Consumer Operations Associate
Buenos Aires, Argentina
Full time
Office
Compensation is not specified
Role
Finance/Accounting
Description
Role Overview:
Blockchain.com, a renowned digital assets software platform, is in search of a proactive Financial Operations Analyst to complement its expanding team in Buenos Aires. As part of the Financial Operations team, you will collaborate cross-functionally to ensure seamless delivery of cryptocurrency products globally.
Key Responsibilities:
- Monitor daily payments and crypto transactions within our consumer products.
- Facilitate transfers of crypto and fiat between accounts in the Blockchain ecosystem.
- Execute routine finance operations duties.
- Liaise with various departments to handle customer inquiries effectively.
- Develop and uphold operational protocols and workflows.
- Partner with product, compliance, engineering, and customer success teams to refine processes and enhance user experiences.
Requirements:
- Integrity is a paramount trait for all roles at Blockchain.com.
- Preferably, possess 1-2+ years of operational experience OR hold a Bachelor's/Advanced Degree with a keen interest in Financial Services/Cryptocurrency.
- Familiarity with cryptocurrencies and payment systems (e.g., SWIFT, SEPA, FPS, card payments).
- Previous experience in operations, payments processing, or the financial sector is advantageous.
- Strong analytical skills to examine large data sets and investigate customer accounts thoroughly.
- Dedication to creating exceptional customer experiences with professionalism and responsiveness.
- Meticulous attention to detail and adeptness in collaborating for process enhancements.
- Proficiency in written and verbal English (C1/C2); knowledge of other business functional languages is beneficial.
Compensation & Benefits:
- Competitive salary commensurate with experience and significant equity in a leading technology firm.
- Option for remote work along with an attractive office setup in Buenos Aires.
- Generous vacation policy to ensure work-life balance.
- Provision of Apple equipment.
- Opportunity to contribute significantly to the growth of a global tech company in a dynamic industry.
- Embrace a flexible work culture.
Blockchain fosters diversity and inclusion in the workplace, affirming its commitment to being an equal opportunity employer. Discrimination based on various characteristics is explicitly prohibited, and hiring decisions are based solely on qualifications, merit, and business requirements.
Skills Required
Blockchain.com
Website
www.blockchain.comCompany size
Not specified
Location
United States
Description
Blockchain.com is building an open, accessible and fair financial future, one piece of software at a time. From single individuals to the largest institutions-across the globe. Let's break ground. Let's challenge convention. And let's have fun doing it. If this is what you're looking for, please apply!