Client Servicing Agent

Full time
Remote
Compensation is not specified
Role
Customer service
Description

About Flipster

Flipster is a cutting-edge trading platform revolutionizing the world of crypto investments. Our mission is to connect investors with valuable insights and exciting opportunities within the cryptocurrency space. We are dedicated to fostering growth and innovation in a decentralized and well-governed crypto environment, nurturing progress for both investors and groundbreaking crypto projects. Flipster is committed to unlocking unforeseen potential and propelling developments in ways we have yet to imagine.

Responsibilities:

  • Addressing user inquiries pertaining to KYC procedures, account registration, management, promotions, events, wallets, and assets.
  • Coordinating communication and follow-ups on user inquiries with internal teams and stakeholders when needed.

Qualifications:

  • Previous experience handling KYC-related queries from users.
  • Demonstrated strength in analytical thinking and problem-solving.
  • Capable of effective teamwork in a dynamic 24/7 trading setting.
  • Proficiency in financial trading, with a focus on cryptocurrency exchanges.
  • Exceptional communication skills and strong interpersonal abilities.

Preferred Qualifications:

  • Previous involvement in cryptocurrency exchanges.
  • A passion for exploring cryptocurrency and blockchain technologies.
  • Proficiency in Zendesk, Slack, and Sumsub.
  • Previous experience in a fast-growing startup or tech company.
  • Knowledge and practice in Customer Due Diligence and onboarding processes would be highly beneficial.
Skills Required
Avatar
Presto
Company size
Not specified
Location
South Korea
Description
Great ideas. Always wanted. The Presto Labs team is made up of world class engineers and researchers. We love bold ideas, and because we’re an agile team, brilliant ideas get implemented fast. Are you ready to get to work?

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VP, Global Capital Markets

Atlanta, USA
Atlanta, USA
Full time
Remote
Circle is an innovative financial technology company positioned at the forefront of the burgeoning internet of money realm. Our aim is to revolutionize the movement of value similar to digital data, facilitating global transmission nearly instantly and more affordably than traditional settlement systems. This pioneering advancement in the internet layer unveils transformative possibilities in payments, commerce, and markets, fostering global economic prosperity and expanding inclusivity. Our infrastructure, notably USDC, a blockchain-based dollar, enables businesses, institutions, and developers to leverage these breakthroughs and seize opportunities amidst the pivotal intersection of money and technology.

What You'll Be Part Of:

Circle prioritizes transparency and stability as fundamental principles across all endeavors. As we expand as an organization into some of the world's most influential jurisdictions, speed and efficiency drive our triumph, guided by our core values: Multistakeholder, Mindfulness, Driven by Excellence, and High Integrity. Operating in a remote environment, our employees collectively evolve, where collaboration fuels team achievements. We've cultivated a dynamic and diverse workplace where fresh ideas are embraced, fostering an environment where everyone has ownership.

What You'll Be Responsible For:

As a direct report to the Chief Business Officer, you will undertake a pivotal role in scaling the exposure and adoption of Circle-issued stablecoins (USDC and EURC) within both the Crypto Capital Market and Traditional Finance (TradFi) ecosystems.

Leading a diverse global team of Business Development and Relationship Managers, you will establish, execute, and nurture strategic alliances with key stakeholders, such as market makers, OTC desks, trading and investing institutions, asset managers, hedge funds, clearinghouses, and other relevant entities.

Collaborating closely with other Business and Product leaders within Circle, your primary objective will be meeting growth targets for Circle-issued stablecoins. This involves ensuring they are easily accessible and cost-effective across major regions worldwide, achieved through global and local OTC, trading, and wholesale distribution partners.

What You'll Work On:

Market Analysis and Strategy: Leveraging your extensive experience and in-depth insight into the Crypto Capital Market and TradFi ecosystems to devise and actualize commercial agreements that enhance stablecoin distribution and enable diverse use cases.

Managing and Leading a high-velocity team: Tasked with recruitment, training, mentorship, and the development of a first-class Business Development and Relationship Management team.

Developing and forecasting a metrics-driven pipeline: Collaborating with cross-functional teams to establish a growing network of regional and global partners across TradFi and Crypto Capital Markets ecosystems.

What You'll Bring to Circle:

Over 15 years of experience in capital markets, trading, and investment sectors.

Successfully built and led high-performance sales and business development teams for over 10 years.

