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Presto

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South Korea
Description
Great ideas. Always wanted. The Presto Labs team is made up of world class engineers and researchers. We love bold ideas, and because we’re an agile team, brilliant ideas get implemented fast. Are you ready to get to work?
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Technical Program Manager

Asia
Asia
Full time
Hybrid
🚀 About Flipster

Flipster is a cutting-edge trading platform that connects investors to insights and new opportunities within the cryptocurrency realm. The company thrives on uncovering exclusive opportunities and offers a high-performance platform to capitalize on them. Embracing a futuristic vision for crypto, Flipster envisions a decentralized, well-governed space that fosters progress for investors, traders, and innovative crypto projects. The company strives to unlock access to groundbreaking ideas and accelerate their development and potential.

**Role **

As a Technical Program Manager (TPM) at Flipster, you will play a pivotal role in optimizing development and operational processes. Your responsibilities include driving data-informed decision-making to enhance engineering productivity and system stability. You will focus on promoting collaboration across platform teams and functional squads, streamlining internal processes for more efficient development and shipping. Additionally, you will establish robust incident management processes and spearhead continuous improvement initiatives across the organization.

Why Choose Flipster?

At Flipster, TPMs lead transformative efforts rather than merely overseeing processes. You will be instrumental in enhancing engineering operations, fostering team collaboration, and building scalable workflows to facilitate fast, high-quality development. With strong support and ownership of key initiatives, TPMs at Flipster continuously refine deployment strategies, elevate incident response, and ensure scalable growth. Join a dynamic and innovative team that values transparency, efficiency, and innovation, where you will make a tangible impact in a fast-paced, ground-breaking environment. If you're passionate about overcoming complex challenges and shaping the future of crypto trading technology, Flipster is the ideal place for you to drive change and innovation.

Responsibilities

Optimize development and operational workflows to enhance team efficiency and productivity.

Analyze key metrics like Feature Lead Time and Resource Utilization to drive continual improvements.

Facilitate cross-team collaboration to streamline communication and project execution.

Lead incident response processes, coordinate cross-functional teams during outages, conduct postmortem analyses, and drive continuous enhancements to prevent future issues.

Improve deployment and maintenance processes to ensure seamless execution and risk mitigation.

Qualifications

Possess 5+ years of experience in program management and enhancing operational processes in software engineering.

Effective communication skills to align stakeholders, influence teams, and convey complex information clearly.

Proven track record of optimizing development and deployment workflows.

Thorough understanding of Agile methodologies and software development lifecycle best practices.

Experience in data-driven decision-making and operational metrics analysis, with SQL proficiency as a bonus.

Demonstrated cross-functional collaboration, managing dependencies across diverse teams.

Strong background in incident management and driving continual improvements within cross-functional teams.

Fluency in written and spoken English.

Preferred Qualifications

Background in managing large-scale software operations and deployments.

Proficiency in project and operations management tools like Jira, Tableau, Looker, or Grafana.

Experience in collaborating with platform teams to enhance company-wide process optimizations.

Demonstrated ability to implement and scale development and operational process improvements organization-wide.

Knowledge of DevOps practices, CI/CD, and automation.

Hiring Process

Submit Resume/CV.

Attend 1st round interview.

Progress to 2nd round interview.

Head of Risk

Dubai, United Arab Emirates
Dubai, United Arab Emirates
Full time
Office
About Flipster

Flipster is a cutting-edge trading platform focused on enhancing opportunities for investors in the cryptocurrency space. We prioritize innovation and creating a decentralized, well-governed environment that benefits investors, traders, and cutting-edge crypto projects. Flipster aims to unlock undiscovered potential and drive progress in the industry.

Responsibilities

Risk Leadership & Strategy

Develop and maintain the enterprise risk management strategy, risk appetite, and tolerance thresholds.

Provide guidance to the Board and CEO on all risk-related matters.

Stay up-to-date on industry trends, regulatory changes, and emerging risks to adapt strategies accordingly.

Governance & Framework Development

Establish a risk governance framework covering various risks such as market, credit, liquidity, operational, and cybersecurity risks.

Lead the Risk Committee and ensure regular risk reviews.

Risk Assessment & Monitoring

Conduct ongoing risk assessments related to market volatility, counterparty exposure, and regulatory compliance.

Create and maintain effective risk measurement tools and indicators.

Evaluate crypto assets and investment strategies for potential risks and vulnerabilities.

Cross-functional Collaboration

Collaborate with different business units to enhance risk controls and support new product development.

Work closely with Legal, Compliance, Product, and Operations teams to integrate risk controls into workflows.

