Figment

Figment is a prominent provider of blockchain infrastructure supporting over 200 institutional clients worldwide. We offer a comprehensive staking solution for exchanges, wallets, foundations, custodians, and large token holders to earn rewards on their crypto assets. Our institutional staking services cover rewards optimization, API development, reporting, partner integrations, governance, and slashing protection. Backed by industry experts and a global team spanning twenty-three countries, we are dedicated to fostering the adoption and sustainable success of the Web3 ecosystem.

As a growth-stage technology firm, we are seeking individuals who are proactive, innovative, and adaptable. We welcome those who thrive in ambiguous environments, value impact-driven work, and are enthusiastic about cultivating a dynamic company culture.

Role Overview: The Blockchain Customer Support Specialist position entails delivering exceptional service to our customers by assisting with their queries, troubleshooting issues, and guiding them through our blockchain and staking services. This role necessitates a deep grasp of blockchain technology, outstanding communication skills, and a strong focus on customer satisfaction.

Key Responsibilities:

Address customer inquiries through various support channels, ensuring prompt and accurate responses.

Resolve issues related to blockchain transactions, staking, and wallet management.

Collaborate internally to escalate and resolve complex technical problems.

Support system performance monitoring, working proactively to identify and resolve potential customer-impacting issues.

Document customer interactions and provide feedback to drive product and service enhancements.

Stay current with the latest blockchain technology developments and Figment's service offerings.

Qualifications:

2-5 years of customer support experience, with a preference for candidates familiar with blockchain or technology sectors.

Proficiency in blockchain technology, staking, and cryptocurrency concepts.

Strong verbal and written communication skills.

Demonstrated problem-solving capabilities and a customer-centric approach.

Experience using customer support tools and platforms.

Ability to thrive independently and collaborate effectively in a fast-paced setting.

Figment operates as a remote-first company with a global presence in 12 countries. If you are passionate about shaping the future of digital assets, we invite you to join us.

Figment is a leading blockchain infrastructure provider renowned for offering a full staking solution to more than 200 institutional clients, encompassing exchanges, wallets, foundations, custodians, and significant token holders. These clients rely on Figment's institutional staking services, including rewards optimization, API development, rewards reporting, partner integrations, governance, and slashing protection. Supported by industry experts and global operations spanning twenty-three countries, Figment is committed to fostering the growth and durability of the Web3 ecosystem.

We are a dynamic technology company in a growth phase, actively seeking individuals with a passion for innovation and execution. Candidates should thrive in navigating ambiguity and uncertainty to deliver impactful results, embrace novel approaches to work, and contribute to nurturing a dynamic company culture.

About the Role:

Figment manages over 70 blockchains and aims to expand further. Bring your expertise to assist us in onboarding more blockchains into our system.

This is a full-time remote role with team members based in North America and Europe.

We are looking for a Senior DevOps Engineer to collaborate on scaling our operations through the strategic planning and execution of projects focused on managing blockchain server fleets. This position offers unique opportunities to partake in developing tools where the industry currently lacks adequate solutions. The role involves building robust production systems capable of accommodating newer (often alpha-level) blockchain software, with a holistic approach to security, monitoring, maintainability, and system stability.

Responsibilities/Duties:

Lead the planning, testing, implementation, and management of projects aimed at delivering scalable, maintainable, secure, and stable deployments for various use cases.

Identify and implement automation solutions to enhance infrastructure management efficiency significantly.

Identify areas of systemic risk, propose solutions, and oversee their implementation.

Manage and monitor cloud and physical servers across multiple global hosting services and data centers.

Automate processes for building, installing, and managing blockchain software.

Conduct Linux server administration, hardening, intrusion detection, and vulnerability scanning.

Debug complex distributed blockchains to ensure seamless operation.

Identify and address bottlenecks or slow-moving processes and support the team in expediting them.

Articulate overarching initiatives and vision to Engineering Leadership and Product teams.

Demonstrate technical proficiency across multiple domains and serve as a mentor to team members.

Minimum Qualifications:

Extensive experience with Ansible (or similar tools) in environments with over 500 servers.

Deep knowledge of supporting Linux servers in large, highly secure, and continuously available environments.

Previous experience working with blockchain nodes or strong familiarity with blockchain technologies.

Proficiency in troubleshooting complex application flows spanning multiple system clusters and swiftly identifying and remediating issues.

Understanding of system performance optimization at operating system and application levels.

Skill in scripting languages like Bash and Python for system administration.

Expertise in creating structured Terraform modules to ensure reusable cloud provisioning automation.

Thorough understanding of networking and security best practices.

Preferred Qualifications:

Expertise in Ansible role testing using Molecule or similar tools, and experience in Ansible module development.