More than 10 years of experience in selling Crypto/Web3, Fintech, and/or technology products.

A track record of scaling business segments to substantial transaction volume and revenue, significantly impacting your company's valuation.

In-depth professional knowledge of blockchain and cryptocurrency technology.

Strong leadership skills, proven through the ability to consistently recruit, onboard, and train employees effectively.

Proven expertise in pipeline management and revenue forecasting.

Enthusiasm for contributing to early-stage growth, actively engaging in improving company procedures, and thriving in a fast-paced environment to drive customer success.

Additional Information:

This position offers day-one PERM sponsorship for eligible candidates. Compensation ranges and packages are determined based on various criteria, including relevant experience, qualifications, and organizational requirements. Salary figures may vary by location.

Total Compensation Range:

Base Pay Range: $292,500 - $335,000

Annual Bonus Target: 40%

Benefits: Equity, medical, dental, vision, 401(k), flexible vacation policy, 10 days of paid sick leave, and 11 paid holidays per year in the U.S.

Circle is strongly committed to diversity and inclusivity, embracing employees from a wide spectrum of backgrounds. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Circle also participates in the E-Verify Program in specific locations as mandated by law.

Rust Engineer (Greenfield project)

Dublin, Ireland
Dublin, Ireland
Full time
Hybrid
We are a dynamic team dedicated to creating, enhancing, and maintaining software for diverse projects closely aligned with our core business goals. These projects are rapidly initiated and managed by a lean team. As a key team member, you will actively contribute to designing scalable applications, covering both frontend UI and backend infrastructure.

Responsibilities

Engage in all development stages, including proposing architectural decisions, design participation, code and design review, and issue resolution in the blockchain protocol context.

Solve complex problems within the blockchain protocol and collaborate closely with operations and infrastructure teams to develop high-scale backend services.

Manage comprehensive documentation of implemented code and functionalities.

Work alongside DevOps and ecosystem engineers to enhance the tech stack for long-term engineering initiatives.

Requirements

Passion for creating top-notch products to solve real-world challenges.

Proficiency in various technologies, coupled with a rapid learning pace and a results-driven mindset.

Strong organizational and interpersonal skills, with the ability to manage competing demands from multiple stakeholders.

Willingness to accept and implement improved ideas, openness to challenges, and being a proactive learner.

Self-driven with the ability to independently define and execute tasks.

Collaborative mindset, receptive to feedback, and a minimum of 5 years of engineering expertise, preferably in strong backend development.

Practical experience with basic cryptographic primitives, distributed systems, and consensus algorithms like Raft or PBFT.

Exposure to or interest in Go or Rust.

Company Culture

Opportunity for professional growth and access to exciting roles in a supportive and talented team atmosphere.

Encouraging a transformative and proactive work environment that empowers employees to offer innovative solutions.

Focus on internal skill development to shape personal and professional growth.

Supportive and collaborative work environment promoting teamwork and mutual support.

Emphasis on stakeholder engagement to achieve the common goal of cryptocurrency adoption in every wallet.

Flexibility in work arrangements and adoption, allowing for hybrid or remote work setups.

Benefits

Competitive salary, attractive annual leave entitlement, and work flexibility options.

Internal mobility program offering diverse career opportunities.

Work perks include Crypto.com visa card upon joining.

Benefit packages can vary by region.

We are an equal opportunity employer fostering diversity, inclusion, and equal opportunity for all candidates. Personal data of applicants will be used solely for recruitment purposes. Only shortlisted candidates will be contacted for further steps in the process.

Crypto UI/UX Engineer (Colombia-Remote)

Medellín, Colombia
Medellín, Colombia
Full time
Remote
Token Metrics is seeking a versatile UI/UX Engineer to lead the design efforts for our digital assets, focusing on enhancing user experience and visual design. The successful candidate will have a flair for developing innovative solutions, staying abreast of industry trends, and crafting engaging front-end interfaces for web and mobile platforms.

Responsibilities:

Design and User Experience:

Create visually appealing and user-centric designs.

Develop wireframes, prototypes, and high-fidelity mockups.

Conduct user research and usability testing for informed design decisions.

Front-End Development:

Implement responsive web designs using HTML, CSS, and JavaScript.

Collaborate with various JavaScript frameworks like React, Angular, or Vue.js.

Work closely with back-end developers to integrate APIs and services.

Performance and Compatibility:

Ensure optimal web page performance across browsers and devices.