Regulatory & External Engagement

Develop strong relationships with regulatory bodies, industry associations, and auditors to ensure compliance.

Serve as the main contact for regulators and ensure timely submission of risk reports.

Represent Flipster in industry risk forums and engage with external auditors and consultants.

Incident Response & Legal Risk Management

Lead incident response and crisis management efforts.

Collaborate with the Chief Information Security Officer (CISO) on Business Continuity and Disaster Recovery plans.

Engage with insurance partners to ensure appropriate coverage in the event of cyber incidents.

Qualifications

Bachelor’s or Master’s degree in Finance, Risk Management, Economics, Engineering, or related field.

Professional certifications (e.g., FRM, CFA, PRM, CAMS, CISA, CRISC) are preferred.

Minimum 10 years of progressive risk management experience in regulated financial services.

Digital asset or crypto platform experience for at least 3 years.

Familiarity with Blockchain and cryptocurrency risks.

Strong knowledge of risk frameworks, policies, and quantitative risk metrics.

Understanding of global crypto regulatory frameworks.

Analytical, communication, and leadership skills essential.

Proven ability to collaborate across teams and geographies.

Interview Process

CV/Resume Screening

First Round Interview

Second Round Interview

Third Round Interview

Growth Marketing Lead

Asia
Asia
Full time
Remote
About Flipster:

Flipster is an innovative trading platform connecting investors to insights and new opportunities in the cryptocurrency space. Our vision is to create a decentralized, well-governed ecosystem that fuels progress for investors, traders, and cutting-edge crypto projects. We aim to unlock unprecedented opportunities and drive growth and potential in this dynamic industry.

Key Responsibilities of a Growth Marketing Lead at Flipster:

We are in search of a Growth Marketing Lead to spearhead the development and scaling of Flipster's comprehensive user growth strategy. This role encompasses managing acquisition, activation, retention, and re-engagement efforts. The ideal candidate will oversee performance marketing, lifecycle marketing, SEO, and organic growth strategies while leading a proficient yet efficient team. The primary goal is to drive sustainable user and revenue growth on a global scale.

Responsibilities include but are not limited to:

Strategizing and leading Flipster's global growth marketing approach involving acquisition, lifecycle, and organic channels in alignment with company objectives.

Driving performance across paid channels and lifecycle campaigns by establishing KPIs and optimizing budget allocation to maximize scalable user growth.

Leading, mentoring, and expanding a proficient team spanning performance marketing, CRM, and SEO through a culture of innovation, accountability, and continual improvement.

Supervising campaign execution and growth experiments to ensure cohesion among marketing, product, and creative teams.

Developing and overseeing a data-driven growth framework encompassing forecasting, funnel metrics, attribution, and performance analysis.

Collaborating closely with Product, Design, and Engineering teams to enhance user journeys and conversion processes from acquisition to retention.

Managing SEO strategy in collaboration with content and technical teams to enhance organic traffic and visibility.

Executing cross-functional initiatives and go-to-market strategies to drive user acquisition, retention, and overall trading volume growth.

Required Qualifications:

6+ years of experience in growth, performance, or lifecycle marketing, with 3+ years in a leadership role.

Proven track record of leading diverse growth teams encompassing paid acquisition, CRM, and SEO, preferably in sectors like crypto, fintech, or Web3.

Strong leadership abilities including team building and development expertise in fast-paced environments.

Profound understanding of funnel metrics, experimentation methodologies, attribution models, and performance analytics.

Proficiency in tools like Google Analytics, Amplitude, and Iterable or similar CRM platforms.

Excellent communication and collaboration skills across both technical and non-technical stakeholders.

Fluency in English; knowledge of Mandarin or another APAC language is advantageous.

Hiring Process:

Submission of CV/Resume

1st round interview

2nd round interview

Home assessment

C-level interview

Key Account Manager

Malaysia
Malaysia
Full time
Office
Job Summary

Flipster is a cutting-edge trading platform that focuses on the crypto industry. They are in search of a professional with crypto experience to strengthen their key account support team. This role entails managing relationships with VIP retail clients, enhancing user experience, and promoting platform growth.

Job Responsibilities

Act as the main point of contact for users.

Cultivate existing customer relationships by understanding their needs and maintaining regular communication.

Identify expansion opportunities for clients and provide necessary resources for realization.

Guide clients in using Flipster’s products and keep them informed about platform updates.

Conduct user behavior analysis, identify client needs, and generate essential customer reports.

Manage VIP queries, follow up with internal teams for resolutions.

Maintain records and prepare reports as needed.

Undertake additional projects and responsibilities as directed by management.

