Back

Profile

Avatar

Blockchain.com

Number of employees
Not specified
Average Review
0.00
Reputation
0
Finished Gigs
0
Finished Jobs
0
Locations
United States
Description
Blockchain.com is building an open, accessible and fair financial future, one piece of software at a time. From single individuals to the largest institutions-across the globe. Let's break ground. Let's challenge convention. And let's have fun doing it. If this is what you're looking for, please apply!
Preferred payment options
USDT

More Full-time Jobs

Show more

Senior Product Manager, Institutional

London, UK
London, UK
Full time
Office
Blockchain.com is dedicated to establishing the financial system for the internet. With a history of leadership in the crypto industry dating back to 2011, Blockchain.com actively participates in various crypto businesses, including trading, wallet services, data provision, and an institutional business serving significant client volume globally.

We are seeking a skilled Product Manager to become part of our Institutional team located in London.

RESPONSIBILITIES:

Formulate and implement the trading platform roadmap in collaboration with business and technology teams.

Collaborate closely with Institutional business divisions (Trading, Operations, Compliance) to suggest enhancements to existing features, prioritize these changes alongside other development initiatives, and assess their impact on company KPIs and user engagement.

Establish and lead a cross-functional team of engineers, designers, and stakeholders to deliver impactful product launches.

Generate detailed requirements for each product and feature development.

Gather, maintain, and distribute project information consistently to stakeholders.

Manage timelines and oversee multiple product roadmaps to ensure timely feature releases and minimize delays.

Foster effective teamwork, communication, collaboration, and commitment across various departments.

QUALIFICATIONS:

Proficiency in trading platform technology (Order Management, Execution Management, and Middle Office operations).

Knowledge of Digital Assets technology and regulations.

Well-versed in the trading ecosystem from both business and technical standpoints, particularly involving Exchanges, Institutional Desks, and Custodians.

Self-driven, curious, and proactive individual.

Experience working in cross-functional teams and managing timelines effectively.

Ability to analyze data and leverage it for informed product decisions.

Strong verbal and written communication skills for creating comprehensive feature requirement documents and collaborating with stakeholders and upper management.

Detail-oriented with a focus on design and enhancing end-user experience.

Proven track record of shipping out products in a technical environment and engaging with developers daily.

Additional advantage: Knowledge or background in the digital currency or FinTech industry.

COMPENSATION & PERKS:

Competitive full-time salary based on experience, along with valuable equity in a leading company.

Hybrid work model with the option to work from home and in our central London office.

Unlimited vacation policy promoting work-life balance.

Provided with Apple equipment.

Opportunity to play a significant role and advance your career at a rapidly expanding, global tech company in an emerging sector.

Enjoy a flexible work culture.

Blockchain is committed to fostering diversity and inclusion in the workplace and operates as an equal opportunity employer. We strictly prohibit discrimination and harassment based on various personal characteristics, such as race, religion, gender, sexual orientation, age, disability status, etc.

[End of job description]

DATA PRIVACY SPECIALIST

Vilnius, Lithuania
Vilnius, Lithuania
Full time
Office
DATA PRIVACY SPECIALIST - P3 Lithuania

Blockchain.com is seeking a dynamic professional to join our team as a Data Privacy Specialist. We are a leading software platform for digital assets, dedicated to creating a fair financial future through innovative coding and software development.

Overview: We are looking for a proactive individual with legal expertise to contribute to our Legal (Data Privacy) Team. This role offers the opportunity to be a core member of the team in a rapidly growing environment.

Key Responsibilities:

Manage the DPO's email inbox and promptly escalate queries as necessary.

Ensure timely processing of data subject rights requests within legal timeframes.

Create detailed reports on customer/user requests.

Collaborate with internal teams to implement data protection best practices.

Support senior management with reporting on key risk indicators and workflow metrics.

Maintain an updated data record list (data mapping).

Assist in conducting data privacy impact assessments.

Review Data Processing Agreements (DPAs) and Standard Contractual Clauses (SCCs).

Support the DPO in audit-related tasks.

Implement tools and processes to enhance data protection practices.

Requirements:

1-2 years of legal or specialized experience in data protection and privacy.

Thorough knowledge of data protection laws, regulations, and guidelines (e.g., GDPR, ePrivacy Regulation).

Demonstrated experience in process design and improvement, proficient in using IT tools.

Strong written and verbal communication skills, along with excellent organizational and time management abilities.

Previous experience in the Fintech/cryptocurrency sector is a bonus.

Certification in data protection (e.g., CIPP/E, CIPM) is advantageous.

Compensation & Perks:

Unlimited vacation policy.

Unlimited access to technical resources and company library.

Apple equipment provided.

Full-time salary with equity in the company.

Office presence required in Vilnius, Lithuania, for 3 days per week.

Starting salary for this role is 40,000 EUR per year, based on experience and skill set.

Senior Financial Planning & Analysis (FP&A) Manager

London, UK
London, UK
Full time
Office
Job Summary:

A well-established software platform for digital assets is looking to hire an experienced and motivated Senior Financial Planning & Analysis (FP&A) Manager to join their team. The ideal candidate should have a strong background in Treasury and Financial Operations, with the ability to provide strategic financial insights for advancing business goals. This position will play a key role in offering financial guidance and analytical support to various stakeholders within the company.

Key Responsibilities:

Financial Planning & Analysis:

Lead the yearly budgeting and forecasting processes to ensure they align with strategic aims.

Create and maintain financial models supporting strategic initiatives and decision-making.

Analyze financial performance, recognize trends, and provide valuable insights to senior management.

Produce monthly, quarterly, and annual financial reports for both internal and external stakeholders.

Treasury Management:

Supervise cash management operations encompassing liquidity management, cash projection, and investment strategies.

Monitor and manage the company's financial risks such as reinvestment risk, counterparty risk, price risk, and duration risk.

Collaborate with financial institutions and decentralized protocols to enhance yield-generating strategies.

Financial Operations:

Ensure precise and efficient processing of financial transactions, including accounts payable, accounts receivable, and payroll.

Implement and maintain strong internal controls to protect company assets and ensure compliance with regulations.

Drive continual improvement initiatives within financial operations to boost efficiency and effectiveness.

Strategic Business Partnership:

Work closely with business leaders to provide financial insights and bolster strategic initiatives.

Conduct scenario analysis and evaluate the financial consequences of business decisions.

Support M&A activities including financial due diligence and integration planning.

Team Management:

Guide and mentor a high-performing FP&A team, fostering a culture of excellence and ongoing growth.

Encourage collaboration and knowledge sharing within the finance team and across the organization.

Compensation & Benefits:

Full-time salary based on experience with equity in the company.

Mandatory office attendance in London three days a week.

Remote work policy allowing up to 20 days of telecommuting.

ClassPass membership and budgets for professional development.

Unlimited vacation policy.

Apple equipment provided.

Opportunity to play a significant role in a rapidly growing global tech company in an emerging industry.

Flexible work culture promoting diversity and equal opportunities for all employees.

The company is dedicated to fostering diversity and inclusion in the workplace and is an equal opportunity employer, prohibiting all forms of discrimination. Employment decisions are based solely on qualifications, merit, and business needs, without regard to factors such as race, religion, gender, or disability.

Head of Regulatory (US)

Dallas, USA
Dallas, USA
Full time
Office
Job Summary:

Blockchain.com invites talented legal professionals to join their rapidly growing team in the role of Head of Regulatory (US). This position offers the opportunity to work on cutting-edge regulatory challenges in the crypto space, contribute to defining new crypto licensing structures, collaborate closely with the Policy Team on crafting crypto policies, and play a pivotal role in shaping the regulatory landscape in the US.

The Head of Regulatory (US) will carry high-level responsibilities related to regulatory matters concerning both institutional and consumer business lines in the US. This role involves providing legal and regulatory support across various areas such as entity licensing, product distribution, service provider relationships, and more, catering to both consumer and institutional clienteles. Ideal candidates will thrive in fast-paced environments and have the chance to pioneer as a foundational member of the Legal Team.

Key Responsibilities:

Offer legal and regulatory counsel to Blockchain.com's US operations, considering global implications.

Assess and advise on legal and regulatory matters affecting entity licensing, product development, and distribution.

Support the organization in licensing and registration initiatives, including potential BitLicense applications.

Collaborate with Compliance on regulatory licensing issues and engage with local regulators as necessary.

Ensure compliance with relevant laws and regulations in the US region while coordinating with teams in the UK, Europe, and Latin America.

Manage or support in regulatory inquiries and investigations upon request.

Effectively liaise across business units to address complex business and risk issues.

Engage external legal resources when needed.

Requirements:

LLB/JD and bar admission in a US jurisdiction.

8-10+ years of relevant regulatory experience, with in-house FinTech experience being advantageous.

Demonstrated high-performance track record in an in-house legal capacity.

Ability to work diligently and provide practical advice to clients under pressure and minimal supervision.

Strong analytical and strategic capabilities to resolve issues considering various non-legal factors.

Strong integrity and adherence to professional ethics.

Proactive in identifying and mitigating legal risks.

Compensation & Benefits:

Competitive full-time salary with equity options.

Opportunity for career growth in a global tech company.

Unlimited vacation policy.