Knowledge of Proof-of-Work and Proof-of-Stake decentralized consensus mechanisms utilized in blockchains.

Experience working with Kubernetes for application deployment.

Proficiency in setting up CI/CD pipelines from scratch for infrastructure provisioning and application deployment (e.g., GitHub Actions).

Familiarity with HashiCorp Vault or similar secure storage solutions.

At Figment, we cultivate a vibrant and professional work environment that supports the growth and well-being of our employees. We offer competitive compensation and benefits packages, coupled with opportunities for career progression. If you are passionate about blockchain technology and eager to advance your career, apply now.

Figment operates as a remote-first company with a presence in twelve countries globally. Join us in shaping the future of digital assets.

Figment is a prominent player in the blockchain infrastructure space, offering top-tier staking services to over 200 institutional clients worldwide. Our services cater to a range of entities, from exchanges to custodians, empowering them to maximize rewards on their cryptocurrency holdings. Operating in 23 countries, Figment is dedicated to driving the growth and sustainability of the Web3 ecosystem.

We are a forward-thinking tech company seeking individuals with a proactive mindset to join our team. Candidates should thrive in navigating ambiguity to make a tangible impact and be enthusiastic about fostering a collaborative work environment.

Summary:

In our quest to excel as a leading staking provider, we prioritize deep expertise on protocols and rewards management. Effective communication is crucial, spanning tailored pre and post-sales interactions, knowledge-sharing webinars, written content, and industry events.

As we gear up to launch 15 new networks in 2024, expertise expansion across these networks and our key Tier 0 platforms, Ethereum and Solana, is paramount.

Strategic Approach:

We aim to enhance customer engagement by positioning Figment's network experts as indispensable resources. This entails proactive engagement with customers to offer specialized support and guidance as their designated staking and rewards advisors. Additionally, our experts must establish a visible industry presence through participation in webinars, conferences, and public speaking engagements, solidifying Figment's position as the foremost industry authority.

Responsibilities:

Some of the core areas of focus include:

MEV analysis on Solana

Exploring Liquid Staking & Re-staking practices on Solana

Engagement with Solana Ecosystem Teams, including Layer 2 solutions

Keeping abreast of major network upgrades on SOL and their implications

Acquisition and management of new SOL validator clients, including notable ones like Firedancer

Figment operates as a globally distributed team across 12 countries. If contributing to the future of digital assets excites you, we welcome your interest in being part of our mission.

[Firm] is a key player in the blockchain infrastructure space, offering a premier staking solution to a varied client base of over 200 institutional entities within the crypto industry. Our services cover rewards optimization, API development, rewards reporting, partner integrations, governance, and slashing protection. With a globally dispersed team spanning twenty-three countries, we are committed to driving the advancement, growth, and enduring success of the Web3 ecosystem.

We are a forward-thinking tech company seeking individuals who proactively contribute to innovation and progress. We value those who can navigate uncertainties to create substantial impacts and thrive in fostering a dynamic company culture.

About the Position

We seek exceptional talent that embodies the following qualities:

Authentic leadership and genuine engagement in all tasks.

A bias for action, clear communication, and visible leadership to keep pace with the rapidly evolving crypto landscape.

A continuous learning mindset that embraces humility in the pursuit of excellence for building a thriving organization.

Responsibilities:

Conduct research on emerging opportunities in the EMEA region and analyze the crypto market landscape, while supporting initial outreach efforts.

Familiarize with Firm's operations, assess leads, qualify potential opportunities, and guide promising leads into the sales pipeline.

Drive business growth in EMEA by promoting and selling staking services across various networks.

Contribute towards exceeding sales objectives by increasing new customers by vertical, assets staked, and revenue generated.

Support in managing relationships in the EMEA region by providing onboarding, account management, and ongoing support throughout staking processes.

Enhance sales materials to bolster pitching activities.

Manage inbound customer inquiries, address customer concerns, and foster customer satisfaction to encourage retention and upselling opportunities.

Act as a liaison between customers and the organization to advocate for customer needs, collaborating closely with internal teams to drive product enhancements.

Attend events in London and Europe and enhance Firm's brand visibility in coordination with the Head of EMEA.

Qualifications:

At least 3 years of relevant experience in a sales role.

Based in London and able to attend events, with approximately 2 days spent in the office per week.

Demonstrated success in meeting monthly, quarterly, and annual sales targets within the tech or fintech industry.

Proficient in lead generation, lead nurturing, and new business acquisition.

Prior experience with CRM tools for lead tracking and opportunity management.

Strong interest in crypto and blockchain technology with knowledge of staking.

