Customer Support Jobs in Web3 & Crypto

Job Responsibilities: Demonstrate honesty, integrity, and knowledge to uphold and enhance company culture, values, and mission. Handle incoming and outgoing communications with existing and potential customers. Evaluate customer needs and...

Responsibilities: Develop and establish QA processes and protocols. Perform root cause analysis and enforce corrective measures. Guide, train, and nurture a team of professionals. Monitor and assess team...

BitGo is a prominent infrastructure provider of digital asset solutions that offers a range of services including custody, wallets, staking, trading, financing, and settlement from regulated cold storage. Established in 2013, BitGo is the first...

At Swyftx, we are at the forefront of Australia's digital currency industry, with a focus on being the country's most trusted cryptocurrency trading platform. Our team is dedicated to providing exceptional service to our 800,000...

Binance, a prominent global blockchain ecosystem and cryptocurrency infrastructure provider, is on a mission to accelerate cryptocurrency adoption and enhance the freedom of money. If you seek a dynamic, purpose-oriented workplace where learning...

Want the opportunity to advance in your international career? We are here to assist you! Ubiminds is a company prioritizing its people, certified as a Great Place to Work, specializing in...

Dapper Labs is seeking an enthusiastic team member to join their Global Customer Support team, focusing on assisting users with Dapper Wallets and collectible experiences. The desired individual should possess a solid understanding of educating...

We are dedicated to democratizing access to digital assets and ensuring their security for all. Join us on this important mission. Established in 2014, Ledger serves as the global platform for Web3 and...

Binance is a prominent player in the global blockchain ecosystem and cryptocurrency infrastructure domain, offering a wide array of financial products including the largest digital-asset exchange worldwide. The company's primary objective is to drive the...

Figment is a prominent provider of blockchain infrastructure supporting over 200 institutional clients worldwide. We offer a comprehensive staking solution for exchanges, wallets, foundations, custodians, and large token holders to earn rewards on their crypto...

Founded in 2014, Ledger is a leading global platform in the field of digital assets and Web3 technology. Our team of more than 900 professionals is dedicated to developing innovative products and services that enable...

Job Summary: As a professional fluent in both Spanish and English and specializing in Casino and Sportsbook management, you will play a crucial role in enhancing product verticals through processes such as game...

Job Summary At our company, we are dedicated to simplifying wealth creation for individuals globally. Our cutting-edge platform enables users, from novice to expert investors, to trade various investment options easily, 24/7, with...

Responsibilities: Coordinate and manage customer inquiries regarding financial derivatives, maintaining relationships with regular customers Address and resolve customer complaints, generating and documenting analysis reports Enhance customer complaint processes to elevate...

About: Binance, a leading global blockchain ecosystem and cryptocurrency infrastructure provider, offers a range of financial products through the world's largest digital-asset exchange, with a core mission to advance cryptocurrency adoption and enhance...

Astra DAO is in search of a Cryptocurrency Customer Support Specialist who is skilled in meeting the needs of cryptocurrency customers, including answering inquiries about products and services and processing orders. The role involves investigating...

About OKX: OKX is a leading platform for digital asset trading globally, leveraging blockchain technology to provide advanced financial services to traders. With a wide range of token and futures trading pairs, OKX...