Qualifications

Significant background in account or relationship management within financial or trading sectors.

Knowledge of products gained from working in exchange, broker, or trading companies.

Experience in customer service roles.

Proficient in client management, including building relationships, organizing client data, and encouraging client engagement.

Strong communication skills and ability to adapt to various situations.

Detail-oriented with excellent verbal and written communication skills in both Mandarin and English.

Capable of working effectively in a high-pressure, team-oriented environment with 24/7 operations.

Preferred Qualifications

Proficiency in Korean language is a plus.

Deep interest in crypto industry, with relevant experience preferred.

Recruitment Process

Submission of CV.

Initial interview.

Subsequent interview round.

Product Partnerships Manager

Asia
Asia
Full time
Remote
** Product Partnerships Manager**

Responsibilities

Explore and identify new partnership opportunities aligned with the company's strategic objectives.

Participate in both virtual and in-person partner meetings to foster collaboration.

Formulate innovative partnership deal structures that benefit all parties involved.

Contribute to key partnership decision-making processes.

Negotiate partnership terms for favorable outcomes.

Oversee the end-to-end management of partnerships.

Cultivate strong relationships with existing and potential partners.

Act as the main point of contact for partners and manage communications effectively.

Provide regular updates and reports for partners and internal stakeholders.

Create co-marketing initiatives that drive mutual benefits.

Ensure timely execution of partnership commitments and monitor performance to align with growth objectives.

Qualifications

Demonstrated experience in business development, partnership management, or related fields, specifically within the crypto or fintech sectors.

Profound knowledge of blockchain and cryptocurrency landscapes.

Exceptional negotiation and communication abilities.

Strong strategic thinking skills to craft impactful partnership agreements.

Proficiency in project management to handle multiple projects concurrently.

Detail-oriented in managing project timelines and deliverables.

Self-driven with a focus on achieving results and fostering innovation.

Proficient in English communication, both written and verbal.

Hiring process

Submission of CV/Resume

Initial interview

Follow-up interview

Senior Frontend Engineer

South Korea
South Korea
Full time
Remote
About Flipster

Flipster is a progressive trading platform that connects investors to insights and opportunities in the cryptocurrency world. With a focus on uncovering unique prospects, we offer a high-performance platform to help investors capitalize on them. Our vision is centered on a dynamic, decentralized future for crypto, fostering progress for investors, traders, and innovative crypto projects alike.

Summary

We are seeking a skilled Senior Frontend Engineer to join our Frontend Team at Flipster. This team is dedicated to delivering user-friendly and intuitive crypto trading experiences by emphasizing code quality, seamless performance, and collaborative problem-solving. Working within agile squads, this role involves close collaboration with various team members to enhance our web and app-based exchange platform.

Location

This position is a remote opportunity open globally.

Key Responsibilities

Develop and maintain high-traffic cryptocurrency exchange web pages.

Optimize webviews for mobile app integration.

Implement TradingView chart functionalities for the exchange.

Build and maintain internal back-office systems.

Enhance SEO performance through SSR (Server-Side Rendering) implementation.

Process real-time data using WebSockets.

Required Qualifications

Minimum of 4 years of React frontend development experience, including project setups.

Demonstrated expertise in developing and troubleshooting webview solutions with mobile teams.

Strong communication skills for effective cross-team collaboration.

Proficiency in conducting thorough code reviews.

Commitment to maintaining clear and comprehensive development documentation.

Enthusiasm for continuous learning, exploring new technologies, and personal growth.

Fluency in English with proficiency in Korean.

Preferred Skills

Experience optimizing and resolving webview-related issues.

Proficiency in optimizing and managing Next.js servers.

Comprehensive understanding and practical experience with SEO optimization.

Deep knowledge and application of bundlers.

Contributions to open-source projects.

Interest in cryptocurrency exchange platforms.

Hands-on experience with TradingView.

Practical experience in processing real-time data with WebSockets.

Tech Stack

React

TypeScript

Panda CSS

Next.js (App Router)

Turborepo

WebSocket

TradingView

Hiring Process

Resume Screening

Brief Technical Meeting (30-minute video call)

Coding HW Assignment

In-depth Technical and Resume Interview (1-hour video call)

Final Hiring Decision

Client Servicing Agent

Malaysia
Malaysia
Full time
Office
About Flipster

Flipster is an innovative trading platform that links investors to insights and emerging opportunities in the cryptocurrency world. Our mission is to uncover exclusive opportunities and provide a high-performance platform for investors to leverage. We envision a decentralized and well-governed crypto space that facilitates progress for investors, traders, and groundbreaking crypto projects. Flipster aims to unlock access to unimaginable ideas, drive their development, and unearth potential.