Self-driven, proactive individual eager to contribute at all stages of the sales cycle.

Solution-oriented and results-focused with a high emotional intelligence.

A track record of advocating for customer needs and delivering exceptional customer service.

[Firm] operates as a remote-first company with a global presence across multiple countries. Are you ready to be part of shaping the future of digital assets?

Figment is a global leader in blockchain infrastructure, offering a comprehensive staking solution for over 200 institutional clients worldwide. Our clientele includes exchanges, wallets, foundations, custodians, and major token holders who leverage our institutional staking service for rewards optimization, rapid API development, rewards reporting, partner integrations, governance, and slashing protection. Backed by industry experts and financial institutions, our mission is to support the adoption and long-term success of the Web3 ecosystem.

We are a forward-thinking technology company seeking individuals with a drive to innovate and execute. We are looking for team members who thrive in navigating ambiguity to make a meaningful impact and are enthusiastic about fostering a dynamic company culture.

About the Role:

At Figment, we manage 70+ blockchains and seek to expand our operations further. This is a full-time remote position with team members based in North America and Europe.

We are currently in search of a Senior DevOps Engineer to assist in scaling our operations through planning and executing projects to manage blockchain server fleets. This role offers a unique opportunity to contribute to building tools in an industry with emerging technologies. You will be responsible for developing production systems capable of supporting new blockchain software, focusing on aspects like security, monitoring, maintainability, and stability.

Responsibilities/Duties:

Lead projects to deliver scalable, secure, and stable deployments across various use cases

Identify and implement automation solutions to improve infrastructure management efficiency

Evaluate and address areas of systemic risk

Manage and monitor cloud and physical servers across global hosting services

Automate blockchain software processes for build, installation, and management

Perform Linux server administration and implement security measures

Troubleshoot distributed blockchain systems

Support the team in resolving stalled tasks

Communicate technical initiatives to leadership and product teams

Mentor other team members in technical domains

Minimum Qualifications:

Extensive experience with Ansible in environments with over 500 servers

Proficiency in supporting Linux servers in high-security, highly available environments

Strong knowledge or experience in working with blockchain nodes

Expertise in troubleshooting complex application flows across multiple systems

Familiarity with optimizing system performance and scripting with Bash and Python

Proficiency in creating modular, automated cloud provisioning with Terraform

Deep understanding of networking and security best practices

Preferred Qualifications:

Experience with automation tool testing and module development

Knowledge of Proof-of-Work and Proof-of-Stake consensus mechanisms

Experience in operating applications on Kubernetes

Proficiency in building CI/CD pipelines and using secure storage tools

At Figment, we prioritize a professional yet fun work environment to facilitate employee growth and success. We provide competitive salaries, benefits, and opportunities for career advancement. If you are passionate about blockchain technology and eager to advance your career, we invite you to apply now.

Figment is a prominent blockchain infrastructure provider offering a comprehensive staking solution to over 200+ institutional clients. We deliver institutional staking services such as rewards optimization, API development, governance, and more to support the growth of the Web3 ecosystem.

We are looking for proactive individuals to join our team during our growth stage. Candidates should be innovative, adaptable to change, and committed to making a meaningful impact in a dynamic work environment.

We are currently seeking a talented Staking Market Analyst for a 3-6 month project with a focus on researching the global landscape of institutional staking.

Key Responsibilities:

Conduct in-depth market research on institutional staking in various regions, analyzing market trends, competitor activities, and regulatory changes affecting the staking ecosystem.

Identify market opportunities, challenges, and drivers in the staking sector.

Monitor and report on the competitive landscape, offering insights into competitors' strategies.

Develop comprehensive market intelligence reports and presentations for internal stakeholders.

Provide actionable insights and strategic recommendations for navigating the future staking market.

Create a prioritized prospect list based on Total Addressable Market (TAM) and Total Obtainable Market (TOM) analysis by region and business type.

Predict institutional staking market trends and outcomes for 2025 through data analysis.

Collaborate with internal teams to align market intelligence with business goals.

Qualifications:

Bachelor’s degree in Business, Economics, Finance, or related field. Advanced degree (MBA, Master’s) is advantageous.

Proven experience as a Market Analyst or similar role in the blockchain or fintech industry.

Strong understanding of staking and blockchain technology.

Excellent analytical skills with the ability to interpret complex data.

Experience in developing TAM and TOM lists for Go-To-Market (GTM) strategies.

Proficiency in market research tools like Bloomberg or FactSet.

Strong written and verbal communication skills for presenting findings effectively.

Detail-oriented with excellent organizational skills to manage multiple tasks efficiently.

Ability to work independently and meet deadlines in a fast-paced environment.

