Blockchain Application Support Engineer
Job Overview:
We are seeking a dedicated individual to join our dynamic team responsible for designing, developing, maintaining, and enhancing software for various ventures projects. These projects are closely linked to our core businesses and are rapidly developed with a lean team structure. As a member of our team, you will play a crucial role in designing different components of scalable applications, ranging from frontend UI to backend infrastructure.
Responsibilities:
- Ensure continuous running of applications in Production, as well as manage non-production environments like pre-production/staging.
- Have a deep understanding of application features and supported blockchains.
- Collaborate closely with both application and infrastructure engineers to guarantee a comprehensive grasp of upcoming production deployments.
- Implement fixes, enhancements, and optimizations on applications and infrastructure.
- Proactively identify and address any delivery issues that could potentially affect production uptime, scalability, or responsiveness.
- Monitor, troubleshoot, and manage application alerts and issues effectively.
- Handle incident and problem management, including follow-ups post-resolution to ensure comprehensive issue resolution.
- Continuously enhance monitoring tools and processes.
- Coordinate disaster recovery testing and audit processes.
- Maintain and support blockchain infrastructure
- For senior roles, communicate with stakeholders regarding application issues.
Requirements:
- Possess a degree in Computer Science, Engineering, Information Technology, or a related field.
- Proficiency in blockchain technology and programming languages such as Rust, JavaScript, or Golang.
- Prior experience in supporting applications.
- Strong attention to detail and analytical mindset.
- Comfortable with log analysis and adept at identifying anomalies and inconsistencies.
- Curious mindset with a talent for pinpointing problems or root causes and effectively conveying findings to the team.
- Hands-on experience deploying on various cloud platforms (Azure, Google, Amazon).
- Skilled in creating, deploying, and maintaining monitoring tools like Grafana, Prometheus, etc.
- Experience in building, deploying, and maintaining container infrastructures (Kubernetes, docker-compose, etc).
- Proficient in developing and deploying infrastructure as code (Kubernetes, Terraform, Docker, Ansible, etc).
- Familiarity with blockchain concepts and experienced with one or more blockchain technologies is a plus.
- Excellent written communication skills in English.
Benefits Package:
- Competitive salary.
- Generous annual leave, including birthday and work anniversary leave.
- Flexible working hours and hybrid or remote work arrangements.
- Internal mobility program providing diverse career opportunities.
- Additional perks, including a crypto.com Visa card.
Crypto.com Overview:
Founded in 2016, Crypto.com is a leading global cryptocurrency platform serving millions of customers worldwide. Our mission is to make cryptocurrency accessible to everyone, ensuring "Cryptocurrency in Every Wallet™." Committed to innovation and compliance, we aim to drive cryptocurrency adoption and empower a fair digital ecosystem for builders, creators, and entrepreneurs.
Please note that shortlisted candidates will be contacted.
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