Role Overview

As a Client Servicing Agent at Flipster, your responsibilities will include addressing trading platform and cryptocurrency exchange-related inquiries, overseeing account registration and management queries, handling promotions and event inquiries, resolving platform issues, and coordinating the escalation and follow-up of user queries.

Key Responsibilities

Addressing user inquiries related to account registration, management, KYC processes, promotions, events, wallets, and assets.

Liaising with internal stakeholders to manage escalation and follow-up of user queries.

Managing inquiries on trading platform usage from a technical standpoint.

Providing community management and support across various channels.

Qualifications

Prior experience in a cryptocurrency exchange.

Proficiency in Zendesk, Slack, and Sumsub.

Strong analytical and problem-solving abilities.

Demonstrated capability to work effectively in a team within a 24/7 trading environment.

Experience in financial trading, specifically in cryptocurrency exchanges.

Excellent communication and interpersonal skills.

Background in managing client inquiries, resolving disputes, and reporting bugs.

Preferred Qualifications

Passion for cryptocurrency and blockchain technologies.

Experience in community management or support.

Previous involvement in a high-growth startup or tech company.

Hiring Process

Submission of CV/Resume.

Initial round of interviews.

Final round of interviews.

iOS Software Engineer

Asia
Asia
Full time
Remote
About the Company

Flipster is an advanced trading platform dedicated to connecting investors with valuable insights and opportunities within the cryptocurrency space. Our platform aims to unearth exclusive investment possibilities and provide users with a high-performance environment to capitalize on them. We envision a dynamic and promising future for crypto, characterized by decentralization, effective governance, and continuous innovation in the investment landscape.

Location: Remote (close to the Singapore time zone)

Key Responsibilities

Design and develop software primarily tailored for Apple platforms to enhance our exchange operations.

Collaborate with diverse teams to plan, create, test, and implement new features.

Address technical issues, debug errors, and boost the overall performance and reliability of the applications.

This role involves working independently as a key contributor.

Qualifications

Proficient in translating feature requirements into robust and efficient code.

Demonstrated expertise in Swift programming language.

Keen interest in developing soft and firm real-time applications, with a focus on optimization strategies.

Comfortable working effectively in geographically dispersed teams with asynchronous communication (preferably close to the Singapore time zone).

Strong written and verbal communication skills in English, particularly within an engineering context.

Prior experience in deploying commercial applications with integrated backend services.

In-depth knowledge of Apple platforms and technologies.

Passion for Apple products and high familiarity with Apple ecosystem standards.

Preferred Skills

Familiarity with financial derivative products, exchange mechanisms, blockchain technology, and software development practices.

Previous experience with Rust programming language.

Technology Stack

Primarily utilizes Swift.

Emphasizes SwiftUI in development.

Structure resembling an Elm-like Read-Eval-Print Loop (REPL).

Utilizes async/await/actor paradigm where suitable.

Modular design supported by Swift Package Manager (SPM).

Testing conducted through Swift Testing and XCTest frameworks.

Source code management on GitHub.

Xcode for packaging.

Bitrise for build automation.

Monitoring tools like DataDog and Sentry.

Recruitment Process

Submission of resume or CV.

Initial interview (including a practical assignment).

Follow-up interviews, typically conducted in subsequent rounds.

Optional additional rounds of interviews.

Partner Marketing Manager

Asia
Asia
Full time
Remote
About Flipster

Flipster is an innovative trading platform paving the way for investors to explore opportunities in the cryptocurrency world. With a focus on unlocking exclusive prospects and offering a high-performance environment, Flipster envisions a dynamic and decentralized future for the crypto space.

You will play a vital role as a Partner Marketing Manager in developing and executing marketing strategies to fuel growth through strategic partnerships. Your key responsibilities will involve collaborating with external partners to devise and implement joint marketing campaigns, events, and promotional activities. This role necessitates strong relationship-building skills, the ability to manage various projects, and a commitment to achieving measurable business outcomes, presenting an exciting chance to make a significant impact on the crypto industry.

Responsibilities

Devise and execute a comprehensive global partner marketing strategy in alignment with overarching objectives.

Cultivate and maintain strategic marketing partnerships with key regional entities to spur mutual development.

Monitor and assess the performance of partner marketing initiatives, offering actionable insights and suggestions for enhancement.

Collaborate closely with the GTM Lead to integrate partner marketing activities into broader go-to-market approaches.

Identify and nurture relationships with essential industry partners to ensure meaningful business value from all marketing collaborations.