[Privacy Policy]: Privacy Policy [California Employee Privacy Policy]: California Employee Privacy Policy

Figment is a remote-first company with operations across 12 countries. If you are interested in shaping the future of digital assets, we invite you to join us.

Figment is a prominent provider of blockchain infrastructure globally, catering to over 200+ institutional clients. Our offerings include a comprehensive staking solution that enables clients to earn rewards on their crypto assets. Our services encompass rewards optimization, API development, reporting, integrations with partners, governance, and protection against slashing. With a global team across twenty three countries, our mission is to support the Web3 ecosystem's adoption and long-term success.

We seek individuals who are proactive builders and thrive in driving impact amidst ambiguity. If you excel in managing multiple tasks and enjoy working in a dynamic environment, we invite you to join us.

Responsibilities/Duties

Collaborate with hiring managers in various departments to strategize hiring plans for active roles

Devise targeted sourcing strategies to build a diverse talent pipeline

Update and maintain job descriptions as needed, ensuring a tidy Applicant Tracking System (ATS)

Coordinate effectively with the recruiting team on candidate scheduling and progress tracking

Engage with global teams using communication platforms such as Slack, Google Meet, Greenhouse, and email

Qualifications

3+ years of experience in startup environments, particularly in hiring for GTM, Engineering, and Product roles

Demonstrated success in recruiting within fast-paced settings, including at least 1 year of internal recruitment experience

Proficiency in sourcing passive candidates and managing direct recruitment processes

Prior knowledge or keen interest in Blockchain/Crypto industry

Familiarity with Greenhouse ATS preferred

Proficiency in employing behavioral interviewing techniques for a stellar candidate experience

Strong verbal and written communication skills, with effective presentation abilities

Excellent prioritization skills to meet deadlines in a fast-paced environment

Ability to think creatively for talent acquisition

Exceptional storytelling skills and a positive team-player attitude

Figment holds core values such as "Making the Invisible Visible," emphasizing transparency in all communications.

Compensation: The salary range for this contract role is CAD $35.00 - $50.00 / hour, or USD $35.00 - $50.00 / hour for US-based positions.

Please refer to the Figment website for privacy policies.

Figment is a remote-first organization operating globally. If you are enthusiastic about shaping the future of digital assets, we welcome your interest in joining us.

[]

Figment is an established firm renowned for providing blockchain infrastructure worldwide. Offering a comprehensive staking solution, we cater to over 200 institutional clients including exchanges, custodians, and foundations, allowing them to earn rewards on their crypto assets. We specialize in institutional staking services, focusing on rewards optimization, API development, rewards reporting, integrations, governance, and slashing protection. With a global team spread across twenty-three countries, Figment is dedicated to supporting the long-term success and growth of the Web3 ecosystem by engaging industry experts and financial institutions.

As a company in the growth stage of technology, we seek individuals who are proactive builders and thrive in navigating uncertainty to drive impact. We encourage a collaborative and empowering work environment, fostering a generative company culture.

We are currently seeking a Recruiting Coordinator with exceptional organizational skills, adept at managing a fast-paced environment, to contribute to building an outstanding team. In this role, you will oversee the recruitment life cycle, coordinate interviews, process candidate feedback, and manage offer letter creation. The ideal candidate will be involved in managing the Applicant Tracking System (ATS), Greenhouse, and facilitating the onboarding process for new hires. Additionally, you will collaborate with various departments within Figment, primarily PeopleOps, Legal, and Accounting.

Responsibilities:

Manage the Recruitment Life Cycle, including interview scheduling and offer letter creation.

Oversight of the ATS, Greenhouse.

Handle the onboarding process for new employees and maintain an organized start date calendar.

Collaborate cross-functionally with different departments at Figment.

Qualifications:

Minimum 1 year of experience in a dynamic startup environment.

Strong organizational and calendar management skills.

Proficient in Gmail, Google Docs, Google Sheets, and Notion.

Excellent time management and self-initiative.

Ability to maintain confidentiality and handle sensitive information.

Team-player mindset with a penchant for fast-paced startup environments.

Figment upholds the core principle of transparency through its commitment to open communication and information sharing. We ensure transparency regarding pay, benefits, and compensation for all roles within the company. The base salary for this position ranges from CAD $60,000 to $75,000 and USD $60,000 to $75,000. Additional compensation and benefits are not included in this range. For candidates in other countries, the pay range will be disclosed during the initial interview stage.

Benefits:

Fully remote-first environment with co-working spaces available for hybrid models.

Start with 4 weeks of PTO and one week of flex days.

Day one company-paid health benefits.

Best in class parental leave and flexible work arrangements.

Home office stipend, monthly WiFi reimbursement, and yearly learning & development budget.