Performance-based cash bonuses.

Apple equipment provided.

Benefits including medical coverage, retirement benefits, paid parental leave, and flexible paid time off.

Eligibility for discretionary bonuses and equity participation as a full-time employee.

US Pay Transparency Notice: The base pay range for this position is between $150,000 and $210,000 per year. Final compensation is influenced by skills, experience, and market data.

The organization upholds diversity, inclusivity, and equal opportunity principles in its workplace practices, ensuring fair treatment in all aspects of employment.

(Note: All benefits are subject to eligibility requirements and may vary based on location.)

Senior Counsel, Contracts & Partnerships

London, United Kingdom
London, United Kingdom
Full time
Office
Blockchain.com operates as a leading software platform in the digital asset sphere, aiming to pave the way for an open, inclusive, and unbiased financial future. We are seeking a qualified legal professional to fill the position of Senior Counsel, Contracts & Partnerships within our rapidly expanding team. This role involves providing legal counsel, negotiating contracts, and overseeing various contractual matters, including the establishment of a Contracts Management function in the Legal department. If you possess experience in a dynamic environment and wish to contribute to an innovative legal team within the realm of crypto currency, this opportunity is ideal for you.

Responsibilities

Collaborate closely with internal departments, including Legal & Compliance, the institutional division, and other business stakeholders to address contractual matters in alignment with company goals.

Review, draft, negotiate, and advise on a range of business contracts such as alliances, strategic partnerships, client services, and vendor agreements.

Assist in M&A transactions and strategic corporate developments, including due diligence, document preparation, closing procedures, and post-transaction integration.

Develop protocols and practices within the Legal department to enhance efficiency in handling contractual affairs, including signing authorities across entities and execution processes.

Establish a Contracts Management function to enhance business results and cultivate relationships both internally and externally.

Proactively identify, evaluate, and mitigate risks.

Coordinate with external legal counsel as needed.

Requirements

Hold a JD/law degree and be admitted to the bar in at least one U.S. state or the UK.

Possess 8+ years of relevant experience, with a preference for in-house background.

Demonstrated high-performance legal expertise in an in-house environment.

Ability to work effectively under pressure, provide practical advice to clients, and exhibit strong analytical and strategic thinking skills.

Manage a complex workload while prioritizing tasks and foreseeing potential issues in a high-paced corporate setting.

Anticipate legal concerns and design processes to address them proactively.

Excellent interpersonal and communication skills.

Track record of fostering productive connections with corporate leaders.

Uphold high standards of ethics and integrity.

COMPENSATION & PERKS

Competitive full-time salary, commensurate with experience, and equity in a prominent industry firm.

Hybrid working model with opportunities for remote work and a prime office location in London.

Unlimited vacation policy.

Provided with Apple equipment.

Opportunity to play a pivotal role in a rapidly expanding global tech company in an emerging sector.

Flexible work culture.

Blockchain upholds diversity and inclusion in the workplace and serves as an equal opportunity employer. Discrimination of any kind is strictly prohibited based on protected characteristics as outlined by law. Hiring decisions are solely based on qualifications, merit, and business needs.

Head of Regulatory (US)

Miami, USA
Miami, USA
Full time
Office
Company Overview: Blockchain.com is the world's leading software platform for digital assets, with a focus on creating an open, accessible, and fair financial future through innovative coding and software development.

We are seeking a talented lawyer to serve as Head of Regulatory (US) within our fast-growing team. In this role, you will work on pioneering regulatory initiatives in the crypto space, collaborating with our Policy Team on crypto policy development and influencing the regulatory landscape in the US. Your primary responsibility will be managing regulatory matters relevant to Blockchain.com's US operations, encompassing both institutional and consumer business lines.

Key responsibilities include providing legal and regulatory guidance on entity licensing, product distribution, and service provider relationships across consumer and institutional client segments. This role is ideal for individuals with a proactive attitude who thrive in dynamic environments and seek to play a foundational role in the company's Legal Team.

Key Responsibilities:

Offer legal and regulatory counsel on US business matters impacting Blockchain.com globally.

Evaluate and advise on legal and regulatory aspects related to entity licensing, product development, and distribution.

Oversight of Blockchain.com's licensing and registration initiatives, including potential BitLicense applications.

Collaborate with Compliance on regulatory licensing issues and engage with local regulatory bodies as needed.

Ensure compliance with regional laws and regulations by aligning the US operations with overseas counterparts.

Handle or assist in regulatory inquiries and investigations as required.

Foster cross-functional collaboration to address complex business challenges and risks.

Manage external legal relationships when necessary.

Requirements:

LLB/JD and licensed to practice law in a US jurisdiction.

8 - 10+ years of relevant regulatory experience, with in-house FinTech background preferred.

Demonstrated legal excellence within an in-house setting.

Ability to deliver practical, business-oriented advice under pressure and with limited supervision.

Strong analytical and strategic acumen for prompt issue resolution involving various non-legal factors.

Ethical conduct and integrity in all professional endeavors.

Proficiency in foreseeing and mitigating legal risks through tailored processes.

Compensation & Benefits:

Competitive salary based on experience, along with meaningful equity in a leading industry firm.

Career advancement opportunities with a globally expanding tech company in a cutting-edge sector.

Generous vacation policy, performance-based cash bonuses, and Apple-provided equipment.

Miami office position in Wynwood, with flexibility for remote work.

We provide medical/dental coverage, retirement benefits, paid parental leave, flexible paid time off, discretionary bonuses, and equity incentives as part of our employee benefits package. Our emphasis on equality and fairness nurtures an inclusive workplace where all qualified individuals have equal opportunity without discrimination.

Blockchain.com values diversity and maintains an equal opportunity employer policy. Our hiring decisions are merit-based and driven by qualifications and business needs without bias or discrimination.

Brand Designer

Paris, France
Paris, France
Full time
Office
Blockchain.com, a prominent software platform for digital assets, is seeking a talented Brand Designer with 3-5 years of experience to enhance and broaden our brand identity. The ideal candidate should possess a solid graphic design foundation, web design expertise, and a meticulous attention to detail. They will collaborate closely with marketing and product teams to develop visually striking assets that resonate with our target audience.

Key Responsibilities:

Establish and uphold brand guidelines to maintain consistency across all points of contact.

Conceptualize and produce compelling visual assets for diverse marketing materials, including digital ads, social media graphics, and email campaigns.

Evolve the existing brand identity through thoughtful exploration and iteration.

Design and optimize landing pages to enhance top-of-funnel conversion rates.

Create illustrations and custom graphics to support marketing and product initiatives.

Requirements:

3-5 years of graphic design experience, specializing in brand development and digital marketing.

Proficient in Adobe Creative Cloud (Photoshop, Illustrator), Figma, and other relevant design tools.

Impressive portfolio demonstrating a variety of design projects such as brand identity, website design, and illustration.

Experience collaborating with web development teams to implement design concepts.

Strong communication and collaboration skills with the ability to present and explain design concepts effectively.

Bonus Skills:

Background in the crypto industry or a fascination with blockchain technology.

Proficiency in video editing software (e.g., Adobe Premiere Pro, Final Cut Pro).

Familiarity with tools like Framer, Webflow, or other no-code website builders.

Ability to quickly adapt to shifting priorities and tight deadlines in a fast-paced environment.

COMPENSATION & PERKS:

Competitive full-time salary commensurate with experience and valuable equity in a leading company.

Remote work opportunities and an attractive office location in the heart of Paris.

Generous vacation policy supporting work-life balance.

Apple equipment provided.

Opportunity to play a significant role and advance your career in a rapidly growing, global technology company within a cutting-edge industry.

Flexible work culture emphasized.

Blockchain is dedicated to fostering diversity and inclusion in the workplace and is an equal opportunity employer. We prohibit any form of discrimination or harassment based on various protected characteristics. Our hiring decisions are based on qualifications, merit, and business needs at the time, without bias towards any identifying trait covered by law.

Note: The job description was revised following the specified rules without adding any external content.

Senior Data Analyst

Paris, France
Paris, France
Full time
Office
Job Summary:

Blockchain.com is a prominent digital asset software platform at the forefront of the industry. We are searching for a highly skilled Senior Data Analyst to join our esteemed Business Intelligence team at our Paris office. This team plays a key role within the Data Science division, guiding strategic decisions, developing models, and enhancing operational efficiency, growth, and security using various data sources.

Key Responsibilities:

Utilize your proficiency in data analysis and visualization to extract insights that inform business and product strategies.

Develop and articulate predictive and descriptive models to both technical and non-technical stakeholders, illustrating key business operations and outcomes.

Design and maintain visualizations such as dashboards, reports, and alerts.

Collaborate with product and marketing teams to define essential metrics for assessing different business facets.

Communicate data insights that enhance consumer experience and contribute to meeting business objectives.

Source relevant data to assist in shaping and executing product strategies.

Collaborate with Customer Service, Marketing, and Product teams to define customer segmentation and journey profiles.

Qualifications:

Bachelor’s/Master’s degree in STEM (Mathematics, Computer Science, Physics, Engineering, Economics) or equivalent practical experience.

Proficient in probability and statistics, including hypothesis testing, simulations, ANOVA, and Bayesian statistics.

