Client Servicing Agent
Status
Full time
Remote
Compensation is not specified
Role
Customer service
Description
About Flipster
Flipster is a cutting-edge trading platform revolutionizing the world of crypto investments. Our mission is to connect investors with valuable insights and exciting opportunities within the cryptocurrency space. We are dedicated to fostering growth and innovation in a decentralized and well-governed crypto environment, nurturing progress for both investors and groundbreaking crypto projects. Flipster is committed to unlocking unforeseen potential and propelling developments in ways we have yet to imagine.
Responsibilities:
- Addressing user inquiries pertaining to KYC procedures, account registration, management, promotions, events, wallets, and assets.
- Coordinating communication and follow-ups on user inquiries with internal teams and stakeholders when needed.
Qualifications:
- Previous experience handling KYC-related queries from users.
- Demonstrated strength in analytical thinking and problem-solving.
- Capable of effective teamwork in a dynamic 24/7 trading setting.
- Proficiency in financial trading, with a focus on cryptocurrency exchanges.
- Exceptional communication skills and strong interpersonal abilities.
Preferred Qualifications:
- Previous involvement in cryptocurrency exchanges.
- A passion for exploring cryptocurrency and blockchain technologies.
- Proficiency in Zendesk, Slack, and Sumsub.
- Previous experience in a fast-growing startup or tech company.
- Knowledge and practice in Customer Due Diligence and onboarding processes would be highly beneficial.
Skills Required

Presto
Website
www.prestolabs.ioCompany size
Not specified
Location
South Korea
Description
Not specified
Status