401K (US) or RRSP match (Canada), stock options, and competitive bonuses.

Exclusive company gatherings and retreats.

Encouraging work culture emphasizing honesty, professionalism, and innovation in a high-growth setting.

Figment is a globally remote company operating across twelve countries, advocating for the future of digital assets. Are you passionate about contributing to an innovative realm?

Privacy Policy:

Access Figment's Privacy Policy and California Employee Privacy Policy for more information.

End of .

Figment is a leading provider of blockchain infrastructure globally. We cater to over 200 institutional clients by offering a comprehensive staking solution, allowing them to earn rewards on their crypto assets. Our institutional staking service includes rewards optimization, rapid API development, governance, and more. Backed by industry experts, our company operates across twenty-three countries, focusing on supporting the growth of the Web3 ecosystem.

We are a technology company in the growth stage seeking individuals who are innovative and proactive problem solvers. We value individuals who can navigate through uncertainty to create meaningful impact while fostering a generative work culture.

Role Overview

The role involves being a Senior DevOps Engineer in our Ethereum Staking Infrastructure team. Your focus will be on managing and innovating Ethereum blockchain infrastructure holding over $4 billion in assets. This position merges DevOps practices with software development, emphasizing Kubernetes, cloud infrastructure, and Golang applications. You will be responsible for developing tools in Golang to enhance automation, monitoring, and reliability in a highly secure and scalable environment.

Responsibilities Include:

Deploying scalable, secure, and stable cloud-based deployments for Ethereum staking

Developing tools in Golang for automation, reliability, and monitoring in staking operations

Managing infrastructure across multiple cloud providers like AWS and GCP with a focus on performance and security

Automating deployment processes and creating blockchain key management solutions using Kubernetes

Implementing security measures and managing secure storage tools like Hashicorp Vault

Designing and maintaining custom Terraform modules for efficient cloud infrastructure management

Improving infrastructure automation and deployment pipelines continuously

Communicating technical strategies and progress to Engineering Leadership and Product teams

Advocating best practices in cloud infrastructure, networking, and security

Mentoring and guiding junior engineers in the team

Qualifications

Proficiency in deploying on Kubernetes

Software development experience and proficiency in programming languages like Golang and Python

Expertise in deploying to cloud infrastructure services such as AWS and GCP

Experience in managing highly available and secure environments at scale

Strong Linux knowledge, particularly in networking and security best practices

Experience building CI/CD pipelines for automated infrastructure provisioning and application deployment

Experience mentoring junior-level engineers

Nice to Have

Familiarity with Kubernetes-related security best practices

Certifications such as Certified Kubernetes Administrator (CKA) or Certified Kubernetes Application Developer (CKAD)

Knowledge of decentralized consensus mechanisms and Ethereum technologies

Understanding of secure storage tools like HashiCorp Vault and access management tools

Experience in developing Terraform modules

This role is perfect for someone passionate about utilizing their technical skills to enhance Ethereum staking solutions in the blockchain industry. If you thrive in a fast-paced, innovative environment and prioritize security and reliability, we invite you to apply!

Base Salary Range: The salary for this role ranges from CAD $140,000 to $170,000 and USD $140,000 to $170,000.

Benefits Include:

Remote-first work environment with coworking spaces available

4 weeks of PTO, additional flex days, and immediate health benefits

Competitive parental leave and flexible arrangements

Home office stipend and monthly WiFi reimbursement

Learning & Development budget and retirement savings plan

Stock options and bi-annual bonus

Annual company gatherings and retreats

Culture emphasizing honesty, professionalism, and risk-taking in a high-growth setting

Feel free to reach out if you would like to play a part in building the future of digital assets with a remote-first company operating globally across 12 countries.

Company Overview: Figment is a prominent provider of blockchain infrastructure worldwide. We offer a comprehensive staking solution for our extensive base of institutional clients, enabling them to earn rewards on their cryptocurrency holdings. Our services include rewards optimization, API development, reporting, partner integrations, governance, and slashing protection. With a global team spanning over twenty countries, our mission is to drive the adoption and longevity of the Web3 ecosystem.

About the Role: We are in search of an Account Executive based in South Korea to drive Figment's growth and visibility in the region. We are looking for individuals who embrace ambiguity and uncertainty, taking initiative to make a meaningful impact and contribute to a collaborative company culture.

Responsibilities:

Facilitate business growth in South Korea and Japan, focusing on identifying and capitalizing on opportunities to drive customer acquisition and revenue.

Oversee the Region's Profit & Loss statements.

Support significant regulatory and policy initiatives, ensuring Figment's compliance with local regulations.