Strong skills in Python for Data Analytics (or similar), as well as SQL.

Familiarity with relational and non-relational database systems.

Competence in cloud platform development environments.

Desired Skills:

Familiarity with Crypto.

Experience with Financial Reporting.

Proficiency in R, C++, Java, or other programming/scripting languages.

8+ years of experience in a similar analytical role or function.

Compensation and Benefits:

Generous full-time salary based on experience and significant equity in a leading industry company.

Hybrid work model offering remote and office work from an ideal location in Paris.

Unlimited vacation policy to ensure work-life balance.

Provided with Apple equipment.

Opportunity to advance in the dynamic sector of a rapidly growing global technology company.

Flexible work culture emphasizing diversity and inclusion as an equal opportunity employer.

Blockchain upholds a strong commitment to diversity and inclusivity in the workplace and is dedicated to being an equal opportunity employer. Discrimination and harassment based on any characteristic protected by law are strictly prohibited in all employment practices, including hiring, promotion, and termination. Hiring decisions are based solely on merit, qualifications, and business requirements.

Assistant Trader, Investment Management

London, United Kingdom
London, United Kingdom
Full time
Hybrid
About Us:

We are a prominent software platform for digital assets, with a rich history starting from 2011. Our platform boasts as the largest and most reliable production blockchain platform worldwide. With over 75 million wallets already empowered, we are deeply committed to building an open, accessible, and equitable financial future through innovative software solutions.

We're seeking a committed and passionate individual to join our vibrant Trading and Investment Management team. Our culture thrives on high performance, fearlessness, and exceptional productivity. We are looking for someone who embodies these values, a team player willing to learn, grow, and drive impactful changes with dedication and efficiency.

Key Responsibilities:

Supporting daily trading desk operations

Executing and enhancing portfolio trades

Developing new automation tools and refining existing risk management processes

Contributing to strategy development in collaboration with the team

Enhancing capital efficiency, operational efficiency, and process optimization

Analyzing practical challenges related to trading strategy implementation including liquidity considerations and transaction costs

Qualifications:

Proficiency in Python, preferably with experience in a front-office financial role

Background in STEM with a focus on science, math, or engineering

Training in statistics and probability

Strong quantitative problem-solving skills

Ability to work independently

Solid grasp of finance and trading concepts

Excellent interpersonal skills and ability to perform under pressure

Familiarity with the cryptocurrency trading sector is a plus

Compensation and Benefits:

Competitive full-time salary and meaningful equity in a pioneering company

Hybrid work model allowing flexibility between home and our office in Central London

Work from Anywhere Policy offering up to 20 days of remote work

ClassPass subscription

Budget designated for learning and professional development

Unlimited vacation policy promoting work-life balance

Apple equipment provided

Opportunity for career growth in a rapidly expanding global tech firm within an emerging industry

Flexible work environment supporting your personal and professional needs

We are staunch advocates of diversity and inclusion, committed to maintaining an equal opportunity workplace. Discrimination based on race, religion, gender, age, disability, or any other legally protected characteristic is strictly prohibited. Our recruitment decisions are based solely on qualifications, merit, and business requirements.

Consumer Operations Associate

Buenos Aires, Argentina
Buenos Aires, Argentina
Full time
Office
Role Overview:

Blockchain.com, a renowned digital assets software platform, is in search of a proactive Financial Operations Analyst to complement its expanding team in Buenos Aires. As part of the Financial Operations team, you will collaborate cross-functionally to ensure seamless delivery of cryptocurrency products globally.

Key Responsibilities:

Monitor daily payments and crypto transactions within our consumer products.

Facilitate transfers of crypto and fiat between accounts in the Blockchain ecosystem.

Execute routine finance operations duties.

Liaise with various departments to handle customer inquiries effectively.

Develop and uphold operational protocols and workflows.

Partner with product, compliance, engineering, and customer success teams to refine processes and enhance user experiences.

Requirements:

Integrity is a paramount trait for all roles at Blockchain.com.

Preferably, possess 1-2+ years of operational experience OR hold a Bachelor's/Advanced Degree with a keen interest in Financial Services/Cryptocurrency.

Familiarity with cryptocurrencies and payment systems (e.g., SWIFT, SEPA, FPS, card payments).

Previous experience in operations, payments processing, or the financial sector is advantageous.

Strong analytical skills to examine large data sets and investigate customer accounts thoroughly.

Dedication to creating exceptional customer experiences with professionalism and responsiveness.

Meticulous attention to detail and adeptness in collaborating for process enhancements.

Proficiency in written and verbal English (C1/C2); knowledge of other business functional languages is beneficial.

Compensation & Benefits:

Competitive salary commensurate with experience and significant equity in a leading technology firm.

Option for remote work along with an attractive office setup in Buenos Aires.

Generous vacation policy to ensure work-life balance.

Provision of Apple equipment.

Opportunity to contribute significantly to the growth of a global tech company in a dynamic industry.

Embrace a flexible work culture.

Blockchain fosters diversity and inclusion in the workplace, affirming its commitment to being an equal opportunity employer. Discrimination based on various characteristics is explicitly prohibited, and hiring decisions are based solely on qualifications, merit, and business requirements.

Customer Experience Team Lead

London, UK
London, UK
Full time
Hybrid
About the Company

Known for being a prominent software platform for digital assets, Blockchain is committed to creating an open and fair financial future by developing innovative solutions one step at a time. At Blockchain.com, customer satisfaction is our core objective. The Customer Success team plays a crucial role in offering exceptional support to our expanding customer base across the globe.

Role Overview

We are in search of a dedicated team leader to oversee our Customer Experience (CX) team and ensure exemplary customer assistance at Blockchain.com. Reporting directly to the VP of Customer Experience, you will manage a team of efficient agents, guaranteeing the smooth functioning of day-to-day support operations and driving collaborative efforts to introduce initiatives that enhance processes and service delivery. This role demands a deep understanding of customer-centric methodologies, a strategic approach to process enhancement, and effective communication with both the CX team and leadership. Serving as a vital link between frontline support and senior management, the Customer Experience Team Lead will significantly contribute to materializing Blockchain.com's vision of exceptional customer interactions and satisfaction.

Key Responsibilities

Supervise Blockchain.com’s technical support team to provide timely, accurate, and empathetic customer responses

Support and guide team members through regular one-on-one meetings, team gatherings, and continuous feedback sessions

Ensure team compliance with quality standards, organizational SLAs, and KPIs

Review and enhance customer satisfaction levels, pinpoint improvement opportunities, and drive changes to refine existing processes

Generate and examine reports on team performance, customer behavior trends, and productivity metrics; share insights and recommendations with relevant stakeholders for advancement

Direct cross-functional projects focused on process refinement, quality assurance, and scalability

Implement a streamlined communication system between primary and secondary layers of support

Develop and update team strategies with OKRs, health metrics, and SLAs utilizing data for actionable insights

Act as the escalation point for intricate customer concerns, collaborating with technical departments to conduct root cause analysis and devise resolution pathways

Collaborate with CS Operations to maintain support tools and enhance support services delivery

Strategically plan talent acquisition and retention, aligning with organizational expansion requirements

Engage regularly with Product and Engineering teams, offering insights and incorporating customer feedback to boost engagement strategies and product enhancements

Stay informed about our products, services, and even the latest trends in the crypto industry

Required Qualifications and Skills

5+ years of support experience, including at least 2 years in a leadership position, preferably in the crypto or Web3 sector

Possess a strong customer-centric approach with the ability to recognize and analyze customer requirements

Result-oriented mindset with a focus on ensuring team members meet performance expectations, KPIs, and SLAs

Skilled in collaborating with cross-functional teams like Product, Engineering, Finance, and Compliance to build solutions and resolve customer issues

Data-driven, adept at using data for well-informed decision-making

Proficient in support tools, experience with Zendesk is a plus

Capable of leading group problem-solving activities and rapidly formulating countermeasures

Ability to comprehend complex systems and translate them into straightforward operational processes

Drives impact while effectively balancing diverse requirements

Clear, concise, and practical English communication skills

Solution-focused with a positive outlook

Eager to take the initiative, thrive in evolving environments, and comfortable in fast-paced settings

Willingness to occasionally work flexible hours including weekends and holidays

Compensation and Benefits

Competitive full-time salary based on experience with valuable equity in a pioneering company

Hybrid work model allowing for work-from-home options and a vibrant office location in central London

Unlimited vacation policy to maintain work-life balance

Apple equipment provided

Opportunity to play a key role and advance your career at a rapidly growing global tech company in a burgeoning field

Flexible work culture

Blockchain is a staunch advocate for diversity and inclusion in the workplace and is an equal opportunity employer. We denounce discrimination and harassment based on various factors and ensure fair practices across all aspects of our organization. Employment decisions in Blockchain are solely based on qualifications, merit, and business requirements at the moment of hiring.

Customer Experience Team Lead

Vilnius, Lithuania
Vilnius, Lithuania
Full time
Office
Company Overview

Blockchain.com is a leading software platform for digital assets. We are dedicated to creating an open, accessible, and fair financial future by developing innovative software solutions.

Team Overview

At Blockchain.com, our customers are at the core of our business. The Customer Success team plays a crucial role in delivering excellent customer support and enabling our global customer base to succeed.

