Technical Program Manager

🚀 About Flipster

Flipster is a cutting-edge trading platform that connects investors to insights and new opportunities within the cryptocurrency realm. The company thrives on uncovering exclusive opportunities and offers a high-performance platform to capitalize on them. Embracing a futuristic vision for crypto, Flipster envisions a decentralized, well-governed space that fosters progress for investors, traders, and innovative crypto projects. The company strives to unlock access to groundbreaking ideas and accelerate their development and potential.

**Role **

As a Technical Program Manager (TPM) at Flipster, you will play a pivotal role in optimizing development and operational processes. Your responsibilities include driving data-informed decision-making to enhance engineering productivity and system stability. You will focus on promoting collaboration across platform teams and functional squads, streamlining internal processes for more efficient development and shipping. Additionally, you will establish robust incident management processes and spearhead continuous improvement initiatives across the organization.

Why Choose Flipster?

At Flipster, TPMs lead transformative efforts rather than merely overseeing processes. You will be instrumental in enhancing engineering operations, fostering team collaboration, and building scalable workflows to facilitate fast, high-quality development. With strong support and ownership of key initiatives, TPMs at Flipster continuously refine deployment strategies, elevate incident response, and ensure scalable growth. Join a dynamic and innovative team that values transparency, efficiency, and innovation, where you will make a tangible impact in a fast-paced, ground-breaking environment. If you're passionate about overcoming complex challenges and shaping the future of crypto trading technology, Flipster is the ideal place for you to drive change and innovation.

Responsibilities

• Optimize development and operational workflows to enhance team efficiency and productivity.
• Analyze key metrics like Feature Lead Time and Resource Utilization to drive continual improvements.
• Facilitate cross-team collaboration to streamline communication and project execution.
• Lead incident response processes, coordinate cross-functional teams during outages, conduct postmortem analyses, and drive continuous enhancements to prevent future issues.
• Improve deployment and maintenance processes to ensure seamless execution and risk mitigation.

Qualifications

• Possess 5+ years of experience in program management and enhancing operational processes in software engineering.
• Effective communication skills to align stakeholders, influence teams, and convey complex information clearly.
• Proven track record of optimizing development and deployment workflows.
• Thorough understanding of Agile methodologies and software development lifecycle best practices.
• Experience in data-driven decision-making and operational metrics analysis, with SQL proficiency as a bonus.
• Demonstrated cross-functional collaboration, managing dependencies across diverse teams.
• Strong background in incident management and driving continual improvements within cross-functional teams.
• Fluency in written and spoken English.

Preferred Qualifications

• Background in managing large-scale software operations and deployments.
• Proficiency in project and operations management tools like Jira, Tableau, Looker, or Grafana.
• Experience in collaborating with platform teams to enhance company-wide process optimizations.
• Demonstrated ability to implement and scale development and operational process improvements organization-wide.
• Knowledge of DevOps practices, CI/CD, and automation.

Hiring Process

• Submit Resume/CV.
• Attend 1st round interview.
• Progress to 2nd round interview.