Represent Figment in the region through media engagements, conferences, client meetings, and regulatory interactions.

Collaborate with US and Canada teams to develop tailored products and user experiences for regional clients.

Lead Figment's expansion strategy through Channel Partnerships and Direct client relationships.

Foster key partnerships, scout M&A opportunities, and remain attuned to market trends in the region.

Partner closely with North American teams to maintain operational excellence and uphold Figment's values locally.

Desired Skills:

Strong entrepreneurial background in leading sales initiatives within the South Korean market.

Sound knowledge of regulatory landscapes in South Korea and Japan, especially within the fintech sector.

Experience in business development, particularly in the payments space.

Past engagement with regulators and exposure to regulatory oversight.

Excellent communication skills in Korean and English, and adept at working effectively in a remote-first organization.

Familiarity with Japanese language is a plus.

Understanding of regulated financial services operations.

Interest in the crypto/blockchain industry, preferably with knowledge of staking.

Experience in multi-national organizations, particularly with North American operations.

Self-driven individual interested in growing business in a rapidly evolving sector.

Solution-oriented mindset, continuously seeking efficient methods to drive success.

If you are enthusiastic about contributing to the future of digital assets, we invite you to join our globally distributed team striving to innovate in the blockchain sector.

Figment is a prominent provider of blockchain infrastructure, specializing in offering comprehensive staking solutions to over 200 institutional clients worldwide. These clients, which include exchanges, wallets, foundations, custodians, and major token holders, benefit from Figment's institutional staking services that optimize rewards, offer rapid API development, deliver rewards reporting, facilitate partner integrations, ensure governance, and provide slashing protection. The company, with a global team spread across twenty-three countries, is supported by industry experts and financial institutions and is dedicated to fostering the adoption, growth, and long-term success of the Web3 ecosystem.

As a growth-focused technology company, we seek proactive individuals who take ownership, navigate uncertainty effectively, and contribute to a collaborative company culture.

About the Role

Figment is in search of an Account Executive situated in the LATAM region to drive growth and establish a stronger presence in the area.

When considering potential team members, we prioritize authenticity, a bias for action, clear communication, leadership, and a continuous learning mindset.

Responsibilities

Directly report to the Head of Americas

Spearhead business expansion in LATAM, focusing on identifying and seizing new opportunities to drive customer acquisition and revenue growth

Assume oversight of Region P&L

Play a crucial role in supporting major regulatory and policy initiatives, ensuring compliance with local regulations

Act as the regional representative for Figment, engaging with media, conferences, clients, and regulators

Collaborate with US-based Product, Engineering, and Design teams to develop products tailored to regional client needs

Drive Figment's growth strategy in LATAM through Channel Partners, Direct clients, and strategic relationships within the asset management sector

Forge partnerships, identify M&A opportunities, and monitor market trends and competitive dynamics

Work closely with US teams to uphold operational excellence and maintain alignment with Figment's brand and values in the region

Qualifications

Proven entrepreneurial experience in leading tech or fintech sales initiatives in the LATAM market, scaling revenue to at least $100M

Sound knowledge of the regulated payment services and financial services landscape in LATAM, especially within fintech

Background in business development, particularly in the payments sector

Experience engaging with regulators and managing regulated businesses

Proficient in English & Portuguese (Spanish a plus) and adept at working in a remote-first environment

Familiarity with regulatory functions in financial services, including Compliance, Finance, Risk, and Audit

Passion for cryptocurrency, particularly staking

Experience in multi-national and North American businesses

Self-motivated individual eager to drive business growth in a rapidly evolving sector

Solution-oriented mindset with a focus on efficiency

Figment operates as a remote-first company with an international presence across 12 countries. Are you enthusiastic about shaping the future of digital assets with us?

Figment is a prominent provider of blockchain infrastructure with a focus on staking solutions for institutional clients in the crypto asset space. Our services include rewards optimization, API development, rewards reporting, partner integrations, governance, and slashing protection for over 200 institutional clients. We are a global team operating in twenty-three countries, dedicated to supporting the growth and success of the Web3 ecosystem.

We are in search of individuals who are builders and action-takers, thriving in ambiguity and contributing to a generative company culture. If you are a tech-savvy DevOps Engineer or SRE seeking a challenging opportunity in blockchain technology, we have a position available at Figment.

Responsibilities:

Participate in on-call rotations and provide support for live systems.

Monitor system performance and availability, and set up alerts as needed.

Implement and maintain system automation and configuration management.

Ensure the high availability and scalability of our systems.

Collaborate with protocol teams to deploy and manage blockchain nodes.

Troubleshoot and resolve issues across various environments.

Qualifications:

Ideally 1-3 years of experience in a DevOps Engineer or SRE role.