We are looking for a talented individual to lead our Customer Experience (CX) team. In this role, you will oversee a team of high-performing support agents, ensuring smooth operations and driving improvement initiatives. You will work closely with the VP of Customer Experience, utilizing your customer-centric mindset, strategic thinking, and effective communication skills to deliver exceptional customer interactions and satisfaction.

Responsibilities

Manage and support the technical support team, ensuring prompt, accurate, and empathetic customer responses.

Provide guidance and coaching to the team through meetings, 1:1 sessions, and continuous feedback.

Ensure adherence to quality standards, SLAs, and KPIs.

Monitor and enhance customer satisfaction by identifying improvement opportunities and implementing process changes.

Analyze team performance, customer trends, and productivity metrics, and communicate insights and recommendations to the relevant stakeholders.

Lead cross-functional projects focusing on process refinement, quality assurance, and scalability.

Establish an effective interaction system between the frontline and second lines of support.

Develop and update team strategies, using OKRs, health metrics, and SLAs to drive actionable insights.

Handle complex customer issues as an escalation point, collaborating with technical teams to identify root causes and find resolutions.

Work with CS Operations to optimize support tools and delivery.

Strategize talent acquisition and retention to support organizational growth.

Collaborate regularly with Product and Engineering teams, sharing insights and customer feedback to drive engagement and product improvements.

Stay informed about our products, services, and the latest developments in the crypto industry.

Requirements

5+ years of support experience, with at least 2 years in a leadership role, preferably in crypto or Web3.

Customer-first mindset with the ability to understand and anticipate customer needs.

Results-oriented approach focused on holding team members accountable and achieving KPIs and SLAs.

Experience collaborating with cross-functional partners to resolve customer issues and deliver results.

Strong analytical skills and the ability to make data-driven decisions.

Proficiency in support tools, preferably Zendesk.

Skilled in leading problem-solving activities and developing effective operational processes.

Ability to grasp complex systems and translate them into clear processes.

Proactive and adaptable, comfortable with change and fast-paced environments.

Excellent communication skills in English, with clear and practical communication abilities.

Solution-oriented mindset with a positive outlook.

Flexible schedule, including potential work on weekdays, weekends, or holidays.

Compensation and Perks

Opportunity to build your career at a rapidly growing global technology company in an emerging field.

Bonus scheme based on company and individual performance.

Unlimited vacation policy for work-life balance.

Apple equipment provided.

Competitive salary starting at 33,000 EUR - 50,000 EUR Gross per year, depending on skills and experience.

Hybrid role based in our Vilnius office.

Work from Anywhere Policies.

Blockchain.com is an equal opportunity employer committed to diversity and inclusion in the workplace. We do not tolerate any form of discrimination or harassment based on race, religion, color, nationality, gender, gender expression, sexual orientation, age, marital status, veteran status, disability status, or any other protected characteristic. Our hiring decisions are based on qualifications and business needs.

Senior/Lead Product Designer

London, United Kingdom
London, United Kingdom
Full time
Office
Job Overview:

Our company, a leading software platform for digital assets, is seeking a Senior/Lead Product Designer for the global team. As the most senior member of the Product Design team, you will collaborate to turn product visions into user-friendly realities. Join us in shaping the future of finance and creating revolutionary improvements in product accessibility.

Responsibilities:

Lead product design for our retail product range: Explorer, Wallet, and Brokerage, Exchange.

Collaborate with a talented design team to build a strong brand and innovate product designs.

Engage in all design aspects from ideation to prototyping, ensuring a seamless user experience.

Partner with cross-functional teams to drive product strategy alignment.

Grasp technical implications in design decisions and articulate these to stakeholders clearly.

Apply expertise in web and mobile design for optimal user interaction.

Refine design through focused iterations for continuous improvement.

Requirements:

Profound knowledge in Web3 and crypto platforms.

Over 5 years of consumer experience design, preferably with 3 years in the Web3 domain.

High integrity, essential for success within our company culture.

Track record of delivering consumer-facing web and mobile products.

Strong UI/UX design skills with clear communication abilities.

Talent for presenting simple solutions to complex problems.

Background in designing and releasing B2C web products or mobile apps.

Dedication to refined aesthetic through research and iteration.

Ability to work independently, collaboratively, and consistently maintain high-standard brand consistency.

Compensation & Benefits:

Competitive full-time salary with equity participation in our industry-leading company.

Hybrid work model allowing for a mix of remote and office work in London.

Unlimited vacation policy to manage work-life balance effectively.

Provided Apple equipment for work.

Opportunity for career growth within a rapidly expanding global tech industry.

Embrace a flexible work culture that supports a diverse and inclusive workplace.

Our company values diversity and inclusion, upholding equal opportunities for all employees. We do not tolerate any discriminatory behavior based on various personal characteristics and ensure fair employment practices at all times.

Senior/Lead Product Designer

Paris, France
Paris, France
Full time
Office
Blockchain, a prominent software platform for digital assets, is seeking a Senior/Lead Product Designer to join their expanding global team in either Paris or London. As the most senior member of the Product Design team, you will play a pivotal role in bringing product visions to life for users. You will drive innovative enhancements to the accessibility and utility of the product suite, shaping the future of financial technology.

Responsibilities:

Lead product design efforts across retail offerings including Explorer, Wallet, and Brokerage Exchange.

Collaborate with design teams and contribute innovative ideas.

Engage in all design phases from conceptualization to prototyping.

Partner with various stakeholders to define and implement product strategies.

Ability to communicate design rationale effectively to key stakeholders.

Proficiency in designing for web and mobile platforms.

Iterate on designs rigorously to achieve optimal results.

Requirements:

Profound knowledge of Web3 and crypto platforms.

Minimum 5 years of consumer experience design; experience in Web3 space preferable.

Strong integrity and dedication to Blockchain values.

Experience in designing and launching consumer-oriented web and mobile products.

Excellent visual (UI) and interaction (UX) design skills with effective written communication.

Ability to tackle complex issues with simple solutions.

Previous experience with B2C web and mobile applications.

Dedication to refining design through thorough research and iterations.

Capability to work independently and collaboratively.

Maintain and enhance a top-notch brand.

Compensation & Benefits:

Competitive salary commensurate with experience and equity incentives.

Hybrid model allowing work from home and an attractive office location in Paris.

Generous vacation policy for work-life balance.

Provision of Apple equipment.

Opportunity to contribute significantly and grow professionally in a rapidly developing global tech company.

Flexible work environment.

Blockchain promotes diversity and inclusion in the workplace and is an equal opportunity employer. Discrimination on any basis is strictly prohibited and all employment decisions are based solely on qualifications, merit, and business needs, adhering to the law.

Senior Back-End Engineer, DeFi Wallet

Paris, France
Paris, France
Full time
Office
DESCRIPTION

Blockchain.com is the forefront software platform for digital assets globally. We are seeking Kotlin and Solidity Developers with expertise in blockchain protocols and EVM networks. As a backend engineer on the DeFi team, you will be involved in a variety of projects, such as enhancing our non-custodial wallets network support and developing smart contracts. Additionally, you will be tasked with integrating third-party vendors supplying data for crypto tokens, DApps, and DAOs and centralizing logic from wallet clients into backend services.

In the role of a Senior Back-End Engineer, your responsibilities include leading technical discussions, influencing the approach, and advocating for best engineering practices to positively impact the team's development.

RESPONSIBILITIES

Develop robust, reliable software to manage multiple networks and support our expanding range of products and users

Collaborate with an engineering team dedicated to maintaining high standards and deploying secure and high-performing systems

Engage directly with multiple blockchains in the core of Blockchain.com's solution

Utilize open source technologies like Docker, Kafka, and MySQL

Prioritize security in all aspects of the work

Collaborate with interdisciplinary teams to consistently deliver high-quality products

Optimize existing systems for scalability, extensibility, and performance while creating reusable, modular code for various Blockchain.com products

REQUIREMENTS

Integrity, the most essential quality for this role

Proficiency in Typescript, Solidity, and ideally Kotlin/JVM

Experience with Blockchain technologies, particularly EVM or non-EVM chains and defi protocols

Strong motivation, self-driven, and enthusiastic about cryptocurrencies

Comprehensive understanding of blockchain systems and ideally prior experience working closely with one

Ability to navigate novel challenges and curiosity to learn new technologies

Advocacy for best engineering practices, proficiency in multiple programming languages, and a practical approach to solving complex problems

Commitment to high levels of test coverage, technical documentation, and effective monitoring

Accountability for all assigned projects

COMPENSATION & BENEFITS

Competitive salary based on experience and equity in a leading company

Prime office location in Paris with mandatory on-site work for four days per week

Work from Anywhere policy

Opportunity to play a significant role and progress in a rapidly expanding technology company within an emerging industry

Unlimited vacation policy, inclusive of performance-based bonuses paid in cash

Company-issued Apple equipment

Partnerships & Special Project Lead

Full time
Remote
Blockchain.com, a leading software platform for digital assets, is seeking a highly skilled corporate professional with expertise in partnerships and marketing. In this role, you will be responsible for managing partnerships, including our groundbreaking collaboration with the Dallas Cowboys, and leading special projects for our marketing, partnerships, and business operations teams.