Plan and execute joint marketing campaigns with partners, leveraging shared resources and networks to maximize reach and effectiveness.

Provide strategic input and feedback to leadership to shape global partner marketing strategies.

Monitor and refine the performance of partner marketing campaigns using data-driven insights to optimize strategies and results.

Qualifications

At least 3 years of experience in partner marketing, business development, or a related field, with a notable emphasis on the Web3 and crypto domains.

Demonstrated success in initiating and managing impactful marketing partnerships that contribute to business and brand exposure growth.

Exceptional relationship-building skills, with a proven record of effective collaboration with diverse partners on a global scale.

Strong project management capabilities, proficient in overseeing and prioritizing numerous marketing initiatives to enhance growth and impact.

Proficient in English, with proficiency in Mandarin or another APAC language required.

Senior CRM Manager

Asia
Asia
Full time
Remote
About the Company

The company is a cutting-edge trading platform focused on connecting investors to emerging opportunities in the cryptocurrency space. The goal is to unveil unique prospects and offer a high-performance platform for users to capitalize on them. The company envisions an innovative future for crypto, emphasizing decentralization, effective governance, and advancements in the industry.

As a valuable team member within the growth department, the Senior CRM Manager will drive email marketing strategies and push notification campaigns to enhance user acquisition, engagement, and retention. Responsibilities include developing and executing engaging campaigns, analyzing performance metrics, and optimizing strategies to support the company's growth trajectory.

Key Responsibilities

Lead the planning and implementation of email campaigns to drive user growth with personalized and compelling content.

Develop visually appealing emails that resonate with the target audience and effectively convey messaging.

Collaborate with the marketing team to attract new customers and ensure long-term user engagement.

Utilize data insights to enhance campaign effectiveness and drive higher conversion rates.

Work closely with cross-functional teams to align campaigns with strategic objectives and brand identity.

Monitor campaign performance, derive valuable insights, and suggest enhancements for future initiatives.

Utilize data analysis to segment users and customize messaging for different target audiences.

Required Qualifications

Minimum of 5 years of experience in growth marketing, preferably within the crypto or fintech sectors (trading experience is a bonus).

Profound understanding of crypto markets and the ability to integrate this knowledge into marketing strategies.

Strong creative, strategic, and results-driven approach with excellent project management capabilities.

Proficiency in email platforms (like Iterable) and marketing automation tools.

Demonstrated ability to multitask effectively, collaborate across teams, and meet project deadlines.

Fluency in English.

Preferred Qualifications

Additional language proficiency in Chinese, Vietnamese, Russian, or Spanish is advantageous.

Knowledge of Data Literacy and SQL skills is a plus.

Hiring Process

Submission of CV/Resume

Informal discussion

Initial interview

Assignment evaluation

Final interview

Marketing Manager (Mandarin-speaking)

Taiwan
Taiwan
Full time
Remote
About Flipster:

Flipster is an innovative trading platform connecting investors to insights and opportunities in the cryptocurrency world. It aims to unlock new potential and drive progress for investors, traders, and cutting-edge crypto projects in a decentralized, well-governed ecosystem.

Role Overview:

As a Marketing Manager at Flipster, you will be instrumental in enhancing the brand presence and growth within the crypto market. You will focus on crafting and implementing strategic marketing plans tailored for both Traditional and Simplified Chinese audiences. Your responsibilities will include content creation, partnership development, and performance analysis to optimize marketing initiatives for improved brand awareness and community engagement.

Key Responsibilities:

Craft engaging content to elevate the Flipster brand and foster a vibrant user community.

Collaborate with cross-functional teams to ensure marketing efforts align with Flipster's brand strategy and messaging.

Monitor and optimize performance metrics across various marketing channels for effective strategy adjustments.

Assist in planning and organizing online and offline marketing events to enhance community engagement and brand loyalty.

Conduct campaign reporting to track effectiveness and provide insights for future optimization.

Ensure all marketing activities adhere to relevant laws and regulations to safeguard Flipster's reputation.

Requirements:

Minimum of 3 years of marketing experience, preferably in cryptocurrency or fintech industries related to trading.

Profound understanding of financial markets, especially in the crypto space, with the ability to integrate this knowledge into marketing strategies.

Proficiency in digital marketing metrics analysis and the capacity to adjust strategies based on data insights.

Creative thinker capable of developing compelling brand narratives and engaging content for target audiences.

Native Mandarin speaker with fluency in English and proficiency in creating content in both Traditional and Simplified Chinese. Knowledge of Cantonese is a plus.

Hiring Process:

Submission of CV/Resume

Hiring Manager Coffee Chat

1st Round Interview

2nd Round Interview