Proficiency with monitoring tools like Datadog, Prometheus, and Grafana.

Strong background in system engineering and automation tools such as Ansible and Terraform.

Understanding of Linux fundamentals and kernel operations.

Experience working remotely or willingness to do so.

Excellent written and verbal communication skills.

Figment provides a dynamic and professional work environment that encourages employee growth and success. We offer competitive compensation, benefits, and opportunities for career development. If you are enthusiastic about blockchain technology and ready to elevate your career, apply today.

Figment operates as a remote-first organization with a presence in 23 countries. Join us in shaping the future of digital assets.

Figment is a prominent provider of blockchain infrastructure globally, offering a comprehensive staking solution to a diverse client base, including exchanges, wallets, foundations, custodians, and token holders. Our institutional staking service incorporates rewards optimization, rapid API development, rewards reporting, partner integrations, governance, and slashing protection. Backed by industry experts and financial institutions, Figment operates with a dedicated team spanning twenty-three countries, all committed to advancing the Web3 ecosystem.

As a rapidly growing technology company, we seek individuals who possess a proactive and innovative mindset, capable of navigating ambiguity to make a tangible impact. We value individuals who embrace working in unconventional ways and contribute to fostering a dynamic company culture.

Role Overview

Do you excel in the realm of technology as a DevOps Engineer or SRE, seeking an engaging opportunity in the blockchain sector? Figment, a leader in blockchain technology, invites skilled individuals to join our team as a DevOps Engineer/SRE Engineer.

Key Responsibilities

Provide on-call support and maintenance for production systems

Monitor and identify system performance and availability issues

Implement and manage system automation and configuration processes

Ensure the high availability and scalability of our systems

Collaborate with protocol teams to deploy and manage blockchain nodes

Diagnose and resolve issues across development, testing, and production environments

Requirements

Ideally 1-3 years of experience in a DevOps Engineer or SRE role

Proficiency in monitoring tools like Datadog, Prometheus, and Grafana

Familiarity with system engineering and automation tools such as Ansible and Terraform

Understanding of Linux basics and kernel functionality

Experience in remote work or readiness to adapt to it

Strong communication skills, both written and verbal

Figment supports a lively and professional work environment that fosters growth and development for its employees. We provide a competitive salary and benefits package, along with possibilities for career progression. If you are passionate about blockchain technology and eager to advance your career, apply now!

For Figment's privacy policies and remote-first work culture in 23 countries, research about us further.

Job Overview Figment is a renowned global entity in blockchain infrastructure services. We cater to a diverse clientele, including exchanges, wallets, foundations, custodians, and large token holders, providing them with comprehensive staking solutions. Our suite of institutional staking services encompasses rewards optimization, rapid API development, rewards reporting, partner integrations, governance, and slashing protection. Backed by industry leaders and financial institutions, our extensive global team, spread across twenty-three countries, is focused on advancing the adoption and long-term success of the Web3 ecosystem.

We are a tech company in a growth phase, seeking individuals who are proactive and capable of navigating ambiguity to drive impact in innovative ways within an empowering organizational culture.

Role Description

We are in search of a Lead Data Scientist specializing in proof of stake protocols to bolster our data team at Figment. The ideal candidate should possess robust technical data science acumen and adept communication skills across multiple business units. Key requirements include issue identification, proposing data-driven solutions, and articulating strategies to leverage data for informed decision-making. If you thrive on creating data-centered solutions with tangible business outcomes, you could be a perfect fit for this role. The role demands comfort in unstructured environments, adapting to uncertainties, working independently across projects, and evolving within changing landscapes.

Key Responsibilities

Conceptualizing, planning, and executing data-driven solutions for Figment's Sales and DevOps teams

Harnessing analytics, statistics, and machine learning tools to deliver impactful solutions

Acting as the team liaison between Sales, DevOps, and supporting ad hoc EDA and diversified reporting

Executing data extraction through Python scripts, JSON files, etc., to construct pipelines from external sources like block explores, APIs, and RPCs nodes

Introducing novel systems and processes with a focus on enhancing data flow

Assessing emerging technologies and staying current with modern trends, technologies, and methodologies

Preferred Qualifications

Extensive background in Data Science and Data Solutions

Proficiency in modern data stack concepts (databases, pipelining, visualization tools, ML platforms)

Outcome-oriented mindset with high EQ and meticulous attention to detail

Willingness to experiment with new approaches and iterate as needed

Team player with collaborative problem-solving capabilities

Experience in protocol data, research, and report writing domains

Familiarity with Blockchain technology or Web3 landscape

Proficiency in data engineering tasks

Cross-functional collaboration experience with internal teams

Proficient in utilizing our technology stack and tools (AWS, Snowflake, jupyterhub, Dagster, dbt, Fivetran, Monte Carlo, Python, Sigma, GitHub, Jira, Slack)

Compensation and Benefits

Figment upholds a core value of "Making the Invisible Visible," ensuring transparency across all internal operations. Here are the details regarding base salary and benefits:

Base Salary: Canada: CAD $160,000 - $200,000 US: USD $160,000 - $x Specifics for other countries will be discussed during initial interviews.