Responsibilities:

Current Partnership Management:

Coordinate contract deliverables, vendor interactions, and stakeholder communications.

Manage partnership budgets, tracking expenditures, and ensuring adherence to budget targets.

Conduct weekly meetings to review partnership progress and optimize assets.

Lead special projects related to brand-focused partnerships.

Additionally, act as the primary liaison between Blockchain.com and the Dallas Cowboys, focusing on:

Coordinating marketing campaigns and events, aligning with long-term partnership strategy.

Overseeing special events and VIP experiences, including logistics and staffing.

Developing and executing content amplification plans for social media.

Ensuring adequate staffing for game days.

Tracking the impact of partnership efforts and providing recommendations for future seasons.

Managing brand ambassadors for engagement and brand awareness.

Business Development:

Identify, source, and evaluate new partnership opportunities.

Collaborate cross-functionally to define priorities and roadmap for partnerships.

Develop success metrics, reporting, and relevant KPIs.

Research industry trends and leverage insights for strategic partnerships.

Create business case models and pitch decks for external partners.

Develop and maintain relationships with industry partners for sponsorships and partnerships.

Special Projects:

Identify industry events and opportunities for company presence.

Manage executive speaking engagements and event planning.

Facilitate conference attendance and company events.

Coordinate cross-functional work streams for go-to-market efforts.

Collaborate with the institutional markets team to align on strategy and messaging.

Requirements:

Excellent verbal and written communication skills.

Strong experience managing large budgets and high-visibility partnerships.

Proven ability to drive cross-functional initiatives in a rapidly growing organization.

Strong interpersonal skills and the ability to collaborate with diverse teams.

Entrepreneurial mindset with creative problem-solving skills.

Highly organized with excellent project management abilities.

Experience in management consulting, investment banking, operational leadership, tech, startup, corporate, or entrepreneurship.

Strong understanding of the crypto and blockchain ecosystems.

Compensation & Perks:

Competitive full-time salary based on experience and equity in a leading company.

Key role in a rapidly expanding, global technology company in an exciting, emerging industry.

Unlimited vacation policy.

Performance-based bonuses paid in cash.

Apple equipment provided.

Fully remote role.

For US applicants, the target annual salary for this position can range from $120,000 to $150,000, based on skills, qualifications, experience, location, internal equity, and market data. We also offer benefits such as medical and dental coverage, retirement benefits, paid parental leave, and flexible paid time off.

At Blockchain.com, we are committed to diversity and inclusion in the workplace and are proud to be an equal opportunity employer. Discrimination and harassment based on race, religion, color, national origin, gender, gender expression, sex, sexual orientation, age, marital status, veteran status, disability status, or any other protected characteristic are strictly prohibited. Our hiring decisions are based on qualifications, merit, and business need at the time.

Senior Anti-Fraud Data Analyst

London, UK
London, UK
Full time
Hybrid
*

Blockchain.com is a prominent software platform for digital assets globally. Known for the largest production blockchain platform worldwide, our mission is to code, create, and establish an open and fair financial future through innovative software solutions.

We are seeking a skilled Data Analyst to join our Anti-Fraud team stationed at our London office. This team is an integral part of our Brokerage team, influencing anti-fraud and payment-related strategies. Your primary responsibility will involve identifying, investigating, and preventing fraudulent activities within our cryptocurrency platform. Leveraging your expertise in data analysis, pattern recognition, and risk assessment, you will ensure the security and compliance standards of our ecosystem are maintained. This role presents a unique opportunity to contribute to the dynamic realm of cryptocurrency while addressing complex challenges in fraud prevention.

As a Fraud Data Analyst, you will play a crucial role in guiding significant fraud-related decisions and collaborating closely with various teams such as product managers, backend, and front-end engineers. We are seeking an individual who is passionate about understanding the dynamics of fraud and resolving real-world issues. This position requires proactive problem-solving, thorough issue identification, and solution development.

RESPONSIBILITIES:

Analyze large sets of transactional and user data to detect patterns, trends, and anomalies indicating fraudulent behavior. Utilize findings to propose preventive measures against emerging fraudulent patterns.

Monitor key performance indicators (KPIs) and metrics linked to fraud prevention efforts, offering regular reports and insights to stakeholders.

Continually assess and adjust risk factors by adapting models and strategies to combat evolving threats and align with regulatory demands.

Collaborate with cross-functional teams like Engineering, Product Management, and Compliance to embed risk mitigation strategies into our platform's framework.

Present insightful findings and conclusions to key stakeholders through concise reports, presentations, and dashboards.

Keep abreast of emerging trends, technologies, and best practices in risk management and fraud detection within the cryptocurrency sector.

Serve as a subject matter expert on fraud-related topics, delivering guidance, training, and support to internal teams as necessary.

Conduct in-depth research on Fraud & Money Laundering mechanisms, payment methods, and how fraudsters exploit them, ultimately impacting revenue, profitability, and user experience.

REQUIREMENTS:

Minimum of 3 years' experience in data analysis.

Bachelor's or advanced degree in a STEM field.

Proficient in data mining, statistical analysis, with practical experience using tools like Python, Bigquery, and SQL.

Strong grasp of statistical methods, hypothesis testing, and experimental design, with the capacity to apply these concepts to real-world scenarios.

Familiarity with blockchain technology, cryptocurrency protocols, and challenges associated with fraud and risk in the crypto space is advantageous.

Excellent analytical and problem-solving skills with attention to detail, critical thinking, and creativity.

Effective communication skills to convey technical concepts to both technical and non-technical stakeholders.

Proven ability to thrive in a fast-paced, self-driven, dynamic environment with tight deadlines and evolving priorities.

Knowledge of anti-fraud and Fiat payment methods is an asset.

Proficiency in machine learning techniques is highly desirable.

COMPENSATION & PERKS:

Competitive full-time salary based on experience and equity in a leading industry company.

Hybrid work model allowing flexibility between home and the Central London office.

Unlimited vacation policy promoting work-life balance.

Provide Apple equipment.

Opportunity for career development in a rapidly growing global technology firm within an emerging field.

Flexible work culture.

Blockchain embraces diversity and inclusion, being an equal opportunity employer. We prohibit discrimination or harassment based on various characteristics and uphold a fair employment environment free from bias. Our hiring decisions are solely based on qualifications, merit, and business needs at the time.

Brand Designer

Buenos Aires, Argentina
Buenos Aires, Argentina
Full time
Office
Summary

Blockchain.com, a prominent digital assets software platform, is seeking a talented Brand Designer. The candidate should possess 3-5 years of experience in graphic design, with a focus on brand development and digital marketing. The ideal candidate will collaborate with marketing and product teams to create visually appealing assets that resonate with the target audience.

Responsibilities

Develop and maintain brand guidelines to ensure consistency across all touch points.

Conceptualize and create engaging visual assets for various marketing materials, such as digital ads, social media graphics, and email campaigns.

Enhance the existing brand identity through thoughtful exploration and iteration.

Design and optimize landing pages to enhance top-of-funnel conversion.

Create illustrations and custom graphics to support marketing and product initiatives.

Requirements

3-5 years of graphic design experience, emphasizing brand development and digital marketing.

Proficiency in Adobe Creative Cloud (Photoshop, Illustrator), Figma, and other relevant design tools.

Strong portfolio showcasing a variety of design projects, including brand identity, website design, and illustration.

Experience collaborating with web development teams to implement design concepts.

Excellent communication and collaboration skills with the ability to present and explain design concepts to stakeholders.

Bonus

Experience or interest in the crypto industry and blockchain technology.

Proficiency in video editing software, such as Adobe Premiere Pro or Final Cut Pro.

Familiarity with tools like Framer, Webflow, or other no-code website builders.

Ability to adapt quickly to changing priorities and tight deadlines in a fast-paced environment.

Compensation & Benefits

Competitive salary based on experience and equity in a leading company in the industry.

Option to work remotely or from the office located in Buenos Aires.

Unlimited vacation policy.

Apple equipment.

Opportunity to make a significant impact and advance career in a rapidly expanding global tech company.

Flexible work culture.

Blockchain.com values diversity and inclusion, and is proud to be an equal opportunity employer. We strictly prohibit discrimination and harassment based on race, religion, color, national origin, gender, gender expression, sex, sexual orientation, age, marital status, veteran status, disability status, or any other legally protected characteristic. This policy applies to all aspects of employment, including but not limited to hiring, recruiting, promotion, termination, layoff, recall, leave of absence, and apprenticeship. We make employment decisions solely based on qualifications, merit, and business needs at the time.

General Manager - Ireland & Europe Business Operations Lead

Dublin, Ireland
Dublin, Ireland
Full time
Office
Organization Overview
Blockchain.com stands as the foremost software platform for digital assets globally. Committed to shaping an accessible and equitable financial landscape, we continually innovate and create software solutions to drive this vision forward.

We are seeking an exceptional individual to join our rapidly growing team as a General Manager for our operations in Ireland. In this role, you will collaborate closely with the Senior Vice President of Business Operations at Blockchain.com, overseeing licensed infrastructural operations to enhance the company's product offerings within the European market. An adept operator in a collaborative setting, you will collaborate with executive leaders to launch new products and enhance business operations. If you thrive in a dynamic environment and seek a role within a pioneering team in the crypto asset sphere, this position presents an exciting opportunity for you.