Debug and resolve cross-browser compatibility issues.

Optimize web pages for speed and scalability.

Collaboration and Communication:

Engage with product managers, designers, and stakeholders for project alignment.

Participate in design reviews and offer constructive feedback.

Communicate design concepts and prototypes effectively to developers and stakeholders.

Qualifications:

Design Skills:

Proficient in UX, UI, visual interaction, and graphic design.

Experienced with design tools like Figma, Adobe Creative Suite, and Sketch.

Development Skills:

Strong knowledge of HTML, CSS, and JavaScript.

Familiarity with front-end frameworks such as React, Angular, or Vue.js.

Proficiency in Node.js and its ecosystem.

Performance Optimization:

Skilled in optimizing web pages for enhanced performance and speed.

Familiarity with performance evaluation tools like Google PageSpeed Insights.

Cross-Browser Compatibility:

Capable of ensuring seamless functionality of designs and code across various browsers and devices.

To Apply:

Please submit your resume, portfolio, and relevant project work showcasing your expertise in design and development.

About Token Metrics

Token Metrics leverages AI technology for cryptocurrency research, developing Crypto indices, rankings, and price forecasts. With a global clientele spanning traders, investors, and Crypto fund managers in over 50 countries, Token Metrics remains dedicated to advancing the field through innovation.

Binance Accelerator Program - DevOps Engineer (Kafka)

Asia +5
Asia +5
Full time
Remote
Binance is a prominent player in the blockchain industry, operating the largest digital asset exchange globally. They are dedicated to fostering the adoption of cryptocurrency and promoting financial freedom.

Are you interested in being part of a company at the forefront of the blockchain sector, contributing to the transformative cryptocurrency movement reshaping the world?

About Binance Accelerator Program:

The Binance Accelerator Program is a focused training initiative catering to Early Career Talent. This short-term program offers a deep dive into the rapidly expanding Web3 space, allowing participants to gain valuable insights into Binance's operations and the workings of a top blockchain ecosystem. In addition to hands-on experience, emphasis is placed on networking and skill-building to enhance career advancement opportunities.

Whom We Seek:

Ideal candidates are current university students or recent graduates willing to commit a minimum of 6 months, with at least 4 days per week availability.

Responsibilities:

Support in setting up, configuring, and managing Kafka clusters.

Monitor and address Kafka performance issues.

Assist in building and managing Kafka-driven data pipelines.

Collaborate with development teams in Kafka integration within applications.

Contribute to the upkeep of Kafka configuration documentation.

Engage in troubleshooting and resolving Kafka-related challenges.

Keep abreast of Kafka updates and industry best practices.

Requirements:

Fundamental knowledge of Apache Kafka components and concepts.

Understanding of distributed systems and real-time data processing principles.

Basic grasp of Linux systems and scripting languages.

Familiarity with network protocols and data serialization formats.

Strong analytical and problem-solving abilities.

Effective communication skills for seamless team collaboration.

Enthusiasm for learning and advancing knowledge in data streaming and messaging systems.

Binance Accelerator Program - Product Manager (AI Platform)

Asia +3
Asia +3
Full time
Remote
About Binance Accelerator Program

Binance Accelerator Program offers a prestigious opportunity for Early Career Talent to gain in-depth knowledge and experience in the rapidly evolving Web3 landscape. Participants will delve into the inner workings of Binance, the world's foremost blockchain ecosystem, while also focusing on networking and skill development to advance their professional growth.

Who may apply

This program is open to current University students and recent graduates who can commit to a minimum of 3 days per week for a term of at least 6 months.

Responsibilities:

Engage with diverse teams to recognize areas for AI-driven enhancements in internal processes (such as Localization, Compliance, Marketing) and crypto trading experiences (such as market analysis, portfolio evaluation, trading strategies).

Conduct user interviews, collect and evaluate feedback, and integrate findings into product requirement documents.

Collaborate closely with data scientists and engineers to create and enhance AI features that improve operational efficiency and user satisfaction.

Track product performance and user interaction, utilizing data to guide continuous enhancements and refinements.

Requirements:

Currently enrolled in or graduated from a program related to Quantitative Finance, Computer Science, Business Analytics, or equivalent.

Proficient in working with GPT, AI assistants, and crypto/stock trading tools.

Proactive, self-driven, and enthusiastic about learning and contributing to pioneering AI projects.