Product Manager, Global Payments and Fraud

Job Summary:

We are looking for a skilled and detail-oriented individual to lead the expansion of our global payment rail and anti-fraud practice at a leading software platform for digital assets. The ideal candidate will excel in building out capabilities for global local currency support and enhancing Blockchain.com's risk and fraud functions.

Key Responsibilities:

• Drive the expansion of local fiat support for global customers, facilitating ease of deposit and payment in various local currencies.
• Collaborate with the brokerage team to enable trading in these local currencies.
• Develop a top-tier risk and anti-fraud function by engaging with industry experts to set benchmarks and devise strategies for surpassing them.
• Devise and execute a comprehensive product roadmap, tracking industry trends to identify risks, opportunities, and areas for product enhancement.
• Establish and maintain systems for identifying and preventing fraudulent activities, employing advanced analytics, machine learning models, and real-time monitoring approaches.
• Continuously evaluate and analyze the impact of existing and new features on key performance indicators (KPIs) and user engagement metrics.
• Work closely with cross-functional teams, including engineering, data science, operations, and compliance, to implement fraud detection and prevention tools.
• Collaborate with external vendors to explore solutions to counter fraudulent activities.
• Carry out in-depth root cause analyses of fraud incidents and develop effective action plans to prevent recurrence.
• Partner with the Risk Operations team in crafting automation tools that enhance operational efficiency.
• Manage project timelines and coordinate various product roadmaps to ensure timely feature releases and minimize delays.

Qualifications:

• Proactive and curious mindset.
• Minimum of 5 years of experience in Product Management roles, with at least 3 years focused on payments and fraud.
• In-depth knowledge of payment rails (e.g., cards, ACH, Apple Pay, SEPA, Faster Payments) and background in applying data science to combat fraud.
• Demonstrated experience in introducing new rails or currencies within a global consumer fintech environment.
• Background in payments, fraud prevention, risk management, or related fields in financial services.
• Strong analytical abilities and problem-solving skills to interpret complex data and trends.
• Track record of working in cross-functional teams and managing project timelines effectively.
• Excellent verbal and written communication skills for producing comprehensive feature requirement documents and collaborating with stakeholders and senior management.
• Detail-oriented approach with a focus on designing products for an optimal end-user experience.
• Proven experience in product shipment within a technical setting while collaborating closely with developers.

Compensation & Benefits:

• Competitive full-time salary based on experience, along with meaningful equity in an industry-leading company.
• Hybrid work model offering a blend of remote work and on-site presence in our central London office.
• Unlimited vacation policy to encourage work-life balance.
• Opportunity to play a vital role and advance your career in a rapidly growing global technology company operating in an emerging field.
• Provision of Apple equipment.
• Flexible work culture promoting productivity and well-being.

Diversity & Inclusion Statement:

We are committed to promoting diversity and inclusion in our workplace and proudly uphold equal employment opportunities. Discrimination or harassment based on various characteristics is strictly prohibited in our organization, in line with legal regulations.

Data Protection Compliance:

Processing of personal data for recruitment-related activities is conducted based on legal permissions for the legitimate interests of the Controller. Your personal information may be shared with designated service providers to aid in the recruitment process, ensuring appropriate safeguards are in place when data is transferred outside the EU.