Location
This position is based in Dublin, Ireland.

Key Responsibilities

Direct the growth of a regulated financial services entity and its operational strategies

Function as a board member for pertinent subsidiaries related to regulated services

Provide guidance on regulatory examinations and audits for a regulated financial services business mainly focusing on payment services

Establish and supervise regulated operations in compliance with regulatory protocols encompassing compliance, finance, IT/security, and various operational functions

Oversee outsourcing partnerships ensuring alignment with Irish regulations governing regulated services

Manage the regional business operations portfolio to optimize market share, client expansion, and profitability

Collaborate with Blockchain.com executives to strategize and implement product launches and market penetration in Europe

Engage with European authorities, specifically regarding MiCA and payment services regulations

Foster relationships with regional financial institution partners including local and international banks

Lead cross-functional projects to seamlessly integrate regional and local operational needs with global shared services functions

Qualifications

Bachelor's degree

A minimum of 7 years’ experience and a proven track record in business process management or operations

Proficiency in holding Pre-Approval Controlled Function (PCF) roles under the regulated framework of the Central Bank of Ireland

Sound comprehension of financial statements and fiduciary obligations

Previous experience in managing an e-money institution or licensed financial service in relevant sectors such as crypto/blockchain, fintech, traditional finance, or brokerage/exchange

Proven history of managing relationships with financial regulators on behalf of commercial entities

Experience in product launches with product and engineering teams

Proficiency in analytics and data-driven decision-making, adeptness in financial models and projections

Exceptional presentation and communication skills, with a background in public relations being advantageous

Valuable traits include creativity, adaptability, perseverance, a sense of urgency, and a hands-on work ethic

Desirable Qualifications

MBA or equivalent postgraduate degree, emphasizing Finance or Change Management

Experience in profit and loss (P&L) management; holding roles such as COO or Head of a business unit, supervising large-scale teams

Compensation & Benefits

Flexible vacation policy promoting a healthy work-life balance

Competitive full-time salary depending on experience, with significant equity in a pioneering organization

Apple equipment provided

Performance-based bonuses available in cash and Equity

Remote work flexibility, allowing up to 20 days of work from different locations globally

Budget allocated for Learning & Development

Wellbeing Budget for personal welfare.

Business Operations Manager

London, UK
London, UK
Full time
Hybrid
*

Blockchain.com, the leading software platform for digital assets globally, is dedicated to fostering an inclusive, open, and equitable financial future through innovative coding and software development.

Responsibilities:

Cultivate strong partnerships with regional financial institutions, both domestic and international banks

Execute regulatory and licensing initiatives across EMEA and APAC regions

Drive customer experience optimization strategies

Oversee expansion efforts of regulated services entities and operations

Provide program management support for Business Operations to enhance process standardization and scaling across middle-office and back-office functions

Lead project management for onboarding banking partners and ensuring compliance across departments

Collaborate on cross-functional projects to integrate regional operational requirements with global shared services

Develop and implement EMEA and APAC product strategies with input from executives

Identify and implement initiatives to maximize regulatory compliance, tax optimization, and strategic partnerships

Serve as a board director for relevant subsidiaries related to regulated services and operations

Requirements:

Bachelor’s degree

Interest and familiarity with cryptocurrency and traditional financial sectors

Background in business process management or operations

Proven ability to address complex operational challenges in dynamic environments

Entrepreneurial mindset with strong attention to detail and problem-solving skills

Experience working in international contexts with a strategic approach

Strong organizational skills, effective communication, and prioritization abilities

Proficiency in problem-solving and action plan development

Preferred Qualifications:

Knowledge of Lean principles, six sigma, and/or business process management concepts

Intermediate or advanced SQL proficiency

Compensation & Perks:

Competitive salary and equity in an industry-leading company

Hybrid work model with options for remote and office work in London

Unlimited vacation policy

Apple equipment provided

Opportunities for growth and career development in a rapidly expanding tech company

Flexible work culture

Blockchain is dedicated to creating a diverse and inclusive work environment and is an equal opportunity employer. Discrimination based on any protected characteristic is strictly prohibited. Hiring decisions are based on qualifications, merit, and business needs.

Software Engineer, Investment Management

London, UK
London, UK
Full time
Hybrid
About the Company

Blockchain is a renowned software platform facilitating digital assets since its establishment in 2011, offering one of the largest and most reliable production blockchain systems in the world with over 75 million wallets. The company aims to foster an accessible and equitable financial future by continuously refining software solutions.

Position Summary

We are seeking a Software Engineer to be a part of our Investment Management team based in London. Our organizational culture thrives on a high-performance ethos marked by courage and exceptional productivity. You should embody a dedicated work ethic and a willingness to evolve and succeed with us, striving to enhance results and streamline processes more efficiently.

Responsibilities:

Develop highly efficient, low-latency, and scalable trading services such as exchange gateways and risk management tools

Collaborate with a specialized engineering team to enhance and innovate cutting-edge systems continually

Contribute to the advancement of the cryptocurrency exchange landscape by constructing new financial services, systems, and infrastructures

Engage with intricate low latency and high throughput methodologies and algorithms

Ensure stringent security measures are implemented through sophisticated encryption techniques to protect both user and company data

Collaborate closely with other technical units to guarantee seamless deployment of premium products and ongoing performance enhancements

Requirements:

Demonstrated intrinsic curiosity and a passion for assimilating new technologies

Proficiency in Rust programming language

Background in Python and SQL will be advantageous

Command over either or multiple areas of expertise: multithreading, network programming (including multicast), and performance evaluation and optimization

Keen interest in producing top-notch software entailing comprehensive testing procedures throughout the development lifecycle

Experience in architectural design of trading systems, connectivity to exchange gateways, techniques for handling market data, and expertise in high-throughput, low-latency systems

Ability to approach complex problems with practical solutions and deliver efficient outcomes

Fundamental grounding in algorithms, data structures, databases, and distributed systems is essential

Compensation & Benefits:

Competitive full-time salary based on skills and expertise, coupled with a significant equity stake in the organization

Hybrid working model allowing both office-based and remote work options

Work from Anywhere Policy providing up to 20 days for remote work annually

Benefits like ClassPass subscription, allocation for educational pursuits, unlimited vacation policy, and access to Apple equipment

An opportunity to play a significant role in a rapidly expanding global technology firm in a promising sector

Embracing flexible work practices

Blockchain undertakes to promote diversity and inclusivity in the workplace and is devoted to being an equal opportunity employer. Discrimination and harassment based on characteristics like race, religion, gender, age, disability status, or any legally safeguarded attributes will not be tolerated in any employment-related practices within the organization. All personnel decisions are made solely on qualifications, merit, and operational requirements.

Senior/Staff Data Engineer, FinPlatform

London, United Kingdom
London, United Kingdom
Full time
Hybrid
Description: Blockchain.com, a prominent software platform for digital assets globally, is devoted to crafting a transparent, comprehensive financial landscape by leveraging cutting-edge technology. We aim to foster a supportive environment where coding enthusiasts come together to build a progressive financial future.

We are in search of a skilled Senior or Staff Data Engineer to join our FinPlatform team at our London office. The team operates as part of an extensive Data Science division that guides product decisions, develops models, and establishes infrastructure enhancements across efficiency, growth, and security domains. Operating with data from diverse sources varying in quality, we rely on automated ETL processes to cater to the overarching company requirements and internal Data Science team's needs.

The ideal candidate should possess expertise in architecting, constructing, and managing a scalable Data Infrastructure that facilitates convenient access to data for both the Data Science team and a wider audience, via diverse tools. As a data engineer, you will oversee every facet of the data infrastructure, from identifying existing bottlenecks and needs to guaranteeing optimal data quality and accessibility. Continuous collaboration with data scientists, platform engineers, and front-end developers, outlining requisites, and structuring innovative data processes for streaming and batch data processing, as well as maintaining and refining existing processes are critical aspects. We seek an individual enthusiastic about top-notch data quality and well-versed in recognizing their role in real-world problem-solving, emphasizing proactive issue detection, root cause analysis, and problem-solving capabilities.