Benefits Include:

Fully remote working environment with co-working options available

Generous PTO and flexible work arrangements

Comprehensive health benefits from day one

Indisputable parental leave policies and remote work support

L&D budget, WiFi reimbursement, home office stipend

Retirement packages, stock options, competitive bonuses, and commissions

Annual team events and retreats fostering collaboration and bonding

Culture of transparency, professionalism, and calculated risk-taking within a dynamic growth setting

Apply now and join us in shaping the future of digital assets with Figment, a remote-first company connecting talents from around the world!

Figment is renowned globally as a leader in blockchain infrastructure services, catering to a diverse clientele of over 200 institutional members. These clients, which include exchanges, wallets, foundations, custodians, and significant token holders, leverage Figment's cutting-edge staking solutions to earn rewards on their cryptocurrency assets. Our institutional staking services encompass rewards optimization, rapid API development, rewards reporting, partner integrations, governance, and slashing protection. With the support of industry veterans, financial institutions, and a widespread team spanning across twenty-three countries, our mission at Figment revolves around nurturing the adoption, expansion, and enduring prosperity of the Web3 ecosystem.

We are an emerging technology company seeking individuals with a proactive mindset – those who take initiative and thrive amidst uncertainty, actively contributing to our innovative work culture.

About the Role

Figment operates over 60 blockchains globally and aims to expand its support.

This full-time remote position collaborates with team members in North America and Europe.

We are in search of a Senior DevOps Engineer to facilitate scaling operations by designing and executing projects to manage fleets of blockchain servers effectively. This role offers distinctive prospects to pioneer tools in a sector lacking such resources. You will be responsible for crafting robust production systems capable of accommodating cutting-edge (sometimes alpha) blockchain software while prioritizing security, monitoring, maintenance, and stability.

Responsibilities/Duties

Drive projects' planning, testing, implementation, and management to deliver scalable, secure, and stable deployments across varied use cases

Identify opportunities for automation enhancement to optimize infrastructure management

Identify and mitigate systemic risks by implementing suitable solutions

Oversee cloud and physical servers across diverse global hosting services and data centers

Automate blockchain software build, installation, and management processes

Conduct Linux server administration, security hardening, intrusion detection, and vulnerability scanning

Troubleshoot complex distributed blockchain issues to ensure seamless operation

Provide support in streamlining stalled or slow-moving tasks and processes

Articulate overarching initiatives and vision to Engineering Leadership and Product

Demonstrate technical expertise across multiple domains and mentor team members

Qualifications

Profound expertise in managing Linux servers within large-scale environments (500+ servers), ideally in secure, 24/7 accessible setups, with adept troubleshooting abilities to promptly identify and resolve server, network, and application issues. Skilled in optimizing system performance through configuring common OS and application settings

Skills in scripting with system administration languages like bash and Python

Proficiency in utilizing Ansible (or equivalent tools) in environments with 500+ servers, encompassing designing intricate inventories, variable structures, playbooks, and creating custom Ansible roles with advanced features

Experience in structured module development using Terraform for seamless cloud provisioning automation and image build pipelines with Packer

Thorough understanding of networking and security best practices

Familiarity with HashiCorp Vault or similar secure storage tools

Background in high-security business environments

Nice to have

Experience in Ansible role testing using tools like Molecule and the development of Ansible modules

Knowledge or experience with Proof-of-Work and Proof-of-Stake decentralized consensus mechanisms utilized in blockchains

Proficiency with Kubernetes application deployment

Experience in setting up CI/CD pipelines for automated infrastructure provisioning and application deployment

Compensation and Benefits

Base Salary: The salary range for this position in CAD is between $140,000 - $180,000, and in USD $140,000 - $180,000, reflecting base pay only. For candidates outside Canada and the US, the pay scale will be clarified during the initial interview process.

Benefits: Figment offers competitive benefits including a remote-first work environment, health benefits, 401K or RRSP match, parental leave, and stock options among others. Specific benefits for candidates outside Canada and the US will be discussed during the interview process.

Figment prioritizes transparency, nurtures a culture of honesty and innovation, and operates as a remote-first company shaping the future of digital assets globally.