a desire to learn.

Life @ Crypto.com

Empowering environment with opportunities for growth and innovation.

Supportive and ambitious team.

Transformational and proactive work culture.

Internal mobility program for career development.

Competitive salary and benefits package.

Medical insurance and attractive annual leave entitlement.

Flexible work hours and hybrid or remote set-up.

Crypto.com Visa card provided upon joining.

Learn more about regional benefits from the talent acquisition team.

Are you ready to kickstart your future with us?

Please note that only shortlisted candidates will be contacted. We value diversity and inclusion and welcome candidates from all backgrounds. Personal data provided by applicants will be used for recruitment purposes only.

Senior/Content Specialist

Singapore
Singapore
Full time
Hybrid
Content Specialist - Copy and Content Creation

About the Role:

We are looking for a talented and creative Content Specialist to join our team. As part of our Marketing, Growth, and Product teams, you will play a critical role in maintaining our brand's copy and content standards across various touchpoints. You will collaborate with internal stakeholders to ensure our brand message is effectively communicated and connect with our users.

Responsibilities:

Create persuasive copy for various teams, including Growth, Research, Product, and Marketing

Proofread and edit company-wide assets to ensure consistency

Assist in ideation and research for content creation

Use data to optimize copy for CRM, advertising, branding, and marketing

Develop new concepts and strategies to drive brand development through engaging copy and content

Support writing-related projects and tasks as needed

Create copy for various deliverables such as blog posts, whitepapers, emails, newsletters, advertisements, and web content

Requirements:

BA/BS degree in English, Journalism, Technical Writing, Communications, or a related discipline

3+ years of experience in a creative or content writing role

Portfolio demonstrating diverse writing samples across different formats

Strong command of English with excellent attention to detail

Experience in data analytics is a plus

Knowledge of SEO, content marketing, and performance marketing

Experience in cryptocurrency and Web3 is an advantage

Key Competencies:

Understanding of crypto culture

Fast learner with a proactive attitude

Passionate about producing outstanding content and user experiences

Creative with an adaptable writing style

Resourceful problem solver

Able to multitask and work independently under tight deadlines

Excellent interpersonal skills and a team player

Proactive with a willingness to learn

Life @ Crypto.com

At Crypto.com, we encourage you to think big and explore new opportunities. You will work with a talented, ambitious, and supportive team in a transformational and proactive environment. We believe in nurturing personal and professional growth and offer work flexibility and career alternatives through internal mobility. As a member of our team, you will experience a great work culture with colleagues who are here to help and support each other. Together, we aim to achieve our ultimate goal of facilitating cryptocurrency adoption worldwide.

Benefits:

Competitive salary

Comprehensive medical insurance

Attractive annual leave entitlement

Flexibility in work hours and remote options

Career development opportunities

Crypto.com Visa Card upon joining

Additional benefits specific to your region

About Crypto.com:

Crypto.com, founded in 2016, is the world's fastest-growing global cryptocurrency platform, serving more than 80 million customers. Our vision is to make cryptocurrency accessible and available in every wallet. We prioritize security, privacy, and compliance as we accelerate cryptocurrency adoption through innovation. Our goal is to empower the next generation of builders, creators, and entrepreneurs to contribute to a fairer and more equitable digital ecosystem.

Learn more at https://crypto.com.

Crypto.com is an equal opportunities employer committed to diversity and inclusion. We value candidates with different backgrounds, perspectives, and skills that strengthen our team. Personal data provided by applicants will be used for recruitment purposes only. We appreciate all applications, but only shortlisted candidates will be contacted.

Scriptwriter

Part time
Remote
Responsibilities
Write scripts for our videos and game levels
Develop the story and characters
Requirements
Experience as a scriptwriter
Creativity and the ability to craft interesting stories
Willingness to work in a team

Content Maker

Full time
Remote
Responsibilities
Create content for social media
Work closely with the team
Requirements
Experience in content creation
Ability to write engagingly
Knowledge of graphic editors

Technical Content Writer

Full time
Remote
The Role
Responsibilities
Research, outline, write, and edit content working closely with various departments to understand product and service offerings
Write blog posts, case studies, website content, newsletter, thought leadership articles, research articles, and other forms of content related to Galxe, Web3 clients, and partners
Develop a clear content strategy that is tied to business objectives with measurable outcomes
Collaborate with the marketing team and broader company on campaign content and other projects
Adopt and drive company brand voice and messaging for written pieces to reinforce company culture
Stay on top of Web3 trends and other trending tech
Build and maintain content operations for the marketing team
Track, monitor, and analyze the success of content with various analytic tools
Requirements
2+ years experience working in content and editorial. Bonus if you’ve written for tech and Web3 companies
Understanding of SEO and Google Analytics
Deep understanding of Web3 and the blockchain industry or demonstrate a high interest in learning
Analytical, critical thinker with a can-do attitude
Superb written communication skills with an eye for detail
Bonus if you’re fluent in speaking and reading Mandarin, but not required
6,250-7,083
Monthly
See details

Wordpress Blog Miragration

Full time
Hybrid
Hi there, I'm looking for someone to help me migrate some blog posts which are currently in a spreadsheet to our clients new Wordpress Website. We have over 1000 blog article that we need added to the new site. We have a spare domain that can be used to upload the image links to if needed , depending on your chosen method of transferring them over. I’d like the process to be simple and straightforward; no customisations to the default settings are required. If you have the expertise to help me with this project, please don't hesitate to reach out. Thanks so much!
Payment in Crypto
110
Monthly
See details

Developer Advocate

Toronto, Canada
Toronto, Canada
Full time
Remote
Job description
Email: rogermzy@gmail.com
About This Role
You will have an opportunity to shape and lead the FilSwan Developer Advocate program in this role. You'll be creating and maintaining a suite of mixed-media tools and guides crafted for growing the community of developers. Through highly technical written and spoken content, you will drive the growth of not just your brand but also the FilSwan brand.
Responsibilities
Build and grow FilSwan's developer community
Work with FilSwan's engineering team to create contents that help and inspires web3 developers to adapt FilSwan's products.
Organize and facilitate events with the focus on expanding developer reach and engagement
Contribute to the library of How To’s and Developer Guides
Create and publish technical content (blog posts, troubleshooting/FAQ, case studies, and videos) that will get developers excited about the potential of FilSwan as a developer tool
Engage with the community via the most popular online mediums, e.g., Github, StackOverflow, Telegram, Discord, etc.
Be an active and authentic participant in the blockchain and Ethereum developer communities wherever they gather.
Provide end-user feedback to Chainlink's Product Management and Engineering teams based on what you’re seeing and hearing in the community
Requirements
Three years experience in the software industry working as a developer, evangelist, developer advocate
Passion for the blockchain space
Exposure to Golang, JavaScript, Rust, or Solidity or a keen interest in learning new languages
Strong engineering skills; experience in building web or mobile applications
Strong technical writing skills; ability to communicate complex ideas and concepts
Social and hustling skills; a desire to get out and meet people
Solid public speaking experience with a comfort level around coding in front of a live audience
Passion for inspiring and educating fellow developers
Experience in a developer evangelist/advocate role
Ability to work in a startup environment
Willingness to travel and work irregular hours when required
Community experience, including organizing meetups, hackathons, workshops, etc
Understanding the blockchain ecosystem
Please also include your favorite game in your cover letter
Passion for building a developer community around the world and desire to invest your energy to make them better
417-833
Monthly
See details