Senior:

What You'll Need:

Bachelor's degree in Computer Science, Applied Mathematics, Engineering, or related field

Prior experience in data engineering roles

Proficiency in Python

Hands-on experience in batch processing and streaming data pipelines

Familiarity with Google Cloud Platform

Profound understanding of SQL and no-SQL databases

Proficiency in Object-Oriented Programming principles

Exposure to Git

Nice-to-Have:

Proficiency in code optimization, parallel processing

Familiarity with Airflow, Google Composer, or Kubernetes Engine

Exposure to languages like Java, Kotlin, or Scala

Experience with Big Data frameworks (e.g., Spark)

Familiarity with distributed and real-time technologies (e.g., Kafka)

Commercial experience of 5-8 years in a related role

Staff:

What You Will Do:

Sustain and improve existing data infrastructure as per evolving requirements

Extend core data infrastructure and current data pipelines and ETL mechanisms

Advocate best practices and frameworks for data validation and quality assurance, ensuring data accuracy and reliability

Design, implement, and enhance data visualization, analytics tools, and data products

Play a pivotal role in setting team directions and objectives

Develop and deploy high-quality code, conduct thorough code reviews, testing, monitoring, and implement proactive enhancements for stability

Responsible for implementing complex components or features within the system

What You'll Need:

Bachelor's degree in Computer Science, Applied Mathematics, Engineering, or related field

Previous experience in data engineering roles

Proficiency in Python

Hands-on experience in batch processing and streaming data pipelines

Familiarity with Google Cloud Platform

Profound understanding of SQL and no-SQL databases

Proficiency in Object-Oriented Programming principles

Exposure to Git

Ability to troubleshoot technical challenges others may find daunting

Ability to lead and coordinate large initiatives' rollout and releases

Nice-to-Have:

Proficiency in code optimization, parallel processing

Familiarity with Airflow, Google Composer, or Kubernetes Engine

Exposure to languages like Java, Kotlin, or Scala

Experience with Big Data frameworks (e.g., Spark)

Familiarity with distributed and real-time technologies (e.g., Kafka)

Commercial experience of 8+ years in a related role

COMPENSATION & PERKS:

Competitive full-time salary and substantial equity in a leading firm

Hybrid work model in Central London - a blend of remote and in-office work

Work from Anywhere Policy allowing up to 20 remote work days

Benefits like ClassPass, professional development budgets, and unlimited vacation

Apple equipment provisions

Opportunity for career growth with an expanding global tech leader

Supportive and flexible work culture

Blockchain promotes diversity and inclusion, serving as an equal opportunity employer. We denounce discrimination based on race, religion, gender, sexuality, or other characteristics protected by law during any employment practices within our organization. Employment decisions are made solely based on qualifications, merit, and business necessities.

Senior Software Engineer, Principal Trading

Argentina +4
Argentina +4
Full time
Office
Blockchain.com is the leading software platform for digital assets worldwide. As a team, we are dedicated to building an open and fair financial future through coding and creating innovative software solutions.

We are currently seeking an experienced Software Engineer with a strong background in building scalable, high-performance systems. You will play a crucial role in all aspects of the product life cycle, from ideation to execution and delivery. As a senior software engineer, you will have the opportunity to lead and influence the team by advocating for best engineering practices.

RESPONSIBILITIES:

Develop low-latency, scalable exchange services, including customer gateways, trading systems, market data management, and static data management.

Ensure high-quality systems by integrating testing throughout the development process.

Contribute to a dedicated engineering team focused on rapidly shipping products that impact millions of users.

Participate in building innovative financial services, systems, and architecture within the cryptocurrency exchange ecosystem.

Gain exposure to low-latency, high-throughput techniques, and algorithms.

Prioritize security by implementing advanced encryption schemes to protect user and company data.

Collaborate closely with other tech teams to deliver top-quality products and enhance the customer experience.

QUALIFICATIONS:

Demonstrated integrity, a willingness to learn new technologies, and a natural curiosity.

Extensive experience in C/C++ development, including metaprogramming.

Knowledge of Java, Python, and SQL would be beneficial.

Experience in areas such as multithreading, network programming, interprocess communication, and performance benchmarking and tuning.

Strong interest in delivering high-quality software, including a focus on testing at every stage of development.

Understanding of trading system architecture, exchange gateway connectivity, market data generation, and low-latency systems.

Pragmatic approach to problem-solving and developing clean solutions.

Familiarity with algorithms, data structures, databases, and large-scale systems.

COMPENSATION & BENEFITS:

Unlimited vacation policy to promote work-life balance.

Apple equipment provided.

Competitive salary based on experience, along with meaningful equity in a leading company.

Opportunity for career growth within a fast-growing, global technology company.

Flexible work culture.

At Blockchain, we strongly believe in diversity and inclusion in the workplace. We are an equal opportunity employer and prohibit discrimination and harassment based on various characteristics. Our hiring decisions are made solely based on qualifications, merit, and business needs.

Senior Android Engineer

Miami, USA
Miami, USA
Full time
Hybrid
Blockchain.com is a prominent software platform for digital assets, committed to creating an open and fair financial future. Our engineering team is at the forefront of revolutionizing the financial services industry, empowering millions of individuals worldwide to authenticate and conduct immediate transactions without intermediaries.

We are seeking a talented Senior Android Engineer to join our expanding engineering team. Your role will involve the rapid development and launch of high-quality software, making a global impact and empowering users worldwide. As a member of our team, you should have the ability to adapt quickly to the fast-paced growth and ever-evolving crypto ecosystem.

At Blockchain.com, our development team is confronted with stimulating challenges in the crypto space. We provide a heavily-distributed platform that services millions of users daily. Join our team, where you will get the opportunity to work on an industry-leading product and be exposed to cutting-edge technologies and advances in the crypto industry.

RESPONSIBILITIES:

Collaborate with a team to develop world-leading bitcoin wallets for users

Write reliable and well-tested code used by millions of wallet users

Proactively share knowledge and efficiently divide tasks within the team

Solve challenging problems specific to the cryptocurrency space

Stay updated with the latest technological advancements in a product-driven company

Contribute to the enhancement of an industry-leading product with millions of users

REQUIRED QUALIFICATIONS:

Strong integrity, a key attribute we seek in all of our team members

A minimum of three years' hands-on experience with Java/Kotlin and the Android SDK, including publication of one or two apps on the store

Prior experience with reactive programming (bonus points for RxJava or similar)

Passion for utilizing the latest Android features to build exceptional applications

Strong ownership mentality regarding all code you contribute, ensuring correctness before labeling it as "released"

Proficiency in unit testing/TDD to achieve high coverage levels

Adaptability to align with our continuous growth and rapidly changing business environment

Desire for candid feedback from others to promote continuous improvement

Excellent communication skills to collaborate with team members globally

Strong analytical and problem-solving abilities

Passion for learning new skills and technologies

COMPENSATION & BENEFITS

Competitive full-time salary based on experience

Significant equity in a leading company within the industry

Opportunity for professional growth in a rapidly expanding global technology company operating in an emerging industry

Unlimited vacation policy to encourage a healthy work-life balance

Performance-based bonuses provided in cash

Apple equipment provided by the company

Choice of awesome office locations or remote working options

Back-End Software Engineers

Paris, France
Paris, France
Full time
Hybrid
We are looking for talented Back-End Engineers to join our team at Blockchain.com. As an Engineer, you will work on a variety of projects in areas such as SuperApp, DeFi, Payments, Brokerage, and Fraud. We are searching for candidates who have a strong understanding of distributed systems design and are skilled in coding on the JVM (Java, Kotlin, Scala). In this role, you will be involved in every aspect of product development, from idea generation to execution and monitoring. We are seeking individuals who prioritize customer satisfaction, exhibit software excellence, adhere to best practices, and have a desire to continuously learn.

Responsibilities:

Develop new distributed software to accommodate our rapidly growing user base

Play a critical role in a dedicated engineering team focused on shipping products that impact millions of users

Advocate for best practices and maintain high code quality and test coverage

Build scalable services using Kotlin, and address synchronization, asynchronous operations, and system scalability and reliability

Gain experience working with various technologies like Kafka, PostgreSQL, Redis, and Docker

Optimize existing systems for scalability, extensibility, and performance

Prioritize security and use advanced encryption techniques to protect user and company data

Collaborate with interdisciplinary teams to consistently deliver high-quality software to our users

Requirements:

Deep understanding of at least one programming language

Minimum of one year of experience with JVM-based languages (Java, Kotlin, Scala) and confidence in building and debugging microservices

Experience developing and deploying highly available, fault-tolerant backend systems

Active involvement in creating product and software specifications

Strong commitment to test coverage, documentation, and monitoring

Ability to mentor and inspire other engineers

Familiarity with data structures, databases, and large-scale distributed systems

Exposure to technologies like Kafka, PostgreSQL, Redis, and RabbitMQ is preferred

Customer-focused mindset and a passion for cryptocurrencies

Proficiency with Kotlin, PostgreSQL, Kafka, Redis, and other related technologies

Compensation & Perks:

Competitive salary based on experience and equity in a leading company

Flexible work arrangement with the option to work remotely and in our Paris office

Unlimited vacation policy

Apple equipment

Opportunity for growth and career advancement in a rapidly expanding technology company

Flexible work culture

We are an equal opportunity employer, committed to promoting diversity and inclusion in our workplace. We do not discriminate based on race, religion, color, national origin, gender, gender expression, sex, sexual orientation, age, marital status, veteran status, disability status, or any other protected characteristic governed by law. Our hiring decisions are based on qualifications, merit, and business need.

Back-End Software Engineers

Miami, USA
Miami, USA
Full time
Hybrid
Blockchain.com, the leading software platform for digital assets, is seeking skilled Back-End Engineers to join our innovative teams. As a Back-End Engineer, you will work on exciting projects in areas like SuperApp, DeFi, Payments, Brokerage, and Fraud. This role requires knowledge of distributed systems design and proficiency in coding on the JVM (Java, Kotlin, Scala). You will play a crucial role in the entire product lifecycle, from design and planning to execution and monitoring. We are looking for candidates who prioritize customer satisfaction, software excellence, and continuous learning.

RESPONSIBILITIES

Develop cutting-edge distributed software solutions to handle our growing user base and reach millions of customers.

Work collaboratively in an engineering team to rapidly deliver impactful products.

Promote best practices, code quality, and test coverage, and contribute to technical discussions.

Build scalable services using Kotlin, addressing synchronization, asynchronous operations, database optimization, and system scalability and reliability.

Gain exposure to technologies like Kafka, PostgreSQL, Redis, and Docker.

Optimize existing systems for scalability, extensibility, and performance, and create reusable code for Blockchain's products.

Prioritize the security of user and company data by leveraging advanced encryption schemes.

Collaborate with interdisciplinary teams to consistently deliver high-quality software to users.

REQUIREMENTS

In-depth knowledge of at least one programming language.

Minimum one year of experience with JVM-based languages (Java, Kotlin, Scala) and proficient in building, debugging, and shipping microservices.

Experience building highly-available, fault-tolerant, production-ready distributed backend systems.

Active involvement in creating product and software specifications.

Strong emphasis on test coverage, technical documentation, and effective monitoring.

Ability to inspire and mentor other engineers.

Understanding of data structures, databases, and large-scale distributed systems.

Familiarity with technologies like Kafka, PostgreSQL, Redis, and RabbitMQ.

Customer-focused mindset, continually seeking ways to enhance the backend for the best customer experience.

Passion for cryptocurrencies and the transformative power they hold.

Proficiency in Kotlin, PostgreSQL, Kafka, Redis, Datadog, Amplitude, Grafana, BigQuery, and ApacheSpark.

COMPENSATION & BENEFITS

Competitive salary and significant equity in a leading global technology company.

Hybrid work model with the option to work from home and a great office location in Miami.

Unlimited vacation policy, allowing flexibility for personal time off.

Apple equipment provided.

Opportunity to build your career in a rapidly expanding industry.

Flexible work culture.

Note: Compensation may vary based on skills, qualifications, experience, and location.

At Blockchain.com, we promote diversity and inclusion in the workplace. We are an equal opportunity employer and prohibit discrimination based on race, religion, color, national origin, gender, gender expression, sex, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by law. Our hiring decisions are based on qualifications, merit, and business needs.

Back-End Engineers, Institutional

London, UK
London, UK
Full time
Hybrid
Blockchain.com is the leading digital asset software platform worldwide. Our objective is to create an open, accessible, and fair financial future by coding and building software pieces. We are seeking experienced Back-End Engineers in London to join our development community. In this role, you will contribute to the development of next-generation software systems for the growing cryptocurrency and blockchain industry.

Since 2017, Blockchain.com has been a successful institutional business and a strategic capital partner for the major trading, investment, and mining companies in the crypto space. We offer lending, OTC and electronic trading, custody, asset management funds, and other financial products and services.

Responsibilities:

Collaborate closely with fellow Engineers and the Lead to develop innovative software solutions for our global cryptocurrencies institutional businesses and operations

Design, develop, and take ownership of high-performance backend solution stacks

Maintain and optimize existing systems for scalability, extensibility, and performance

Contribute to enforcing technology and coding standards across teams

Stay updated on the latest technologies in the blockchain and technology space

Requirements:

Bachelor’s or Master’s degree in Computer Science, Engineering, or related disciplines

Familiarity with Unix-like operating systems

1-7 years of experience in a dynamic, fast-paced environment

Preferred experience in back-end applications related to trading

Strong curiosity and understanding of software engineering principles

Excellent verbal and written communication skills

Interest in both traditional finance and cryptocurrency markets

Ability to work independently

Proficient in modern backend technologies such as Python-Flask/FastAPI, JS or TS, SQL, Redis

Openness to learn or work with Rust

Knowledge of other technologies like CI/CD, C/C++, Solidity is a plus

Familiarity with cloud computing services (e.g., AWS, GCP) is a plus

Understanding of spot/futures/options trading is a plus

Compensation and Benefits:

Competitive salary based on experience with meaningful equity

Hybrid model with work from home and office in Central London

Unlimited vacation policy

Work from anywhere policy

Apple equipment

Opportunity to build a career at a rapidly expanding global technology company in an emerging field

Flexible work culture

Blockchain.com is committed to diversity and inclusion and is proud to be an equal opportunity employer. We strictly prohibit discrimination and harassment based on race, religion, color, national origin, gender, gender expression, sex, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by law. All our employment practices, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, and apprenticeship follow this policy. We make hiring decisions based on qualifications, merit, and business needs.

Outsourcing Manager

New York, USA
New York, USA
Full time
Office
The Outsourcing Manager role at Blockchain.com is a hands-on and impactful position that requires expertise in vendor management, including procurement, outsourcing, and third-party risk management. The successful candidate will be responsible for improving internal guidelines and standards, providing training and education, and monitoring and controlling vendor relationships. They will play a key role in shaping the future of this function, overseeing the entire sourcing and procurement lifecycle for all areas of the business. Experience with Netsuite is a plus.

In this role, you will:

Develop a vendor management program to enhance operational efficiency and mitigate risk

Stay updated on regulatory changes in licensed markets and propose necessary protocol adjustments

Provide oversight and strategic guidance for all functions and staff within the source to contract organization

Define, maintain, and administer our 3rd party vendor management risk framework to comply with regulations

Support monitoring and reporting of outsourcing risk mitigation

Assist in the development of sourcing policies and processes

Maintain centralized contract management globally

Evaluate contingency plans and termination strategies

Assist in defining key performance indicators and risk indicators for reporting

Monitor department performance based on defined KPIs

To be successful, you will need:

Background:

A degree in Business, Information Technology, Information Security, Economics, or Finance

Extensive knowledge of outsourcing and third-party risk and regulatory frameworks

At least 3 years of professional sourcing or procurement experience

Experience with Netsuite and JIRA preferred

Skills:

Strong communication skills and a problem-solving mindset

Ability to present findings and reports at a high level

Confidence in process improvement

Fluent in English and can work effectively in the PST time zone

Experience managing material contracts in a regulated environment

Understanding of ITO and BPO contracts and risk management in outsourcing

Ability to establish processes and controls to ensure a standardized approach to outsourcing and third-party management

In terms of compensation and perks:

Competitive salary based on experience and equity in an industry-leading company

Opportunity for career growth in a rapidly expanding global technology company

Unlimited vacation policy and performance-based cash bonuses

Apple equipment provided

Office locations and remote work options

Please note that Blockchain.com's compensation includes a base salary and additional benefits such as medical and dental coverage, retirement benefits, paid parental leave, flexible paid time off, discretionary bonuses, and equity for full-time employees. The target annual salary for this position in the United States ranges from $108,000 to $155,000, depending on skills, qualifications, experience, and location.

Blockchain.com is an equal opportunity employer committed to diversity and inclusion. Discrimination or harassment based on race, religion, gender, sexual orientation, age, disability, or any other characteristic protected by law is strictly prohibited. Review our complete hiring policy for details.

Back-End Software Engineers

United Kingdom
United Kingdom
Full time
Office
Blockchain.com, the leading software platform for digital assets, is seeking talented back-end engineers to join our innovative teams. As a member of our engineering team, you will have the opportunity to work on exciting projects across various areas, such as SuperApp, DeFi, Payments, Brokerage, and Fraud.

We are looking for candidates with strong knowledge of distributed systems design and proficiency in coding on the JVM (Java, Kotlin, or Scala). The ideal candidates are passionate about scalability, reliability, and staying on the cutting edge in a fast-paced environment.

At Blockchain.com, our engineering teams are involved in all aspects of the product lifecycle. We value customer satisfaction, software excellence, best practices, and continuous learning.

Responsibilities

Be a part of building new distributed software to handle our rapidly growing user base

Work in a dedicated engineering team to rapidly ship products that impact millions of users

Advocate for best practices, code quality, and test coverage

Build scalable services using Kotlin and solve problems related to synchronization, asynchronous operations, scalability, and reliability of systems

Gain exposure to technologies like Kafka, PostgreSQL, Redis, and Docker

Optimize existing systems for scalability, extensibility, and performance

Prioritize security by employing advanced encryption schemes

Collaborate with interdisciplinary teams to deliver high-quality software

Requirements

Strong knowledge of at least one programming language

Minimum of one year of experience in JVM-based languages (Java, Kotlin, Scala) with the ability to build, debug, and ship microservices

Experience building highly-available and fault-tolerant distributed backend systems

Active participation in creating product and software specifications

Focused on test coverage, technical documentation, and monitoring

Ability to inspire other engineers

Understanding of data structures, databases, and distributed systems

Exposure to technologies like Kafka, PostgreSQL, Redis, and RabbitMQ preferred

Customer-focused mentality to enhance the backend for a better customer experience

Passion for the transformative potential of cryptocurrencies

Compensation & Perks

Competitive salary based on experience and meaningful equity

Hybrid work model with the opportunity to work from home and an office location in London

Unlimited vacation policy

Apple equipment

Opportunity to build a career in a rapidly expanding global technology company

Flexible work culture

Blockchain.com is committed to diversity and inclusion and is an equal opportunity employer. We do not tolerate any form of discrimination or harassment. Our hiring decisions are based on qualifications, merit, and business need at the time.